Daily cleaning, installation of cabin HEPA filters on flights from Greensboro to New York
Delta, WestJet and American Airlines have all waived their change and cancellation fees on flights from Greensboro to New York. Confirm policies on booking site.
Direct flights cover the 455 miles separating Greensboro to New York in about 1h 31m.
In normal times, a total of 168 direct flights connect Greensboro to New York weekly. On average, there are 24 departures per day.
The cheapest return flight ticket from Greensboro to New York found by KAYAK users in the last 72 hours was for $113 on Spirit Airlines, followed by American Airlines ($132). One-way flight deals have also been found from as low as $36 on Spirit Airlines and from $66 on American Airlines.
No, a passport isn't needed to fly from Greensboro to New York. However, local authorities might ask for an official ID.
In normal times, Delta flies from Greensboro to New York up to 7 times per day, WestJet up to 7 times per day, and Air Canada up to 3 times per day.
When flying from Greensboro to New York, you should consider leaving on a Saturday and avoid Thursdays if you are looking for the best rates. For your return to Greensboro, you’ll find the best rates on Tuesdays and the most expensive ones on Saturdays.
Greensboro is served by only 1 airport and there are 3 airports in New York. You will leave Greensboro from Greensboro/H. Point and you will be arriving in New York at one of these airports: New York LaGuardia, Newark, or New York John F Kennedy Intl.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Greensboro to New York.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to New York from Greensboro is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to New York with an airline and back to Greensboro with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to New York from Greensboro up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Not much"
Cons: "Crew kept bumping me in flight. Deplaning took too long."
Pros: "The staff were awesome!"
Cons: "no covid-19 precautions were taken."
Cons: "Boarding from rear to front."
Pros: "Kosher snacks! Thank you. Screens and outlets at every seat. Safe, controlled Covid protocols including de-boarding. Excellent!"
Pros: "The crew very professional. My flight was on time."
Cons: "Great flight all around."
Cons: "Turn on the lights before landing graduallyb- noone likes bright fast - too nasty;"
Cons: "Seats are tight"
Cons: "The plain from LGA had to return to the gate for maintenance, it made to ROC almost on time."
Pros: "Quick and easy boarding"
Cons: "Clean the cabin more diligently. There was a open unfinished cup of soda and cookie wrappers in my seat back compartment"
Pros: "Crew did the best they could keeping us aware of the extensive delays flying in to LaGuardia. The captain made himself available to answer questions from passengers at the gate early on and I thought that was a great gesture."
Cons: "Nothing could have been better. Any issues with the flight were delays beyond the crew's control."
Cons: "The boarding process was awful. The gate agent was extremely rude - was shocked she was representing Delta. There was police on board arresting two passengers and crew was not saying anything."
Pros: "Plane seemed well maintained and newer. Crew seemed friendly."
Cons: "Not cancelling our flight"
Cons: "Crew didn’t serve drinks/snacks; otherwise nice and short flight"
Pros: "Crew was very nice."
Cons: "Long delay with vague explanations why."
Cons: "Terrible flight ? Captain lied to to us and kept saying two more minutes 5 more minutes , etc Stuck for 4 hours . Plane had a problem and captain said it was glued and that was suppose to be like that"
Pros: "Timing was good"
Cons: "Plane was too small. Attendant was almost nonexistent."
Pros: "We were deplained twice from two different plains going to LGA. We are now booked on a third plain going to JFK. Hope we can get home. I have a surgical appointment tomorrow."
Cons: "We bought First Class tickets. But we were downgraded How do you think we should feel ? We have been in Charlotte since 9:30 AM It is now 6:45 PM Should we use the train to go home?"
Pros: "Arrives earlier than scheduled, no wait time on runway taking off or getting to gate after landing. Rare to not have these delays occur in some form every flight...excellent"
Cons: "Nothing, the flight was a rare perfect 10/10"
Pros: "Crew was pleasant. Boarding was fast and efficient, nobody bumrushed."
Cons: "The non-reclining seat right next to the bathroom door opening should not exist. I was miserable there; I swear everyone on the plane made sure to take a dump on this <2 hour flight. Also none of the windows on any of these small planes line up with the actual positions of seats and it sucks."
Pros: "Boarding was on time; flight departures on time and arrived earlier than expected! Pilot told us exactly what was the status and gave us updates; cabin was well air conditioned; flight attendants were friendly; bags came out very quick! Very nice flight"
Pros: "The take off and landing were very smooth and the crew was nice."
Cons: "Crying baby aboard"
Cons: "My flight was delayed, which would have caused me to miss my connecting flight. The customer service person was not at all helpful, and told me there were no other flights available on any airline until the next day. However, I was able to go online and book another flight immediately...which means that she was either being disingenuous or actively undermining efforts to get me home in a timely fashion. Very disappointing and as a SkyMiles member would have thought there would be some level of common courtesy dealing with a non-weather related delay that drastically impacted my travel plans."
Cons: "The connecting flight from Atlanta to NY was rescheduled for an hour and fifteen minutes later, boarding for the delayed flight started late, closed doors were another 20 minutes late, spend another hour or so waiting for confirmations, during which no AC is on because of a malfunction on the plane with the electricity unit. Due to rough air conditions, no in-flight service, or very limited one - and all of those are fine by me, and not the airlines' fault at all. But then, during all these unexpected conditions, I can't even use the in flight entertainment system as i use Bluetooth earphones, and to get earphones I have to buy them for 2$. To earn excellent service, inspite of all the delays, AC malfunction and unpleasantness all you had to do was give those 2$ earphones for free. I have another flight with SkyTeam coming up and I do hope it won't be as unpleasant as it is a much longer flight."
Pros: "Gate crew in DEN provided free refreshments at the gate during a 2+ hour flight delay."
Cons: "The aircraft used for this flight comes from LGA as part of an out-and-back. Delays can be expected if there is an earlier departure delay in NYC. On 6/30, this aircraft was 2+ hours late while all other airlines (United, Southwest and Frontier) were all on-time."
Pros: "The flight is short and easy."
Cons: "I always try to purchase an aisle seat. I feel like there is more room and I don’t feel trapped against a window. This flight a man with very broad shoulders sat in the middle seat. I felt like he should have paid for half my ticket since he sat in half my seat. Thankfully the flight is short. Had it been my second flight I would have been quite upset."
Pros: "They had available seats on an earlier flight and I was able to get home super quick! My checked bag also made it which was great!"
Pros: "It was a normal flight as well expected."
Pros: "The plane had a ton of room."
Cons: "Then our connecting flight had extremely rude crew members who made us feel as though our experience was less important than the “sky members”. Super HOT on the plane as well."
Pros: "the movies are great. all the entertainment is."
Cons: "lack of over head space, personal room."
Pros: "The crew and pilot were absolutely amazing."
Cons: "This is my 3rd delta flight in a row that has been delayed. I understand these things happen, just extremely frustrating."
Cons: "3.5 hours late."
Cons: "Flight was delayed ... wish I had received text notice instead of email so I could have enjoyed the extra hours of vacation instead of sitting at airport."
Pros: "We were treated very well and it was a short, sweet flight. Nothing to complain about."
Pros: "On time flight"
Cons: "Cramped seating in coach. Think comfort not profit"
Pros: "Arriving in 2 hrs from Orlando to laguardia!"
Cons: "no tv .. I didn't like that we had to use our own electronic device to access the entertainment system."
Cons: "Flight was delayed"
Pros: "Great staff, snacks and beverages. Plane was brand new and nice. I think it had humidifier which was really nice"
Cons: "No TV behind seat. Boarding was a bit messy"
Pros: "The Gogo Inflight wifi and entertainment did not work for even a minute. I choose flights based on their amenities and this one had offered full WIFI service which swayed me to choose to fly with Delta. I'm not sure who is to blame about this issue but I'm pretty frustrated that it was completely dysfunctional."
Cons: "Not great communication from gate or staff on board. Failed to provide adequate water. No ice on super warm flight. Just bad experience overall."
Pros: "Loved the new aircrafts, the flight attendants were friendly and attentive. We landed 40 mins earlier than expected, the captain really sped the whole way and I didn't feel a thing!! The landing didn't even feel as though we were speeding...one of the best flights I've ever had (Jessica England) thank you!"
Cons: "Food options, early morning flights I get you're not going to have real food, but can there be an option to purchase a bagel with cream cheese or croissant, something other than a snack box. I understand the flight is under 3 hours so certain foods aren't available but Delta you upgraded everything else. I enjoy the Tapas box for those that are vegan, kosher, gluten free, etc....PS-the bathrooms are smaller"
Cons: "Awful experience. Delta left us stranded on the runway for 3 hours. Pathetic airline."
Pros: "Got lucky, and got an upgrade!"
Cons: "Good staff on the plane very sweet like. Actually arrived early. Thought we would get breakfast on the flight from Madison Wisconsin to New York City."
Pros: "Efficient and on time."
Cons: "I booked tickets well in advance but wasnt allowed to select seats at time of booking nor at 24 hour check in. This adds undue stress having to wait for an assignement at the gate."
Pros: "Nice power nap, quick flight!"
Pros: "The Delta cookies that were offered as a snack"
Cons: "I don't understand why there's always a lack of space when the flight is full. Were the aircrafts not designed to accommodate a full flight's worth of luggage? anf then when I went to go to my seat, the air stewardess told me to progress down the aisle so someone that they knew could pass through, causing a delay in me getting to my seat as well as losing my overhead luggage space as someone else passing utilized it instead. Now I am in my seat with both my carry on and personal item stowed below. So was I comfortable ? No. Was I upset and annoyed, on top of being tired? Yes. They need a better system."
Cons: "Delayed and crews attitude. Also being seated next to someone when the plain is half empty"
Cons: "I paid additional money for 3 seats together, when I got to check in I was told I cannot do that. I had to sit separately from my children. I was sat next to an obese man. I kindly asked the flight attendant if I can take empty seat across the aisle from me and was told no without a reason. I thought we were doing social distance ,but apparently not. As for there earlier claim of no 3 seats available next to each other .. it was obviously a lie because the seats just across from me where empty. I hope not to fly on American Airlines again."
Pros: "Great crew, clean plane"
Cons: "Plane was late getting in so boarding was an hour late"
Pros: "After the GSO - PHL flight, I mistakenly boarded a flight to Portland Maine PWM. Why didn’t the gate attendant catch this error?"
Cons: "Attention to detail by both the gate agent and myself."
Pros: "The crew was very nice and service-oriented."
Cons: "Things are weird now due to COVID-19"
Cons: "Delayed flight. Sat on Tarmac for 60 mins"
Pros: "Uneventful flight! Love that!"
Cons: "The crew is just over it all. They are Tired & put out by the job. They cannot even pretend to like their jobs. Quite unfortunate."
Cons: "The flight was delayed for two hours"
Pros: "On time, good boarding process."
Pros: "Great crew"
Cons: "Left late and had a middle seat"
Pros: "good luggage space overhead - accommodate wheelie vertically like books. each seat had indiv tv screen, recent movies, usb charger, 3 prong charger."
Pros: "There is nothing positive to say besides it got me where I needed to go, even though my first flight was cancelled and had to completely redirect to another airport an that took me 2 hours to get to."
Cons: "Everything, the staff was rude especially at the gate. I was forced to check my bag not because of size but because I was in Group 6 boarding and I got on there was plenty of room on the plane. I had even explained I needed to do work and would have to hold everything in my arms."
Pros: "Nothing I was traveling with my to kids and I ask if they can please provide me the setting for us together and they told us they can’t do it. I end up doing it by my self this is not good and didn’t get the help I need"
Cons: "Overall I didn’t like this flight at all"
Pros: "I am traveling with my 79yr old infirm mother. The crew was so kind & so helpful! On the scale of 1-10 (10=Best) they were like 100! Even though my flight was delayed a bit it was still VERY GOOD! Plus the flight was amazing. The flight was also amazing. Even though we were flying though a storm."
Cons: "You couldn’t have been on time because of the storm so there’s nothing that you could have done"
Pros: "Clean airplane. Friendly crew."
Cons: "Leg room is too small"
Pros: "Crew was amazing considering we had a delay for a 18 minute flight due to weather. They passed out water etc.. even though they didn't have to"
Cons: "Boarding process was chaotic"
Cons: "Flight was severely delayed, no compensation, check-in was horrible."
Pros: "Everything was generally fine. The flight left about 1 hour late, but the pilot made up the time on the flight and we landed about the same time as originally expected."
Cons: "The crew, particularly the flight attendants were rude and impatient. Have they forgotten their manners?"
Cons: "American Airlines cancelled this flight and then sent one of my two checked luggages to another flight to Newark from Chicago O'Hare and didn't even think to put me and the luggage I left behind on said flight? Either they should have left both and let me deal with it OR send me on a flight."
Pros: "On times and good service - half-empty plane."
Pros: "The crew was excellent. Very helpful and pleasant."
Cons: "They seem to have a lot of technical issues. The flight to my destination was cancelled about 8 hours prior to the flight due to maintenance issues with the plane. The computer system at the airport crashed on the return flight and caused a long delay. I won’t fly AA again."
Cons: "Delayed and had to fly around when getting to Newark. Supposed to land at 11:30 and it’s 1:40am and not even off the plane. Never flying American again."
Pros: "Just one of the crew (a young African American female) was pleasant the rest were mediocre."
Cons: "The wait was horrible, the boarding was delayed and the plane was hot and stuffy. Very bad first experience."
Pros: "Smooth Flight"
Cons: "Delayed on both flights"
Pros: "The crew was helpful"
Cons: "We sat on the tarmac for an hour after boarding because there was some minor mechanical issue on the plane. Also, my video screen didn’t work so I had no way to access the in flight entertainment."
Cons: "Instead of flying MIA-EWR I was sent to ORD and then to EWR arriving at 11:00pm"
Cons: "Departure gate staff forced passengers to check bags, when there were multiple empty overhead bins on the plane at takeoff. This makes no sense."
Pros: "The on-board attendants were personable and efficient."
Cons: "The lack of overhead storage was not noted at the gate so about half the passengers had to have their hand luggage tagged on the plane itself, involving wheeling to the back to be tagged. Then once everyone was seated, the attendant wheeled them by and passengers had to call out when they saw their bag go by so that they could be issued the corresponding luggage claim ticket. The seat width and pitch was sad compared to 'low cost' airlines like JetBlue."
Pros: "Seats were very comfortable and there was a good amount of leg room. I was very impressed the flight was not delayed as American is notorious for that."
Cons: "That staff is too strict about what you are holding when boarding the plane."
Cons: "They damage my luggage both of my suitcases broken and the airline doesn't give me an answer and doesn't want to reimburse me the money I paid for the suitcases. Airline good for nothing."
Cons: "American has the smallest seat space out of any airline I have been on and it is heinous."
Cons: "The flight had no pilot assigned to the flight yet the attendants still boarded us. Then we waited on the plane for an hour before exiting the plane. The attendants gave us little information on flight alternatives and when the flight was finally allowed to board again, they did not announce it and so had I not been waiting close by, I would have missed my flight. It was extremely disappointing but not shocking with all the scandals that have occurred this year with American Airlines. I do not recommend flying with them."
Pros: "I got there in one piece. Even made my connection (barely)"
Cons: "TSA were abusing power and pulling ppl out of line like crazy. Tried to take Christmas toys from someone (and they weren’t in violation of anything. ) flight was delayed and took so long it would have been faster to drive to Charlotte. Whole airport was the most inefficient thing I have ever seen."
Pros: "ON TIME"
Cons: "NO ROOM TO BREATHE. AISLE TOO SMALL TO WALK WITHOUT HITTING SOMEONE AA IS MAKING BILLIONS PER YEAR IN PROFIT. SO CHEAP, YET PRICES ARE SOOOOOOO HIGH"
Pros: "Nice staff, on time"
Pros: "Flight crew was friendly."
Cons: "We taxied on the runway for over an hour. The plane was uncomfortably hot while we taxied. They could have waited to board the flight or served drinks while we waited."
Cons: "Very uncomfortable and noisy flight kid behind us cried the whole trip no food no tv nowhere to charge phone no internet just bad experience overall"
Cons: "The usual delays out of O'Hare. This plane was an older plane, but good enough for a medium length flight."
Pros: "The crew was courteous and very nice."
Cons: "The aisles are too narrow. As passengers are boarding and you sit in the aisles you are constantly struck. FAA should investigate with the decreased aisle width and distance between the seats, can the evacuation be completed within required time, in an actual emergency. American Airlines is endangering the lives of passengers. And the cramped conditions are contributing to the hostile actions of some passengers. What does it take to do what is right?"
Pros: "Free checked bag"
Cons: "2 hour delay No food to buy or drinks"
Cons: "I was supposed to be in stand by and the screen continue showing I could go to the counter and get a seat and I have to wait till the end so that I was going to be given a middle seat. I said forget about it, to pay 75 dlls for a change of ticket and you make me wait till the end to give me seat u want, forget it, I know this is stand by ticket but I dont like the attitude of the people, they dont help you at all really bad service you should learn from other airlines giving at least if you are delayed an apology and sometimes miles reward, not just food... Thanks for the SERVICE (i dont flight with you no more, even though cheap flights, but cheap things are expensive)"
Pros: "Not much"
Cons: "Was asked to keep moving to another check in line. By the time we got to an open kiosk it was too late and the machine said we could no longer check our bags! Just Awful"
Pros: "I purchased extra leg room -- very spacious"
Cons: "Long weather delay -- over three hours."
Pros: "I did not like anything about the flight to be honest. Oh wait you did have cool club lights that were blue that tried to distract me from the fact that I had to take an American airlines flight."
Cons: "Holy moly. You know if you stopped charging extra money for checked baggage you wouldn't have a ridiculously annoying amount of customers with too many bags for overhead storage. Then you wouldn't have to threaten your customers to store their small bags under the seat. Then I would have room for my feet under the seat. When I would have been comfortable. I also wouldn't have to annoy my neighbor with trying to move and get comfortable. But instead the exact opposite happened and I'm offended you guys have America anywhere near your name."
Pros: "The flight was boarded well in advance of takeoff, which was a pleasant surprise. The short flight was smooth and uneventful. I enjoyed a free movie, and then we were back on the ground."
Cons: "Aircarft could of had mor a/c"
Pros: "the plane was great"
Cons: "the flight was delayed one hour"
Cons: "No entertainment, screaming children and no food"
Cons: "The delay"
"Worst plane ride ever. So uncomfortable and it ran late was just not a great company for us"
Pros: "They sat my family together and the crew was amazing."
Cons: "The seats are really uncomfortable and the flight was really packed with all this covid stuff."
Pros: "The crew was amazing, super helpful, very friendly and understanding when it came to social distancing."
Cons: "The seats are not the most comfortable, but the price is right."
Cons: "I'm upset with kayak for sending a survey before I was off the plane!"
Cons: "Pop and pretzels"
Pros: "The boarding was quick and efficient, the plane was really clean."
Cons: "It would be nice to be able to recline the seat, and if at least water was served (even if snacks and other drinks cost money)."
Pros: "Left on time, arrived early, deplaned quickly because no one had bag"
Cons: "Reclinable seats"
Cons: "They charge $50 for a carry on bag!!!"
Pros: "Allegiant is a Budget airline. Good fares and great service. Nonstop service to less traveled destinations"
Cons: "Nothing for the price."
Pros: "Crew food. Seat small little leg room."
Cons: "Plane on time. More leg room."
Pros: "FLIGHT TIME"
Pros: "On time"
Cons: "Crew unfriendly, sometimes rude"
Cons: "There was no way for us to add another bag after our seat placement. No one answered the phone for Alligent and the website didn’t work. It costs $20 extra to do this at the airport. Even though it was not our fault that there was no one answering phone calls (and no way to leave a message)"
Cons: "Good flight."
Pros: "The plane, the crew..."
Cons: "Seats wider"
Pros: "Ticket prices are always the best. Even though The flight was delayed by 30 minutes we were only 15 minutes later into the terminal"
Cons: "The flight was delayed by 30 minutes but we were only 15 minutes later into the terminal"
Pros: "Great crew and online customer service..."
Cons: "1- Flight Behind Schedule 2- Live customer service agents are truly non-existent until 1.5hrs before ‘departure’"
Pros: "The flight left on time and was fine."
Cons: "This flight was at a small airport and we waited in line for security longer than at a large airport. There were 5 flights going through security at the same time with nothing scheduled later. Why not spread them out a bit and save everyone some time?"
Pros: "Standard no frills airline"
Cons: "No room for overhead bags near my seat. I paid $25 to sit up front and $35 for a carry on. I paid extra with the goal of deplaining first. Crew refused to allow me to stow the bags in the front bin, had to place it 10 rows back. If I didn’t run to my gags as soon as Wen landed would have been the last to deplane. If allegiant is going to charge so much for carry on, they need to find a way so front passengers are not squeezed out like this."
Pros: "Quick flight and overall nice crew."
Cons: "Cut my already short trip even shorter. I used this airline twice now, and both times I was delayed."
Pros: "Love the Military advantages. Thank you. Feels good to be honored & respected."
Pros: "Boarding at the new Austin South terminal was a breeze!"
Cons: "It's ridiculous to make passengers keep their personal items on the floor when most of the overhead lockers are empty. Ridiculous and dangerous."
Pros: "2 hours and one flight. Done!"
Cons: "No entertainment"
Pros: "Cost of tickets, airport locations-and more convenient travel utilizing smaller airports."
Cons: "Baggage fees are outrageous, no complimentary amenities or refreshments. Flight attendants were rude in asking parties to return to assigned seats, while there were several completely open rows towards the back, (no obvious or explained reason aside from "assigned ticket seats" that they should remain empty. Families or companions could have traveled together- seemed unnecessary to prevent this, only gain noticed was Flight attendants satisfaction at denying seat relocation."
Cons: "Flight delayed 3 hours coming in and 5 hours going back. This is unacceptable. I will never fly Allegiant Airlines again."
Pros: "Comfort and speed of the flight. Attentive staff!"
Cons: "Need one craft beer"
Pros: "Quick boarding with priority access Friendly staff"
Cons: "Unclear boarding instructions. Both flights roundtrip were delayed about an hour. Wasn't advised of seat changes and reasons why. Mobile passes were unavailable due to a system issue gate attendants had to check manually. Bring own snacks or eat before flight and provide your own entertainment. Seats not reclining are uncomfortable. Not suitable for someone with back issues. First flight was uncomfortably cold return flight was uncomfortably hot."
Pros: "Their flights are always delayed. They have some pretty old flights and they always get broke before the take off and they have to do some maintenance before take off. Not going to fly again with them."
Cons: "Entire flight experience."
Pros: "The crew was plesant and helpful."
Cons: "The flight was delayed 35 mins. Then we couldnt get luggage when we arrived because of lighting. We were told to go one place and our luggage was taken somewhere else."
Pros: "We were supposed to have boarded for 5:00, flight was at 6pm. They were missing 1 crew member and could board the plane. She showed up, then they made a announcement that the Oakland flight will be delayed till 8:10 takeoff. I was able to get on a flight to Stockton Airport without problem. They wouldnt tell me what was wrong, and i didnt want to chance that it was the last dlight to Oakland and went with Stockton. The flight was good, you have to pay for your water."
Cons: "They would tell me the problem with the plane."
Cons: "Delayed 5 hours!"
Cons: "Seats were very uncomfortable"
Pros: "Arrived an hour before flight. Check in took 25 min and tsa 30 minutes. Tried to go through expedite line but agent refused to let me even though flight was leaving in 30 minutes. I have received better treatment in new York airports than here in Myrtle Beach. Who would have thought. There were 3 others that missed the flight. Why would they not just let's be expedited?"
Cons: "See above"
Pros: "It was so fun to have a flight attendant that had a great sense of humor. She kept us in stitches throughout the flight."
Pros: "No lay overs"
Cons: "My flight to Vegas was cancelled the day of the trip, so the trip back did not exist for me. How does an airline do business this way? I had hotel booked and lost out on money."
Pros: "The stewardess was great on trip up there and back!"
Cons: "Little bit bumpy ride in some spots"
Pros: "The flight was on time and the staff were courteous."
Pros: "The price."
Cons: "Having then bill me for each little thing."
Pros: "It's a budget airline so don'texpect thrills, but it got me to my destination."
Cons: "The boarding agent didn't understand priority comes before group 3."
Pros: "everything was organized, friendly and right on time"
Cons: "seats are an in thick. also, too much talking!, why do you need to tell people abc are on the left, def rt three times? they re marked and a few tines not to queue by the bathroom? and in and on... after the safety fdrill, pipe down, its annoying!"
Pros: "The crew was good and had customer service"
Cons: "After an 36 hour delay and only $8 meal voucher in Las Vegas, highly disappointed!!! The next flight was late arrival and Late boarding. everything to include water and sodas are extra fees. not impressed and will never fly Allegiant again"
Cons: "The flight was delayed 8 hours"
Pros: "Having to bug hotel staff to make sure to print boarding passes to avoid a $5 charge for each...having to pay for carry-on bags in advance and then unstuff them in the cramped aisles while boarding because the overhead compartments were too small...flight delays on each leg of the trip...staff that seemed lobotomized...seats that have a bar jamming into your lower back and don't recline.... etc., etc, etc, etc, Plus stupid coporate name and a logo that's hard on the eyes! ALLEGIANT SUCKS from its nose to its tail fin."
Pros: "Easy to navigate"
Pros: "Flight was on time with a very pleasant staff"
Pros: "I didn't fly out of newburgh because of the nine hour delay I had to reschedule my flight"
Cons: "When we booked our flight you seperated us on the plane seating Why? That really sucked. We then found out you charge extra to sit together for each of us. We would not recommend first time travelers to your airline for that reason"
Cons: "Person next to me was talking across me"
Pros: "spaced out"
Cons: "there was no food alergy alternatives (Gluten Free)"
Cons: "No complaints"
Pros: "Everything was great!"
Cons: "I mean nothing. But a cute added feature could be massage chairs in Business/First. JetBlue has them and it is a pretty nice special surprise. But seriously- you guys are great!"
Cons: "Passengers were packed too tight. I had a woman put her but in my face while I was seated, and hit me in the head with her bag while she tried to get out of the way of another passenger."
Pros: "Social distancing was enforced and I was able to have a whole row to myself on both flights."
Cons: "Cleanliness on my return flight could have been better. Flight attendants weren’t coming around picking up trash as much as the first flight"
Pros: "Got me there"
Cons: "MAKE PEOPLE WEAR MADKS EVEN IF THEY ARE IN FIRST CLASS THE MASK HAS TO COVER THE NOSE!!!"
Pros: "All my expectations were met"
Cons: "Everything was fine"
Cons: "Plane was full!"
Pros: "The service of the air hostess."
Cons: "Definitely more space is better."
Cons: "Social distancing enforcement and education"
Pros: "The plane was amazing"
Pros: "Got a row to Myself"
Cons: "No Masks really enforced"
Pros: "787 is a nice plane. I also like getting miles since I accumulate most miles with United. Not much else to boast about."
Cons: "The outbound plane from Newark to Frankfurt was late by 1.5 hr because United could not figure out how to bring the plane (that was sitting in the middle of the airfield to the gate and then they realized that they need get catering supplies to feed the passengers and we were waiting for that too. The inbound flight from Frankfurt to Newark was late by 1.45 hours since they were fixing a computer problem on board. The flight was totally over air-conditioned and when I asked to bring an extra blanket for me the flight attendant started lecturing me that I was wearing shorts and a polo shirt (in the 86F heat at FRA and EWR it was ok!) and that she had no blankets. The second flight attendant who for some reason came 2 miins after the first one apologized for the attitude of his female colleague and immediately brought me an extra blanket."
Pros: "On time"
Cons: "Food was poor"
Pros: "the flight was scheduled 1h30"
Cons: "the seat comfort"
Cons: "Going and coming back was delayed"
Cons: "See above"
Cons: "Broken video monitor on my seat and window seat. Ripped and dirty pockets on all the back of the seats in the row in front of me. Just a feeling of disrepair."
Pros: "Comfortable and efficient"
Cons: "No vegan food options left"
Pros: "Check in was very good Both Outward and Return flights were on time. Crew very attentive Seating not too bad (if you haven't got long legs)"
Cons: "Food could be a bit more varied - some people don't like pasta and some people don't like chicken - what was left????? Should have different entertainment on different legs of the journey Not really Flight-related but Passport Control in US could do with a review .... waiting a good hour or so - come stations were empty and those that weren't the staff were changing shifts while there was still loads of people to go through - not nice when you have people meeting you."
Cons: "Couldn't connect to the onboard entertainment system through my laptop."
Pros: "Service was very good, they were on time and considering the flight time food was good too."
Pros: "The TV shows and movie collection is good."
Cons: "Horrible food, no complimentary drinks on economy plus seats. UNITED lost my luggage again (2nd time this year)."
Pros: "all smooth"
Pros: "Not a lot of positive to say"
Cons: "Ignorant, rude air hostess, two male hostess, double act the pair of them, if they had of been recorded they would be first today. As I said in my headline, if you hate your job that much find one that makes you happy, United need to do secret shopper experiences on their planes, to quality check their hostess, this cowboys are representing your company and its not good."
Pros: "No faults"
Cons: "Very pleasant flight"
Pros: "Relatively comfortable seat, decent entertainment and nice crew."
Cons: "50 minutes on the tarmac in Newark waiting for the gate."
Pros: "On time"
Cons: "The flight attendants were rude, impatient and generally seemed unhappy to be working on this particular flight."
Pros: "Friendly staff, happy to help"
Cons: "Was all good"
Cons: "2 Hours late"
Pros: "The cabin crew weren't charging people for alcohol on the flight"
Cons: "On checking in we had to use a machine to print our boarding passes and take our bags to a bag drop in Newark. The man proceeded to put a large tray on the conveyor belt, swing our bags in the air then smash them down into the tray. This was done to both bags as if we weren't there. Had there been something expensive in there it would have been totally destroyed. He really couldn't have cared less about our bags and their contents. We were talking to a woman on the plane who was telling us that a woman a few rows behind who had a new born baby as was told she would be given a seat with extra legroom had this taken away from her to United could sell the seat to someone paying for it. The chicken and orzo dinner was absolutely revolting. The orzo was so over cooked that it just turned to mush and the chicken really didn't taste like it had ever seen a chicken. All this combined with the issues we had on our flight out show that United are scum and just see you as ££. Sorry I cant be more complementary than that, its just the truth."
Pros: "Staff were very helpful especially with delayed flights etc"
Cons: "Aircraft was very old, bad food, lack of entertainment, poor tv and hard to use, uncomfortable seats"
Cons: "Long delay in Knoxville because of atc clearance issues and there is not much to do in the terminal. Only give snacks and water would of rathered a sandwich"
Pros: "Economy seats had ok legroom."
Cons: "Connecting flight was cancelled so we automatically got out on the next flight. Our stop over went from 2h to over 7h. Staff at checkin were very unhelpful. They told us to go to the website to request a refund and wouldn't offer us any flight upgrades. We got on the flight and people were told not to sit in the unoccupied enconomy plus seats unless they paid for them. Pretty poor that considering there were at least 2 rows of seats available they are so tight they can't even be bothered to compensate us in a way that won't effect their bottom line. We completed the return request only to be told that refunds are not offered on schedule changes. Again pretty shoddy customer service and shows that all they are about is your money. The breakfast we had was disgusting. The melted cheese looked like someone had vomited onto my tray. On waiting for our connecting flight there was an old lady who was dumped at a gate on a wheel chair. They person then left without telling them what was happening. We could see she was anxious about not knowing what was happening. My wife went to the United help desk to ask for information for the lady's flight and was told she should just check the information board and dismissed. Not sure how an old lady who can't walk is meant to do this (this was explained to them). If United had bothered to make some kind of effort to be at least helpful in any stage with refunding / upgrading us and being helpful to an old lady maybe this review would be different. Ultimately all they care about is your money and will deliver a shockingly bad customer service wherever they can get away with it. I WONT be flying United again. I will pay more for another airline."
Cons: "Seat kicked throughout the flight from behind, screaming child in my ear on the side, constantly declining and inclining chair in front. Melted ice cream and butter. Butter poured onto my lap on opening! Audio didn't work on films. Couldn't store my bag anywhere near my seat Utterly dreadful"
Pros: "All the staff (both at the terminal and on the flight) were all extremely friendly and helpful and very efficient."
Pros: "Check-in at Heathrow T2 staff were excellent and very helpful."
Cons: "Price of a small mug of coffee £3.85 and it wasn’t even Starbucks it was a machine at the weatherspoon’s!"
Pros: "very kind crew members and flight was an hour early."
Cons: "The worst food on an airline ever...witnessed so much waste all around me. No one could eat it. Entertainment broken and sound quality awful."
Pros: "The United Airlines lady on the desk at Terminal 2 was tremendously helpful (she had an Indian name beginning with S). She helped me sort out my ESTA and ETA for Canada and ensured I got through security without too much delay."
Cons: "I am pregnant and took a 12-hour flight. The flight crew did not provide me with food for 11 hours of that flight. When I asked the flight attendants for food they told me they had none, and it was my fault I didn't bring anything to eat. then I saw them handing out food to business class. I understand that I did not shell out the class to fly business class, but it's not okay to not feed a pregnant woman. Additionally, when I was flying form you were not allowed t bring water onto the plane. The flight attendants only provided me one small water bottle an two small cups of water. I asked for more but they said no :( I will never fly United again"
Pros: "Service,management, food"
Cons: "Entertainment was awful. You have to watch movies on your phone and then the wifi/app doesn't even work!"
Pros: "They got my vegetarian food order right"
Cons: "Old airplanes both there and back, we had a choice of a few movies on a TV that we couldn't access on demand so you had to start half way through, and the quality was appalling. We were supposedly promised we could stream onto our devices via wifi but this didn't happen"
Cons: "The flight was full to capacity"
Pros: "Food was good. Staff were great. Headphones not the best."
Pros: "Nothing!!! It was handled in a terrible way"
Cons: "The way they didn't care"
Cons: "Original flight booked was for 1:30. Week before changes to 5:30. Then 6:30. Arrive at the airport and flights delayed to 7. Then 730. 8. 830 etc etc etc til 11. No explanation. No food tickets. Rude responses like this gem: pointed out how long I was waiting with no word --> told by a united employee that he's been there since 7am. I point out he's bad to be there. He says he's not. I guess a united volunteer then? Then only handed out water since 'it's a short flight'. Useless."
Cons: "Southwest has much better experience."
Pros: "Crew. Aircraft selection."
"They changed the gate 30 minutes before board - the new gate was very far away. The boarding was late 45 minutes. People were waiting standing because they didn’t even tell everyone what to do, what time they would start… it was a mess. Plane seats very very very uncomfortable."
"This was a terrible experience as a first time spirit traveler. The flight was delayed for 5 hours and the agents did not verbally communicate with anyone regarding the delays. Last minute gate change was provided 15 minutes prior to boarding to only have us wait until 5:30 to board the flight. Complimentary snack and drinks could have been provided for the extreme inconvenience. I will never fly spirit again."
Cons: "Boarding process should be better, the seats should be more comfortable, no extra fees should be imposed. All around terrible Flight. Will never fly spirit again ."
Pros: "Samoyed better"
Cons: "Is good is passibol"
Pros: "The flight went very smoothly"
Cons: "A glass of water without using a credit card."
Pros: "The flight was smooth"
Cons: "The flight was packed . CDC guidelines were not followed"
Cons: "No it was fine!"
Pros: "I didn’t like anything besides me landing spirit needs to update"
Cons: "Customer service terrible i missed a flight because of an accident they charged me instead of just giving a courtesy for the first time as a long time customer , charging for everything which is fine but a water should be free , seats extremely small they need to update their planes"
Cons: "Knowing I wasn’t on the plane and stop emailing"
Cons: "The flight could have happened"
Pros: "Crew and boarding"
Cons: "Bigger seats"
Pros: "I loved my experience with Spirit, very fast and the flight attendant wore very sweet."
Cons: "Honestly I don’t have any negative thing to say. Thank you for being great :)"
Pros: "Seats were comfortable, Boarding was quick, everyone was safe and informative"
Cons: "I got a delayed email and they took off at regular time so I never got on flight. Terrible customer service period!"
Pros: "Yes !!! They change my seats for take my family closer..."
Cons: "I think the fly is with much people. One seat in the middle with no body is better in this time for Security COVID."
Pros: "One of the flight attendants was very nice."
Cons: "EVERYTGING. Airplane was overbooked and cramped, nobody was enforcing the face covering rule, drinks were served requiring everyone in the plane to remove their face coverings, flight was delayed due to weather but the whole hour+ we waited to be cleared for boarding there were no announcements or updates and the poor lady at the desk was getting berated with unnecessary update questions, even the screen behind her still showed a departure time of 6:05 as we were boarding around 8:00."
Pros: "crew was very rude and unprofessional. Flight was delayed due to maintenance. We were boarded the plane then de-boarded us for maintenance. then changed plane and delayed more. Then captain changed and delayed even more. No food or drink was offered. Asked for money to buy food or even drinks after making us wait. I was asked to push my elderly family member on wheelchair when asked for help during gate change. I was told to push my own family and i might miss this flight if I wait for help. never apologized for the behavior."
Cons: "crews needs to be trained well. need to know or have knowledge about customer service."
Pros: "I didn’t like anything ."
Cons: "Spirit is such a cheap airline. I payed a total of $250.00 just to get back home, you would think they would be nice enough to include a snack and a drink in $250.00 flight and not to mention they also charge for carry ons while almost every other flight includes a free carry on. what’s next ?? Spirit is going to start charging to breathe on their planes. Thirdly, the flight was over booked and the spirit employees were asking travelers to give up their seats."
Pros: "Flight departure was on time and the arrival was a bit early too."
Cons: "No entertainment and no room to move."
Pros: "Everything crew was great ,fly awesome very satisfied..."
Cons: "It was nothing i didn't like i was very happy with everything ..."
Pros: "The customer service was superb! The crew was attention, friendly, and warm. The pilots were knowledgeable and charismatic; not once did i question the safety of my infant daughter or myself. Smooth ride throughout even with the minor turbulence."
Cons: "No entertainment, uncomfortable seats, no complimentary snacks despite our plane being delayed. Not to mention the monry i had to pay for my checked bag."
Cons: "You get what you pay for. Spirit airlines delayed the flight first due to weather, they ran out of de-icing fuel, then next due to a disruptive woman. Spirit airlines didn’t keep us very informed. They kept saying we would wait a lot less time than we actually did. They did nothing to comp anyone not even give passengers complementary drinks. We sat on the plane for a total of 5 hours and ended up missing an entire day of our quick 48 hour getaway. We had to deboard twice and were lied to several times. I understand weather can be an excuse but how Spirit handled the situation was absurd and should how they don’t care about their customers at all. To top it all off, the seats are curved in the most uncomfortable way so sitting in them for so long made my body achy. Never again Spirit"
Pros: "Crew was kind, after some coaxing waited for a family member of a fellow passenger who wandered too far from gate to make it back in 10 minutes."
Cons: "Need updates and alerts on delayed flight!! I was checking my phone every 15 minutes from the restaurant next to the gate, reloading the status page, and the status that it changed from delayed two hours to taking off now happened within a 10 minute window. Next thing I know they are calling for final boarding, last call, even though half the flight didn't make it there yet because they didn't update that the delay was cancelled until minutes before boarding. I understand we all need to take off ASAP, but they've got to understand if everyone was standing at the gate, there would be no room to stand so we all disperse and know we can check our smartphones for updates."
Pros: "Absolutely nothing, I will never book spirit. First I was told that my bag was too big to board plane, fine. Giving that I was here one hour before departure, no one had the common sense to expedite my baggage check in so that I wouldn’t miss my flight that was also a non refundable ticket. No one cared that I lost a ticket to make it worst they wanted to charge me $150 for the next flight. I said forget and took my money else where it was appreciative even if it meant paying more, customer service is a big issue for, never fly spirit again anything but that. Delta was great"
Cons: "im not one to complain but Wiskey Tango Foxtrot. I show up to the gate and they somehow canceled my reservation and gave my seat away! They put me standby on that same flight. We get to the gate and it's delayed an hour. After an hour it gets canceled because the flight attendants all called out!!! Seriously. Go to the front they put me on the next flight at 6pm (8 hours from the original flight I was booked for) That one gets delayed 2 hours and at this point the plane is over booked so I figured I'll just give up my seat and fly another day. Go to the front counter dude says the next available seat is in 12 days!!! And even if I want to change my flight the manger is on break. He turns to the guy next to him and in Spanish asked where she went and he said she went to the house. She is the only manger in the airport that has a code to change anything including giving my money back. So I book a flight with United and go back to the house. Worst experience ever. I'm in the military and fly constantly and have never had this horrible experience."
Pros: "Good staff on flight. There was plenty of empty seats and I got moved to a more convenient spot."
Cons: "Website is not clear. My carry on had unclear dimensions and I had to pay extra at the airport."
Pros: "Easy process boarding, flight was almost empty!"
Cons: "Seats are uncomfortable, and once you add up the extra costs of seats, water, a carry on, your spending the same as in other airlines."
Pros: "Flight going from FLL to EWR( Newark) on Saturday morning was ok. However, return flight from EWR to FLL the next day was a complete disaster. Would never fly spirit EVER!! I had to buy a new ticket with another airline ( united) for a one-way ticket($370). No reimbursement. NEVER SPIRIT( the hit or miss airlines!!!!!!!"
Pros: "The flight crew were very upbeat and friendly and made the flight enjoyable. The staff also played trivia games with the customers that kept everyone entertained. The flight attendant also gave my small son sticker wings just for flying and was beyond sweet."
Cons: "Our flight was delayed and we originally were all seated with out seat belts waiting to depart to only be told our flight was now delayed and that we all had to exit the plane and wait 2 hours. A flight delay is understandable but boarding and then having to get off was a little frustrating. The flight for the most part was comfortable but wished they at least had a front seat pocket to help hold items during the flight but instead only had elastic bands. Also the tray table is half the size of a normal one so holding a larger lap top is not that comfortable."
Pros: "Ticket prices were reasonable."
Cons: "The airlines weight limit on checked bags (which already cost the same as the ticket) is 40 lbs. anything 40-50 is an additional 30, and beyond 50 lbs is another $50. We tried 'saving' money for our trip by combining two adults luggage for a week into one checked bag instead of paying $39 a piece for a carry on. We were at 41 lbs leaving so in addition to the $41 for the checked luggage we had to pay the additional $30. On the way back, because we had purchased items on vacation and were only allowed two small personal items, we were over the 50 lb mark by 2 lbs and had to pay 55 to get our things on the flight. Don't waste your time with this airline if you want to take anything with you on your vacation."
Cons: "I know there a lot of things that can not be fixed by an airplane such as delays or weather issues but when a flight attendant openly states that they turned up the air for one person at the front of the plane but the rest of the plane is uncomfortable freezing this is something that could be adjusted. Very uncomfortable flight that was compounded by sitting on the runway for over an hour an a half after landing due to a gate not being available. Every time I fly spirit I say never again but this time I will pay more for comfort!!"
Pros: "I was very surprised at how well everything went for my flight. It was my first trip with Spirit and I had heard awful things about it not being cleaned properly and too small. My flight from Orlando to Newark departed late but arrived on time and the crew was really great. I would definitely fly with your airline again."
Cons: "Bag fees are too high. It feels different to pay more for a flight than fees for a bag. I would recommend reevaluating fee structure."
Cons: "Second flight I booked with them, both were delayed. The second one was supposed to leave at 10 AM I received an email at around 8AM that the flight was delayed until 2 PM. They said I had to still be there an hour before the original scheduled flight time? I asked when I was actually able to get someone on the phone, why do I need to sit in the airport for 5 Hours? After being very persistent I was told that sometimes Spirit doesn't have gates available, so they want you to sit there and if they happen to get a gate before 2PM they will board and leave. This may work for some but not me. I won't be flying Spirit again."
Cons: "First of all I have never been charged for my carry-on by any other airline, so that was my first big complaint. Not to mention that a charge of $59 for a carry-on is outrageous, especially when they for some reason charge less to check the bag! Second they are the worst on updating you on any changes to your flight whether it was the time or gate location. My flight on the way to Florida was delayed for four hours, and on my return flight they did not help me check in which caused me to miss my initial return flight and almost had the nerve to charge me a fee to book the flight for the next day. The managerial staff is rude and unhelpful, and if it wasn't for the help one good hearted staff member at the counter I'd still be stuck in Florida. Oh and again they changed my gate on the way to FL and on the way back MULTIPLE times! As a matter of fact, I was not told about my gate change for my return flight until the aircraft was about half way boarded! As far as the aircraft itself, the seats are uncomfortable and they even charge you for water. This was the worst flying experience of my life and will never fly this airline again! I hope Spirit goes bankrupt!"
Pros: "The customer service was incredible. I knew what I was getting in to regarding no entertainment, smallish seats, etc. but I did not find the seats uncomfortable and brought my own entertainment. I will travel with Spirit again."
Pros: "The flight was cjeap"
Cons: "One flight attendant did not show up, and another left after the flight was delayed. This causes the flight to be delayed further. Very unprofessional."
Cons: "I was a bit late getting to Newark, but I only had a carry-on, so needed to grab my boarding pass and just get through security. When I finally found the Spirit Airlines counter in the basement, their electronic kiosk wouldn't work. There was a huge line, so the Spirit employees ignored me. I could not get my boarding pass, even though I would have had time to get through security and run to my gate!!! I had to buy a separate flight on United so I could make it to this wedding. Any refund would be appreciated! Spirit Airlines is horrible!!!"
Pros: "Nothing... I didn't like the way the airline seems to offer such amazing prices only to find out that you pay for EVERYTHING. At this date and time 2017... no airline should have to charge for a simple carry on. Overall, I was unhappy with the experience. I would not recommend the airline or fly Spirit again. Unless it was an emergency."
Cons: "I didn't like the way the airline seems to offer such amazing prices only to find out that you pay for EVERYTHING. At this date and time 2017... no airline should have to charge for a simple carry on. The $9 club is really not that much of a discount when you are paying for everything like seat selections and carry ons. If the airline is going to charge for everything, then at least the hand out of water, coffee or a simple bag of buts or chips should be avail for FREE. I also couldn't believe there was NO WIFI not even avail for purchase. Its 2017 - come on. The seats are so uncomfortable also....stiff and hard. Not even support for your head or back."
Pros: "flight was cancelled, next available was delayed due to weather which I understand is not controllable. Was able to book a flight on another airline and was more than halfway home when the Spirit flight took off"
Cons: "Inaccurate information from email alerts stating flight was delayed when it was cancelled. Paying to have an assigned seat is ridiculous! If I buy more than 1 ticket at a time please figure out how to program the seat assigments so everyone sits together. I understand charging a fee for first class, business, class, exit row, ETC. but come on the seats didn't even recline. The personnel were all polite but that doesn't help when the information from them is wrong. I don't care how big a smile you give me or how many times you say I'm sorry."
Pros: "The crew were friendly."
Cons: "The airline emailed customers that the flight was delayed by almost two hours. We arrived 1 hour 45 min before the new departure. The website still said the delayed time. When we were trying to check in the service desk told us the plane was being boarded and the delay was no longer needed. We had to take later flight and the girl joked that "at least we weren't as bad as united airlines because they dragged someone off." Terrible experience. There is definitely a reason it's a budget airline. Will never fly with them as long as I live."
Pros: "The crew was pleasant"
Cons: "The seat was extremely uncomfortable. The seat itself was so small it did not accommodate the length of my legs to the knee. I felt like I was going to slide out of my seat. There was no leg room. I am only 5 feet, 2 inches tall and I felt cramped and uncomfortable. I was in the middle seat and could not sit comfortably without touching the stranger who sat next to me. I don't expect first class leg room but I have never been as uncomfortable on any other airline. Lastly, my luggage did not make it on to my flight so I left the airport without it. My bad was delivered to my house, but it took 32 hours to arrive, arriving at my house at 9:30 PM on the following day."
Cons: "It was a terrible experience!!! Stinky way to end a vacation!! From the moment we entered the terminal, SPIRIT handled everything poorly. They had 5 agents working to handle 5-6hundred passengers. There was only one agent walking the floor answering questions. He was nice enough to me but in his frustration, he was very rude to other passengers. People were getting nervous that their planes were boarding and they still hadn't checked their bags. This caused people to try and cut in front of other people in line and of course those passengers became angry. After finally getting through that mess, we got to our gate in a different terminal (which was also confusing because our boarding pass said terminal 3 which we went to first only to find out that we needed to go to Terminal 4 to check in and then walk over to terminal 3 to board). Once we boarded the plane they told us that the computer system was down so they could not put in their flight planes so they let us off the plane. We re-boarded the plane and finally landed home around 2:00 in the morning. By the time we got our luggage and drove home (20 minutes) it was 3:15. Overall Stinky!!!!!"
Cons: "Out flight was cancelled due to poor weather in Newark. Spirit wasn't at fault for the bad weather, but they left us high and dry in the aftermath. They gave us no help or information how to rebook, and chaos broke out as a couple hundred confused passengers scrambled to find temporary accommodations. My family ended up staying overnight in the Orlando Hyatt airport hotel, and booking a flight the next day at expensive last-minute rates. We ended up paying $340 for the hotel, and $2500 for the flights, for a total additional expense of $2840.Because Spirit refunded us $1200 for the cancelled flights, we ended up losing "only" $1640 to get home, with no help from Spirit to mitigate our loss or even to advise us what to do. This is not how an airline, even a low-cost airline, should treat its passengers. I heard many passengers, in the scrum of confusion after the cancellation, vowing that they'd never fly Spirit again, and it's hard to argue with them."
Pros: "The flight crew was nice. Not their fault they have to push to sell everything on the flight. Very uncomfortable. They were pushing from credit cards to expensive food and drinks ($3 sodas). I bough ticket thru another site and nowhere it asked to pay $50 for carry on? I paid when I got to the airport. The sears very tight and uncomfortable. Seats to recline back and if your sleepy forget it, you will never get comfortable unless you pay to get a window seat. The price you pay will be the same as competitor flights at the end after you pay -To check in your carry-on ($55) or luggage ($50). -Pay to choose your seats or they will chose random for free. -pay to buy snacks or soft drinks -they push you credit cards (really) Not with it."
Pros: "2 flight delays and then a cancellation. Wasted our Saturday at the airport. Then they can't rebook us until Tuesday-they did not demonstrate care. Here is your $ back for this leg of the flight-could not rid of us fast enough. Now we had to book last minute with another airline, paid crazy price for the one way trip and from the West Palm Beach airport around 40 miles away-had to get there on our own. Charge you for everything crazy $. The discounted advance price for a carry on bag is $45 each way. Assigned seats-we charge you for that too. The smallest seats, -0- recline matches their-0- cushioned seats, no drinks or snacks, no movie, not even music, not even water. No wonder there was a tiny tray. Going out of Newark was fine. Even arrived early and the employees were good. That was all. Spirit airlines-Never again!"
Cons: "How can you not offer complimentary carry on when every other airline does? Also who sets their flight time to 6 but the bag check-in is only until 5 and you don't allow them to board the plane? #wastetheirtime"
Pros: "Flight attendants on both flights were very nice."
Cons: "Shortcut security was not honored flying to fll. Was unaware of the so calley "bare fare". I paid almost $300 for my flight just to find out the night before that I had to pay an additional $142 for my seats and bags. Water wasn't even free! Flight was late departing but arrived On time. On the way home I got to the airport 2.5hrs early even though I checked in the night before just to be put in a long line because spirit appeared under staffed. The Spirit agent took our long coiled line and put us outside in a straight line...in the cold and rain! While in line, a Spirit passenger was visibly and audibly crying. A few other passengers including myself tried to help her. We informed a near by agent who also saw the crying woman and told us "it's not my job. She's not my concern." The lack of care and customer service was ridiculous. Not only will I never fly spirit again but I will encourage friends and family to boycott them as well."
Cons: "Getting our boarding pass to print was a nightmare. I kept getting password invalid. I was told I would be sent an e-mail to reset my password. NOT! made that request 6 times before I waited 30 minutes to get a rep on the phone. Was told I had to sign up to be a Free Spirit Member to get my boarding pass. No where does it say that that is what you had to do . The rep asked if I had booked through them? I told I booked through Kayak and he gave me attitude. Kind of huffed and I thought he mumbled "you get what you pay for" So I signed up and got our boarding pass. Coming back AGAIN we couldn't get our boarding pass. The rep at Cabana Bay got a Spirit rep on the phone I told her I was a Free Spirit Member and I gave her my member # and she me told I didn't exist in the system, but she would send me an e-mail to change my password Of course that didn't come through. I put Sara, from the front desk, back on the phone and between her and the rep we got our boarding pass. We started our vacation upset and aggregated. Ended it the same way."
Airlines flying from Greensboro to New York have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Greensboro to New York
Masks required on board, masks provided on flights from Greensboro to New York
Social distancing seating
Middle seats unavailable to book on flights from Greensboro to New York
Testing for antibodies, testing for symptoms for flights from Greensboro to New York
Waiving of change fees. Search flexible flights from Greensboro to New York