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Pros: "Nothing."
Cons: "Extremely frustrated. Upon booking my ticket, I was told it wouldn’t be a full flight. At no point did u receive any information alerting me that it was going to be a full flight. I was extremely uncomfortable due to COVID."

Cons: "Seats are tiny"

Pros: "Crew was great"
Cons: "Lots of screaming children. Not much to be done about that."

Pros: "Almost as soon as we finished taking off, we were landing. A one-hour trip doesn't let you really love or hate anything."

Pros: "Crew was great, seats were comfy and the entertainment options were good."
Cons: "Flight was delayed but it happens."

Pros: "The crew were nice."
Cons: "We could have used more legroom between the seats."

Pros: "I love all the complementary stuff on flight"
Cons: "Better ear buds"

Pros: "Crew was very friendly and efficient. Flight was pretty smooth."
Cons: "On time departure would have been nice. 2.5 hours late."

Cons: "Crew was not very friendly or helpful. Not even a drink service on this flight. Atlanta is over crowded and always a problem. Couldn’t avoid it this time."

Pros: "Flight was short"
Cons: "My seat didn’t have a window. The woman who booked it told me there was limited recline, THERE WAS NO RECLINE, and she left out there is no window even though she asked me if I wanted window or isle and I chose window. I felt like I was in a closet. Landing was incredibly harsh."

Pros: "The flight crew was great. Very friendly and efficient and there were free snacks with the comfort + seating with Delta. It’s airplane seating so it is what it is but I was not uncomfortable."
Cons: "I’m not sure everything was really great."

Pros: "Crew was nice"
Cons: "It would have been better if the flight wasn’t 3 hours late."

Pros: "Ryan was great! Very nice and professional, would love to see him on a future flight."

Pros: "For a puddle jumper jet it was amazingly comfortable. Even had enough room to put both feet and a carry on bag under the seat. And the seats were more comfortable relative to the competition (eg. United and US Air)."
Cons: "Seats can always be more roomy but that is a problem with all puddle jumper jets."

Pros: "Everything . Delta is one of the best"

Pros: "Crew was friendly"
Cons: "An hour and a half late, terrible communication about scheduling"

Cons: "Terrible landing"

Pros: "Wonderful service. Staff was attentive and helpful. Flight was great. I got to watch a couple movies and was able to retrieve my oversized luggage easily and even quickly. Thank you, Delta!"
Cons: "I’m not a seasoned traveler and packed some needed items for our home out-of-state in an oversized bag. That bag ended up costing me $200 extra at check-in. I could’ve Fed-ex’d for cheaper or put into two separate bags for cheaper. Then, my flight was delayed an hour."

Pros: "Enjoyed the ease of check in the spacious gate and the cleanliness of the planes cabin"
Cons: "No complaints"

Pros: "The crew was nice and did the best they could"
Cons: "The flight was late, extremely turbulent, and was spent mostly under 10k feet, so wifi was available for only a very short time"

Pros: "Same"

Cons: "My seat ,the distance to get to the gate, The wheelchair l No window The distance I had it walk to get to my seat I was told this was the row behind the break after the exit row. I was not I’ve been with you before and have not any of these problems No more"

Pros: "Nice updates"

Cons: "There was a LOT of turbulence and the landing was a rough one too. Plane was cramped with very little leg room and my seat back was broken."

Pros: "I am a large person and was very happy to find that the seat belt fit easily and comfortably around me. That didn't happen with my next flight so thank you Delta. All crew members were very nice and pleasant. Amazing how pleasant they are after having to deal with so many people in a shift!!!"

Pros: "Nothing."
Cons: "This is the second flight in a row in which Delta has either cancelled or rescheduled my flight at the last minute. Last time I was stranded in the Atlanta airport overnight waiting literally all night for them to return my luggage (which never came, and then was late even to my final destination). I will not be using Delta in the future."

Cons: "Delta allowed flights with empty seats going to the same destination to take off without trying to fill them w passengers who were delayed on other flights. Our flight was delayed more than three hours, and it’s a shame that some folks could have been accommodated on that flight but were not."

Pros: "flight attendants"
Cons: "As soon as we all were boarded we where told there was a mechanical issue. Sat on the boarded cramped flight for 2 hours until issue was fixed. If there was a mechanical issue then the plane should’ve not been boarded until it was fixed. Much rather have waited in lobby for 2 hours than on a plane with no food and water. Or at least alllowed us to deboard while issues where resolved."

Cons: "I didn’t like having to pay for bags and headphones."

Pros: "Service vey Good. Nice choices. Comfort seating very nice"
Cons: "WiFi awful. Useless."

Pros: "The LGA team did great in difficult situation"

Pros: "Entertainment options"
Cons: "Late pickup, then no gate at stopover causing is to miss our flight as we sat on the tarmac. Got on next flight, 5 hours later, the literal last row of the plane right in front of the bathroom, you know, those seats that don't recline? Travelling with a cranky two year old, made pains to select seats for maximum child comfort and it all flew out the window. Arrived at destination and sat, again, waiting for a gate. Signed up for sky miles previously based on good experiences, but this was one lane thing after another. Advice? Don't act like you're doing me a favor when asking people to check bags cause then it's "free"."

Cons: "Sat on the plane on the tarmac for over an hour in the cold..."

Cons: "They lost my bag."

Pros: "Very efficient boarding; crew had the foresight to ask for travelers to gate-check their bags due to a full flight and that saved a lot of boarding time and hassle."
Cons: "The seats on this aircraft looked like that had a 2-2 configuration; it's now 3-2 making it pretty cramped in Coach."

Pros: "Compared to previous flight - this was so much better with upgrade to first class and extra space."

Cons: "For a competitive price charged by almost any other airline for the same distance, there was no lunch on a midday international flight? That is terrible. To make things worse, the entertainment screen was broken. It did not respond to touches. More of an ordeal than entertainment. To top it all, the current flight info (e.g. time at departure & destination, flight duration) was all wrong. Not a pleasant experience."

Pros: "quick trip, no problems"

Pros: "Everything about it was excellent, which is saying a lot for a guy who travels a lot."
Cons: "I realize that a flight attendant is there ultimately for safety reasons, but one of the three was particularly brusque in her interaction."

Pros: "Professionalism"

Cons: "sitting on the runway for over 3 hours without any water, snacks, or even video entertainment screens or outlets to charge phones"

Pros: "Comfy seats"
Cons: "No earphones available. I had forgotten mine but crew stated that none had been put on the flight. Lunch was served but no snacks later as is usual on an almost 4 hr flight. I always fly First Class for the extra room and perks of crew service. Crew spent most time in galley chatting. Not a bad flight by any means but I guess I have been spoiled by superior service on all of my other weekly Delta flights."

Cons: "Delta doesn't manage their flight schedules and personnel with backup or standby crew in order to assist whenever there are delays across domestic flights. The plane was late to arrive at the gate and we were also told that while the pilot was ready to take off, we couldn't leave because we were waiting for a flight attendant to land from Pittsburgh (we were in La Guardia airport in NYC). delta would rather I convenience the flyer instead of hiring more personnel or figuring out standby or backup plans for delayed flights."

Pros: "Clean, pretty roomy (Delta Comfort)"
Cons: "Couldn't get onto internet. Both my wife and I could not access internet. Might be platform thing as we have Apple devices; woman next to us seemed to have nomorobkem with PC."

Pros: "I found the seating to be to cramped on such a long flight. The person in front of me reclined back and the distance between my knees and his seat was just about an inch. I'm not s big guy on height or weight so I was quite uncomfortable. Other then that everything was great."
Cons: "Cramped seating"

Pros: "Met my cousins from Portland in SLC and killed layover time"

Pros: "Sitting in the exit row (52H) gave me lots of space and the temperature was great."
Cons: "My original flt KE018 on 03Apr17 was a different story; had adequate space, but the temperature was warm making it uncomfortable to sleep during the 13 hour flight. Unfortunately, the A-380 does not have manual overhead air vents."

Pros: "Delta always has a nice professional crew. We were served within a reasonable time and I felt comfortable the whole flight."
Cons: "The pressure is the cabin with really bothering me. I've flown several times and never had the pressure to bother me but it was really hurting my head."

Pros: "Friendly staff, on-time flights"

Cons: "The crew was so rude"

Pros: "Seat was comfortable"
Cons: "One attendant looked and acted,like she had just gotten up after a rough night. Never smiled, watched people put jackets and even a fast food bag in the overheads without ever saying a word."

Pros: "Quiet, evening flight."
Cons: "Departure was delayed 30 minutes due to customs inspection of the aircraft. Not American's fault."

Pros: "The crew was very attentive."
Cons: "There were no power ports on this flight."

Cons: "Left on time, arrived ahead of time. No turbulence."

Cons: "No wifi, drinks came in the last 5 minutes flight was 1.5 hours late"

Pros: "Pleasant and attentive crew"

Pros: "The pilot made up for a lot of time. The flight was said to be 1 hr 40 minutes about but we touched down after about only 1 hour in the air. Deboarding was quick."
Cons: "The flight was delayed three times. We eventually boarded and then spent another 30 minutes waiting to taxi. Another narrow plane with not much room."

Cons: "The seats were SO uncomfortable and my legs were cramped up into one position because there wasn't enough room for legs and knees."

Pros: "Landed safely and on time. Crew was nice."
Cons: "Cramped. Older plane missing USB plugs. Entertainment requires an app. Should have been cheaper for what I got which was a regular ticket for a 5'8" 160lb person."

Pros: "Quick boarding"
Cons: "Cold no food"

Pros: "The boarding and flight were both good"
Cons: "Paid $10 for WiFi that wouldn’t even allow me to stream some music or open a web page"

Cons: "the usual garbage AA flights on CRJ's with poor on-time performance and frequent maintenance issues..."

Pros: "Crew was friendly."
Cons: "AA has nine boarding groups, which queue up in two lanes. Each of the two lanes hold about 5 people, at most. This is ridiculous. It creates enormous crowds of people jockeying to be near the tiny lanes for when their number is called 5 or 10 minutes down the line. AA needs to reduce the number of boarding groups, lengthen the lanes, and provide more of them. No other airline boards this way. That's because this boarding method is stupid. Unsurprisingly, our plane took off late because they couldn't get everyone boarded in time."

Pros: "Much more room in seats than expected"

Cons: "Delayed"

Pros: "Uneventful"

Pros: "It was great! I got an entire row to myself."

Pros: "I got here."
Cons: "Everything else. American cancelled my first flight from MSP to ORD. And when I got to Chicago, it cancelled my next flight to Nashville. The flight I managed to get on departed two hours late. There was no explanation for each of these cancellations/delays. There was virtually zero inclement weather anywhere, save for most of the country’s temperature being nearly equivalent to the surface of Neptune. And, the surly, clueless Chicago-based gate agent was the coupe de grace in my search for a reasonable explanation after which I waited impatiently for this episode to conclude. American get your act together."

Pros: "The flight attendant was fantastic. Very friendly, very helpful, checking on all the passengers. He even loaned his phone charger to one passenger. It was a full flight and he was working hard, but had a smile on his face the entire time. Give him a raise!"
Cons: "the airplane was absolutely freezing. It was so cold, you could actually see the air blowing (like in winter). There's no need for that. Somehow European airlines manage not to freeze out all their passengers. It was less than a two hour flight but felt like an eternity because it was so uncomfortable. Seat size - this is absolutely the smallest it can/should go. I am pretty skinny, but even I'm running out of room and the seat backs could be made a bit more comfortable. Not only is there almost no recline, but the way they are constructed - they actually push my head forward - not made for short people."

Pros: "It was on time. Nashville airport is sparkling clean with very happy and warm staff throughout the facility. As opposed to Philthydelphia the city of Unbrotherly Love."

Cons: "We boarded an hour late and then sat in the runway for ever. Flight was scheduled to arrive in Nashville at 1137p we arrived at 148a! Ridiculous"

Pros: "Extra room with empty seat"
Cons: "Seat didn't go back due to exit row"

Pros: "Most things."
Cons: "Delayed flight!"

Cons: "First hearing news of my flight being severely delayed I asked the ticket agent if I should just drive down to DFW from Lawton he reassured me that the plane would get there with time I had to make a split decision to drive down very rapidly"

Pros: "Nothing"
Cons: "I didn't get home til 1am bc of this flight delay. A lot of the passengers were on the final leg of overseas travel, so we had a really hard time with the delays. Boarding was inefficient. Cree counted us like 6 times. Why is that necessary? Plane was old and uncomfortable."

Pros: "The plane had a wider aisle - much appreciatedz"

Pros: "I changed my reservation in Hartford. Crew were extremely helpful."
Cons: "I ended up getting to my destination 6 hours after what I had planned."

Pros: "All good"
Cons: "All good"

Pros: "The male server was great. The ice cream for dessert was magnificent."
Cons: "First class was awful- no drink service for far too long, didn't have my food order that I selected ahead of time, the female asian flight attendant was not friendly at all, the seat reclined at the back only there was nothing for your feet, the blankets were awful, and movie selection was mediocre at best."

Pros: "Never boarded plane cause dates were wrong"
Cons: "Now me owning up to mistake costing me $500+ extra"

Pros: "Only 30 minutes or so to ORD from GRB Paid with AA points at 7,500 miles each way for a weekend in Chicago"

Cons: "Plane size"

Cons: "The boarding was seemed unintelligent. Why would a passenger in a window seat have to wait until the other middle and aisle passengers board. I got on the plane and had to wait for the other two passengers get up and step into the aisle so I could take my window seat. I was in group 7 and apparently they were in a lower number group that was allowed to board before me."

Cons: "COULDN'T GET ON THE SECOND LEG BECAUSE DIDN'T MAKE THE FIRST LEG"

Pros: "Overall friendliness of the crew"

Pros: "Nice crew"
Cons: "No entertainment. Learn from TAM in Brazil and offer entertainment via smartphone / tablet. No food service."

Pros: "Arrived on time, left on time."
Cons: "It was inconceivable to me that I could not get a seat assignment until I actually checked in at the gate. While AA offered the option of paying extra for additional legroom, if you declined the offer, you could not obtain a seat. I know that it is getting unusual to have any sort of enjoyable experience on an airline, but the lack of transparency ("group two" for boarding is actually the fifth group to enter the aircraft) is totally unnecessary."

Cons: "That i booked a flight that departed 6:20pm on Alaska Airlines and found out i was put on a red eye American Airlines flight that left at 11:50 pm. In addition did not reciveve any notification of the change. Had to leave the airport because i thought i was leaving at 6:20 pm :("

Pros: "Everything was good"

Pros: "I was welcomed and make right at home"
Cons: "Did not like having to stay overnight in Charlotte but weather can do that to a traveler."

Pros: "I liked the comfortable seats.. The crew working for American Airlines are polite and nice. From the very time to get the boarding passes and my luggage handling and all the hospitality, am really looking forward to fly more on American Airlines."
Cons: "There is not much to not like American Airlines as I don't have any bitter experiences till date and I don't wish to encounter too lol I would like more snacks beside Pretsels too and I wish to have a very good hot Fliter coffee or even green tea's during my flight ☺️"

Cons: "Seeing as this flight was cancelled and we had to wait as two elderly people until 3pm the next day to get another flight and American Airlines would not compensate in anyway. I would say that we will never fly American Airlines again nor will my family. This was not the only delay or cancellation because of American either. We spent 48 hours traveling because of delays and cancellations and still American would do nothing for us. I'm 66 and my husband is 72 (who also has had back surgery for five slipped discs) and we had to sleep on concrete floors and had very limited money to buy food. It was by far the worst experience of my life and I would encourage everyone to not travel with them."

Pros: "Service and friendliness"
Cons: "Person sitting next to me smelled awful. Several passengers asked to move because of how awful the smell was. This individual should not have been allowed to board for basic sanitation reasons."

Cons: "Delays, delays and more delays. 3 gate changes and finally on an old plane. Avoid if you can. Only good thing about it, it was bringing me home"

Pros: "Once we finally got on the flight it was great! The crew was Fabtatsic and gave tons of updates as they became available."
Cons: "The only bad thing I can say was the delay. Beyond their control but very frustrating."

Cons: "It was a 2 hour delay and they had us run to two different gates. The plane didn't take off for another half hour or so"

Cons: "Delays. Always with the delays. An hour to take off and 30 minutes to land? I changed my flight because my father is dying of cancer, you charge me 200 extra for this? These planes shouldn't be allowed to fly. There's efficiency and there's just plain uncomfortable. Too tight. Small seats."

Cons: "Time to board flight and they announced we had no pilots. They did find some within 30 minutes and went ok from there. Jeesh! So glad to get home to Nashville."

Cons: "When arriving in Charlotte North CAROLINA, waiting to board my next flight to Nashville, Tennessee, upon exiting the flight there was no mention as to check your boarding passes because of a change at the gate to our flight fiying back to Tennessee. So i go to the terminal and wait patiently at my gate for my flight to arrive. The departure came but it wasn't for Tennessee it was for Norfolk?? So when i went to the flight agent asked her what happened to the Tennessee flight, she said the flight left 2 hours ago. And when i mentioned no one said anything different about some gate checks had been changed. So i ended up missing my regular flight back home to Tennessee, no thanks to everyone involved, and had to wait an extra 2 hours to receive another flight back to Tennessee. WORST EXPERIENCE EVER!!!!"

Pros: "On time"
Cons: "Nothing"

Pros: "The crew was polite and caring. Always making sure I had what I needed. The organization for boarding was fast and smooth."
Cons: "The airline has to create a policy that control more the misbehavior of children on board. If children are not controlled properly, the environment becomes very disturbing."

Pros: "Full flight but still received great care and attention from the crew."

Pros: "The flight was non-stop and it was short 51mins. Boarding super easy."
Cons: "Seats are too small."

Cons: "flight had left by the time the delayed flight from MUC reached IAD => got rebooked on DL via ATL"

Pros: "Nothing"
Cons: "Lufthansa canceled the flights and blamed united airlines. The united airlines would not help and finally ended up having to stay in Frankfurt and now have to leave for Lisbon tomorrow and then onwards."

Cons: "Hour and a half delay"

Pros: "Took the red eye from San Francisco to Nashville at the end of a long trip to Cali for a family reunion. I've never flown United before and it was okay. I wasn't able to sleep as I'd hoped as I had a hard time getting comfortable due to the size of my row mate beside me and I was in the middle."
Cons: "Everything from United's standpoint was fine."

Pros: "Notices of changes before anyone else got them like gate changes."
Cons: "Running through Ohare to catch my connection"

Pros: "Great in flight crew. Easy check in and boarding. Left on time. Arrived early."
Cons: "Really bumpy ride. I mean bumpy."

Pros: "The new planes have more leg room for comfort! Easy on and off the flight"
Cons: "Entertainment at a price. Should include a movie or two for free"

Pros: "Nothing"
Cons: "Everything Worst airline ever I will never fly with them again We chose them because they are the only ones that fly straight to my destination. However, I would rather have a layover than fly with united again! I will be flying with Southwest from now on. Thank you"

Pros: "The crew on the plane was great."
Cons: "I HATED that our flight was delayed. Not even delayed once or twice, but a total of 6 times?! thats just ridiculous. Sitting in the airport for over 6 hours should NEVER be tolerated."

Pros: "Friendly service"
Cons: "The 737-700r seating is really close when you have 3 big guys in the same row"

Pros: "Friendly staff"
Cons: "Uncomfortable seats"

Pros: "Flight attendant. The actual flight"
Cons: "The Gate agent was rude and fresh. At least 10 passengers told me they did not hear the boarding announcements until the final boarding was called. When I said to my friend as she was running toward the gate that we didn't hear the announcements. The gate agent told me I was the only one because all the other passengers did. I told him that wasn't true. He would not look at me and repeated to go down the jet way or I would miss the flight. Meanwhile more passengers were running for the gate. The message board message displayed "preboarding". I was sitting in the gate area for 40 minutes."

Pros: "Nothing"
Cons: "We had confirmed reservations to go visit my daughter and son in law in Nashville. We had purchased tickets to see a concert in Nashville. We missed the concert and a full day of planned activities. We were bumped off the flight although we had confirmed reservations. So we decided to drive and incurred hotel charges. We will be driving back home and will incur hotel charges on the way home. We had to pay for gas and wear and tear on our car. This has been an awful experience."

Pros: "Everyone was extremely nice! Made me want to fly again. Very quick flight! Crew was great. Very enjoyable people."
Cons: "I don't have any complaints."

Cons: "Too cold on board"

Pros: "Honestly I just tried to sleep."
Cons: "What got me was the 2ND flight where a very large lady who pulled out three different seat belt extenders out of her purse was sat next to me. I could serious feel her sweat on my leg the whole ride. If a seat belt extender is need then she should have had to buy two seats."

Pros: "Not crowded"

Pros: "It was a smaller plane. But it went smooth. The flight was great and we were delayed but arrived like 15 minutes after our original time."
Cons: "Nothing really, security lines were long but that wasn't a shocker."

Pros: "Flight attendant had a great personality, and wasn't a robot."

Pros: "Flight delayed, had to check carry on Bag and didn't receive it for over 30 mins after flight"

Pros: "Comfy enough. Wider than the first plane."
Cons: "Crew was a little short temperee but the plane was over a half hour late. Also, somewhere between Tucson and Nashville they played football with my suitcase and I ended up with broken gifts and a suitcase full of cookies from where thr damn container broke."

Pros: "The associate at the desk confused my flight for the next flight. I was given the wrong information and I watched my plane depart from the gate. Upon realizing that employees of that gate had left, and we're not coming back, I had to ask passing personnel about my flight to find that it left already and that I had already been rebooked without being notified. I now had to fly from Houston to Chicago to Nashville. The new flight boarded almost 2 hours later than expected, and upon landing in Chicago, I had already missed my connecting flight to Nashville by 35 minutes apparently. Unacceptable."

Pros: "Nothing."
Cons: "People took my seat, family in front of me had tv blaring the entire time and flight attendants did nothing, child next to me threw up on me since there were NO bags in the seats. Took 45 minutes to get luggage. Never again!! And no free wifi?? $7.99 is ridiculous when most other airlines give it for free."

Pros: "The crew was sympathetic and kind."
Cons: "The flight was repeatedly delayed for nearly 3 hours."

Pros: "Absolutely nothing good to say. Unaccommodating plane and crew."
Cons: "Absolutely nothing good to say. Unaccommodating plane and crew. Pay a little more and fly another carrier."

Pros: "The Flight Attendant who was in the back of the place was awesome and very caring."
Cons: "Someone was sitting in my seats and instead of making him move they made us move and tried splitting up my wife and 6 month old child about 4 rows apart. The air started blowing very hot air about halfway through the flight. Everyone was sweating and it was better to just turn the air off completely then keep it on. They tried taking care of it which helped for 5 minutes and then it started blowing hot again. Also the WiFi would kick you off after about 30 seconds and then make you go through a login that takes like 60 seconds. Needless to say... this was the first time I haven't flown Southwest in years... and with the kind of experience it's no wonder why it won't happen again any time soon."

Pros: "Fantastic crew"
Cons: "Seat not comfortable"

Pros: "This flight was On Time.."

Pros: "Concetta trotter My experience was excellent at Newark airport The service I received was the best I ever had I am handicap and united took excellent care of Me the attendants were outstanding!!!! But when I arrived in Nashville I was suppose to Get a wheel chair to bring me out the door and The person brought me off the ramp and told me To get off he had other people !!! I was shocked thank GOD I had my cane to walk With Nashville should watch who they hire But over all united rocks can't wait to get On another flight on united won't fly anyone else You took very good care of me"

Pros: "Nothing"
Cons: "And then when I was flying home I had to change my flight plan because my flight got so delayed that I was going to miss my connector.."

Pros: "Everyone was nice and helpful"
Cons: "Every flight was late. I flew from Nashville to lax and both of my flights were late there and back"

Cons: "Flight was cancelled and accommodations for this inconvience were horrible."

Pros: "Plenty of leg room."
Cons: "Loud guy sitting behind us was all."

Pros: "They eventually refunded me"
Cons: "The flight was delayed 4 times over 4 hours, then we boarded the plane. They then got us off the plane. We waited two hours and then canceled the flight. The gate agents were rude and not helpful when we got in line to figure out how wee would all get to ORD. It was the most dissappointing travel experience I have had in a very long time."

Cons: "Had to sit at the gate for a very long time and it was extremely hot on the plane. Also had to use the restroom very badly while we were sitting at the gate and the crew told me I couldn't."

Pros: "quick flight and good landing"
Cons: "Do flights ever come on time??"

Pros: "The free movies on the united app were awesome"

Pros: "nothing"
Cons: "they charged me twice for the same ticket and never refunded me my money"

Pros: "Crew was great and quiet flight"
Cons: "No wifi or video system on plane"

Pros: "See above"
Cons: "See above. Stewartists were rude both ways."

Pros: "Nice people. Glad the plane was repaired rather than flight cancelled."
Cons: "No airconditioning on ground. Long wait in hot Chicago. Plane returned to terminal because of faulty screen. Deplaned. Two hour wait for repair."

Pros: "Follow up email alerts from Kayak appreciated. Flight on time"

Pros: "Boarding was smooth ans efficient. Crew was attentive and nice."
Cons: "I paid for 2hrs of wifi, yet was unable to access it as the service was "temporarily unavailable" for the remainder of the flight."

Pros: "The process was good"
Cons: "Wish there were more morning flights"

Pros: "Very funny and skilled captain. Comfortable seats with lots of leg room"
Cons: "Crabby flight attendant"

Cons: "Nothing"

Pros: "Nothing"
Cons: "Flight leaving Milwaukee was delayed due to technical problems. Got on the plane an hour late, sat on the plane for over an hour, had to get off the plane and wait in the terminal for 2 hours therefore missed my connecting flight and have not arrived at my final destination. There was nothing offered for the trouble or inconenience (snacks, drinks, etc.). I had to miss an important meeting and never want to fly Frontier again."

Cons: "I never review things but good God this airline is horrid. They charge $40 for carry-ons. They also have some of the meanest desk workers I've ever dealt with. Never going to fly them again. Spend the 60 bucks on a better airline because you're going to pay that in baggage fees on Frontier anyways."

Pros: "boarding process was ok."
Cons: "comfort level of seats horrible."

Pros: "Seats did not recline, so no one flopped back into me."
Cons: "I had a window seat and asked if I could switch to an aisle. There was an upcharge for switching seats. No food or drinks offered free."

Pros: "PRICE"
Cons: "SUPER UNCOMFORTABLE SEATS, CHARGES FOR EVERYTHING, NO FOOD OR TV OR ANYTHING IN A FLIGHT OF 4 HOURS."

Pros: "Not much. The flight was a safe one and the customer service folks readily gave me vouchers for all of my trouble."
Cons: "I feel like the Frontier staff communicated poorly through my experience. When the pilot admitted about halfhaway through the flight that it was a mechanic issue, not a weather issue, that delayed the flight so much, I was shocked and didn't understand why the airline wasn't upfront from the beginning. I never made it to my destination because of this delay, which was never communicated properly to passengers."

Cons: "Had to pay even for my carry on, in the end the flight wasnt as cheap as i thought"

Pros: "This was my second time flying Frontier. The first flight I felt very much little cattle. I also felt that they did everything for the dollar. This trip was very different however. Their customer service was fantastic and they were extremely accommodating, helping me move my seat closer to the restroom. (I'm 8 months pregnant!) The ground staff and the flight crew were wonderful."
Cons: "I hate that baggage is so expensive."

Cons: "hard seats"

Pros: "Flight was on time."
Cons: "Seats are not comfortable, tray tables are tiny, amenities are non existent without a surcharge."

Pros: "the only thing I liked was the cost."
Cons: "$40 for carry on bags..$30 to check in...Seriously???? This must be the way to make up for the cheep tickets...And what is the extra charge for a seat???? Never heard of this on any other airline. I have one more Frontier flight in afew weeks and this will be the last. I am going back to Alaska or Hawaiian..cost is more, but much better service. Cost for one coffee and snack $4.49...snacks $2.99 soft drinks $1.99 Is Frontier filling bankruptcy???? problems with management????"

Pros: "The planes did seem a bit newer than some of the planes with other airlines."
Cons: "The fact that Frontier charges for both checked luggage and carry-on luggage is enough to make me not want to use this airline again in the future. The food and drink options on the plane are also ridiculously overpriced. If Frontier were to price their in-flight food and drinks they would make a lot more money as budget minded people like myself would actually buy an item or two as opposed to refusing to buy anything at all. Overpricing food and drink items and charging for checked and carry-on luggage also has the added negative effect of me never wanting to use this airline again in the future. I will also actively dissuade friends and family from using Frontier."

Cons: "VERY uncomfortable seats!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

Pros: "The flight was a little rough, but we boarded and landed early. Not bad overall."
Cons: "No onboard entertainment and very limited food."

Cons: "My luggage was misplaced on the plane and I waited for an hour for it and it went to the wrong section. I paid two dollars for a soda. St. Louis frontier desk is not open from 930-3pm which is crazy ridiculous. Also your plans are extremely uncomfortable and have become just like military planes. $30 for a carry on is excessive and $25 for a checked back? Absolutely not. I will not fly frontier again."

Pros: "???"
Cons: "The seats are like benches. I had to have a body massage as I arrived due to body ache There was no food Paid $40 bucks for my carry on"

Pros: "The ease of boarding. The staff was friendly. Better than AA"
Cons: "The drinks and snacks aren't complimentary anymore?! I asked for juice and was charged $2.00, it's just sad and outrageous; the inflation of prices."

Pros: "Only the price it was cheaper than other airlines"
Cons: "1. The security now a days has long lines and I get to the airport early but can't drop my luggage ,no one was at counter until before 2 hr for departure 2. Unlike other airlines no free snack during the flight 3. Charged for every single thing , seat , food , snack , carry on ...."

Cons: "The flight was delayed and the airline charges for everything. They tried to charge me for my CARRYON bag which is hilarious, and I proceeded to say I would not pay that charge. The attendant let me board the plane anyway and I put my carryon in the overhead without an issue, which deeply concerns me. It seems as if Frontier arbitrarily tacks on that charge, tricking their customers like con artists who will fall for this absurdity. The air conditioning did not work well and they almost forgot to give us water. Maybe they even charged for the water. The attendants were rude. Dont fly Frontier unless you really really really need to save a dime or two."

Pros: "All conduct was very good."
Cons: "No food, no tv, no magazines"

Pros: "Cheap ticket"
Cons: "I booked a round trip ticket with Frontier and on both flights the crew was rude. They need to send the flight attendants of this airline to a hospitality course or something. All other airlines I've traveled on I've never had a problem with the crew. I will stick with Delta and United from now on even if it costs more."

Pros: "The fact that they itemized the cost for everything is OK and will make you to take a conscious choice of whether to bring a carry on luggage, buy water or food. You have be very self disciplined to NOT have costs added to you. But atleast I like that we have a choice but a very HARD one to make."
Cons: "Itemized costs for everything - can be a pain and add up to the costs. I mean charge for beverages, water and light snacks, thats pretty standard and expected. So it leads to very bad customer experience and feeling annoyed that you have to pay for everything. Although I dind't pay for carryon, or any drinks or food as I didn't get any. I felt annoyed and went a way with the feeling. I am NEVER going to fly frontier. Although I might fly frontier in the future that might be my last resort and will try to Avoid it as much as I can."

Pros: "This was my first airplane flight ever. I was extremely anxious. However I don't think it could have gone better. I had a cat with me and everyone was welcoming."
Cons: "The only things I'm upset about it there were no healthy options on the menu. Even sodas like Izzie or some Bolthouse Farm/Naked juices would be nice to have for those who avoid anything processed. Fresh fruit would be good too. i was also shocked that I had to pay $80 extra for my ONE bag to fly to and fro, and that my cat had to count as my personal item so I had no choice but to pay for one. I believe we should have a free personal item and 1 free carry on."

Pros: "Nothing. This is the first and last time I will fly frontier."

Pros: "Seats were dirty smelly floor was gross panels loose"
Cons: "Nothing was up to the mark"

Pros: "The boarding process was pretty fast."
Cons: "Talk about hidden fees! You have to pay to choose a seat and pay for a carry on. You're allowed a "personal item" that has to fit under the seat in front of you, but what they don't tell you is that the seats are "sardines in a can" seats only about half as deep as traditional seats (so that personal item has to be smaller than you'd think). So let's talk about these seats. They are literally an inch thick. Like I mentioned previously, the seat part is only about half as deep as normal seats. It ended at mid-thigh for me and I'm short (5'3"). Accordingly the tray tables are only a hand's width, put a drink on it and that's about it."

Cons: "Charged for carry ons!!!!! Gas prices are down pass it onto your customers. stop charging us for every little thing!"

Pros: "Front ones were nice."
Cons: "These 2 ladies need another job. Customer Service is NOT in their vocab"

Pros: "Seats very small and uncomfortable. Can't recline"

Pros: "Left on time, arrived on time"
Cons: "The gate attendant is hard to understand when making announcements before boarding"

Pros: "Price of the ticket."
Cons: ".this was definitely a "no frills" flight."

Cons: "Everything was fine except the seating. It was the hardest most uncomfortable seating with no flexibility. I am a small person and for a 2 1/2 HR flight my wife and I both very uncomfortablez"

Cons: "There is a fee for carry on bag too."

Pros: "Nothing, service when we got to the airport was terrible we have been charged for 40 dollars extra for our lugagges for nothing."
Cons: "Everything,, service when we got to the airport was terrible we have been charged for 40 dollars extra for our lugagges for nothing."

Pros: "Like any flight, boarding a unloading was efficient. That's about the only good thing."
Cons: "The seats were small, uncomfortable, with no head rests. I had a back ache the entire time and left the plane miserable. Seriously, spend $50 more and fly with a modicum of comfort instead of like human cattle"

Pros: "Chairs don't recline. Bags sent to wrong claim area. No leg room. Plane was freezing."

Pros: "The flight attendants gossiping about the other crew!"
Cons: "Having to pay for seats, mobile check in that kept thing me I hadn't paid for the seat, having to pay for a bag at one price at check in and a different price at the airport (it goes to the same place people), having to pay for your carry on, really?!!!?, having to pay for a pitifull snack, pay for a soda (surprised you don't have to pay to use the toilets!) And could you get any meaner flight attendants. The poor guy next to me seat didn't work and she practically bounced him off the plane cause he couldn't get his seat back in an upright position. what we thought was a great ticket price ended up being more than Delta!"

Pros: "The crew was wonderful and the flight comfortable Thankyou Mary Pete"

Pros: "I liked having a direct flight to my destination"
Cons: "I would have enjoyed having digital plugs in our seats to access wifi during the flight. Originally booked our flight for the low fair but realized upon check-in that checked bags were $35 extra each. The extra cost of the 2 checked bags made this flight comparable to Delta. Will probably fly Delta next time so we have the "creature comforts" of Wifi and in-flight screens in each seat."

Pros: "on time, friendly"

Pros: "The flights were great. Left on time and arrived early!"
Cons: "Nothing"

Pros: "When I boarded and saw the thin, molded seats I braced myself for a long, uncomfortable flight, however to my surprise the seat was the most comfortable Economy seat I have sat in over the last few years. Nothing on United, Americannir Delta compares. Nicely done! In other reviews people have complained about the cost of stowing carry on luggage. I found the disclosures about the fees very clear and easy to understand, which enabled me to select the best option for me. Even when the beverage cart came by and I requested a Coke Zero (which they had!) the flight attendant, verily politely reminded me that they do charge. As I told her, at 30,000 ft, $1.95 seems very reasonable for a can of soda. There were no surprises, and the staff was great. I will definitely fly again."

Cons: "The seats didn't recline"

Pros: "Carew was professional and friendly. Flight was on time with no issues."

Pros: "Nothing"
Cons: "Fees for seat choice, no entertainment, most uncomfortable seats, no leg room (I'm 5'6 140#), fee for a can of juice, terrible and expensive (snack) choices, mechanical difficulties for this airline are the norm."

Pros: "The pilot did a great job of landing in very windy conditions."
Cons: "I've been flying for many years, and I miss the hospitality of the free snack and drink."

Cons: "Ridiculous passengers nearly causing a delay in our flight."

Cons: "Charged me for my carryon, no water (you have to buy) no snacks (ie. peanuts, you have to buy) squished seating (no reclining seats) families couldn't book seats together (you have to pay), so kids were distributed all over the plan without their parents. If this "pay if you want" model works for you, by all means, but it doesn't make for great travel experience. I will choose other airlines."

Pros: "Good flight"
Cons: "Just remember, you get what you pay for. My flight was $148 from Denver to Chicago on Frontier."

Pros: "They refunded some of my money back"
Cons: "The crew didn't show up for our 6 a.m. flight. Most airlines would have a contingency plan for this which might include (a) early notification to passengers (b) automatic rebooking connections. Pretty much all would be able to get you to your continental U.S. destination sometime that day. Frontier can't and doesn't even try. They informed the passengers of a 4.5 hour delay right at the time we were supposed to board. Then they informed the vast majority of the passengers with connections that not only would we not make the connections but that we would not make our final destinations that day (it's still 6:30 a.m. at this point). They refused to book us on other airlines. They offered to either give us $100 for a hotel or to refund this leg of the trip and our $40 carry-on fee (another scourge) and told us good luck. I booked a very expensive one-way flight on United so I could get home."