$1,013 Find Cheap Flights from Harare to Newark Liberty Airport

It was a good experience - too many times checking at the airport - every time had to remove shoes , belt , laptop etc. that was a bit of exaggerated. The seat had a sharp metal plate -- which torn into my jeans.

To the Ethiopian Airlines Customer Relations Team, I am writing to formally express my disappointment regarding my recent travel experience with Ethiopian Airlines on flight 629/352. Unfortunately, the level of service provided fell significantly short of the standards I expected from your airline. I would like to highlight the following serious issues encountered during the journey: • Cabin Condition and Hygiene: The aircraft cabin was notably poorly maintained. The seating area was dirty, and there was a persistent, unpleasant odor throughout the flight, which made the environment very uncomfortable for passengers. • Inadequate Service: The overall level of service provided by the staff was unsatisfactory and did not reflect a professional passenger experience. • Baggage Loss: Upon arrival, I was informed that my luggage was lost. This is particularly distressing as it has caused significant personal inconvenience and disruption to my schedule. As a frequent traveler, I value reliability and a clean cabin environment. I request that you investigate these matters immediately, provide an update on the status of my missing baggage, and outline how you intend to compensate for these failures in service. I look forward to your prompt response and a resolution to my lost luggage claim. Sincerely, Puguh

I will fly this going forward especially for ORD to EBB and the reverse.

A bit chaotic boarding flight but over all good experience.

We had a good flight experience with this airline despite reading many negative comments

Planes are good. However the entertainement system is slow. The headphones are of low quality and I could hardly hear a movie The movies lack subtitiles

The crew were amazing. They should improve the inflight entertainment

Delay not posted, only departure time listed- not boarding time. We left an hour late and arrived 45 min late. Restrooms had backed up sinks and toilets not flushed ) passenger error). Lots of screen for entertainment didn’t work. But we arrived with our luggage

I had a memorable experience. I dont have any comments at this time regarding waht could be better.

The food was terrible and the seating was uncomfortable, but the airline did a great thing letting us board in Abbis Ababa on our connecting flight after our original flight was very delayed.