Daily cleaning, installation of cabin HEPA filters
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Scores according to KAYAK customer reviews
Cons: "Never flying with Delta again"
Pros: "Crew was night seat sucked plane was cramped"
Pros: "Took extreme measures for COVID prevention. It felt very safe"
Cons: "For options none. No drink carts at all. Had coffee once after I asked. Poor quality entertainment. Just a huge waste of money."
Pros: "The crew was very nice and helpful, I had a nice spot on the plane, and it went very smoothly, especially considering the circumstances. I was supposed to be flying to Seattle later on, but I had to change my flight last minute because of the virus. The whole Delta team was very understanding and considerate and it made the process much less stressful."
Cons: "My flight was cancelled and rescheduled for a later time the day before and there was a lot of changing of gates and running around, but I understand that everything has been hectic and I don’t blame that on you, I know you’re all doing your best."
Cons: "No mechanical failures or delays would be nice"
Pros: "Pretty much everything"
Cons: "Food somewhat expensive..... boarding off the plane - people with no luggage should get off first then there should be some kind of control instead of everybody just getting in the aisles trying to get their luggage and holding everybody up"
Pros: "Korean air is a step above the rest. Best airline in the business"
Cons: "No WiFi on the flight, but there is so much media offered you really forget"
Cons: "Worst airplane i have been on since 2007"
Pros: "Early leaving gate - early arrival"
Cons: "You guys didn't allow me to get in this plane and i missed my flight."
Pros: "Seat was comfortable and I got extra Biscoff Cookies"
Cons: "Great trip"
Cons: "Better customer service. Your employees should be te-trained and reminded they are in a service industry where your clients have other options to fly."
Pros: "Wow. I have been flying American and United for years. Delta is friendly, competent, professsional and enjoyable. They treated us like friends instead of like cattle. It was great! Great job Delta. Oh, and for the first time in 50 years of flying my bags arrived sky first. Yes! They get it!"
Cons: "Perfect experience. Well done. Treat people like friends. Simple. Works."
Pros: "The cAbin attendant was really good"
Cons: "Flight was delayed over an hour. Missed my Easter dinner plans... :("
Pros: "That there were TVs to watch on the seats and that it was quick boarding"
Pros: "The fact that we left on time given the thunderstorms in the area, and landed on time in Atlanta was amazing. Congratulations to the crew!"
Cons: "Not surprised there was no WiFi, but it would have been nice as more aircraft of all sizes are now equipped with WiFi."
Pros: "The crew was so lovely and accommodating, flight was smooth, and I was impressed with the meal service. I travel a lot and this was one of my best experiences. I will definitely favor Delta in the future."
Cons: "The flight was 2 hours delayed.. this cause a lot of inconvienece.."
Pros: "The Updated Delta Airline A320 Airbus Inside & Out"
Pros: "Had a great experience with Delta all around. Seating and crew were lovely, in flight entertainment was great. Overall, very pleasant experience and flight was on time."
Pros: "Free Tillamook snacks that were filling, upgraded snacks"
Cons: "Most of the crew. They were literally no smiles except one nice lady. Just blank stares and quick handing off, not expecting a smile, but most of the crew was cold for idk what reason (except one nice lady)"
Cons: "I got bumped from this flight a couple of hours before departing."
Pros: "Friendly greeting and goodbye.goog entertainment."
Cons: "Too hot, attendant did not know plane."
Pros: "Equipment felt a bit dated. No entertainment system, which was fine with me. Skipped the offered snack. Just had water. Flight was onntime."
Pros: "Great service from ground and flight crew."
Cons: "Not comfortable on today’s packed planes"
Pros: "Clean and spacious plane, relaxed and organized gate cre"
Cons: "Crew member passing out ear buds ran out and never came back"
Pros: "Quick, safe flight. Very good pilot."
Cons: "In flight entertainment did not work at all during the 2.5 hour flight. Was very disappointed."
Pros: "Love the free movies and individual screen, and the new seats are more comfortable"
Cons: "That it wasn’t 1970, with full meals and more leg room"
Pros: "Not much to like."
Cons: "our connecting flight was delayed 12 hours. The person who checked us in for the flight to Idaho falls checked our baggage for our return flight home, which was an entire week later. So our baggage got sent back to our starting destination and not Idaho falls"
Pros: "In-flight entertainment and communication."
Cons: "The online reservation had me pick seats for my family, those seats were emailed to me, then when I checked in and got our boarding passes, the seats had changed! Wouldn't have been a big deal, but I had already memorized our seats, so I looked like a moron when I insisted seats that were not ours anymore were ours!"
Pros: "A pretty well-run flight, till we landed and waited on the tarmac for a gate. Otherwise, uneventful. Lunch was decent. Crew was good."
Pros: "quick trip, no problems"
Pros: "On Tim and friendly"
Pros: "The crew was very cheerful"
Cons: "No entertainment and uncomfortable seats (at least for trying to take a nap)"
Pros: "If you're willing to pay the upgrade, the entertainment system and ear buds should be in working order! Seats still uncomfortably narrow and audio system on plane should be audible!"
Cons: "Although I understand the needed delay, it would have been nice to have been served ice water in the hot cabin, instead of a small cup of tepid water."
Cons: "Delayed for an hour and fifteen minutes"
Pros: "Nice crew and good equipment"
Cons: "Bad bad food very disappointing"
Pros: "Staff were great.. landed smoothly"
Pros: "I love Delta. Smooth boarding. Quality service. Keep it up!"
Pros: "The crew were incredibly friendly. The copilot helped me gate-check my bag before he boarded when the bag didn't fit into the overhead bin."
Cons: "Rough flight and landing."
Pros: "Great Service and amenities for a great price!"
Pros: "On time great staff"
Cons: "Little cold"
Pros: "Pilot got us back safe through some bad turbulence, the flight was shaky from start to finish. They gave extra snacks, were attentive to any needs. Would definitely trust Delta pilots again. Also with this being a connecting flight, it was nice that the group of five I was in was given an entire row to ourselves."
Pros: "Even though we couldn't reserve our seats we where able to call and change our seats to be together. (Mom dad and 2 toddlers)"
Pros: "Flight attendant was good"
Cons: "Everything else needed improvement"
Pros: "Crew was great."
Cons: "Entertainment center."
Cons: "The flight was delayed, the first most important part is to depart on time keeping in mind the customers schedule as well that are travelling with the airline. No communication between the airline and ground department, was not happy at all and probably not fly unites again. Also they charge bags?"
Pros: "Onboard, sat down & fell asleep."
Cons: "The tv/entertainment system does not seem to have a FF/RW function. So if you have seen the beginning of the movie playing on the previous flight, you have to sit through it again."
Pros: "Premier access makes a big difference in service!"
Pros: "Arrived a little early!"
Cons: "7/8 size Brazilian airplane."
Pros: "Great customer service"
Cons: "My dear was extremely uncomfortable"
Cons: "Reputation of United makes you expect bad service"
Pros: "Everything ran on time and the staff was very friendly."
Pros: "Although there was a slight delay, the flight was pleasant and the service very nice. We got twice something to drink and a snack. For the short flight, quite remarkable."
Cons: "Everyting was fine"
Pros: "Flight Crew was helpful & apologetic for the inconvenience I incurred."
Cons: "The Who,e entire flight I had no Wifi and it was almost a seven hour flight."
Cons: "San Francisco to Ontario Delay for 10 min Then another dealy for 30 min After we board we had to waite inside the air craft for Cataring company to delever food for first classe"
Cons: "Wifi didn't work"
Pros: "no delays"
Pros: "The Crew attention was nice and very proffessional. Good coffee"
Cons: "We are very tired and the airplain isn't comfortable."
Pros: "How smooth and fast everything was"
Pros: "Flight was a bit bumpy but staff was helpful and not deterred from providing great service."
Cons: "Very uncomfortable seats, got delayed on the return trip again. Got home very late."
Pros: "Not much"
Cons: "Rushed to board earlier than scheduled time, only to sit on tarmac for extended period. Plane is decrepit, so old the airline is painting plastic parts to spruce it up. It even still has ash trays..... seriously how many decades ago was smoking banned on flights....?!?"
Pros: "Great, friendly service Smooth flight"
Cons: "Nowhere to plug in phones or iPads. Snacks were marginal"
Pros: "Plane wasn't full"
Cons: "Coffee grounds in the bottom of my cup Seats way too small for a normal person much less for Someone with extra."
Cons: "Bag was sent LAX. I have very important documents and items in my bag. Still waiting on it to arrive..."
Cons: "Kept me keep waiting for aircraft for 4 hours and toward the end told me that the flight got cancelled. Then they scheduled me to the 10:45pm flight, and the aircraft didn't come in till 12:40am. I've been waiting at the airport for more than 13 hours"
Cons: "the plane was cold early in the morning. I was feeling cold in the plane."
Pros: "The crew were polite and helped to assist the passengers who has the same seats."
Cons: "The entertainment on board was limited, shoddy, and frankly disappointing. Why you are asking customers to download the United app instead of providing onboard entertainment like almost every other airline in the world is unknown to me. In comparison with other airlines (particularly airlines in Asia), it was downright egregious. The airlines top people obviously have no interest in providing any comfort for the those who are unwilling to pay the extra money. I do not understand why the airlines believes people should have to pay for their own meal on a 7 hour flight when they've already shelled out the money for the flight. In addition, why should I have to pay an extra $89 for a so-called premium aisle seat? It's completely inexplicable that the state of all airlines in America have fallen to this level."
Cons: "It was a very small plane."
Pros: "The flight was very smooth and fast. Great crew!"
Cons: "The food is terrible! Why give out anything?"
Pros: "We flew in comfort the entire trip! Plenty to drink and eat. Too much actually. The business class cabin was clean, seats ample and comfortable. It definitely made the 6-7 hours of flying more bearable."
Cons: "Poor wifi service."
Cons: "Plane got super delayed last minute without notice until arriving there at the gate."
Pros: "Ticket price"
Cons: "Long layover"
Pros: "Good crew"
Pros: "Awesome stewardess Donna gave me the opportunity to find a clear row to myself for more room being a wider guy and was an all around class A attendant. Excellent hospitality, thank her much. And thank the crew for such a smooth flight!"
Pros: "Flight was on time, crew was nice."
Cons: "always delay！！"
Pros: "Crew was professional and everything took place as should"
Cons: "The lack of air conditioning was very uncomfortable. I was sweating a lot the entire trip."
Cons: "Constant updates, saying more delays"
Cons: "My luggage got soaked in overhead compartment. Signed rare book was ruined by another passengers' luggage that leaked liquid and soaked my bag and contents inside."
Cons: "Everything was good"
Pros: "Fast flight, friendly and funny crew."
Pros: "I had no issues during my flight. Overall, the trip from Tamuning to Honolulu was quite enjoyable."
Pros: "The crew was very friendly and caring"
Cons: "I was at the gate 15 minutes like it says on the ticket which never happens because I'm always about half an hour to 45 mins early but when I got there they had given myou seat away that was not cool"
Cons: "have no idea if I'll even make it thru the day."
Pros: "Staff seemed lively and created good atmosphere; thank you."
Pros: "The crew was very pleasant and professional in spit of all the grumbly passengers."
Cons: "First boarding was aborted and passengers were sent back up jetway to waiting area. This was due to a mechanical issue with the plane, which I am glad they noticed and took care of. However, getting to the plane's door and then being told to go back to the waiting area was unpleasant."
Cons: "Food was free but horrible and u had to buy your alcohol"
Cons: "See earlier comments"
Cons: "Yet another delay.."
Pros: "Google service on United Airlines not pleasant in the flights were delayed all the time"
Cons: "Bad experience flying with United Airlines sorry"
Cons: "We boarded in the plane late. When I got to Manila, my luggage was not there! The agent told me, and the others that didn't have their luggages, that the crew in Guam thought that the luggages' final destination was Guam. I didn't get my luggage until the next day!"
Airlines flying from Guam to Ontario have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights