Cons: "Seats were a little dirty especially for the COVID-19 going around."
Pros: "Boarding process need to be improved. Seat assignment is horrible"
Pros: "Nice helpful crew, plane was clean, arrived ahead of schedule"
Cons: "Nothing much"
Pros: "Horrible delay with unruly customers on the plane. But the flight attendants did great handling them"
Pros: "Boarding and crew were professional and courteous."
Cons: "Media interface system and Gogo inflight app are not synced and I could not listen to the movie I was watching. No subtitles offered for in flight movies. Someone farted before we deplaned and it was quite unpleasant. Also I wish the automatic seat assignments took my height into account."
Cons: "It could have left on time or they could have told us they weren’t leaving and let us get some sleep."
Pros: "I was trying with a broken arm - the Crew both on the plane and off the plane was wonderful"
Cons: "Would like more food available-not for purchase but with what comes with your flight"
Pros: "I loved flying delta comfort. I’m going to do it more often."
Pros: "Everyone is working the gate and on the plane were amazing!"
Pros: "Everything went as smoothly as possible. Not a hiccup. Great price, great flight, great experience!"
It was fine. I didn't love the food but it was at least a real attempt at serving a meal, unlike my earlier flight from Nashville to Dallas.
Those corn kernel snacks were too hard for my dentures
Compared to other US airlines, American is the worst. The planes are tight. Seats are uncomfortable and there was no option to buy food on a 6 hour flight. Also the free wifi didn’t work.
Cons: "It was a six hour flight. It would have been great if they Offered a second drink."
Pros: "Great flight, great crew, comfortable seats, good entertainment. I LOVE the AA 787s"
Pros: "Everything went smoothly."
Cons: "The flight was packed and wearing masks Was not enforced."
Cons: "There are too many announcements on the screen before you can start watching entertainment. It takes about 15 minutes."
Pros: "Seats were comfortable didn’t have to pay extra for my personal day crew was polite"
Pros: "I did not take the flight, I stopped in Miami instead."
Cons: "Don’t know because I did not take this flight."
Pros: "I was arriving only 45 minutes prior to departure time. Not able to check in my luggage. AA ticketing agent allowed me to bring my garment bag through security and to be checked in at the gate. Thank you very much!"
Cons: "Nothing really. Very satisfied customer here."
Pros: "Got there safely."
Cons: "The seats are miserable small and uncomfortable. More options for snacks for the cost of the ticket!!!"
Cons: "The flight was delayed for approximately 3 hours for mechanical problems."
Pros: "Very organized"
Cons: "No issues, I found value for the amount I paid for my flight"
Pros: "I eventually got to San Francisco. I missed my flight to Lihue and had to stay in the airport all night."
Cons: "I eventually got to San Francisco. I missed my flight to Lihue and had to stay in the airport all night."
Pros: "Boarding process."
Cons: "Food is not great. Seats are not every comfortable for a 10 hour flight. Need better cushions."
Cons: "Service for people not able to sleep on the long haul"
Pros: "I liked the ticket price."
Cons: "The seat was very narrow with absolutely minimal leg space, and a carry-on bag was not included in the fare."
Pros: "The crew was nice and very respectful to all the passengers."
Cons: "Comfier chairs"
Cons: "Entertainment system did not work. Wifi did not work so could not use personal devices. Light did not work so couldn't read a book. Looking at the back of the seat in front of me for 5 hours was pretty tedious."
Cons: "Wifi wasn't working 100% so it was spotty but otherwise 2hr flight went along."
Pros: "FLIGHT WAS QUICKER"
Cons: "FLIGHT GATE CHANGED FROM TICKET, COUNTER BOARDING WAS "UN-ACCOMODATING"."
Cons: "Delayed for 3 hours and struggle to find bus to my final destination"
Pros: "Everything was great except the long delays. We were suppose to leave at 206 but the flight kept getting delayed. I understand delays but it would have been nice if someone would have told us why. There was no one at the desk for a long time. But once we were on the plane and in the air everything was great."
Pros: "On time, no issues and because it was my birthday they upgraded me for free to the exit row. I am 6'6"...that is a big deal."
Cons: "Flight was delayed by 2 hours and wait on runway was 1 hour after landing. The issue was not having sufficient Jetway"
Pros: "Like everybody else I didn't like the carry-on/ luggage payment. But you can still take one personal item(laptop bag/purse) for free. Also with cheap air-fare, I really don't have to complain about anything! All the details regarding boarding pass, online check-in, baggage, seats, etc is mentioned on their website, so if you don't choose to pay attention before boarding the plane then its not airline's fault. My flight was delayed 3 times. But I was informed well in time through automatic updates I signed up for. Frontier's Google App is very helpful to track the flight status, etc. Staff was very kind and courteous. Airplane was clean. Thank you for serving chilled water. I appreciate it."
Cons: "Apart from the flight delay, I didn't had any trouble in flying with Frontier."
Pros: "I flew for 3 hours and landed safely"
Cons: "Everything else, paying $40 each way for carry on, paying additional amount for selecting a seat, no one even offered a cup of water for three hours, can of soda 2.99. Complete rip off. Worst travel thus far for me."
Cons: "I was sitting near the front, (row 5) and wanted a cup of coffee. The stewardess served the seats in front of me total of 3 cups of coffee. When she got to me, she said there was not any more coffee available!!! So... why do you make less than one pot of coffee on each of your flights? This was really weird!"
Pros: "Paid half as much booking w Frontier. First experience w them. Less comfortable (hard seats, leg room) but worth the trade off for 2.5 hr flight. I made a somewhat last minute decision to fly out on a one- night trip. Paid $45 each way to carry on my laptop. Rough landing coming home."
Cons: "Thin, hard seats; less leg room; $45 carry on charge each way for laptop; rough landing; one of attendants was rude."
Pros: "Yes, on Frontier you have to pay for any extras - more cushy seats, baggage beyond carryons you can fit under the seat, beverages, food, etc. However, the price of the flight is worth it, even if you add on baggage charges. And a direct flight is priceless."
Cons: "We were a little late boarding, but still made it to Houston on time, so not a big deal, and often unavoidable."
Cons: "Hire people who aren’t condescending and stop nickel and diming people."
Pros: "Our seating pass was upgraded at the terminal at no extra cost."
Cons: "Window seats would have been better."
Cons: "We sat on the plane for a (scheduled) hour before take-off. What gives?!"
Pros: "Literally nothing."
Cons: "I was told my flight was delayed at 3:40am the morning of my 11:00am flight. My flight was delayed 3 different times. I live far from the airport I flew out of so this was a large inconvenience. We were never even told why the flight was being delayed. My entire 5 hour stay at the airport we were never updated once on the staus of our flight. I was also charged over $100 for just my bags and my seat. $45 for a carry on bag is ridiculous. I paid more for my seat and bag than I did for my actual ticket. Paying $13 to sit in the very last row is stupid. I will never be flying with Spirit ever again. Legitimate robbery. The website and app were also slow and hard to operate."
Cons: "The flight was delayed and it was total mayhem at their terminal. 4 gate changes."
Pros: "they charged an $100 fee to my card and i have no reason why. very annoyed by this and cant get a straight"
Pros: "The flight crew were very good and informative. The plane took off on time and landed earlier than expected. The seats we chose were comfortable but a little expensive. Boarding was easy."
Cons: "To choose your seats was a little expensive and the baggage costs were way too much for a couple going on vacation for a week with one checked bag."
Pros: "Short non stop flight. Departure and arrival on time."
Cons: "Small, uncomfortable cramped seats. Tiny tray table that holds nothing. Cheap flight made expensive by cost of bag."
Pros: "I DIDN'T LIKE ANYTHING"
Cons: "The customer service is rude, unhelpful and provided no solutions. I spoke with three agents including a supervisory and no one wanted to help. Worst airline. I would rather pay more than attempt to fly with Spirit Airline."
Cons: "Luggage charged and last minute flight cancellation resulting in bus transportation... Staff was rude and very careless"