Plane was dirty and crew inattentive.
Easy and efficient boarding for a busy flight. Efficient, attentive and intuitive cabin crew. Good in-flight entertainment and facilities.
The aircraft was extremely cold throughout the duration of the flight. Of all of the long haul airlines I've flown with, I find that American Airlines offers the least leg room.
The food is very tasty, but AA has not changed the menu in at least one year.
First time flyer with American airlines and the service was impeccable
Nothing to dislike
The flight was late
Nothing. From the plane to the awful delay and poor service.
Lack of communication. Old plane, no comfort and 6 HOURS DELAYED. Truly disappointed by the airline
Plane was old and dirty, seat pocket had junk in it. Seat was broken and couldn’t stay up. In flight movies were from few years back with a center tv and no head rest screen. Crew on overseas flights tend to be older in age and less tolerant..much better on continental on the same route.
Greensboro/H. Point (GSO) United States
Santa Ana J. Wayne/Orange Cnty (SNA) United States
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