|Flights Arrive in||White Plains Westchester County|
|Flights Depart from||Green Bay Austin-Straubel|
|Airlines||American Airlines, Delta|
Cons: 1 hour late leaving origination, late arrival at connection & missed flight, overnight hotel at my expense when there was no weather at any of the cities in my itinerary. Hours and several calls to reschedule. App didn't allow me to pick seat or check in on next day's flight. That flight was late (had to wait for flight attendants to arrive from another late flight. It should not take 24 hours to fly from Phoenix to Boston in good weather.
Cons: AA flight into Miami delayed due to late arrival of aircraft, followed by significant delay on the tarmac waiting for another plane to leave. This then delayed getting bags that required rechecking. At the AA booth, even though I was 42 minutes before the flight, they would not let me check my bags (not 45 minutes before) requiring me to stay in Miami overnight before booking me on a standby flight the next day. Customer service representatives were unhelpful and supervisor was rude. As someone who travels a lot, this was the worst service I have ever received from an airline (which says quite a bit). Will rethink ever booking a trip on American again.
Cons: I will never, ever book with Kayak again
Pros: Food was surprisingly pretty good. Good entertainment options.
Cons: The 3 1/2 hour delay was the worst - missed our connecting flight because of it, which is pretty bad when you're supposed to have a 3 1/2 hour layover. Then the flight they put us on was 3 1/2 hours late. We got home at 7 am instead of midnight. Spent 45 minutes sitting on the runway in Philadelphia because another plane was at our gate so we had to wait for them to take off, not just leave the gate. Flight attendants were efficient but not at all friendly - not a smile among them.
Pros: Crew had great personalities
Cons: Late to leave and arrive
Pros: First time flying into Daytona and it was super easy.
Cons: Wheelchair shortage on arrival, although I had one reserved. Waited for a while then walked. Not ideal. Very long wait for bus to rental car center.
Pros: Wheelchair waiting at gate, very easy transit
Cons: Very late and boarded too long before leaving the gate.
Pros: How friendly all the staff were and how quickly we boarded the plane.
Cons: How the toilet didn't work, but it's okay because I think we could all hold it for an hour ;)
Green Bay Austin-Straubel (GRB) United States
White Plains Westchester County (HPN) United States
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