Crew was friendly and helpful
Our flight was delayed by almost 2 hours and caused me to miss my connecting flight. Next available flight was a 6 hour layover that I was not expecting.
adjustable head rest is great - being given a pillow is great - the plane was not too cold to sleep either (as they often are)
Ind-atl flight was absolutely amazing i couldn’t find really anything wrong with the flight besides spacing for seats
Spacing with seats
No help with baggage when boarding the plane, they hurry you up for nothing, because we had to wait 20 mi utes to take off.
All the services
TV screen didn't work too well. Delayed starting
Smooth flying and lots of respects to the pilots for their dedicated work. The entertainment really works very well.
Poor Service. The service of drinks is done very poorly. Really concerned with the attitude. Never need those complimentary drinks.
The process of boarding, baggage check, etc
Good crew on board
Poor communication, continued delays of flight. Poor on ground staff at dca
CRJ900 is a small plane. no WiFi
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