Very disappointed in the crew as they did not pick up my trash nor offer headsets
First The flight got delayed because one of the crew members was late and we couldn’t board until she arrived. Then we all boarded and got held in the tarmac for another 30 min.
If you cant travel Delta One, Comfort Class is the next best thing!
My service light was on 15 minutes before I had to get up and find a glass of ice. And I was in business class. The meals were not for either my wife and I. She did not eat the entire 10 hour flight and I managed a bowl of soup. I was expecting much more from business with what we paid.
The only thing I would say is we tried to get on a standby earlier flight, but with our fair we couldn’t. That seems senseless to leave with open seats..
It was delayed but other than that it was great.
Crew was good. The reservation got mixed up and they didn't have my TSA number. I am also a Silver Medallion and wasn't able to use Sky Priority.
There was supposed to be a meal served, but there wasn’t and the major toilet was out of order
At first, we were on the runway for about an hour, literally. The Captain did explain that the Control Tower just had a change shift (sounds like an unrealistic excuse) and then that we had to change a runway. A regular economy seat is made for 12 yo twiggy. I understand Delta wants to push for an upgrade, but after sitting in a Comfort seat and in First class. I would say First class is not worthy of my money. The landing was delayed because of the weather in NYC, I don't hold that against Delta, of course. The Captain did alert us to that upon takeoff in Vegas and again as we reached NY.
I love flying DELTA it's my favorite airline to fly I love the staff the flight attendants and most importantly the safe flights that the pilots bring every time!!!! period!! My experience has been beautiful every time....I hope the good standards will always be kept
Waited until boarding started before saying there was no overhead luggage space on the plane.
Because kayak scammed me with false advertisement saying 23kg was included but I ended up having to pay another £200
Online check-in not available from Istanbul to Las Vegas. The check-in process at the airport was extremely and inefficient period. Took us over an hour to check in. Besides that, everything else about British Airways was good
Seats not as comfortable as I had hoped. Food was very nice, service was fine. Entertainment options very nice. Had thought the premium economy was a more plus 2-3-2 layout but it was a 2-4-2 with seats not as wide as I had expected.
My bags never made it on the flight and I now have to wait for them to arrive hopefully tomorrow. You can’t even track your bags in the app to see where they are since they didn’t arrive. You have to file a claim and then wait for them to inform you when you will receive your bag. We were already delayed for an hour due to baggage so I don’t understand how my bag didn’t make the flight.
Overall American Airlines are good. For a long haul flight I would have appreciated if they had offered water durning the flight, as they don't provide individual water bottles. I applaud their recycling efforts onboard.
My luggage did not make it. Will avoid Heathrow and British air
Overall flight experience was good. Unfortunately our process getting to our flight was a hit or miss. Our flight was delayed perhaps for the best as getting from terminal to terminal is very long and security had problems with the machines that delayed us getting to our flight. Heathrow security could care-less that you have a flight you are about to miss!
The flight booked from jfk to Raleigh was pointless. There is no way to make that connection flight although the employees tried their best for us to make it on time. I had to wait 6 hours for another flight
Had to pay an extra $160 dollars for my bags. Sad that you abuse your customers with an extra fee like that.
