It was booked for my elderly parents and they were very pleased by the service they received.
Baghdad is still an armpit. Doha is very nice. Kuwait not so nice. Qatar airlines has the best service I have ever had in 35 years of air travel.
Same as above
Crew was good, they were trying hard to keep customers happy.
Limited food selection on top they ran out of available options so basically only one beef option was given. Either u like it or not. Pretty old movies in entertainment section, broken seat controls, charging ports and headphone inputs. No clear announcements by captain.
Very nice. Everything was great.
Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess.
Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam
I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly
Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!
From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew.
The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!
old plane, tight and uncomfortable
The staff was outstanding... The plane was adequate... The food was just barely okay. I was somewhat disappointed having read trip advisory and kayak recommendations on airlines prior to leaving.
Flew over on Royal Jordanian Airlines. The plane was like new the food was fantastic and the staff was as well. On at the home the staff was outstanding but the rest was just okay. The return trip was not as good as the Royal Jordanian experience..
Crew was lovely.
Business class seat uncomfortable when made into bed. Crew appeared tired and overworked as time went by became inattentive Chaotic boarding and no information given about difficulties they were having. Lacking in food variety and minimal entertainment variety.
Great and very patient crew!
Boarding process chaotic
All the crew was grate very kind they help every one on the plain
the food was not to good i do not like it you need batter kinds
The staff was outstanding. The plane was older and looked it.
The food was just barely edible. The choice of movies was pathetic. If it hadn't been for the staff this would have been an unacceptable experience.
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