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Harlingen (HRL)
Eugene
Tue 4/13
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Top airlines flying Harlingen Valley Intl to Eugene

Scores according to KAYAK customer reviews

7.2
American Airlines
Overall score based on 45,364 reviews
7.5
Boarding
7.1
Comfort
7.8
Crew
6.9
Entertainment
6.7
Food
Airline reviews

Cons: "Staff gave us a hard time with our 15 month old sons luggage. Almost missed our flight as a result"

Pros: "The flight was short."
Cons: "I got fussed at going to the bathroom because the threat of turbulence was coming. We left later than the departure time."

Pros: "Crew was pleasant and nice as always!"
Cons: "More room in the seat but I know that’s unrealistic."

Pros: "Seats were comfortable. Did not cramp anywhere entire flight. Great air vent control."
Cons: "Boarding was weird. Many Passengers in the last rows put their bags up by row 20 so that made boarding and disembarking slower and harder as we had to go forward extra rows to use the back empty bins and then fight against traffic to get back to our seats. Passing bags up when leaving or waiting to"

Cons: "Honestly? Not much could have been worse. Long delays, rude employees, lost bag with no help at all a day later. Say on tarmac for 2 hours with no AC. A piece of the plane fell off onto me the flight attendant did zero I’ve also had some shining star experiences but this flight wasn’t one of them."

Pros: "The flight itself was good however, the cancellation/rebooking process by the airline carrier was less than satisfactory."
Cons: "The airline carrier was not very accessible. I was on hold for a long period of time (during late night hours) for questions."

Pros: "this flight was canceled!"

Pros: "Nothing"
Cons: "Customer service. Not losing my bag"

Cons: "The flight attendant was awful. She didn’t even serve me drink and snack."

Pros: "Nice, efficient crew. Wheel chair & motor cart waiting for me as requested. Good flight."
Cons: "Cabin oppressively hot during boarding, stayed a bit too warm. Never found the power outlets that the plane profile in magazine claimed were on the aircraft."

Pros: "Had pre assigned seats and American changed without saying anything."

Pros: "very attentive steward, nice snack choices"
Cons: "they allowed too many late people to board after departure on a 100% full flight; not due to lines, but because they were late to the gate"

Pros: "First class seating comfort and service. Even my flight in the main cabin was relatively comfortable, but I'm a smaller stature person so... On time promise kept every flight."
Cons: "Extreme noise from the plane at certain times (mostly takeoff which can't be helped, I guess) Sitting in the first row of first class you get the light from the flight attendant kitchen area right in your face (Seat 1A-3A specifically)"

Pros: "Crew was excellent, very polite, very helpful."
Cons: "Entertainment system would not play any movies or music. Eventually they got it working for most passengers, but around 20% including myself still had no service."

Pros: "Relatively comfortable plane, great movies (I watched four!), good timing between meals/snacks."
Cons: "These planes are always SO cramped. We paid to be in the section with 9 seats across instead of 10 which was worth it but wish that they would just give everyone slightly more space - seems humane for such long flights! The group boarding on these huge planes always seems chaotic. Also it seems like it would honestly make more sense to start at the back and move forward. Would have less waiting for people in front of you to get settled. Wish the last snack had a piece of fruit or something with a bit more healthy aspect."

Pros: "Although boarding took a very long time because the flight was full, the flight was smooth. The touchdown was awesome."
Cons: "I can't comment on food. I didn't get any."

Cons: "I missed both meals because I was asleep. I usually get woken up by the flight staff, but this time I just missed them. The first time, I woke up on my own to see everyone finishing their food, so I asked for a meal and I got one; the second time, I woke up to see the trash being collected, but never got a chance to ask for my meal because no member of the flight staff passed me again. I landed in LA at midnight and was starving."

Pros: "NA"
Cons: "NA"

Cons: "Yes Old planes again. No charging ports no entertainment. The crew was nice but the whole experience of this trip was awful."

Cons: "did not get my requested wheel chair service."

Cons: "Nothing"

Pros: "Smooth takeoff and landing. The seats were comfortable for a 3 hour flight."
Cons: "Nothing to complain about. I was satisfied with this flight."

Pros: "Polite. Clean. Nice business class."
Cons: "Would like more Western food."

Pros: "Everything was very adequate, nothing special about this flight."
Cons: "Takeoff was delayed about 35 minutes just due to traffic on the runway. Out of all the flights on our international trip, the only issues we experienced were with American airports. You would think an issue like this would be readily solved by foreplanning, but instead we sat on the tarmac just waiting for our turn to take off. Some form of entertainment on the plane would've been nice. Or at least a place to charge electronics. Our bags arrived at our destination before we did, and although I immediately received a text alerting me to this fact, I was dismayed to find out they were in an entirely different terminal of the DFW airport. After 24 hours of travel and very little sleep, instead of just walking off the plane and retrieving our bags, our group of 20 weary souls had to first determine where our luggage was, catch a bus to a different terminal ( because of the size of our group we couldn't all fit on the first bus, so had to wait for the second bus), and then track down our bags. American Airlines did absolutely nothing to help make this experience any easier for us. Five of our party were in wheelchairs due to various levels of exhaustion or ailment, and all we were told is "I'm sorry but there's nothing we can do." This little adventure delayed us about an hour."

Cons: "flight delayed in Mazatlan 115 minutes, although told time would be made by pilot, not true.. No help in DFW, missed flight, had tickets in first and had to settle for coach 3 hrs. later."

Pros: "NOTHING"
Cons: "Everything. Flights canceled due to "weather" but every other airline was flying to these locations and the customer service experience was miserable at best."

Pros: "Dinner was decent"
Cons: "Breakfast seemed poor."

Pros: "Quick boarding, on time departure and early arrival. No waiting for a gate at LGA upon arrival - excellent."

Pros: "This was a sold out flight, however, the flight crew remained professional, friendly and efficient, and we departed and arrived on schedule. The seating was the same as every other airline - not roomy enough. On the bright side, I've had more than a few meals on international flights with six or more other airlines and this was the best meal service so far. Dinner was very tasty!"

Pros: "The crew was friendly and competent."
Cons: "Airlines have an industry wide problem. They INTENTIONALLY make every part of flying miserable so that passengers will pay anything to make it less painful. For example... if you want to make boarding quicker, build the cost of checked luggage into ticket prices so that you don't have people carrying everything on and clogging up the process. Or use the existing and publicly available research to improve boarding mechanisms... but that would mean you lose an opportunity to squeeze extra cash out of people for 'priority boarding'. This phenomenon is real, and currently be investigated by congress. Call your senator."

Cons: "AA changed my flight plans without advice me. THEY ARE BREAKING MY BAG. The flight was very late. They ask me to pay $300"

Pros: "Cerainly boarding is easy and the seats are quite comfort in business class."
Cons: "the service, considering this was the highest level of service on these flights was less than I would have expected"

Cons: "tvs weren't working correctly during the entire flight"

Pros: "I"
Cons: "r"

Pros: "This was British Airways operated by American Airlines. I'm usually not a fan of American Airlines but this was a pleasant surprise. Plane was on time and pleasant. Seating was not roomy but what we expected. We were served dinner with option for and simple breakfast. Entertainment system was up to date with personal screens and choice of movies and games."
Cons: "There were six of us flying and we choice this flight because it was the lowest cost we could get per seat. When we try to check in for seating, we ended up having to pay significant fees to get seats together. I feel like this wasn't upfront and we may have used other Airlines/ flying times if we realized this wasn't the cheapest way to go. (I'll have to read the fine print better next time)"

Pros: "You are pushed into 4 square inches. But the boarding and checkin process was much much better then the ny experience."
Cons: "Food and comfort"

Pros: "The options for entertainment were great."
Cons: "The space and seats were uncomfortable. I received errors when trying to access gogoinflight on my tablet, even when I had the most updated app. Therefore I was unable to use the app during my flight to Philadelphia. Also, when checking in from our original departure location, MCO, we were not provided our boarding pass or luggage tags for our final destination, Barcelona, only to our connecting flight, Philadelphia. The connecting flight was delayed in MCO for an 1 hour and a half, after we have boarded the plane. So we waited in the plane for the whole hour and half while a maintenance issue was being resolved. The delay almost cost us to be late for our final flight to Barcelona. Since we were not given our boarding passes for PHL to BCL it caused confusion when trying to board our plane in PHL to Barcelona, and also caused for our baggage to not arrive with the flight. After landing, we spent an additional 2 hours at the Airport going through customs, and waiting on line for the lost and found desk for baggage in Barcelona. The lost and found desk had three agents available to assist, however we can only talk to one which was designated specifically for American Airlines. This caused a very long wait time of 1 hour. We were advised the bags stayed in Phildelaphia since they did not have the additional luggage tags, and will not arrive till the next day. Overall the experience within the Airport kiosks, service desks, and baggage check in' s was not a pleasant experience. I believe many of these issues could have been avoided if the American Airlines agents were more knowledgeable and attentive."

Cons: "Think it is ridiculous that I had to pay so much to select a seat ahead of time, and it was just a regular seat. I can understand for extra legroom or exit row, but for a regular seat, that is ridiculous. Then there was a fee to change priority boarding, so I could ensure I was able to have my carry-on with me, instead of risk having it go underneath. Unable to use the entertainment, as I was unaware had to use my own device, which I had not set up in advance."

Pros: "The entire fly, connections, food and both crews excelente. Flight on time."

Pros: "Staff was fantastic."

Pros: "They provided tablets."
Cons: "They changef aircraft for an old one. Bc Seat really uncomfortable. Not dorect aisle access. No avod. No wifi. We were waiting 20min at the aircraft door waiting to enter."

Pros: "Headrest entertainment systems"
Cons: "Lack of comfort in the seat, pay for every little thing, departed late, 90% of all passengers seems to be lumped in "Group 6" making boarding extremely annoying. I suppose any other group costs extra."

Pros: "This time the aircraft was relatively clean and new. I sort of trust the pilots."
Cons: "The space in Economy is not humane! And I am a slim 15 pd woman! Food is the cheapest. No headphones offered. Pathetic pillow. Service is minimal. All AA does is get you from A to B. Really doesn't care about the experience AT ALL."

Pros: "Tailwinds in our favor cut our flight down by an hour! Check in and boarding was super easy!"

Pros: "On time"

Pros: "Small seats, no consideration for disabled travelers. Pretzels suck. One 30 min tv show on 2.5 hour flight. No bathroom for handicap. Cheap airfare is the only reason I fly American. One attendant asked me, with attitude, if I was going to get off the plane...before realizing I can't physically walk. Her face turned white as a ghost when she realized what she had said and how she had said it."
Cons: "See above"

Pros: "Entrtainment and food."
Cons: "Crew service and attention very poor. Terrible experience with flight reconnection for me and my group of 5 people. Had to wait 5 hours for the crew to confirm ticketing, w.e were lied to and watched how others got preference before us. Crew gave us inconsistent explanations and had no knowledge of how to solve the problem."

Pros: "Everything was fine for the short flight. Plane left in time schedule. The crew was friendly."
Cons: "Storage on backrest are smaller than other flights. My iPad didn't fit. Appropriate size from phone up to a kindle size tablet."

Pros: "The entire process from check in to boarding to the actual flight was wonderful"

Pros: "I had 2 seats to myself. Crew seemed extra helpful and cheerful."

Pros: "Very comfortable B777-300 got me to catch some much-needed sleep on my flight, even with a lot of people on-board!"

Cons: "slight delay but still made connecting flight"

Cons: "It was United. Enough said. They stink, especially after having flown on Lufthansa overseas. The United flight had zero leg room."

Pros: "Stewart eas helpful"
Cons: "Nonentertainment. Sears are narrow"

Pros: "Smooth flight"
Cons: "Had to wait on the ground at Eugene airport for a long time with no apparent reason"

Cons: "Again, a late flight. Plane not at airport yet. Haven't boarded yet!"

Cons: "Plane seats were so narrow that my knees were pressed into the back of seat infront of me."

Cons: "My suitcase was broken. I will never fly United Airlines again."

Pros: "Plane was very comfortable"
Cons: "Long line wait in corridor"

Pros: "I like that this flight got me from where I was to where I wanted to be and back."
Cons: "The way back took way longer then scheduled as my flight was delayed, again. I didn't get home till 3 am and had to work the next morning. Not happy about the delay. Also, I booked 8 months in advance and friends I met with on the trip got their airfare for half the price and booked only a few weeks before. They said I paid way to much, but since I do t fly much I guess I'm the sucker, cause I had no idea."

Pros: "Nice people"
Cons: "The seats are close and there is no real food"

Pros: "The stewardesses were fabulous! Very kind and accommodating. Both candy and the other woman helped me out in getting my musical instrument onboard without it being a hassle."
Cons: "Seats could've reclined a little more."

Pros: "On time! Love being in boarding group 1 or 2!"
Cons: "It's a short flight so there is not much to enjoy other than the safe flight... which is a lot!"

Cons: "Sat on the runway for over an hour with no explanation or timeline"

Pros: "Quick check-in proceds"
Cons: "Honestly, everything was fine."

Pros: "Nothing"
Cons: "Air Canada flight from Ontario to SFO was operated by United. Our flight was delayed by 2 hours and we ended up missing our connection. The customer service on the phone from both Air Canada and United would not take responsibility and continued to advise to call the other company to reschedule the flight. Not only did we miss our connection but our checked bag was rerouted onto another flight with no formal notification."

Cons: "When I landed in San Francisco, my ticket did not have a gate number on it. My layover was only 55 minutes long so I knew I needed to get straight to my gate. I looked at the screen of departures. The screen said Eugene was at gate 72. I rushed to gate 72 to find that on display screen for gate 72, it said boarding for passengers to Orange County. I then walked to information. The gentleman at information wrote down that my gate was gate 67. I hurried to gate 67 (with only 15 minutes until boarding for my flight began). At gate 67 I asked a United Airlines worker if I was at the correct gate. He said no, my gate was 72. I explained to him I was just there. He was very rude and said if I did not want to believe him, that's fine. I said no, I believe you, I just want to be certain I am going to the correct place as I should be boarding very soon. I started running back to gate 72. On my way I stopped at the United Airlines customer service desk and encountered yet another rude United Airlines associate named Irada. She told me I needed to wait my turn in line and could not help me, even though I needed to be boarding soon. I ran back to gate 72 and the board said Eugene. I asked a pilot who was sitting down on break about the reasoning behind the boards and he helped me. A pilot whose job is not at all in customer service was the one who helped while those with the job in customer service were rude. I was very exhausted and upset with the confusion and noone willing to help. I do not believe I will be flying with United anymore if associates who are supposed to be helpful are not."

Pros: "The ticket staff. The only thing about the Harlingen airport is that it needs more than a couple of exray machines ....the Valley is woefully behind in staff training and technology. It took forever to get through the short lines...it was too long of a wait."
Cons: "The way that a couple of young AA men who were biligirent, combative and vulgar upset about their seat assignments. I told one of the young men to stop using vulgarity and no way to treat the lady that was doing her job, she continued treating them with courtesy and they kept mumbling under their breath God knows what. So young and already so bitter. They were towering over her and took a confrontational stance...she finally called security. I would not allowed them on the plane. I commend the young lady there in Harlingen."

Cons: "My flight to San Francisco was 3 hrs delayed and I missed the wedding ceremony that I flew down to attend. The return flight was also 2 hrs delayed."

Pros: "Nice employees."
Cons: "Mechanical delay in fargo caused me to miss my connecting flight to Eugene by 5 minutes. Got to Denver airport asked the gate guy to call my connecting flight gate to see if they could hold the door for me, he said you got 10 mins go. I ran 30 gates and the door just closed and missed my flight. I am 25 weeks preg so my running time is slower then normal. Then they rebooked me on a flight that had an additional connect and arrived 4 hours later then expected. By the time I got to my new flight gate- it was delayed so would miss my next connecting flight. Long story short it's 3 hours past when I was suppose to leave and settled for s flight to PDX tonight getting in at midnight. My friend From eugue is picking me up in Portland tomorrow. It has been an unsuccessful flight. Almost cancelled and went home......"

Pros: "We went through four scales showing weight complience only to be over the limit each time we got to the final check. And we were accompanied by an United person each time. The only logical reason is that the final scale shows more. They had no idea of how to treat a passager courteously You could see that they are trained to always be right and cougt with their offul reputation they were asked to be better, but they didn't know what better means. The food could not be fed to a dog. The absolute cheapest ever. Two tiniest pieces of chicken, one piece of bread and a sort of pasta sald with raisin uneatable. The service in Paris was better because United couldn't destroy it like in Ny"

Pros: "They knew of the issue and kept us on the plane for 2 hours before letting us deboard. The plane was 90 degrees and miserable."

Pros: "The crew was friendly and accommodating."

Cons: "no plugins on the plane."

Pros: "Nothing"
Cons: "I didn't like that I couldn't take an earlier flight home to Ontario without having to pay a fee. The airline delayed my flight a day later just to get to Oregon and the least they could do was give me an early flight home."

Cons: "You would think that after all the problems United has had recently that they would make an effort to be a little more customer service oriented. Every flight attendant was rude and dismissive. The "personal entertainment" on your own device barely worked. Never flying this airline again."

Pros: "Flight crew was friendly"
Cons: "Flight delayed for over 2 hours. Missed connecting flight."

Pros: "The flight attendant in coach was very nice."
Cons: "Seat assignment was last seat on the plane, next to the bathroom... and the luggage return was slow."

Pros: "Just an easy flight that day. Got Eco Premium seat and made big difference."

Pros: "Boarding was easy and fast."
Cons: "Flight attendant was Asian and couldn't understand his English. Other passengers said same thing!"

Pros: "Group 2 boarding, upgraded to first class!!! Drinks, food , comfort, flight attendant"
Cons: "Nothing"

Pros: "Good crew. Nice ground staff in SFO."

Pros: "Everyone seemed to be caring and helpful."
Cons: "No entertainment whatsoever. They can at least put wifi."

Pros: "Flight got in early small plane with small seats not for Fat people but fine for the rest of us"

Cons: "Missed my connecting fight due to my aircraft having malfunctions, as well as my flight home being delayed three times. Worst flying experience to date."

Pros: "It was a smooth flight."
Cons: "The airport was really inefficient. The flight itself was good, very smooth landing. No food offered as it was so early in the morning and such a short flight."

Pros: "empty flight--was traveling with infant and had a row to myself."
Cons: "milk products in the snack, gross. in flight entertainment was annoying and just a preview, prompting constantly for me to pay more. would have been happier without a bright screen blaring bad tv show clips in my face."

Pros: "Nice airplane"

Pros: "Great flight! Also had a very caring and sweet flight attendant"

Cons: "Seats, lines, late"

Pros: "Early boarding, window seat"
Cons: "3 to a row, person in front reclining, man next to me had point of elbow on controls for video screen and pushed my volume to the very highest point! Too crowded and close."

Pros: "Nothing"
Cons: "I'm still at the airport !!!"

Pros: "Both flights were on time."
Cons: "I had to pay a separate fee for one suitcase! They do not provide any food for the long flights."

Pros: "On time!"
Cons: "Many open seats but I was crowded into the back with several small children directly behind me and to the side who were wiggling, screaming, crying with parents correcting, chastising and singing to them. Thank goodness the trip was just over an hour and not any longer'"

Pros: "Great crew, smooth flight, beautiful safe take offs and landings"
Cons: "Worst seat cushion I have ever had. EvER. Behind and back are so sore .......even with the short flight. You can do better here...."

Pros: "The staff that worked for United was very friendly, professional, and they provided great alternatives due to the fact that the flight was delayed for almost 2 hours. They offered paid lodging and food vouchers if I would've missed my flight."
Cons: "The flight was delayed for almost 2 hours because there was a maintenance problem. It left me with a five minute layover to get from one gate to the different gate One building away for my connecting flight. The plane also felt very old and definitely needs to be updated or replaced. The plastic panels where the lights and air vents are were slightly damaged to the point where they would dip low from the ceiling. No entertainment was offered."

Pros: "Apparently United's pilots have better one on one customer service skills than the stewardesses"
Cons: "The horrible customer service and no updated aircrafts"

Cons: "The flight was delayed 3 times!"

Cons: "standing on the tarmac for a few minutes, waiting to board, was uncomfortably cold / I wasn't dressed for that."

Read more about American Airlines
COVID-19 information

Safety measures for airlines flying from Harlingen to Eugene

Airlines flying from Harlingen to Eugene have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Harlingen to Eugene

Mandatory masks

Masks required on board, masks provided on flights from Harlingen to Eugene

Social distancing seating

Middle seats unavailable to book on flights from Harlingen to Eugene

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Harlingen to Eugene

Book cheap flights from Harlingen to Eugene

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