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Pros: quick and easy flight

Cons: no entertainment screens at all!

Pros: The delta checkin desk were exceptional.

Cons: N/a

Cons: Really felt happy on time touch down nice journey with delta

Cons: Better space. Better service. Terrible directions

Cons: United Boarding is ridiculous run out of overhead space passegers apparently don’t know how to use overhead space even a mess I fly 50+ times a year this was worst

Cons: Everything was good!

Cons: Little planes need an interior restoration to make them look better.

Pros: Check-in was outstanding.

Pros: Crew was exceptionally nice. Live DISH TV unexpected and appreciated.

Cons: Appreciate the communication from pilot when on tarmac

Cons: Drink service

Pros: Crew was professional and understanding/empathetic given the circumstances. We were delayed 4 hrs.

Cons: While the weather delay was out of everyone’s control and it was obvious the pilot was doing everything he could to get the pale airborne... i feel their could have been better communication from the ground as to our take off time. They kept changing our time and thus we were trapped on the tarmac for 4 hrs. Had we known, some of us could have gotten off the plane and rerouted so as not to miss our connecting flight. We and others were stuck in Atlanta, had t okay for a hotel....and missed a day of vacation....☹️

Pros: The crew was polite

Cons: Less delays

Pros: Flight was Good

Cons: checked baggage was damaged

Pros: Well organized and easy to check in.

Cons: No

Pros: The crew was amazing and the flight was fast and smooth. Seating was great

Cons: Nothing needs to be corrected

Pros: The first flight had built in video screens.

Cons: But video screens in all aircraft.

Cons: The paid food choices are rather odd.

Pros: Wireless entertainment and seat spacing on the airbus

Cons: Boeing seats are too close together. Space them out

Pros: Flight was smooth the whole time

Cons: Seats were very uncomfortable

Pros: It’s been a while since I have flown United, but I was pleasantly surprised by how great the crew on both of my flights were. I flew basic economy and was treated better and had as much leg room as with “upgraded service” from another carrier with an American name. After this experience I’ll go out of my way to book on United. Thanks

Cons: Boarding was delayed due to crew unavailability. Entertainment did not work due to connectivity issued during flight. No cookies nor snacks were served vs outbound flight where they offered 3 snacks!

Cons: Was 4 hours late

Pros: Got there safely.

Cons: The seats are miserable small and uncomfortable. More options for snacks for the cost of the ticket!!!

Pros: Calm and safe, just like I like it.

Cons: Food, at least for first class.

Cons: Appreciate the communication from pilot when on tarmac

Pros: Crew was exceptionally nice. Live DISH TV unexpected and appreciated.

Cons: Food, at least for first class.

Cons: Nothing

Pros: quick and easy flight

Cons: no entertainment screens at all!

Cons: I dont know WHY Delta changed my flight with ALIITALIA, but, DON'T DO IT DELTA. The check in process took an hour, not talking about the line, the ACTUAL checkin at the counter. I couldn't complete my web checkin at the AliItalia web site. Landed in JFK, still sucks as an airport, nobody helps, nobody explains anything, very poor signs and instructions, Global Entry kiosk are hard to spot. My connection ticket didn't have the TSA/PRECHECK legend, went to AliItalia counter, the lady at AliItalia barely said anything when I asked for help with that, her immediate answer was to disengage and sent me to another terminal "to talk to Delta". She didn't explain or didn't want to give an explanation until I started to act as an already 9hr30min flight frustrated customer in a very old, very poor plane with poor food service. Again, I bought an over $1,000 ticket with DELTA, NOT ALIITALIA, if Delta send people with their "partners" at least make sure that they are taken care of properly.

Pros: Great crew members. Very friendly and helpful.

Pros: It got us to Atlanta on time.

Cons: The crew was forced to stay seated the entire flight. They conversed very loudly the entire flight. It was very disruptive.

Cons: Lost my bags