Find Cheap Flights from Seattle/Tacoma Intl to Ontario (SEA - ONT)

Easy, convenient, friendly staff

Nothing.

I liked the quick, hassle-free and non sold-out experience of Alaska. Got me to my destination and back just fine.

This dislike that I have is actually not of Alaska itself, but of some of its customers. I had the bad luck of having a seat next to a morbidly obese woman. Such that when I sat next to her, she could barely get the armrest down between me and her. Thankfully, Alaska didn't sell out the flight, so I moved to an empty nearby seat. Now, I'm not trying to be mean or a bully by any means, but this seems to be a problem more often these days. This is not your fault, but rather it is the obese passenger's fault. I myself am not a skinny person by any means, so I'm not fat shaming. I just felt the need to speak on this issue, and perhaps being (or add to) a conversation that needs to happen. Thank you! Also thanks Alaska for being a great airline to fly on!

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Everything. Maintenance issue. Debording in Austin. Seat confusion. Never again!

The crew was fine.

At no time was I made aware during my booking that I would be charged for a carry on. The total cost added $60 to my flight. I feel completely mislead. Customers also had to pay for water on the flight which was ludicrous.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

AC was broken. They could at least give you a second cup of water. Tired of being treated like an animal

On time. Professional. Everything went as expected. No surprises. Great selection of food and beverages as usual. Smooth landing. I love Alaska Airlines.

I asked for a refill of water and the attendant never brought it.

Very quick boarding, left on time and arrived to our destination early.

I am staying in seattle for the night instead of my cousins house

Same as above

Same as above

The power plug to charge phones or tablets

Didn't like the fact that I couldnt choose a seat until 24hrs prior to my trip..

the price for the trip does not include that you have to pay for Carry-on, which is an odd expense to passengers. Especially for shorter trips with the round trip the carry on charge would equal up to at least $60. Which would equal to another airline who is comparatively better especially because those airlines aren't worrying about charging the customers for every single thing. Additionally, Frontier isn't a participant of the TS-Pre Check program, which Frontier should advertise.

Everyone was polite and The airplane was clean. Even though we were very late every member on staff was kind, patient, and happy.

We were about 1 1/2 hours off of it original departure time. No one explained a thing to the passengers. We were delayed and when we finally got on the plane we waited a whole hour to take off. There was no information passed to us about how long it would take and our potential wait time. When it is time to check in, we had to purchase our seats. No where, when we bought tickets for this flight, did it say we had to pay extra money to actually sit on the flight.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.

Delayed flight.

Run-of-the-mill airline

$35 to check a bag. $40 for any carry-on that doesn't fit under the seat! $6 just to select a normal seat. They make you pay for all beverages or food except "complimentary water."

It was cheap if you don't have any bags.

Very old airplane, if you have any carry-on you'll have to pay $45, the crew wasn't really that friendly, the plane just felt old, like the oldest plane I've ever been on. It didn't take turbulence well, so we were getting knocked around the entire flight. They were offering 'free water" as if it were some big favor.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

Liked choice of Biscuit, almonds or pretzel

I used mobile checking and did not get seat assignment till Boarding started

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.