|Flights Arrive in||San Francisco|
|Flights Depart from||Hanoi Noibai|
|Airlines||Hong Kong Airlines, China Eastern, EVA Air|
Cons: Not enough water provided
Pros: The food was good and they had plenty of good movies.
Cons: Never never booking with kayak again. You've caused me nothing but issues with checking in. And I paid extra to choose my seat but no record of that went to the airline so I am stuck with bad seats for a very long flight. Never again.
Pros: Crews inflight service
Cons: Unorganized of check in counters, on-line check in luggage drop waiting in the same line as others who needs check in, making waiting in line much longer for on line check in one
Pros: Service was good, plane was clean
Cons: Coffee was cold
Pros: Price of biz class is attractive but it’s good and entertainment could be better for western travelers
Cons: Limited Western food menu in box class with many choices not available Eggs were like cement Most flight crew speak limited English and hard to understand
Pros: Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too.
Cons: Minor gate change, not a big deal. Really not to much to complain about.
Pros: Boarding was very easy. The flight was on time, and the crew was very attentive and friendly. The food was good. Plenty of entertainment to keep me busy on the 12 hours flight. I was very surprised considering how low the price of the ticket was.
Pros: The crew was great. Very attentive and super friendly.
Cons: Value flight so no luxuries. Wifi doesn't work, USB port was broken... Got us where we were going for a great price though.
Pros: The actual flight was really fantastic, food was warm, flight was relatively comfortable/smooth, entertainment at least for me was good, since they had a decent amount of Japanese music to choose from, and the attendants were friendly and nice. Everything was 100% on time as well. I could complain more about tiny tiny things, but for $500 I felt I got a lot better service than United on an equivalent route.
Cons: Seats were slightly stiff, but not too bad. Only bigger issue was upon boarding all the people lined up in a 100+ yard line and caused a bit of commotion instead of waiting for their seat numbers to be called and forming a small normal line. This is in no way the airline's fault, and they tried to make it work in spite of the people doing it, but as a Westerner this was confusing.
Cons: I know that you have nothing to do with the reservations, but vayama flew me to bali with no return ticket. I even emailed them to confirm my reservation when I was in bali, but when I went to fly home I had no reservation and had to purchase a flight home. This is outrageous and I'm pretty sure illeagal. Now I know you had nothing to do with the reservation my original search started with you for that reason I will not be using kayak, vayama, nor eva air ever again and will suggest everyone I can to do the same. This is outrageous that i had to buy a return ticket home until i get a refund i will not stop.
Pros: Boarding by Zone
Cons: Seniors (over 65) people should be given priority boarding
Pros: Efficient service, no issues! Awesome customer service agent was able to get us on this flight VS later which was a HUGE plus.
Pros: I like everything five stars rating.
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