Find cheap flights from Harare to New York

HRE - NYC

Find cheap flights from Harare to New York

Round-trip
Economy
Harare (HRE)
New York All airports
Thu 12/3
Thu 12/10
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Good to know

Low season

February Best time to beat the crowds with an average 21% drop in price.

High season

August Most popular time to fly with an average 35% increase in price.

Average price round-trip

$1,124 (avg. price over the last 2 weeks)

Good deal round-trip

$1,109 or less

Good deal one-way

$990 or less

When to book flights from Harare to New York

Estimated round-trip price
Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for $990 or less one-way and $1,109 or less round-trip.
  • The cheapest flight from Harare to New York was found 53 days before departure, on average.
  • Book at least 2 weeks before departure in order to get a below-average price.
  • High season is considered to be July, August and September. The cheapest month to fly is February.

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Top 5 airlines serving Harare to New York

Scores according to KAYAK customer reviews

8.3
Emirates
Overall score based on 15,342 reviews
8.3
Boarding
8.2
Comfort
8.4
Crew
8.5
Entertainment
8.0
Food
Airline reviews

Pros: "Emirates deserves its reputation for providing an overall enjoyable experience"
Cons: "New Jersey airport is seriously lacking in functioning systems"

Pros: "Flying on economy Emirates was a fantastic experience. It should be the industry standard."
Cons: "The entire experience"

Pros: "Better food than out of Newark. Crew helpful as always."
Cons: "Legroom is poor but unlike the Newark-Athens leg, I was able to get an aisle seat that allowed me to stretch a bit. Choice of English language movies is poor. Depending on the price I would still prefer the Delta non stop flight from US to Greece because of the movie choices and ease of use of remote control."

Cons: "The food selection was limited and not tasteful!"

Pros: "In flight crew were pleasant"
Cons: "I was made to pay excess luggage because my carry-on was 1kg overweight. I was very depressed because of this treatment and the ground crew in Lagos were abusive when I complained and they threatened me that I would miss my flight if I didn't comply"

Pros: "The cabin crew was attentive and helpful."
Cons: "The flight seemed crowded and did not have enough room for carry on baggage."

Pros: "Emirates is a true Customer Service oriented airline. It is a relief to know that in this age of carriers that charge you a lot and treat you like you are paying a bus ticket there are airlines that still know the key to success. Boarding was fine and not dependent on local personalities. You can tell the company cares about training. The food and entertainment is excellent. Seats are still a little smaller but they try and make up with it with other perks. Flight crew was polite, smiling, and accommodating no matter the time. Pillows, blankets, snacks, etc. all given without having to ask or be charged. We were also given these little self care packs with toothbrush & paste, eye pillow, socks, and earplugs! Overall it made a long flight over night very comfortable."
Cons: "Nothing!"

Pros: "Good selection of movies. Nice staff- some of which were able to handle difficult customers better than others."
Cons: "Both flights to Athens and returning to New York were very delayed. As a result, passengers were annoyed and staff members looked obviously stressed as well. On the whole my impression is that this airline keeps up appearances very well but is in fact somewhat disorganized."

Cons: "Boarding was chaotic"

Pros: "quality and friendship"
Cons: "Electronic Entert can be more accessible More access to news"

Pros: "Once on the flight everything was great! Flying stars"
Cons: "Online check-in was a horrible experience and a waste of time. I was never able to check in before getting to the airport. Website kept kicking back errors when trying to check in."

Pros: "Flight tracker should be upgraded, I expect the mileage covered was way off. Also, I don't want to see commercials while I follow the flight. The forward camera was cool."
Cons: "Crew should keep eye on the toilets. The waste basket was backed up."

Pros: "The staff are extremely friendly and accommodating. The plane itself was clean and there were plenty of bathrooms. It was great to have two free meals, drinks and entertainment making a 10 hour flight go by faster. I love the eye masks and ear plugs to make sleeping on a plane easier. All around success and would fly again with them!"
Cons: "On the flight home the crew seemed a little confused who was in charge of my row. I had to go get myself the customs forms and a pen. Also the front of the plan was extremely hot compared to the back."

Pros: "Meals and free wine were positives. Also the travel toothbrush and toothpaste were nice. Entertainment with movies and tv had a lot of variety also."
Cons: "It took 45 minutes to get out bags! Crew bags came out immediately but customers stood around the luggage belt for more than 45 minutes b/c thats how long it took to get our bags and many people were left. Very annoying after a 10-hour flight that lands late at night."

Pros: "The staff & the service"
Cons: "The entertainment set up was dated and malfunctioning"

Pros: "we were travelling with kids. They pulled us from the back and put us in the front since our group of 6 had two small kids. They were extremely nice to us in athens."
Cons: "I just wish there was a snack in the middle of the service."

Pros: "Crew members were great. Was on time and early."
Cons: "1. Seats seemed tighter than I'm used to. 3-4-3 setup from ATH to EWR. I flew it today. 2. Food: standard. Not ethnic which I was expecting for a Dubai airline. 3. Color scheme: overhead lighting was your yellow incandescent light bulb color. Made the interior feel dated. However the ceilings had tiny lines like stars. This was a nice touch."

Pros: "More legroom in economy class for the 10 hour flight between Newark and Athens."

Pros: "Overall a pleasant and comfortable flight."

Pros: "5000 channels. Entire Alien movie series :) Also food was excellent."

Pros: "The service of the airline. The food was good."
Cons: "The seats were very small and tight. Most other long haul flights the seats are much more comfortable."

Pros: "The crew was fabulous. Beautifully dressed; impeccable makeup; very professional. Very friendly, helpful. PILOTS were amazing!!! GREAT FLIGHT, LITTLE TURBULENCE. LOVE the stickers found in the bag with the earphones, ("WAKE FOR FOOD", "DO NOT WAKE FOR FOOD", etc) but they were never mentioned by the crew. Found them by myself. I think more people would use if they knew about them. LOVE the gift bag with eye mask, etc. Very welcome gift."
Cons: "Seats are too small. Very difficult to stand up and get out of your seat. Even young people have trouble getting up and out into the aisle. The aisle is TOO NARROW! At least one seat on each row should be eliminated, as well as one row to give economy class room. I was on the aisle (seat D), and was unlucky to have a woman and her husband (seats E & F) ask me to get up several times (because passenger in seat G was asleep). I was not at all happy with the movie choices; they were mostly modern and violent. Food selection was unavailable. Menu choices were chicken & fish. Chicken was NOT AVAILABLE."

Pros: "All the Air Team Crew were really friendly. On the first connection to from Nairobi to Dubai, I sat next to a fellow passenger who was nervous about the moderate turbulance that we hit. At the end of the flight, as we waited to disembark, a lovely Attendant stood next to us and we had the most warm friendly conversation I've ever had in all my years of flying. She made us feel like friends as she gave us an insight into her 'high flying' lifestyle while being professional. Unfortunately I can't remember her name as I would have loved to give her a special mention but she was so lovely."
Cons: "I didn't have much to dislike but I do recall not being woken up for a meal even though I had my sticker on the top of my chair. I was sitting on an aisle seat. Other than that, this was my first flight with emirates and it was truly awesome!"

Pros: "The fligh went smooth"
Cons: "The food"

Pros: "I love the value for the money and the friendliness of the staff--will definitely fly this airline again!"
Cons: "They ran out of a meal option, which meant that 1/4 of the plan didn't eat because they didn't like or couldn't have the other option."

Pros: "Times were great! Food was decent for airline food comfortable seats great selection of movies"
Cons: "I liked everything"

Pros: "I can't believe how nice this was for getting such a good price. Good space, Tons of movies, super attentive staff."

Pros: "Nice food. Fast boarding. Liked the small bag with travel products."
Cons: "Crew gathered blankets 30' before landing while the cabin was really cold. Crew didn't ask if you want sth to drink and were just passsing by with the trays.Movies didn't have english subs while at the same time sound was bad."

Pros: "Great flight even in economy! Two good meals, personal entertainment with close to a 100 movies to select from and great service by the crew."

Pros: "Lots of movies to watch -- when the system was actually working."
Cons: "The food was THE worst I've ever had on any flight ever. And they served the same food for both meals... chicken, fish, or pasta for dinner AND breakfast... the latter which was at 3am of the time zone I was coming from. Both my kids (5 and 7) REFUSED to eat any of the food except the brew& butter, despite starving. My row and row behind me lost power during the flight so we had NO entertainment, and could no longer charge our devices for the rest of the 11-hour flight. They offered us magazines, but we had no overhead lights to be able to see. The crew managed to reboot the system about 2 hours after the first meal, so we enjoyed some entertainment, but after a little while, the movie and sound stopped working. After about an hour an announcement was made that the entire entertainment system would be rebooted. It started working around the last hour of the flight. Not relaxing at all."

Pros: "Business class upgrade was available for this flight, and it was well worth it."
Cons: "The food was mediocre, at best. Odd food combination choices. I don't expect gourmet on a flight, so don't try to pretend you're serving it."

Pros: "Entertainment was good, boarding was OK. Leg-room much better than on competing direct flight US carriers, and aircraft cabin better maintained."
Cons: "Food for kids terrible, just not edible taste-wise. Catering is better flying out of Greece than on same flight returning from U.S. Bathrooms need to be cleaned and restocked during flight."

Pros: "Very courteous and attentive And always with a smile! A great way to travel, it's hard to go back to other airlines after having experienced Emirates!"

Pros: "the attention, the comfort, the large amount and options of movies, shows, entertainment channels; the food was good. and most of all the smooth flight and experienced pilots"
Cons: "none"

Cons: "Fantastic customer service and attentive staff"

Pros: "Food, comfort, service -- all excellent for the 10hr flight from Athens to NYC! Hands down better than any other airline I've flown with for same number of hours and distance."
Cons: "While there was much in the way of options for entertainment, navigating the system & touch screen was a pain. Often the mouse doesn't follow your touch and you end up clicking things you didn't mean to click + having to press multiple times."

Pros: "Finally, a great airline with a direct flight from New York to Athens and very reasonable fares. I hope they keep it that way. Also, Newark is a much better airport to fly to and from than JFK."
Cons: "Crew was ok but could have been a little better, and the drinks selection could be improved."

Pros: "Highly recommend Emirates"

Cons: "Food baf"

Pros: "Compared to the cattle car feeling of many airlines today, Emirates feels like gracious luxury and hospitality, and that's for economy class. I will try to fly with them as much as I can. First rate experience. Very good ticket price and a convenient non-stop route- unlike some low fares that want to add hours and hours to your travel by routing you through the home country of the airline. Great entertainment choices. Some TV functionality issues for a seatmate, but he was able to change seats. cabin crew was multinational, multilingual, and warm and professional. It reminded me of the way air travel used to be."

Pros: "The food was great"
Cons: "The fleight was great too"

Pros: "The food, the crew, the attention to detail."
Cons: "The entertainment interface was average, I've seen better."

Pros: "The staff, food, everything! Best flight and airline ever"
Cons: "Nothing!"

Pros: "Overall was good"
Cons: "Didn't live up to expectations. Halfway through a 10 hour flight the entertainment system went down. It took a few times of calling the stewards to actually communicate the issue and inexplicably the system was never reset until 15 minutes before landing. I understand things happen but communication was lacking and slow."

Pros: "Great plane (new) Good food Boarding was very very smooth"
Cons: "The crew was OK, some of them where a little "grumpy" There was no WiFi on the plane (not even paid, although I asked again and again). The excuse was that the plane was new and they did not have the time to install WiFi..... the bad thing is that I was counting on the paid version to keep up with work (as I did on the other flight) but was unable and there was not prior notification on that."

Pros: "Efficiency and personnel excelled in client service"

Pros: "Everything felt like first class, in coach"

Pros: "Seats are a bit narrow,but enough room for legs."

Cons: "Everything"

Cons: "Everything was excellent! I will be flying with them again!"

Pros: "aaa"
Cons: "zzz"

Pros: "Crew was excellent."

Pros: "United/ LH first called it a mechanical delay....we waited....then the weather caused this mini plane not to take off....long story short...we had to stay in a hotel...nobody gave us a voucher...our helped us with anything....very poor service"

Pros: "Staff was very courteous. Food was pretty ok and drinks were available during whole flight. Lufthansa is a good airline"

Pros: "Could not get skybridge to operate so that we could disembark. United airlines."

Pros: "I Luz Myriam will give to Lufthansa 10 qualification!!! in Overall, Boarding, Crew, Food , Entertainment, but 8 about Confort"
Cons: "Just the air conditions was too cold I asked the attendant if can warm my place a little, but she told me the other passenger are warm, she doesn't take care about me, NOT COOL!!"

Cons: "Crew was not friendly or very helpful, nothing stood out. As this was the first leg of my international flight, it would have been much better I had proper food, rather than a bag of 6 pretzels, especially since I had to be at the airport three hours earlier, and I had a six hour layover in Newark."

Pros: "Economy seats are not comfortable. The seat cushions are worn out and do not provide good support for long flights."

Cons: "The whole trip was a nightmare. I go out of my way to NOT fly United, In this case Lufthansa somehow just sold the ticket and United was flying it and as usual it was horrendous. We had to be re-routed via 3 separate flights jus to make our international connection thanks to our initial flight being moved up 2 hours EARLY. They closed the door in our faces. That added 8 hours of travel time to our trip which I had booked to minimize travel time as I was traveling with pets. United is the WORST."

Pros: "The crew were very friendly. The plane was very clean. The service was excellent, and my husband and I were impressed by the food quality. They even hand out wet wipes for you before serving food, so you can feel clean! I felt like the seats were pretty normal in terms of size and space in economy class, but obviously, it would have been nice to have a tiny bit more space. Good entertainment options."
Cons: "nothing :)"

Pros: "leg room, entertainment, the pilot was informative throughout the flight"

Pros: "Got moved to economy plus - yeah! Great movie selection."

Pros: "Landing was very smooth! Loved being able to go downstairs to baths b/c it was a chance to move!"
Cons: "AC was broken for the first 30-45min. It was quite hot with all of the people stuck on the plane. Luckily, the pilot was able to use the plane's engines to create AC."

Pros: "Crew was beyond standard. Very nice and friendly and always accommodating."
Cons: "They ran out of vegetarian meals."

Pros: "food was very good-no plastic flatware! crew attentive, cabin temp good, great selection of movies, hot towels perfect"
Cons: "coffee awful"

Pros: "Staff attentive. Came by very frequently."

Pros: "more comedies movies and more up to date soccer"

Pros: "Lufthansa is one of the better airlines, especially when flying to Germany. They offer a very good service in the economy class which includes free wine (and not only sodas) and a large selection of free newspapers which I value a lot. Newspapers are much more interesting to read than watching movies in my personal opinion. Overall, when aboard Lufthansa, one does not have the feeling of cheapness seen so often on competing airlines. A few years ago, when flying from San Diego to New York, a 5 hour flight on a major US carrier, passengers were not even offered a free drink. Everything had to be paid for. In comparison, all food and all drinks are free on Lufthansa which includes not only wine but also Baileys (a sweet liquor). Given the excellent service, ticket prices charged by Lufthansa are a bargain even if at a small premium over the competition."

Pros: "The flight attendants were good - they run a tight ship, both from a safety perspective and looking out for the passengers. That said, they should have allowed me to move to any open seat, except first class, to accommodate any passenger with broken equipment at the seat they selected."
Cons: "This old plane had broken seats with broken entertainment equipment. After changing seats twice, my ultimate seat still had a loud buzz in the sound system. The flight attendants should be allowed to seat an inconvenienced passenger in any open seat in the event of broken equipment. Space in the seats was ridiculously tight for a 7 hr international flight."

Pros: "Flight was a code share operated by Shuttle America. EMB 170 and crew provided an above average flight. On time departure and arrival. Overall, no complaints."

Pros: "No delays, overall good experience, Good food not exceptional."

Pros: "The interior of the plane was nice. The new-design seats, even though they were thin, were fairly comfortable."
Cons: "Way too little legroom. I expected better from Lufthansa. The United flight (767-400) I took back from Germany had at least 1.5 inches more legroom and was far more comfortable as a result. I had a good impression of Lufthansa before, but will avoid the airline now."

Pros: "All around wonderful trip and experience starting with the flight. The pilots and crews courtesy was fabulous. I arrived ahead of schedule by more than an hour. Thank you Lufthansa! I will be flying with you again soon."
Cons: "I had no dislikes... just a grand time..."

Pros: "Traveled with my dog. They had empty row so United moved us there so dog can be comfortable under the middle seat. Staff was very nice and offered water and ice for the dog."

Pros: "Staff were all very professional and courteous. Flight on time."
Cons: "Having to sit in last row."

Pros: "Free movie. Good take off and landing by Pilot."
Cons: "Flight attendants were professional, but discourteous. It was not Luftansa as advertised but A UNited airline Plane & crew terrible ! The flight attendants Made you feel like you couldnt ask for anything extra! (Water, juice). The meal wasn't heated all the way, breakfast snack was cold. The seats seemed extra cramped no leg room. You were literally laying on the passenger next to you! They also didnt allow people with children, babies to do advanced boarding it took up so much time! I payed for extra leg room on my return flight which was cancelled by the way due to weather then they gave upgrades to others for free..! While the return flight was delayed I was kept in airport for 8hrs before they cancelled it also unpleasant! That section of the airport had no food, all United Airlines offered us while waiting was sodas! Really? not again will i fly international with UA!"

Pros: "Love the friendly staff, highly interesting entertainment and comfortable seating options."

Pros: "honestly? nothing."
Cons: "3 hours late. it was operated by united airlines, it was the first and last time that I flew them, worst of the worst!"

Pros: "Friendly staff and nice people incl Kay! She was so helpful to me as I'm traveling internationally with 2 kids under 2"
Cons: "Comfort is horrible if your not in comfort rows with extra room. The food is ok but the staff were so consistent and offered food and drinks. The airline should allow pass gets with kid/kids to get on plane earlier not with reg bording passengers. It's horrible how rude people are and impatient!! This would hwlp"

Cons: "Pilot did not yet to avoid turbulences, which were pretty bad. They also lost my luggage which arrived after three days."

Pros: "Everything was very nice. Flight was on time. The staff was nice. Food was good. Seats could have more space. But overall was great."

Pros: "Comfortable and convenient"

Pros: "Being assigned seat only ten minutes before take off is not ideal"

Pros: "Great service and good very friendly"

Pros: "We came with a baby and were assigned a bassinet seat. The service was great. The food was excellent. The seats were comfortable."

Pros: "The crew were nice. They tried to make everyone happy even though the flight was fully booked."
Cons: "My seat was terrible ( middle all the way in the back and the people next to me occupied both my armrests so i had almost no room to stretch so couldn't relax or sleep at all)) and the food was gross i got food poisoning from the last snack ( turkey sandwich ) and they didn't have any ginger ale."

Pros: "I was not worse than other airlines."
Cons: "It was not better than other airlines."

Pros: "Flight took off a couple of hours late due to problems in Frankfurt airport but everyone worked to help us with connecting flights."

Pros: "Got us there"
Cons: "United"

Pros: "Significantly more room, width and leg room, with footrests, business class wide arm rests, courtesy kit (socks, mask, toothbrush)... Great entertainment system and large screen. Beats the heck out of united and american!"

Pros: "Everyone was very helpful"
Cons: "First flight was canceled. We were rerouted through to Philadelphia to London to Frankfurt and on to Salzburg. Luggage lost in London still waiting on that."

Cons: "Excellent"

Cons: "The seats werent very comfortable and there was a BIG language barrier with the crew."

Pros: "That we had a selection of movies to watch."
Cons: "Got stuck in the last row in the middle of the plane. They ran out of turkey for dinner and got stuck with awful pasta. They should leave that to Italian chefs to make. I am glad I packed some snacks so that I could have something to eat besides the roll, dessert and small salad. The seats didn't recline fully like the seats in front of us so we were really cramped. They also skipped my husband when they came around with the drinks... we had to hit the call button. I will book my next trip with another airline."

Pros: "N/A"
Cons: "Lufthansa canceled without warning and offered zero options. They even turned off their phones to the entire public. Will never fly Lufthansa again. Ever."

Pros: "THE WOMAN AT THE BAGGAGE TRANSFER DESK WHO FOUND MY PHONE AND WAITED FOR ME AT MY GATE FOR 30 MINUTES TO RETURN MY PHONE. SHE WAS THE BEST!! The inflight entertainment. The pilot making up time for the one hour delay in takeoff for fog."
Cons: "The plane is old and in need of replacement or total interior redo. The walk to the gate from the terminal is forever and once you are arrive there isn't anything to do but wait. The crew was OK but nothing more than doing the basics. While steerage is not expected to be comfortable a redo or new plane would make it better."

Pros: "Variety of Movies"
Cons: "parallel boarding of business and economy class, poor entertainment system quality. Functionality limited and even after 2 times rebooting no big improvement."

Pros: "They actually feed you good food and the crew's service is very fast. In-flight entertainment was wonderful."

Pros: "The goose dinner was good. Tthe attendants brought plenty of water throughout the flight"
Cons: "The announcements were hard to understand."

Pros: "Salimos a tiempo . El business es muy confortable"
Cons: "La comida horrible . No se limpian los baños"

Cons: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Cons: "Very nice crew and great food"

Pros: "Crew is excellent, polite and personal!"
Cons: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Pros: "Comfort"
Cons: "Wifi on klm"

Cons: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"

Cons: "Crew members in Amsterdam were very rude and disrespectful"

Pros: "Yes"
Cons: "Everything was good"

Cons: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Pros: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Cons: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Pros: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Cons: "the headrest is hard. Apart from that- all was fine"

Pros: "Good beverage service."
Cons: "Over an hour delayj for departure."

Pros: "Crew was ok."
Cons: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Pros: "The space at my feet with the chair in front was a bit akward."
Cons: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Pros: "Overall KLM experience is good"
Cons: "Food quality was mediocre for a business class flight."

Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Cons: "old screens and entertainment system leg room to small"

Pros: "Efficient crew"
Cons: "Long, slow line at check in. Not many new movies or tv shows"

Pros: "Restrooms clean, decent food and drink, nice cabin crew."
Cons: "No complaints"

Pros: "Crew was great, very nice"
Cons: "Not enough legroom"

Pros: "Snooth and efficiënt with a KLM service"
Cons: "No entertainment"

Pros: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Cons: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Pros: "The boarding was easy and you didn't have to wait inline for that long"
Cons: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Pros: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Cons: "Cramped seating."

Pros: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Cons: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Pros: "Friendly in-flight personell"
Cons: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Cons: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Pros: "Crew"
Cons: "N/a"

Pros: "Nice crew; clean plane; decent dinner"
Cons: "No entertainment system; insufficient knee space"

Pros: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Pros: "Friendly staff"
Cons: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Pros: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Cons: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Pros: "Very friendly service!"

Pros: "Flight was on time and quick and comfortable"

Pros: "Crew was very helpful.food"
Cons: "Food was not upto the mark."

Pros: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Cons: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Cons: "OLD OLD plane with hard seats and tiny screens"

Pros: "Eveything is well arranged"
Cons: "Nothing"

Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Cons: "Nothing."

Pros: "I really like the spaciousness, the plug ins and general service"
Cons: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."

Pros: "great choice of entertainment content, friendly crew"

Pros: "They were awesome."

Pros: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Cons: "No complaints at all."

Pros: "Crew was friendly, and the food was better than the usual KLM fare."
Cons: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."

Pros: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Cons: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Pros: "Wonderful"

Pros: "Good flight, we got a nice snack despite it being a short flight, the staff was great."

Pros: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Cons: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."

Pros: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Cons: "Nothing​"

Cons: "I am tall, and I did not have a favorable seat. Many think all tall people like the aisle seat"

Pros: "Crew was really awesome"
Cons: "More information regarding seating preferences"

Cons: "16 hour flight - but no WiFi. No power outlets to recharge laptop. Dreadful selection of movies / TV on the inflight entertainment system - and entertainment system’s audio function didn’t work properly so no audio for about half the duration of any movie."

Pros: "Try as I might. I can’t Oh, checkin queue was ok Mid-flight snack was okay"
Cons: "Checkin online was dysfunctional, got the wrong boarding card Boarding was haphazard Flight was late Crew was sloppy and at the same time officious! Why bother with the arrival video when you acknowledge it is outdated A generally shabby outfit I wouldn’t recommend at all"

Pros: "crew is very kind"
Cons: "tv screens were really poor quality"

Pros: "The flight wasn’t fully booked so we were able to spread out in the plane. The crew was nice and helpful."
Cons: "My tv didn’t work on a 16 hour flight. When I temporarily switched seats, the movie choices were not good. I was in a seat that didn’t recline and the seats are very tight."

Cons: "no email to help me check in ahead of time, the in-flight entertainment was broken, and the arm rests don't lift up far enough to get fully out of the way. The second two made for an uncomfortable 15 1/2 hour flight."

Pros: "The crew were awesome"
Cons: "First we were two hours delayed while on the plane because they were “fixing a part”. Then as we were accelerating down the runway, the pilot started braking - later turned out he got some “ door open” error message. Needless today, this caused a further 2-hr delay as they were checking the door, the brakes, etc"

Cons: "No entertainment"

Pros: "Quiet and smooth ride"

Pros: "I fell bad that I forgot the name of the guy. He was absolutely amazing, funny and gave fantastic service"
Cons: "There was something wrong with the cooler and we were pretty much boiling the whole time while waiting for take off, which also took forever"

Pros: "No significant delays and flight attendants were nice enough."
Cons: "The system didn’t work and eventually had to move seats and away from my wife. Food is passable."

Pros: "The only thing that was good was that it was a direct flight."
Cons: "Our half of the plane was being pumped with heat while the other half of the plane was a cool, comfortable temperature. Various people complained throughout our 16 HOUR flight and they did nothing. The crew didn't seem to care that we were basically having heat strokes and unable to sleep because of the heat. They informed us that they were unable to change the temperature in our part of the plane. Yet, when we finally started our descent into JFK, the air conditioning came on. Funny how that worked all of a sudden. I will never fly them again."

Cons: "All good"

Pros: "On time"
Cons: "Too crowded."

Pros: "Friendliness and response to requests by the crew was superb. The food was adequate."
Cons: "The entertainment system is really poor, outdated, bad quality audio, video, everything."

Cons: "The entertainment system did not work, the seats were bad, and the plane was way too old"

Pros: "Plane was clean and seats were comfortable. Staff was overall friendly."
Cons: "One of the interactive tv displays was not working, the crew attempted to reset the system for that one seat but was unable to fix it. Normally this would not have been a big deal but for a 15 hour flight with no onboard entertainment was disheartening. (There also aren't any plugs to charge personal devices to have watched instead)"

Pros: "The flight was very comfortable which is important for a 15 hour flight! There was excellent entertainment options and the attendants were pleasant."
Cons: "I was not a fan of the food options. Dinners were good but the snack sandwiches and pancakes served were disgusting. I also needed to purchase an adapter in order to use my personal headphones."

Pros: "- Decent legroom - Responsive and friendly attendants - Lights dimmed for duration of overnight flight - Clean aircraft"
Cons: "- Screaming baby in middle of the night - Not enough water/ drinks service - Full flight - Long boarding process due to additional security for USA travel - Not allowed to bring bottled water on flight - High change fees ($600) - Entertainment system rebooted twice - Sound/earphones not great"

Pros: "Hospitality wz good Cleanliness inside"
Cons: "All was ok"

Pros: "Bathrooms were relatively clean throughout the flight"
Cons: "Outdated aircraft. The TV screens were poorly functioning/blurry and very limited in selection. No USB charger available. While 3 meal options were available, options ran out quickly. I flew two other international flights earlier this year (Qatar and United) and there was a clear difference in quality that was lacking in South Africa Airlines."

Cons: "Good, chairs"

Pros: "Sincerely gracious and helpful crew as opposed to the usual on other airlines of doing what they should but with a distant and not friendly attitude"

Pros: "The professionalism of the crew. The food is good. The flight-tracker is very good. The plane is clean. Overall, a very good flight."
Cons: "The cabin is too cramped for a 15-hour flight. The boarding process is chaotic; there was no orderly boarding system. The entertainment is not as good as one finds on other airlines. Navigating the system is cluniky."

Pros: "It was so hot in the plane, the entertainment screens didn't work, the food was inedible, and the plane was so filthy- even after I wiped the seat with disinfectant wipes (I learned from the flight over), I caught a cold and the person sitting next to b=me had a cough before the end of the 15 hour flight."

Pros: "Flight was comfortable"
Cons: "Food was small portion no extra helping. We were hungry for much of the flight"

Pros: "What can one say about a 16-hour flight? It wasn't intolerable. SAA economy gives you a bit more legroom than some airlines on long-haul flights. Crew was competent, pleasant. Food was palatable."
Cons: "In-flight entertainment system had some kinks. In some seats it worked OK, in others not. If you get a working site, there's a wide variety of films & music to choose from."

Pros: "Not much really. We were searched with our shoes off, body molestation at the boarding gate."
Cons: "Flight crew at my section was rude and impatient, food was horrible, entertainment was not working, and prior to that we were searched at the boarding gate and had our water we bought at duty free seized whilst alcohol bought at duty free were allowed on board. I guess water is now more dangerous than alcohol."

Pros: "The prices to fly SAA are always fairly reasonable/competitive."
Cons: "After delaying our flight for 1 hour, then 3 hours - at midnight, we were told our flight was cancelled and we would be put up at hotels for the night. After going through customs and baggage claim, we were brought outside to the transportation terminal where all of us stood, waiting for a hotel shuttle. There was no direction or oversight from SAA. At one point, a large shuttle showed up and we all boarded. We were driven to a very un-safe neighborhood in Joberg to a hotel. The hotel manager then boarded the shuttle to tell us he had no rooms for us. We were then driven back to the airport (by now, it was 2am) and left to wait for another 45 minutes outside the terminal while SAA figured out hotels. We were unable to go back into the airport because there was no one at SAA to check us back in to the flight. After 3 hours of waiting outside the airport terminal, a shuttle took us to a hotel where we were able to get less than 4 hours of rest before getting picked up to go back to the airport. SAA gave us all 25% off our next ticket - which necessitates us having to spend MORE money with this airline to benefit from this huge error. They did not pass out water or provide any kind of provision for the complete nightmare cancellation. I understand cancellations happen but this was completely mismanaged; SAA should have kept us at the gate until they were able to confirm hotel rooms instead of making us wait outside. Virgin Atlantic cancelled a flight at the same time and they had multiple staff at the terminal and all of their passengers were immediately taken to hotel rooms."

Pros: "I liked that the attendants were very helpful. The flight was smooth. We had a bumpy take off. The landing was smooth. We got in Joburg a little late but we made it"
Cons: "The immigration staff in SA wasn't nice at all. They were very harsh and apathetic. Then we got delayed so bad when some other guy locked himself out with his car in the tarmac. We ended up being delayed all the way and we missed our flight from DC to Chicago. On our way to Harare our suitcases were missing. We had to incur more expenses in the city coming back to the airport , we got charged $148 on top of that by the Harare immigration guys and we had to spend a lot in the restaurant because of that"

Cons: "My entertainment system didn't work and they reset it so many times that it failed to even start up. After I complained there was no resolution or compensation."

Pros: "Crew professionalism and courtesy"

Pros: "Clean modern cabin and professional flight crew."
Cons: "Special order meal not delivered without explanation. Meal not on board when inquired about it."

Pros: "Airport staff and airplane service staff were very friendly and responsive. Standard legroom was decent. Flight left on time and arrived at destination early. I liked the plentiful bottled water and the sandwhiches that the crew left out as self-service snacks between meals during the long portion of the flight."
Cons: "Spraying of pesticides in aircraft cabin is distasteful. Seats and entertainment equipment getting a bit out of date and showing wear from use. Economy class sadly has no electrical outlets or USB ports for charging laptops. Man meals were not up to par with other airlines. More and higher-quality selection of films would be appreciated."

Pros: "The crew was professional and polite once on board."
Cons: "They changed the gate without making any announcement, then lost my luggage. Not exactly a crowd-pleaser."

Pros: "The sleeping accommodations were roomy."
Cons: "I liked everything."

Pros: "The attendants were kind and super accessible. I loved that we were always able to get extra water."
Cons: "The entertainment was pretty variable. I slept most of the flight so it didn't bother me, though I noticed various neighboring passengers get frustrated with the system."

Pros: "That the flight was nonstop direct and the leg room in economy was very good."
Cons: "The entertainment system was terrible with both poor screen quality and single sided audio. You could barely understand the dialogue and needed to hold the head phones to your ears. Food was bland with poor presentation. We also received a meal at the start and end of the 15 hour flight with nothing offered in between. Seat cushions need to be replaced."

Cons: "The crew wasnt very friendly. There wasn't any vegetarian food available. There wasn't any way to charge my phone on a 15 hour flight."

Pros: "The cabin crew were great, always ready to try and make my flight more comfortable."
Cons: "The plane was old, so the seats were very uncomfortable. The in-flight entertainment system was faulty and had to be reset more than twice. The movie choices, even the "new releases, were very limited and VERY outdated. The food was appalling, and by the time I eventually got to "choose" there was no longer a choice to make as they had run out of options. Very sad indeed"

Pros: "Dinner was delicious!"
Cons: "They "ran out of the food I wanted by the time they got to me. No big deal accept for the people behind me got the food that they supposedly ran out of!!! One of the flight attendants was constantly rude to me. Did not catch her name so I guess that cant be addressed."

Pros: "Please see comments above. They apply more to Joburg to JFK flight. Sorry, I filled the wrong area, but I mean well. Thank you. You may contact me on my email: shiv43@gmail.com"

Cons: "The check -in counters were completely overwhelmed and the staff were doing their best but the computer system was also barely working. Waited for 1.5 hours to check my luggage."

Pros: "I was stuck in a seat with non-functioning entertainment for the 14hr segment of my flight. The attendant attempted to help me by restarting the system three times, but when that did not work she simply noted the seat number for the engineers to fix and then offered nothing more than a shrug and a "sorry, that sucks". JNB to JFK is a *very* long flight to be stuck in economy with non-functioning entertainment. I was not offered opportunity to change seats or any other amelioration. I have submitted feedback to SAA directly and would appreciate Kayak's help as well."

Pros: "A truly professional service"
Cons: "The food could be improved"

Pros: "Crew is excellent. I felt dizzy while entering the flight how one of the crew helped me I can't forget. He at ice gave me water and helped me to my seat. I love you gentleman. Stay blessed"

Pros: "Its the shortest flight to the USA"
Cons: "The planes are getting very old and are looking tired. Everything from the food to the entertainment tells the story of an airline that is struggling to stay afloat. Customer service is nearly non-existent, the crew barely makes the grade and there is really nothing to be excited about when flying with them."

Pros: "Got a free upgrade to business so that was very nice. New interior, good wine, and a smiling crew made it a nice experience"

Cons: "The flight was delayed by an hour but the gate security did not allow passengers to leave the gate to go to the bathroom or shop in Duty Free. They also did not explain why. The entertainment system did not work well. It kept cutting off and had to be reset by the flight crew multiple times so it just wasn't worth using."

Pros: "The food!! The flight was in time and also the flight attendant were so available and caring"
Cons: "I have wifi in board for an hour for whatsapp messaging I would have beloved to have it all flight"

Pros: "Driving"
Cons: "First safety"

Cons: "The cabin crew had masks to protect themselves I think against the threat of Coronavirus. We passengers did not have them. It looked awkward. How about if instead of handing out headsets they gave passengers masks?! Overall I enjoy ET."

Pros: "NA"
Cons: "NA"

Cons: "Plane was very very old"

Pros: "Crew was nice. Plane was older model. No individual movies. Seats were old and worn, but flight was nice."
Cons: "Not sure anyone can change this, but people (Egyptians) got out of their seats before the plane had even slowed down on the runway. People were jostled about. One guy bumped me several times. They then rushed forward cramming up the aisles. Just ridiculous."

Pros: "The crew was Excellent"
Cons: "There is to many delays in the night flights, this should be improved."

Cons: "Customer service need more improvement they should know how to handle things . Just be courteous is. More than enough"

Pros: "Great crew!"

Cons: "There is no phone charging or entertainment. Also couldn't bring on carry-on sized bags with wheels and were forced to check them."

Pros: "I love the entertainment and frequent availability of food and drinks"
Cons: "The seats are too squished together. I was stuck next to a fat woman who kept shutting off my movies by hitting the controls of my arm chair"

Pros: "The crew were ok but took ages to help you"
Cons: "faster service in the plane"

Cons: "Flight was delayed by nearly 4 hours due to a cargo loading issue in Mombasa. Communication from Ethiopian Airlines staff regarding the issue & delay was very poor. Passengers were becoming very anxious and tense regarding the flight, if it would depart, and the safety of the plane. Improved communication from the Ethiopian Airline staff would have gone a long way to calming the situation and reassuring passengers."

Pros: "Champagne; boarding via SATS business class was smooth but I doubt Ethiopian has much responsibility or this."
Cons: "The rest: even mediocre fast food would have been better. The starter was some chewy rosebeef, the main where soggy chicken nuggets. The butter served was rancid! Gross. Also big difference between the older and newest 787! This was the older☹️. Ground crew unhelpful."

Pros: "Excellent service and on time performance."

Pros: "The short flight and pleased to get food."
Cons: "A very lengthy boarding process and the inevitable delay of an hour. Not good when it's already a late night flight. No entertainment console. Quite cramped"

Pros: "It was a very short flight"

Pros: "good onboard service"

Cons: "The delay was too much"

Pros: "It was a comfortable flight with good intertainment."
Cons: "The food could be better."

Pros: "The general attitude of the crew was good"
Cons: "There should be improvement in the food"

Pros: "Crew"
Cons: "Always delaying, catastrophic food."

Pros: "Seat layout-767 has only two seats across on the side sections, much better than three, which most planes have. Crew was courteous, captain explained reasons for delay. Plane was not crowded."
Cons: "Flight delayed two hours by weather. Ground operations seemed slow. All planes were delayed by weather, but ours took longer to get ready once weather cleared. Passengers were bussed to the plane for both boarding and disembarking while other planes used jet bridges."

Pros: "I liked they way how did they respect time ( punctual). They were so nice with passengers."
Cons: "Nothing."

Pros: "Crew members were friendly....."
Cons: "No entertainment"

Pros: "Crew"
Cons: "No way to charge a phone!"

Pros: "Nightmare , I am separated from my baggage since 28/Feb. until now and the airline is incapable of providing the real status of my baggage."

Pros: "Check-in staff at desk ,claiming not working for Ethiopian Airlines only providing service to Ethiopian Airlines therefore unable to in depth questions."

Pros: "The food served is awesome and sufficient. The flights are comfortable and the crew are friendly. My luggage came right on time and was properly handled"
Cons: "Well there was no entertainment in the flight. That is it"

Pros: "Entertainment"
Cons: "Food"

Pros: "Everything Kosher food was excellent"
Cons: "Nothing"

Pros: "The hospitality"

Pros: "Spacious seats"
Cons: "80's airplane. Old. Seats not that comfortable, a bit dirty."

Pros: "On time."
Cons: "Dirty bathrooms, mediocre entertainment."

Pros: "Other than the luggage issue, it was a great flight."
Cons: "I purchased this ticket as ONE ticket--Ethiopian Air to Dubai, and then flydubai to Amman. Ethiopian Air wouldn't check my luggage to my final destination, so in Dubai, for a 3 hour layover, I had to go through immigration, exchange money, and take a taxi for 30 minutes through rush-hour traffic to a different terminal. That is ridiculous. Don't sell it as one ticket if the two airlines won't cooperate together."

Pros: "Extra comfort and quiet in business class worth cost"

Pros: "Crew and service"
Cons: "On board entertainment was not up to date. Old movies. Little choice."

Pros: "crew was okay on board."
Cons: "delays, delays and no answers about the schedule from anyone. poor food, poor entertainment. the plane was small, crowded and a disguising smell all over."

Pros: "The flight was ok, left late but didn't impact our arrival time."
Cons: "Tray table was very dirty, restroom not cleaned or refilled, generally unkempt."

Cons: "Seats were dirty"

Pros: "They need to make the seating more comfortable especially with such looong flights!"

Pros: "1. Nice flight 2. flight attendants good customer service skills"
Cons: "Equipment issue-tv not working well , unable to charge my cell phone USB port not working. 2. Food on my return flight was terrible I am a vegetarian was mostly served warmed up frozen vegetable which were terrible 3. Return trip set next to noisy people, had coffee spilled on my dress, was upset and did not enjoy return trip .Grateful for flight attendants who moved me to another seat."

Cons: "- terrible food and no snacks provided - Crew was attentive and fairly kind - bathrooms were cleaned but could have improved on the amount of times it was cleaned - poor air circulation"

Pros: "Tried to cancel charged anyway bad service"

Pros: "Flight attendants excellent. Flights both on time."
Cons: "Film selection could have been better"

Cons: "The person at the check in counter initially gave me a different seat than the one I chose online but changed it after I asked for the same seat I had selected online, hone of the worst seats on theplanee also changed my seat for the addis ababa to manila leg without my knowlege and gave me one of the worst seats on the plane. Ruined the trip for me"

Pros: "It was a good flight, made only a little disappointing by all the children running through the plane, opening the washroom doors and leaving them open. A little strange, really."

Cons: "It wasn't clear at all where the seats were in the plane when I did the check in. Result: I picked up seats that couldn't recline because of the toilet behind... I thought I chose exit row seats. The crew kept speaking, for extended amount of time, in 4 languages at departure and landing, constantly interrupting entertainment. To keep interrupting me while watching something to tell me about how much they appreciate our business doesn't convince me to keep on flying with such a company"

Pros: "They stole money from me on a over sized bag. They didn't give me the proper receipt. I had to pay for it AGAIN when I was transferring from South Africa to dubai"

Cons: "I was served the same food repeatedly over the more than 20 hours flight from Douala to washington Please introduce varieties. I flew Ethopian in August 205, in February 2016 and in April 2016 and the films were not updated Also introduce more business audio books for listening."

Read more about Emirates
COVID-19 information

Safety measures for airlines flying from Harare to New York

Airlines flying from Harare to New York have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters

Mandatory masks

Masks required on board, masks provided

Social distancing seating

Middle seats unavailable to book

Pre-flight testing

Testing for antibodies, testing for symptoms

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