Find cheap flights from Hawaii to Jackson
Good to know
|August||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 10% increase in price.|
Average price round-trip
|$494||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Top 4 airlines serving Hawaii to Jackson Hole
Scores according to KAYAK customer reviews
Pros: "The crew was great. Friendly and helpful"
Cons: "A 5 hour Departure delay."
Pros: "Alaska Air sets the standard. Seated in exit row. Power outlets at seat. 500 movies/TV shows available to stream on devices. Ok food available for purchase. Flight attendants seem knowledge and a cut-above service-wise."
Cons: "Honestly in-flight food for purchase is just ok. Not great, not terrible. Just doesn't seem like they're trying that hard. Unusual for Alaska."
Pros: "I did like the space between the seats, it felt roomier than other airlines. and the seats were pretty comfortable"
Cons: "I was never able to connect to the inflight movies on the flight even after downloading the app and following all the instructions. That was pretty frustrating."
Pros: "Everything was pretty darn good."
Cons: "Little more recline in the seats. Only an inch more would really help you sleep."
Pros: "Great crew"
Cons: "No movie ability unless you rent the device"
Cons: "Politely asked boarding agent Michelle if my wife could be put in the isle because she's pregnant and needs to get up a lot. She rudely told me to sit down and she would call me up when she was ready. She serviced everybody else first, made us wait until last, and gave us two window seats instead."
Pros: "Easy fast boarding fast flight home"
Pros: "Economy is just cramped. That's the way it is"
Cons: "Conditions beyond the control of Alaska airlines: during boarding someone's unsupervised child pulled the emergency alarm so everyone had to evacuate the airport and re-enter security. And then there was quite a bit of turbulence during the flight. Thank God we arrived safely."
Cons: "They didnt tell me I had to order food before getting on the plane and that I needed to download a program to watch on my phone."
Pros: "Inflight entertainment system was great; HUNDREDS of choices from movies and TV. Food packs were really good and we could reserve specific items when we did online check-in (so no more hoping they’ll have X or Y available)."
Cons: "I was sitting in 29C (aisle seat) and 2 of the 3 crew members kept running into my aisle-side shoulder and arm. I’m a bigger guy and I understand that occasionally bumps will happen, but 15-20 times on ONE FLIGHT?! The only thing I wanted was an “excuse me” or “pardon me”, you know COMMON COURTESY!"
Pros: "We arrived to check in at HI Lihue and the agent that checked me in was helpful and set off a chain of positive experiences for the flight home. Our luggage arrived moments after walking to the luggage carousel."
Cons: "Caused serious problems with our travel plans"
Cons: "We flew to Lihue on a different airline and they provided a free meal. The attendants on that flight were more friendly, carefree and smiled more. This is the second time I flew with Alaska."
Pros: "We sat in first class. Service was excellent. On time departure. Couldn't ask for anything more."
Pros: "Easy boarding, friendly staff, comfortable seating."
Cons: "Food and beverage choices. Too cold and entertainment was limited l."
Pros: "The fact we were able to upgrade to exit row easily."
Cons: "Only one free snack a cookie. Come on let’s splurge a bit we just paid over $300.00 for a flight add how many other seats you sold, two crackers really"
Pros: "Friendly captain talking with crew"
Cons: "I wish flight attendants would hold their Mic an inch from their mouth so their announcements didn’t blast you"
Pros: "Alaskan airlines- the care, the ease of getting everything checked in ahead of time, traveling wit the best friend; we both get spookebafbbmbutbiblovenuseb"
Cons: "Small complex, quit for thenfranynlike me - if you’re buy abstragerbwith a grumpy"
Pros: "Crew was very personable. Seats were narrow in premier class."
Cons: "WiFi was not operating."
Pros: "The flight was very empty and my entire group got there Ian row."
Pros: "The four stewardesses Cheryl, Juliet, Sandi and Shana made us feel welcome. They were very friendly, warm, courteous and patient. Even though we had to buy the food, they delivered the food very fast and kept on serving us the drinks (three times) even though they plane had some turbulence during those times. We really appreciated the excellent services and the customer-oriented attitude. I definitely will choose to fly with Alaska Airlines in the future."
Pros: "The direct flight"
Cons: "Our flight attendants were rude and didn’t serve enough water"
Cons: "Cabin cold"
Pros: "Basically on time, fast luggage retrieval, clean bathrooms, great coffee, especially the brewed decaf."
Cons: "Should load plane from rear first Takes too long to load from front to back. Biscuits are awful."
Pros: "Seemed like it was over and done so quick and easy. Recommend that route."
Pros: "Crew was fun and despite 6 hour flight was constantly engaged. The crew had a friendly, good spirited attitude!"
Pros: "We were on American Airlines to Lihue Hawaii. It was a smaller plane but the seats were roomy and comfortable. Newer plane so clean. No delays! Perfect"
Pros: "Wonderful experience!"
Pros: "Comfortable for long flight with pleasant staff. No issues!"
Pros: "Early departure and very early arrival"
Cons: "Sits did not recline at all on 5 hour flight. 5 hour flight with one 1 by 2 inch cookie. Glad I had my own food!"
Pros: "The crew was friendly and helpful. The Wi-Fi and entertainment was great."
Cons: "We left 4 hours later than expected. Didn't get home until the wee hours."
Pros: "Not too much...just ok."
Cons: "They need to make people aware that they need to download a movie app before they fly across the ocean. No internet connection for 6 hrs and no way to watch my IPad without the app installed."
Pros: "After an absolutely horrible experience with United, we ended up switching and booking a last minute flight on Alaska. So glad we did, they got us there on time, the plane was comfortable, snacks were good and the tablets for movie/TV watching were great. Most importantly it was a direct flight instead of 3!!!"
Pros: "What a pleasure to fly with Alaska Airlines. Have yet to feel like I was an imposition with traveling with AA. Thanks for letting me feel like a client rather than a bother. Virgin Air and AA will be a happy merge, I believe. Keep your work ethic and soar even higher!"
Cons: "Not a thing. 15E and 15F even!"
Pros: "Very friendly helpful ground crew in Lihue and aboard jet. Difficult to sleep on a red eye flight without pillow, blanket."
Pros: "Easy to board, got to destination on time, friendly crew."
Cons: "No tvs on plane. Wasn't told to download video player app beforehand (and even when I did on the way back, it didn't work) and then was told I could rent a viewer for $10. No thanks!"
Cons: "Airplane was absolutely freezing the entire flight."
Pros: "Great staff. Friendly and efficient. The best I've experienced in my recent travels. A+."
Pros: "It was a direct flight"
Cons: "No wifi or entertainment, minimal snacks, some turbulence which made crew very rude/curse. They were not nice."
Pros: "Free wifi (for now) that allows you to stream entertainment. I bought food ($7) and it was not bad."
Cons: "No TVs (if you want to rent a handheld device to watch entertainment it's $10)."
Pros: "On time, the flight crew was amazing. Helpful and accommodating when possible."
Cons: "Jammed in seats, the inevitable tiny bag of pretzels, and no free entertainment if you did not have an iPad or other device. Long trip without anything."
Pros: "Actually Alaska was just a connecting flight to Emirates from Seattle to Nairobi, but comments apply to all flights."
Pros: "The flig t had a delayed departure so I was given a voucher for $12 to get something to eat. In this day and age I thought that was very thoughtful. Also a representative handed each passenger a chit with instructions for a discount on a future flight. Again a thought act instead of a flat response!"
Cons: "Lack of space between passengers."
Pros: "Everything was on time with departure and arrival and fly was very smooth."
Cons: "I didn't like that our 5 hour flight did not provide a complimentary meal. Also half of the crew were friendly but the other half was not so much. They also lack in cleaning up soon after serving drinks, snacks, etc.for we had to hold on to our garbage for a while. It would also be appreciated if they can preannounce and let us know ahead of time of what they're going to do i.e. when it's ok to get out of seat and when not."
Pros: "More leg room and seats are very comfortable."
Pros: "Boarding was easy"
Cons: "The flight attendants were rude and snotty."
Cons: "Alaska does not allow people on flights booked through third parties (priceline in this case) to choose your seating, you take what you get or, as in our case - have it fixed at the gate (which they did)."
Pros: "The flight was great and very relaxing."
Cons: "There actually wasn't anything I could say I dislike about it."
Pros: "Comfort and a warm plane."
Pros: "Super respctful"
Pros: "Great crew."
Cons: "The social distancing, the cdc is recommending 6 ft but there are passengers directly behind and in grinning us and only one passenger seat empty between 2 people. With covid on the rise, how are you actually doing your party to take care of your customers."
Pros: "When I asked for a seat change the crew was very accommodating"
Cons: "With covid in Seattle I was placed next to a restroom. I did not see any bathroom sanitation occurring during the flight, and no sanitizer available anywhere."
Cons: "Food, at least for first class."
Cons: "Space on airplanes"
Pros: "Wonderful hospitality, excellent service!! Clean, well thought meal service."
Cons: "Hoping that this will continue!!"
Pros: "Good crew, my seat did NOT recline."
Cons: "Plane was somewhat crowded."
Pros: "The crew was great and the free entertainment was great"
Cons: "Bring back pillows and blankets especially on red eyes out of Anchorage"
Pros: "The staff was amazing"
Cons: "I had a very large (over weight person sitting next to me. She occupied about 6 inches of my seat. It was quite uncomfortable. Did my best to be very polite and accommodating but it was terribly uncomfortable and closterphobic."
Pros: "You're kidding!!!"
Cons: "Seating 3 across. the passenger on the isle seat got served and the other passenger and myself were ignored. NO SERVICE!"
Pros: "I was surprised that we received two meals and constant drinks in economy. Delta definitely has better hospitality than American."
Cons: "The seats were really tight between the rows. The space between the seats on the same row were typical."
Pros: "Flight cancelled"
Cons: "Flight not cancelled"
Cons: "Ran out of hot water on flight"
Pros: "It was a quick service"
Cons: "Better food"
Pros: "Check in process & text updates were awesome!"
Cons: "My flight to PDX was quite bumpy so food and beverage service were impacted, which I totally understand. However, the fact that I was not served at all, does not sit well with me! They had to stop service with only a few rows left to go due to turbulence but rather it just being a delay in service, the flight attendants never came back to check on the customers they hadn’t served even when the seat belt lights turned off. I really enjoy flying Delta but not this time!"
Pros: "i likes that drinks were free"
Cons: "i shouldn’t have to pay for headphones"
Pros: "The entire process was easy and seamless. The flight staff was professional and accommodating. Free liquor. Great food."
Pros: "Very good crew"
Pros: "The crew was fine, flight was completely full and they were very prompt in their service. The power outlets didn’t work. The lights were on, but when I plugged in they didn’t charge."
Cons: "Very uncomfortable. Seats very close together for a flight that lasts over 5 hours."
Pros: "Boarded quickly and we made up plenty of time when we were only 15 mins late for take off."
Cons: "Baggage broke our baby stroller. Banged up, heavy deep scratches, and won’t lock properly nor will it release the brake phone portly where one wheel won’t unlock without much luck. Waiting to see how they correct this very expensive issue. And the vegan tapas option for food was not good at all. Ended up staying hungry for the duration of the flight. But my wife enjoyed her turkey sandwich."
Pros: "The crew are very nice on both flights and they were very courteous the seats.T"
Cons: "The seats were not that comfortable."
Pros: "Boarding and luggage check in were great. The flight crew and the flight itself were uneventful which is perfect."
Cons: "Snacks are the bare minimum and the restrooms could have been attended to more often, paper was piling up in the trash."
Pros: "Great comfortable flight"
Pros: "Zones are more delineated."
Cons: "People were obviously cutting in line and edging up before their zones were called."
Pros: "Crew was friendly"
Cons: "We were delayed an hour and a half"
Cons: "Seats diddn't recline - often ignored by flight crew."
Pros: "Everything was fine other then seating assignment"
Cons: "I was traveling with wife but was not able to seat with her. I was stuck in the middle of 2 of the worlds biggest plus sized people. Armrest was a constant struggle. Willing to pay more next time to avoid hassle."
Cons: "no bed"
Pros: "Great ground staff and flight crew, except they should as warn and apologize regarding the limited gate as access so far from the check-in."
Cons: "Signage is terrible. Delta sign out side is obscured as and too small. Construction is no excuse for the confusion. Delta is not readable on the overhead signs and airport is too dark at night. Everything is hard to find."
Pros: "1000s of movies and shows to watch. Plenty of overhead bin storage. Alcohol beverage service included. Crew was great."
Cons: "Baked chicken dinner was gross."
Pros: "We had terrible turbulence for probably 4 of the nearly 5 hour flight. The turbulence were the Pitts, but the plane, amenities, staff and amenities were top nothcj! Highly recommende Delta."
Cons: "Bad turbulence"
Pros: "The boarding process was smooth, friendly staff."
Pros: "From friendly staff on the ground to check us in, to helpful flight attendants, Delta has once again convinced us it is one of the better airlines . Will fly delta again."
Cons: "Missed our connection due to a 30 flight delay because crew duty day and crew rest and had to rebook on a later flight on the same day. Downgraded from first class by the airline without any compensation."
Pros: "The crew were super friendly and helpful."
Cons: "The entertainment system was completely down for the entire flight."
Pros: "Very nice airport, comfortable and up to date"
Cons: "Having to wait for seat assignments - add to the stress of travel"
Pros: "I got to destination. Baggage claim was quick."
Cons: "Flight was delayed due to waiting for a tardy flight attendant. Landing felt a little hard. No announcement about baggage carousel prior to disembarking."
Cons: "The flight got delayed by 3 hours or more. I missed my flight from LA to FL"
Pros: "Delta is the best airline to use because they care about you as a customer. They will do everything they can to make your flight as enjoyable as possible. I would not recommend any other airline to use but DELTA !!"
Cons: "Nothing to input. All was great."
Pros: "It was a smooth ride and overall very enjoyable flight as the entertainment was very enjoyable and a lot to choose from"
Cons: "It was a smooth ride and overall very enjoyable flight as the entertainment was very enjoyable and a lot to choose from"
Pros: "I liked everything."
Pros: "Staff as always was very attentive and courteous. The board process proceeded smoothly and we were able to depart a few minutes early."
Cons: "One attendant did display a slight level of un-professionalism after spilling a drink on my mom and not apologizing. I chalk it up to her embarrassment and she probably just forgot."
Pros: "Wide-bodied aircraft; free on-board entertainment with a good selection; complimentary snacks, helpful staff"
Cons: "Waiting 45 mins for baggage to arrive on the carousel at LAX, but probably due to the terminal move currently happening and not the airline's fault."
Pros: "Unlimited snacks and drinks..."
Cons: "The mediocre upgrade."
Pros: "There was a blanket and pillow available on the seat and the arm rests (all of them) went up... I appreciated that when I had to move mid flight. The attendants were nice as always... they weren't stingy with the small free snack that is included with the flight. (Small bag of peanuts or pretzels) that I liked. Usually feel like it is an inconvenience to ask for more than one.... but they offered 2! I was very happy to hear that!!"
Cons: "The entertainment was a bonus! Made the flight go by faster."
Pros: "I had paid for the Sky level as we were a party of long legged people. Out of the 4 flights we had taken, the best flight was the one from Hi to Atl. The seats, and leg space, was roomy. The food was good. The crew was just okay. They weren't particularly nice but rather abrupt. There were two mates that seems a bit confused. However, the plane was worth it."
Pros: "entertainment system included lots of good choices and free. Crew attentive and friendly. Fairly comfortable seating. Boarding was quick (with Delta Amex card). Several snack choices instead of just the old standby of pretzels."
Cons: "Captain not at door to greet passengers as they left - usually a given."
Pros: "The pilot came through all of the aisles in first class to personally thank us for flying with them. He took time to chat with us and answer our questions, which made me feel more comfortable about the long flight. The stewards/stewardesses were very nice and had us laughing on their welcome messages. The lay-flat seats in first class were the best. Very comfortable, and easy to fall asleep in, without disruption from other passengers who insist on keeping their reading lights on while everyone is trying to sleep."
Pros: "1st class service was excellent."
Cons: "The food in 1st class does not compare to some competitor airlines. the leather seats do not breath and can sometimes get hot."
Cons: "DO NOT FLY AMERICAN AIRLINES DURING A PANDEMIC. They were not keeping folks distanced from each other, they did not make sure that all the passengers had masks (I understand that people might take them off in flight briefly to drink etc but there were people that walked right on without masks on at all) The flight was FULL. They did a full drink/snack down the aisle thing ensuring that everyone packed into that small space would all be taking off their masks at the same time (if they still had it on in the first place). I did not feel safe at all."
Pros: "I got there safe!"
Cons: "I f plane had slowed downed during turbulence."
Pros: "I got an unexpected box lunch. Food was good. Thanks."
Cons: "Seats were cramped. A little more elbow room would be welcome."
Cons: "The flight had an emergency oxygen failure an hour into the flight, so we had to turn around and go back to the departure city for 4 hours. Extremely annoying on an overnight flight."
Pros: "On Time Departure / Early Arrival. Pleasant Crew"
Pros: "The trip started off poorly with a day delay and rebooking hotel and car at final destination. Not to mention our final destination is San Antonio not Phoenix. We were not rebooked for a flight from PHX to SAT. But after a few hours we were finally booked. We didn’t really appreciate the 7 hour layover at 0100 in the morning and nowhere to get a meal or even coffee. However, the flight had the same crew from the night prior and they were excellent. The flight was open so we were able to get more leg room, less waiting time for the bathroom, and pretty much one on one service from our flight attendants. With all the struggle in the beginning, this particular flight was actually the best flight I have been on."
Cons: "We were ok with the hotel and meal vouchers however, again, the only part of our itinerary looked at was the first flight, not the second into SAT. Had we not questioned the agent, we would have been stuck in PHX with no room, no car, and if we eventually would have gotten a flight, our reservations for car and hotel in SAT would have been cancelled and I would have been out $1700. I already lost money but it could have been worse. Basically, I am paying for a car and room that I am not currently in. Reimbursement for that would have been nice. Either way we will still travel using the travel service and this particular airline in the future."
Pros: "It was a safe flight back to the Phoenix thank you."
Cons: "More ethical vegan options."
Cons: "Bigger snack"
Pros: "Crew professional and competent"
Pros: "On time"
Cons: "They at least need to have TVs in aircraft. I felt United was better service wise and aircraft wise."
Cons: "Old plane. No seatback entertainment available in plane."
Pros: "Great stews"
Cons: "Food, 1st class had granola bars. Live tv was advertised, but not available"
Pros: "Smallest seats of any airline I've recently traveled on"
Pros: "The flight was good."
Cons: "The seat size could be bigger, and the layover was awful. Sixteen hours is unheard of."
Pros: "Comfortable seats, nice crew, decent entertainment."
Pros: "The crew was great. No leg room, seats and isles were too narrow. Had a soggy turkey wrap both going to and coming from Honolulu. It was not what I expected from AA. Will not fly AA again on a long haul."
Cons: "No AC, and after boarding there was an issue with the; we had to deboard and wait nearly an hour to load onto another plane."
Cons: "The entire entertainment system was down the entire 6 hour flight. Crew attempted to reboot the system several times with no luck."
Pros: "Overall good value for money for a Economy seat. The aircraft is of a recent make & model with the latest amenities on board. Crew is friendly & departure well on time."
Cons: "Exit seats on row 12 are NOT exit seats although they are sold as such. They have regular leg room. Only the left must seat has more leg room as the row in front in that spot does not have 3 seats."
Pros: "Good entertainment. Gate agents friendly and efficient"
Pros: "Friendly flight crew and pleasant to interact with."
Cons: "Had a significant delay due to wind conditions in Chicago. However, instead of waiting at the gate, we waited over 45 minutes on the plane instead of letting us know about this additional delay prior to boarding. Also, the legroom was laughable, as the person in front of me hit my knees as soon as he began reclining."
Pros: "Friendly attendants"
Pros: "Everything went smooth and fast"
Pros: "Flight was on time, crew were great."
Pros: "Comfortable, fast check in, nice staff, arrived a little early, great timing. Will fly AA again"
Pros: "Flight was smooth, on time. Modern plane. Got the sense that careful aircraft maintenance is always a high priority. Courteous attendants. Large choice of movies."
Cons: "Blankets but no pillows on this long red-eye. We need a pillow! Wrap was a bit doughy. no choices."
Pros: "Efficient, nice crew."
Cons: "Seats were rock hard. Terrible situation for a long flight."
Pros: "Staff is friendly and helpful, great attitudes"
Cons: "My initial flight time was changed to a longer layover for some reason. Which.. spending 6 hours in an airport is just not ideal"
Pros: "The flight crew did a good job."
Cons: "Throughout the boarding process, my spouse and I had a seat and pre-check, until we got to the airport and we were told they don't know why, but our pre-check was "dropped" so we needed to be rechecked in. What wasn't told to us was we would lose our seats and be put on the bottom of a waiting list. We were able to board bc other passengers did not show up, however we no longer had our seat preference, so I had a middle seat, although I'm a service member with a left knee issue so my seat needs to be an isle one. Also, there were no food choices that did not account for my allergy."
Pros: "On time departure and arrival."
Cons: "No own movie screen for a 6 hour flight. No snack/ nuts with drinks"
Cons: "My luggage was inexplicably placed on a later flight which arrived an hour after my flight arrived."
Cons: "I arrived at HNL nearly 2 hours before my flight. The check-in procedures at HNL were very poor. There were not enough operating machines to help passengers check-in. In fact, there appeared to be more non-functioning machines .than working ones which created a huge backlog of passengers. We then had to wait in another long line to have our bagged checked and boarded. This was one of the worse situations I've seen in a very long time."
Cons: "Employees seemed like they didn’t like working for American. Flight was delayed and nobody informed us about it until it was past the past the boarding time. Missed connecting flight and booked on flight 5 hours past original departure time. Sat in an aisle seat and stewardess kept bumping my arms."
Cons: "Flight was overbooked"
Cons: "Agent at gate said overhead compartments were all full and no more room for any bag. So I had to check in my carry on luggage . To my surprise, there had many open space when I walked in the plane. The worst thing was my brand new suitcase was torn. I told the luggage agent the incident and she said they had no liability what so ever."
Cons: "Flight was delayed 8hours"
Pros: "Find America airlines very expensive and then you check on the back charge the sea charge ."
Cons: "Don't know why they would load the plane then to have you wait for 10 minutes 15 minutes why they deal with that mechanical issue."
Cons: "My seat was broken and wouldn't recline very much at all."
Pros: "The entertainment was a new release movie - liked that. The food was okay."
Cons: "Seats not comfortable, especially for a 7 hour trip! My tray table broke and would not close. I informed a stewardess and she apologized for the inconvenience and did her best to duct tape it shut (twice). It's an old plane, I would not recommend for a flight more than 2 hours. Wasn't greeted at boarding. Had to interrupt staff to ask which side of plane I should walk down to get to my seat. I paid extra for 12th row - waste of money!"
Pros: "Nonstop flight"
Cons: "Nothing special about American. Boarding process doesn't make sense. People crowd the gate during boarding. Aircraft cabin is outdated. Would love to see, at minimum, power outlets for each seat. Cabin was frigid, does it need to be that cold?!"
Cons: "They canceled my ticket for no reason"
Pros: "Great service. With FOOD!!! Real Food! The entertainment system was great ( I played most of the flight) On time!"
Pros: "The crew was very nice and helpful"
Cons: "Plane was old, seats were uncomfortable and tight. Entertainment was terrible. Food was so so."
Pros: "The crew was wonderful and movie selection was excellent. They did not provide headphones however. Boo."
Cons: "The worst experience I ever had in thirty years of flying. I missed my flight because even though I got to LAX two hours before the flight, I had to wait on the baggage check for two and a half hours. The attendants were texting and talking and not servicing the passengers. When I told American attendants and supervisors that I was going to miss my flight unless they got me through they were clueless and didn't care about me or any of the passengers. The entire American staff were the most disorganized and careless flight personnel I have ever seen. Them they put me on a standby flight, where I was number eight and five minutes later was number eighteen, so I missed that, too. My wife is one of the top Public Relations people in Los Angeles and we both have tweeted and posted on social media extensively about this horrendous experience. I require a full refund from American Airlines for my airfare, and if I don't receive it from you will take you to court. --Eric Red"
Pros: "I loved that the on demand movies were free! The time went by so fast!"
Cons: "I didn't like that it said Alaska Airlines but it was really American so I ran 4 terminals and had to go through agricultural inspection twice. The guy at the counter didn't want me to check in my bag because it was 58 mins before my flight. The lady at the station really helped me and let me check my bag."
Cons: "No room, small seats and no food"
Pros: "My 17 year old daughter flew American Airlines to attend a wedding. She recently had spinal surgery and is not able to lift more than 5lbs. After being assured by the airline that staff would help her with her carryon luggage, she was abandoned and ignored by both flight attendants. Each flight attendant referred het to the next, so she is walking back and forth tor their amusement. Tears rolling down her face, finally an elderly passenger helped her. Then the staff gave her attitude the entire flight. She may appear healthy, but she was cut from her neck to her waist and had two rods inserted along with bone grafts. I just cannot believe how awful she was treated."
Cons: "The customer service was terroble. My daughter was humiliated."
Cons: "The wifi did not work and we were not offered any food, and the beverage choice was only water or coffee. Very old plane with broken seats."
Pros: "Movies were available to watch."
Pros: "Service by the ANA crew was excellent"
Pros: "The flight from Honolulu to San Francisco was great! Staff was amazing. Trip was smooth and very enjoyable."
Cons: "The flight from San Francisco to Washington was horrible. Terribly overcrowded and i wasn’t offered a thing until 40 minutes till landing. Then the flight from Washington to Chattanooga was delayed over 2 hours. Which i understand safety comes first but it made for a very long two day trip back from Hawaii."
Pros: "Great crew, comfortable aircraft"
Cons: "snacks were wimpy"
Pros: "Lufthansa crew and service made the long trip not just bearable,but enjoyable!"
Cons: "The seats are super squeezed together. My daughter and I weigh no more than 130 lbs each and We were very uncomfortable."
Pros: "I like the price"
Cons: "The seats isn’t made for a big person which is my main complain for ALL Airlines. The charger for my phone wasn’t a USB charger"
Cons: "It was operated by United Airlines. Absolutely no food oe entertainment, limited comfort."
Cons: "Except for this one male crew, the Asian women were mean/rude. I always try to fly with ANA or JAL to Hawaii and I thought my flight back was also ANA, but it was UA. Food and crew are ALWAYS better with ANA and JAL I wonder if UA crew have ever flown with ANA or JAL..."
Cons: "The delay"
Cons: "It was united airlines not ana airlines"
Pros: "Lots of good movies to watch; inflight meal was pretty tasty."
Cons: "Couldn't check in on line; couldn't get a seat at airport check in and had to get assigned at the gate. Understand that the flight was fully booked but still was a little uncomfortable as I couldn't get an aisle seat."
Pros: "Upgrade and lay flat seats."
Cons: "Too crowded."
Pros: "They were nice. Speak different languages to cover travelers all over the world. But food wasn't that great."
Pros: "Flight was only about 25% full so we have lots of room to stretch out. Appreciated the vegetarian option for the meal. It was tasty."
Pros: "Despite the lack of entertainment options, the ability to upgrade to economy plus made my flight comfortable."
Cons: "No entertainment on board, and you need a plugin installed on your mobile device to make their streaming service work, which I didn't have."
Pros: "No wifi, so no entertainment. But we did get 2 packets of snacks!"
Pros: "Not much ~ no movies, no rental video device ~ nothing"
Pros: "The flight was great and crew was awesome!"
Cons: "There was no working wifi, which was a bit of a bummer. But certainly not the end of the world!"
Pros: "Quick boarding/deplaning and super friendly flight attendants"
Cons: "Flight was delayed several times due to no pilot"
Pros: "The crew were polite and helped to assist the passengers who has the same seats."
Cons: "The fact that I had to download an app for onboard entertainment prior o my flight is farcical."
Cons: "$660 in baggage fees for a military traveller who signed up with a U.S. Flag carrier. The whole purpose of choosing United was their baggage limits, instead its just a code-shared flight with ANA as the operator and I end up paying loads to bring home equipment. Will use a budget airline that is more upfront with their fees next time."
Pros: "Overall, the plane seemed newer and was very comfortable."
Cons: "The boarding process was a little disorganized, but being in group 5, it didn't really affect me too much. The crew on board did their job, but they could check on the passengers a little bit more and possibly pass out water or refills to drinks."
Pros: "Good movie selection, easy and unremarkable flight. Great way to travel!"
Cons: "Terrible experience ever!!!!! Didn't get economy plus that I paid for, seats didn't recline and luggage got damaged and was not replaces or compensated for."
Cons: "No entertainment at all?"
Pros: "The plane was a newer version so we could watch movies up close and personal, although I'd prefer the option to stop or pause the movie and also to choose to watch whenever I feel like it, like on the Lufthansa planes... those are great! Many choices and full control to pause or start whenever one likes to..."
Cons: "One of the flight attendants wasn't the friendliest, a bit of a "humph" attitude..."
Pros: "Not everyone showed up for the flight, so I got an extra seat to spread out across."
Cons: "You should make seats that absorb smell. The guy in front of me smelled like he pooped his pant."
Pros: "The lady at the gate did everything she could to get my wife and I seats next to each other. Very kind and polite woman at HNL."
Cons: "The seats are very uncomfortable and no leg space at all. Paid the price of a meal at a restaurant for a box of snacks on the plane. Food grossly overpriced."
Pros: "We arrived, and were on time."
Cons: "The following points would be totally ok for a 50 Minute business flight, but not to a 5.5h flight to Hawaii. - Luggage costs extra $25 per direction. This amounts to additional 10% of the total costs. Does anyone not take checked luggage to Hawaii? - The lunch was a savory snack. Really, because a sandwich is too expensive? - Entertainment needs to be purchased extra. Use your existing Directv subscription? Of course not. - Power socket underneath the seat - good idea. One that actually works? Oh wait."
Pros: "Everything else was fine. I was even able to access my luggage in LAX to retrieve my medication, which I accidentally had left in there. Thanks for that."
Cons: "Stewardess was so big and clumsy, that she had to hold on to the overhead bins and wake me up every time she squeezed through aisle and scraped by me. I know you cannot discriminate against big staff, but you have to make the aisle wider if you want your passengers to be comfortable and undisturbed."
Pros: "The return flightf we had our be on from S,an Francisco to Atlanta , we had only 20 minutes to make it to the boarding gate. We were tired and didn't have time to use the bathroom nor eat before boarding. This is because my flight was changed. I'm so upset with United."
Pros: "Not a thing"
Cons: "The plane got almost 1/2 way to SFO before having to return to honolulu bc they didn't have enough fuel. We spent 5 hrs in the air over th pacific for nothing and wasted a while day of our life. No weather issues, no mechanical issues, just they didn't have enough fuel widen it turned out there were strong headwinds."
Cons: "Cramped and overcrowded"
Pros: "Boarding and in boarding went smoothly"
Cons: "See earlier comments."
Cons: "It would be nice to see a smile and enthusiasm from the attendants. Service? Waited almost two hours before my empty bottle was removed from my tray top. Asian airline attendants can teach UAL's a thing or two about the art of service."
Pros: "Extra legroom in premier economy was great. Entertainment made the long flight quite enjoyable."
Cons: "I liked the 2-5-2 seat arrangement better than this new 3-3-3."
Pros: "The staff was really nice! Flight was on time and clerk changed my flight to a more efficient itinerary"
Cons: "I had alittle trouble with the entertainment/technology aspect but eventually got it. I had to download the united app and then went around and around till i got the movie i wanted to watch. It would be good to have an outlet to power the device also."
Pros: "That we got there earlier than expected."
Cons: "The shakedown to buy food or rent a tablet was beyond me. On the way to Honolulu. The young lady next to me had not eaten and it was the third flight on her journey, she had one more flight to go. the pressure from the flight attendant was similar to a very bad used car salesman. Tacky. When the same thing happened to another young person on my flight back, I suspected this is the way United runs its flights. I'm guessing United doesn't treat their employees well. They did just enough to be barely pleasant. I won't fly United again."
Pros: "no complaints"
Cons: "It was ok. We had to connect to the their wifi in order to watch movies, yet the wifi continued to buffer. So it wasn't the best."
Pros: "Pilots did a good job comforting passengers about duration of flight, weather and safety. Smooth flight for all 8 hours. Sevice was good."
Pros: "I like the o assemblers that rode with me. Two individuals that were extremely kind to me Jim and Ethan Farley that were in the same situation I was in."
Cons: "After a rough start in Honolulu we landed in San Francisco to catch our connecting flight to Chicago but when arriving to the gate before the plane left I along with the other passengers were ignored and given no information as to why we couldn't board the plane. The best they could do was St Louis. Frustrated is an understatement."
Pros: "The flight seemed to go by a lot quicker than I expected"
Cons: "My seat didn't recline back so I could not sleep on my REDEYE flight!"
Cons: "Flight delayed by one hour on take off. Had to wait 1 hour for bags at my destination because the cargo door was stuck."
Cons: "Plane old , no music, no tv, no plug in"
Pros: "Nothing positive to say in this box."
Cons: "7 am flight cancelled and re booked for 4pm flight on standby until then. 4pm flight didn't finish boarding until 5pm. No compensation offered on top of all of that, turbulence was terrible during descent. Been on easily over 100 flights and this was the worst"