Find Cheap Flights from Hanoi Noibai to San Francisco (HAN - SFO)

The team was very pleasant and helpful.

The movie selection was not the best for US movies.

I really liked the layout of the seats in Economy. Very comfortable. Didn’t seem like a huge crowded section, and very good service and movie selection. Also bathrooms were very clean. Food service also very good!

They assigned me the last seat abutting the bathroom in the back of the plane. It was the smallest seat with zero leg room. The seat itself had zero cushion. And because the back of the seat is against the wall of the bathroom it could not be leaned back either. The entertainment screen is so close to my face I could not look at it directly. I was probably the only Black guy in there. I wonder how they found me that seat. It was a Nonstop flight, I will fly China Southern every chance I get because I just want to get from point A to point B. But, I'll be asking more questions about my seat assignment before accepting it.

Crew members are really nice and good service

Really bad food

Comfortable flight,on time departure,friendly staff

Long layover

Overall I didn’t like the flight

Food,customer service,comfort and entertainment

Compared to my most recent experience with Air China this crew, food and comfort were far superior. Admittedly that's a very low hurdle but this crew was quite good. Considering experience with three different flights the previously arranged wi-fi worked on none.

Unfortunately terminal personnel for mainland Chinese airlines have so far been horrible across the entire spectrum. Customer service never enters their minds. My reserved business class seat was given away because I did not check in at the gate in Shanghai before others. I don't know how that would be possible to accomplish when I checked in for the flight (same ticket) around 11 hours earlier in Kota Kinabalu. My connecting flight from Kota Kinabalu arrived over 3 hours prior to this flight departing and my checked bag did not make it onto this aircraft. When asked just about any question the answer was "we don't know" even when the answer is readily available. E.g. when asked whether the aircraft at the gate was that which we would be taking--same answer. I would hope it's not universal with these airlines but so far it's 2 for 2 considering my flights with Air China and China Eastern--they just don't seem to care about their customers. I've flown multiple times with EVA (Taiwan based) and never experienced such conduct.

Flight was on time. Plane was very clean. Crew were courteous. Food was good. Spirits selection was good. China Eastern lounge in Shanghai is excellent, with a nicely run kitchen that feeds lots of people. Lounge has a very clean shower facility. Overall, excellent value for money.

The flight from Los Angeles to Guangzhou was good and food was fine.

Food served on Guangzhou-Dhaka sector was not good.

I always sit in the upper deck of the A380. The 80 tourist class seats are much better than the configuration on other planes. The service is great and personalized. CS's food always amazes me with its quality.

Like every other commercial airliner, the seats are not large enough and don't recline enough. It's not about the leg room, it's about the shoulder and hip room.

China to Bangladesh was the best part of my trip

Food and wifi service : They do not serve appropriate amount of food for a 12 hour journey. No snacks no drink other than water . I was starving . Wifi was very very slow I could not even get the service. I had a stop over of 8 hours but I did not get any hotel or lounge facilities. Also please upload some new movies in two to three weeks.

Crew members are really nice and good service

Really bad food