Flight was on time.
Long flights should have something edible.
Flight was late. Missed the connection even though it was the same airline. Offered no alternatives other than a flight for the following day.
Boarded in, then boarded out. Told aircraft was not inspected then delayed by ~2 hours due to bolts loose in a wing plate despite brand new aircraft
Flight 1039 dec 16 was delayed due to late inbound arrival to Aruba. United gave the reason "delayed Maintenance" which United denied as mechanical failure. We missed connected flight to Albany. United gave us only option: morning flight to Washington and then To Albany which is inacceptable option. We took rental car. Also: Workers at Newark do not coordinate. Super Slow and give disinformation.
Liked that there were easily accessible power ports
My entertainment system did not work
Once we got flying, everything was fine.
Gate changes had passengers walking from one end of Terminal 3 at O'Hare to the other twice.
Friendly attendants, plenty of coffee. Great service.
Amazing entertainment selection, comfortable.
Friendly flight attendants and nice to kids
Being held inside the plane for a total of 5:30 hours before taking off. Even if there were several concurring factors, it it necessary to find a better procedure in order to avoid keeping passangers inside a plane with the prospect of taking off in the next half hour repeated every half hour! For the ones of us traveling with children it is even worse, and becomes a real nightmare.
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