Good service. I wish there was more legroom. The food could be improved with additional options.
The crew was very attentive and delivered great service unlike any other airline. It was our first time with Emirates. Our only critique is the food. Pasta pesto is not very common. Tomato sauce would’ve been more of a crowd pleaser. Beef curry sounds bad because curry can be very tough on the stomach. We were in row 26 and the pasta ran out, meaning no one wanted the beef which says something. The beef was just ok… The rest of the food was very good and generous. The plane speaker sound could be better. It was tough to understand announcements even with headphones. Although we did not need them this time due to the purpose of our trip, we were surprised that 2 checked bags were included. That’d be great for the future. It was unpleasant though that our personal items were weighed (we’ve never had another airline do this), especially when we didn’t have checked bags and almost had our carry-ons checked. Overall it was a good experience, but we wish the prices were friendlier for such a short distance (Miami > Colombia).
It was very exlent flight and thanks a lot kayak
Flight was cancelled without notification. Information on flight status was not available on Emirates's website.
I love to travel again and again in Emirates. Keep up the good work.
The stewardess took a picture as a gift , if you asked for it. Every thing was very good, Especially the food, big and tasty. The service was good, they served water several times, very frequent.
They were very pleasant and helpful. My husband and I were sitted apart. We asked if we could be seated together were told flight ws fuly booked but would try. After a while they were able to make it work we got seats together. Their food is good and attendents are very friendly/helpful.
The crew were friendly, dressed professionally and helpful when needed. The food was good to very good. The seats were comfortable and entertainment selections were excellent. For that long of a flight Athens to Newark Economy is a little tight and the space became uncomfortable about mid-way. Next time I would try and get a Premium Economy seat. Especially for the return flight when one can be less enthused and tired. On the way to a vacation enthusiasm can outweigh discomfort.
Emirates is still my favorite airline. The good, entertainment, crew, and value are excellent. Unfortunately, the flight was delayed taking off and arriving - which caused me to lose my ground transportation plan. While delays happen, more communication about the delays would be helpful.
Boarding took forever! Was disappointed at checkin that they did not let me pay for an upgrade for my mother who has bad legs ! There was a seat available but they kept saying you need points ! I think that’s total BS! I had the money to pay and they made it so so difficult! Mean while onboard there’s a video showing pay upgrades available!!!!! The exit row seats we are were ok but super narrow ! Staff is wonderful
Delta off boarded and boarded the aircraft quickly. Clean cabin and great gate and onboard service.
Flight was delayed and we were on the runway after landing for 30 mins
We were delayed so pilots can rest and had no WiFi the whole trip. First class seats are small compared to other planes
The experience was bad. Flight was delayed to handle maintenance (understandable) but still there was some dew forming and dropping as droplets on few seats. Internet at best was allowing some browsing but at a snail pace.
We were delayed 2 hours because of a broken seat. Other than that it was a very nice flight.
There needs to be better accommodations for waiting passengers. A a designated standing space that is separated and away from concourse traffic.
My seats are comfortable because I choose to fly in the exit rows and this time upgraded to first class with minimum sky miles. Otherwise, I would not be happy in regular seats or even middle comfort seats. Onboarding on the return flight from Nashville to Atlanta was hot and very uncomfortable for over 30 minutes due to extreme hot weather. However, Delta should provide some other air flow option as it was almost unbearable until 10 minutes after take-off. First class seats should be equipped with cup holders. Currently, the middle console is used and is flat and prone to spilling drinks.
If you cant travel Delta One, Comfort Class is the next best thing!
I love flying DELTA it's my favorite airline to fly I love the staff the flight attendants and most importantly the safe flights that the pilots bring every time!!!! period!! My experience has been beautiful every time....I hope the good standards will always be kept
Seats were broken in premium select and so was monitored on my seat and other people around me
Crew attendants attention to the travelers. Good food. I always fly with Turkish Airlines
Tv didn’t work and left the gate late but everything else was perfect.
Again poor use of old aircraft and old business class seats that show there age.
Service and food were very good, I liked it a lot. I liked the little gifts we all got , but I don’t think I’d fly on Turkish airlines to go to New York from Istanbul or from New York to Instanbul anymore. Flight is way too long.
We liked the comfort and seats. The crew was not very friendly nor did they check on us to see if we needed anything. Had to ask for water several times
The rules regarding business class lounge hotel/room access were very confusing. Between flights we had an 11 hour layover in Istanbul, but were denied a room to rest as our layover was too long?? Keep in mind that we arrived there at 3:30am after a long flight. Even multiple Turkish airlines employees were inconsistent with the rules. We ended up paying a high price at the Yotel in the airport in order to get some rest. Good thing I did, as a medical emergency was declared on the flight from Istanbul to Atlanta and I was apparently the only physician on board. Luckily I was able to stabilize the passenger and the flight wasn't diverted. The crew called an overhead announcement for a medical doctor, but insisted that I show them a copy of my medical license which I did. Very strange in my 35 years as a physician and responding multiple times to inflight medical emergencies over the years. I was very glad the passengers issue was resolved, but an acknowledgement of at least a thank you from the crew would have been appreciated.
I wasn't able to bring my little dog with me, because of the feedback team's extremely slow response. How are they even allowed to operate with this paste??
The sleeper seats, the staff, and the food was truly delicious. I loved the mocktail options.
Great service. Seat was a bit small but it was fine. Food was great
Horrible service at the baggage claim. Stuck on plane for an hour due to taxing and no gate.
ok, butt flght was delyed for 2,5h from Frankfurt, and next Flight to Columbuse same
The app logs you out right when you are boarding requiring all passwords and reservation number for the flight. Super annoying
Entertainment center did not work and no electric available at seat for 11 hour flight. Didn’t have access to overhead light or call button. Food was tasteless and had a high salt (27 %) of recommended daily salt intake
The flight was delayed an hour and a half while you tried to fix the plane so I missed my connecting flight in Chicago. In Chicago, it took an hour to get the luggage. Then the conveyor belt was broken where I have to transfer my flight from an international flight to the continuing flight so I had to carry a large suitcase through the airport. The elevators were broken in the airport. I paid people to carry the luggage for me up the escalators in two different areas. The person who helped me get the new flight was outstanding. The temperature in the airport in Chicago was horrible. We were all sweating. It was the day from hell. That was after two hours in a security line in Athens. I have TSA pre-checked and global entry and I still waited. Two hours in a security line. Something has got to be done to stream line this service. After I’ve been through all of that in Athens, why do I have to go through it again in Chicago. It was the worst travel experience I have had in a long time. Your bathrooms have gotten so small that you can hardly get your butt on the toilet. You’ve taken the airspace out of the inside of the top of the toilet. It really makes for a miserable experience. Also on a 4 1/2 hour flight from Chicago to Los Angeles. The only thing we’re given is a bag of pretzels. REALLY!!
Flight attendants were great. Food mediocre. Bamboo utensils not Great especially if you have to cut something. Seating a bit crowded.
We boarded late. The crew at the airport was dismissive. The seat cushion on the plane was uncomfortable.
Very disappointed with food service. They ran out of entree selections- so for the last 10 rows only option was lentil stew. Not a fan. Then the morning service (pizza twist) was lukewarm at best- I exited my 12 hour flight having eaten a roll and dessert. They knew it was a full flight.
We had a very long diversion and our food voucher didn’t work because the restaurants were closed
United is my favorite and I always try to fly United. I feel like this crew didn’t mesh well together.
Flight was late due to mechanical, had to spend night in hotel. Experience disembarking plane was poor, United did little for passengers except what they were required to do by law.
the blanket was great and pillow helped. really need a toothpick packed with meals
I was never able to use this flight. I booked my flight through KAYAK, using cheapfaresflights, and the agency did not book the ticket correctly. When I went to check in for my flight in Rome, my details had changed. My name was incorrect , and the itinerary was not what I had paid for. I was unable to board the flight and I had to purchase a second ticket at considerable expense. Unfortunately, no one at KAYAK or Cheapfaresflights was able to help me. They both shifted the blame on United Airlines, United Airlines was able to provide me a full detail that the error occurred on the travel agencies side. I consider this fraud and will pursue it further.
This was the worst flight of my life. Economy seat directly behind a premium economy seat with extra recline meant I have about 6 inches between my face and their chair. My seat would not recline at all. I couldn't even use my laptop on the tray table because I had so little room. I was in a casket basically for 10 hours. Completely unacceptable.
Very comfortable plane. The food was very good (for airplane food). The crew was great
I liked the flight, the attendants, and the comfort. But the gate for boarding was poor. Even the elderly had to climb down many many steps to the bus and climb up to the plane.
Cancelled 90 min AFTER Departure! We had to deplane and wait another hour plus for the flight to be shown as cancelled for the customer service team. There were many many angry customers.
Good and they are leaving at time and arriving on time
Horrible airport ever. We stood in the security check line for more than an hour. It was past boarding time and we were still waiting in line for the security check. With 2 children and a medically ill person we had a very stressful transit.
Boarding was weird. They boarded two flights at the same gate at the same time. So mass confusion for the non English/French speakers. So many people at such a small gate. Like every other part of this airport you have to walk miles between everything. Gate to plane was a 5 min walk :) several long flights so I was worried about my steps but ended up walking several miles here so worked out.
Flight cancelled. I was rebooked without discussion or options. Had booked a flight with a bed and when I was rebooked, the flight had a recliner seat. Felt cheated.
