Flexibility in changing reservation at the last minute. Excellent service on board, good food.
United's flight was delayed by 6 hours, couldn't make the connecting flight from Washington DC to Denver so they routed me to san francisco, spend the night at the airport there and then travel to Denver in the morning. Fortunately there was a very helpful crew in Schiphol that was able to get us on a flight with american airlines to philadelphia and then on to Denver.
They were able to get us on an earlier flight to shorten the 5 hour layover
Crew was nice
Plane was delayed for 4 hours, should have given us miles or a voucher
Lost bags and every time I called to find out where they were I would get a different story. I was told it would be on the next flight for the next 5 flights.
|Flights Arrive in||Vancouver Intl|
|Flights Depart from||Grand Junction Regnl|
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