Find Cheap Flights from Grand Rapids Gerald R. Ford Intl to Minneapolis St Paul (GRR - MSP)

They ran out of blankets, earphones on the flight

On time

On time

Crew was late and flight was delayed 45 minutes

The bag service

The flight delays

The crew are very nice on both flights and they were very courteous the seats.T

The seats were not that comfortable.

Was on time

They ran out of blankets, earphones on the flight

Once the flights took off, everything was just great.

The boarding process was awful. There are zones, but they are all boarded simultaneously. What's the point of paying to board early if you don't get the chance. Then, I had to check my bag because the boarding order was a mess. One flight attendant tried to force me to put my bag overhead when I told her I could fit it under the seat. She stressed me out unnecessarily.

Quick and easy

Plan on wearing your running shoes. United is bad at giving you a lay over that is almost impossible to make. 45 minutes or less for a layover is going to give u a pretty good chance to miss your flights. We went to LAX and had to run from terminal 8 to 7. If it were long we would have missed it..

Nice service, let us use the bathroom in business class, gave me a free glass of wine.

Late departure by 1.5 hours sucks!

except for a young steward who smiled kindly

the other crew that served us had no smiles or eye contact. an incident even happened with a passenger that could have been avoided if the crew was friendlier

Amazing and comfortable

We left a little late.

Crew was very nice. Plane was clean.

Tight squeeze into seats. TV selection wasn’t mainstream programs - nothing of interest to an older person.

We landed safely; Beautiful infotainment screen that did NOT work

Extreme delays; Beautiful infotainment screen that did NOT work; Sitting on the runway/tarmac for hours

The flight attendants, the service,, the movies, the food, the flight were great, the pilot was very smooth, the plane was very clean

The boarding took forever, including because my wife was picked for extra security search... for an american citizen who lives in miami ?... Inside the plane during the whole flight was freezing Paying for suitcases and changing or selecting seats??? .. really?

On time

Movie selection was great!

Quick and easy

Was on time

Timely departure

Annoying screaming 4 year old with his mom’s inability to control him. They sat in front of us. From Houston to Baton Rouge - attendant was too slow. Couldn’t get a cup of water to anyone except I am assume first class passengers. No notice. No apology. Disappointing!

The flight was cancelled.

Staff somewhat friendly

See above comment regarding no beverage but gave pretzels.

My confirmation number did not work; originally my flight appeared to be through copa but then it was clear that it was part of the way on United and part of the way on copa; Was unable to check in for flight before getting to the airport; first flight was very delayed and connecting flight was not acknowledged in the delay - in other words, I was going to miss the connecting flight but was unable to get any information about re-booking; waited in the airport for 6 hours then boarded the plane and sat on the plane for 3 hours, then was told flight was delayed until the following day; eventually did take off 22 hours late; when I arrived in Quito finally my bag did not make it; they did not deliver my bag to my hotel as they said they would in the airport, instead I had to go an agency and pick it up. I missed a day and a half of seeing a dear friend I was coming here to visit and nothing can make up for that. Overall, terrible experience.

We landed safely; Beautiful infotainment screen that did NOT work

Extreme delays; Beautiful infotainment screen that did NOT work; Sitting on the runway/tarmac for hours

A cheap option to upgrade to 1st was offered that ended up being a net 0 cost upgrade for me so I took it. Comfortable on an old (but oh so nice) aircraft.

Arrived 30 minutes early to the airport but then had to sit at a remote pad so that we ended up being 5 minutes late to the gate. A short transfer was made even more difficult, and a massive waste if time and fuel sitting and waiting. Figure out your gates early and better, and move around if needed. At the very least, bring up some stairs and buses to get passengers to the terminal and then tow the aircraft in when you have a gate available.

Everything went smooth and fast

N/a

Poor entertainment - food not very good. Didn’t look as though there was concern regarding recycling plastics and metal. We should all be aware of the importance, especially in the airline industry who handle so much recyclable materials.

Smooth boarding, arrived to destination early and friendly flight attendants

????

Friendly

Delayed more...

Staff somewhat friendly

See above comment regarding no beverage but gave pretzels.

except for a young steward who smiled kindly

the other crew that served us had no smiles or eye contact. an incident even happened with a passenger that could have been avoided if the crew was friendlier

much improved food quality and entertainment quality then previous international flights on AA.

Very poor communication with multiple delays. Boarding was 2 hours late, and yet flight was still showing as on time. Then when finally boarded, sat at the gate much longer due to no push back crew. Sloppy and disrespectful of peoles time!

Short flight

Delayed for some unknown reason

Everything went smooth and fast

N/a

Quick and easy.

No delay and friendly crew!

Not much leg room and the coffee was horrific.

On time departure and slightly early arrival

Airline food is just so inadequate in every way.

Crew was late and flight was delayed 45 minutes

My confirmation number did not work; originally my flight appeared to be through copa but then it was clear that it was part of the way on United and part of the way on copa; Was unable to check in for flight before getting to the airport; first flight was very delayed and connecting flight was not acknowledged in the delay - in other words, I was going to miss the connecting flight but was unable to get any information about re-booking; waited in the airport for 6 hours then boarded the plane and sat on the plane for 3 hours, then was told flight was delayed until the following day; eventually did take off 22 hours late; when I arrived in Quito finally my bag did not make it; they did not deliver my bag to my hotel as they said they would in the airport, instead I had to go an agency and pick it up. I missed a day and a half of seeing a dear friend I was coming here to visit and nothing can make up for that. Overall, terrible experience.

Timely departure

Annoying screaming 4 year old with his mom’s inability to control him. They sat in front of us. From Houston to Baton Rouge - attendant was too slow. Couldn’t get a cup of water to anyone except I am assume first class passengers. No notice. No apology. Disappointing!

The flight was cancelled.

Once the flights took off, everything was just great.

The boarding process was awful. There are zones, but they are all boarded simultaneously. What's the point of paying to board early if you don't get the chance. Then, I had to check my bag because the boarding order was a mess. One flight attendant tried to force me to put my bag overhead when I told her I could fit it under the seat. She stressed me out unnecessarily.

Amazing and comfortable

We left a little late.

A cheap option to upgrade to 1st was offered that ended up being a net 0 cost upgrade for me so I took it. Comfortable on an old (but oh so nice) aircraft.

Arrived 30 minutes early to the airport but then had to sit at a remote pad so that we ended up being 5 minutes late to the gate. A short transfer was made even more difficult, and a massive waste if time and fuel sitting and waiting. Figure out your gates early and better, and move around if needed. At the very least, bring up some stairs and buses to get passengers to the terminal and then tow the aircraft in when you have a gate available.

Short flight

Delayed for some unknown reason

The flight attendant for the back of the plane was lovely.

The plane was unbearably hot and stuffy. My row wasn’t offered any snacks (some other rows were). A giant moth flew into my forehead, which was extremely startling. There was no entertainment offered and no power outlets for my phone, which was dead.

Crew was late and flight was delayed 45 minutes

They ran out of blankets, earphones on the flight

The bag service

The flight delays

On time

except for a young steward who smiled kindly

the other crew that served us had no smiles or eye contact. an incident even happened with a passenger that could have been avoided if the crew was friendlier

Nice service, let us use the bathroom in business class, gave me a free glass of wine.

Late departure by 1.5 hours sucks!

Smooth boarding, arrived to destination early and friendly flight attendants

????

Staff somewhat friendly

See above comment regarding no beverage but gave pretzels.

The flight attendant for the back of the plane was lovely.

The plane was unbearably hot and stuffy. My row wasn’t offered any snacks (some other rows were). A giant moth flew into my forehead, which was extremely startling. There was no entertainment offered and no power outlets for my phone, which was dead.

Amazing and comfortable

We left a little late.

We landed safely; Beautiful infotainment screen that did NOT work

Extreme delays; Beautiful infotainment screen that did NOT work; Sitting on the runway/tarmac for hours

A cheap option to upgrade to 1st was offered that ended up being a net 0 cost upgrade for me so I took it. Comfortable on an old (but oh so nice) aircraft.

Arrived 30 minutes early to the airport but then had to sit at a remote pad so that we ended up being 5 minutes late to the gate. A short transfer was made even more difficult, and a massive waste if time and fuel sitting and waiting. Figure out your gates early and better, and move around if needed. At the very least, bring up some stairs and buses to get passengers to the terminal and then tow the aircraft in when you have a gate available.