Daily cleaning, installation of cabin HEPA filters on flights from Hawaii to North America
|August||Best time to beat the crowds with an average 5% drop in price.|
|December||Most popular time to fly with an average 19% increase in price.|
Average price round-trip
|$231||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Hawaiian Airlines, Japan Airlines and Delta have all waived their change and cancellation fees on flights from Hawaii to North America. Confirm policies on booking site.
Philippine Airlines, Delta and Alaska Airlines do not allow booking a middle seat on flights from Hawaii to North America.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Hawaii to North America.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to North America from Hawaii is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to North America with an airline and back to Hawaii with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to North America from Hawaii up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Great flight and their service was great. Looking forward to my next flight with them."
Pros: "Seat was good. Crew Service also was good"
Pros: "Crew was ok but didn’t really interact with passengers that much"
Cons: "Better boarding process"
Pros: "Comfortable roomy seats"
Cons: "We had to wait 30 minutes after landing before we could exit the plane."
Pros: "Excellent all"
Cons: "Alaska is usually good. Thanx"
Pros: "Not much to like about this entirely unexceptional airline."
Cons: "Everything costs money - food, entertainment, luggage - and far too much at that, which is unacceptable for such a long flight."
Pros: "I slept the whole way, so wouldn't know other than that they didn't bug me"
Cons: "First time on Alaska in 30 years, still impressed. The seat had plenty of leg room which is rare on other airlines."
Cons: "My bag arrived with a huge gob of grease on it which ruined my shirt It also appeared to have been run over or dragged which damaged the strap and plastic buckle The bag also now has a hole in it The baggage service personnel were very friendly and accommodating"
Pros: "Entertainment system."
Cons: "Cabin crew."
Pros: "Even after a short flight, still provided good movies to watch"
Cons: "Internet wasn’t working on board"
Pros: "Boarding and entertainment."
Cons: "No snacks at all!"
Cons: "The flight boarded on time but sat at gate for over 1/2 hr, before taking off, then arrived at LAX and waited another 15 or so minutes to dock at gate. Several people with a connection were very upset and it was an unpleasant experience. Also while up in the air, it took over an hour for seatbelt sign to go offf making it hard to wait for bathroom."
Pros: "Time of flight is not delayed and arrival time is even ahead of the estimated time."
Pros: "The leg room in between seats is good and snacks are offered regularly."
Cons: "It was so cold but they don’t have any blankets, not even one that you can buy ."
Cons: "In the SF airport, your crew accepted me to pay for $25 for putting my suitcase into the plane. But then, she mentioned that the flight was delayed and there was no way that I can made my connection from LA to Indianaplis. So I was given a boarding pass with my suitcase ($25 paid) only to LA. The front desk asked me to try other ways when I arrived LA to see what can be done. When I entered into the gate, your CS changed my flight to UA after I have presented my case. However, I had to pull the suitcase out from Alaska, paid another $25 to United and started the trip all over again. All the while, your crews expected me (an alien from Asia) that I should have known every thing get it through, or to claim my suitcase charges. I am really disappointed for the lack of understanding. To you, it may be something happened so common everyday. To me, I was totally lost to handle this."
Cons: "Auxiliary generator broken so plan got hot very quickly. Flight was 2.5 hrs delayed due to another mechanical failure. And then once we were in air they generously notified us that the WiFi was broken. Utter garbage."
Cons: "Food/ beverage service was bad."
Pros: "Being on time, then early! A clean plane, and boarding from the rear first. An airline has finally caught a clue on boarding the rear of the plane and window seats first! Hello!"
Cons: "We didn’t know that Alaska Airlines doesn’t have blankets for its passengers. We were not prepared, because this was our first time flying with Alaska Airlines. We were so cold during our flight from Honolulu to Washington DC."
Cons: "Asked Flight Attendant for help she gave an attitude with a hissing sound pointed at the directed I need to go."
Pros: "Was one of the best flights I’ve had. Service was really good and enjoyed the complimentary cocktails"
Pros: "The entertainment was fantastic."
Cons: "It was freezing cold and they didn’t have any blankets. It was about 90 degrees outside so most of the passengers weren’t dressed did the frigid temperatures inside."
Pros: "Clean aircraft, friendly and professional crew"
Cons: "No headsets available for borrow or purchase on a 6-hour flight, extremely limited overhead bin space, seats did not recline"
Pros: "Getting my bags quick was definitely the highlight f the trip"
Cons: "I tried to print my boarding pass at home the day before the flight, with an error message "please see an Alaskan Clerk". I also tried to get my boarding pass via phone with the same error message. I also tried to go through Cathay's website, no luck. Cathays customer service is closed on Sunday, and Alaskan customer service said they cannot help me. I arrived 2 hours before my flight from SLC to LAX via Alaskan Airlines, and they were unable to print my boarding pass in time to make my flight. I waited 2 hours in line with other people also leaving at 6am, almost all of us missing our flight.... I am extremely disappointed and would like a refund for this trip. I ended up purchasing another one-way ticket to HKG, and will take the return flight home from Cathay."
Pros: "Fast, efficient boarding and managed carry-on space well when selfish dude tried to put 8 bags up for his 4 family members."
Cons: "Food was expensive and just OK."
Pros: "I liked that a pillow and blanket was provided- but the temperature on the plane was way too hot to use them"
Cons: "The temperature on the plane was way too hot"
Pros: "Everyone was so nice & accommodating. I would definitely book them again."
Pros: "using passport as my ID :)"
Pros: "Good airline"
Pros: "We were flying international and bags were checked through to our final destination AND AA did not charge us for our checked bags because it was booked as part of an international ticket. (which I didn't learn before flying so it was a pleasant surprise, most airlines want to charge you for the domestic leg of your flight)! They allowed us to board early and were very accommodating for our family of 7. I finally figured out the in air entertainment on our devises, which didn't seem to work on our previous flight. Snacks were minimal."
Pros: "I liked that we landed safely"
Cons: "They messed the names on our itinerary & were rude"
Pros: "The promptness"
Pros: "I like the options they provide for food and love the charging stations on the seats."
Cons: "I found the aisle seats to be more uncomfortable than the inner seats. There was less room under the seat for baggage and feet and I got my elbow banged pretty bad by a cart (I had fallen asleep). I also think it is lame to be charged for basically everything but a drink and a cracker on a 5+ hour flight. We get nickle and dimed for everything. $10 for each food item, $10 for a movie screen (what happened to the good old days with free in flight movies?). We have to pay to check luggage ($25 bucks). We normally avoid flying if humanly possible because it is in general too much stress and too expensive but we prefer Southwest airlines if they will go to our destination. Bags are included with their tickets!"
Pros: "Every thing"
Pros: "I didn't expect that we can have some snacks (pretzel) during the flight! And the seat was comfortable."
Pros: "i ended up not taking this flight home, so no rating"
Pros: "The crew was professional"
Cons: "The craft was average. Nothing special. Uncomfortable"
Pros: "Alaska air cost me $250 because I had to purchase another ticket due to their nearly-2-hour delayed flight. The weather is fine so it is cleary a logistical issue."
Pros: "Nothing ."
Cons: "The fact that I was promised a flight @8:55 and didn't leave @ that time but the original flight @7:55 and wasn't informed about it . Or anything until after it left . And my bags went with the flight to Guadalajara and was a big mess. Half of my stuff was missing from both bags !!!!"
Pros: "comfortable flight. I was tired so skipped meal and slept."
Pros: "I liked the overall experience of flying with Alaska Airlines, flight attendants and crew were very friendly."
Cons: "Food and entertainment was not very good."
Pros: "Cabin was kept dark for a nice restful flight back."
Cons: "Seat were a little cramped."
Pros: "The alska airlines flight was short as it was to LAX . Even still it was a nice flight."
Pros: "Service in all respect"
Pros: "When we arrived at the airport there was a long line that was not moving. We were afraid we would miss the flight. We spoke with an Alaska airline representative and they moved us and anyone on our flight to the front of the line to make sure we didn't miss our flight."
Cons: "That there was a long line to check in"
Cons: "The ground manager Francisco Cordero was very rude. He was very abrupt with passengers. I paid extra for the flight as it was meant to be direct but it ended up having a refueling stop do I was late. The taxes were not included in the ticket price which was inconvenient."
Cons: "Communication with our delay...NOT TOO GOOD"
Pros: "Flight attendants were great!"
Cons: "Flight was a little cold - but in Hawaii, not always a bad thing!"
Pros: "Airlines has great service and long leg room than the US carrier"
Cons: "The TSA line in Kona is a nightmare, almost missed my flight. Took over an hour. So slow and people dont make any effort doing their job faster."
Pros: "The crew did the best with the hand they were dealt."
Cons: "This flight was extremely disorganized and Hawaiian Airlines did a terrible job of updating the situation to its guests. We had no idea our plane was 4 hours delayed because their websites never displayed that (said everything was on time). We only found out when we went to board and they informed"
Pros: "Crew ok"
Pros: "Airbus 330 best"
Cons: "Very good"
Pros: "Quick and easy"
Pros: "Hawaiian Airlines is fantastic. Great crew, great service. Nice refreshing juice!"
Cons: "Nothing was bad. It was fantastic."
Cons: "I really didn’t like the Hawaii check in process. I purchased the ticket through kayak , JAL to Honolulu.Of course I went to JAL counter to check in, but the service lady told me I have to go to Hawaiian airlines. Cause the flight was share by JAL through Hawaiian. What a mess!"
Pros: "Great airline and good flight!"
Pros: "Speedy and friendly service throughout. I did the self check-in and when the worker checked my ID she's told me I was military so I didn't need to pay the check-in baggage fee and refunded me. Awesome benefit to those that serve."
Pros: "The assistance given from curbside to the gate for my husband and I who are elderly and I am disabled in a w"
Pros: "At airport they pulled my husband aside for random screening making us last to board jet."
Cons: "Seats uncomfortable. Movie selection mediocre"
Cons: "Baggage arrived swiftly! No hassle Excellent bag service"
Pros: "Hawaiian staff and crew are fun people to be around."
Cons: "Last minute gate change."
Pros: "Easy upgrade to extra space!"
Cons: "Temperature was too warm in the cabin"
Pros: "The seating and the pleasant stewards."
Pros: "The crew were very pleasant"
Cons: "The flight was very smooth"
Cons: "Last raw no window For window seat"
Pros: "Easy service. Great people."
Cons: "No free entertainment available on a 5.5 hr flight. Touch display for movies didn't work very well."
Pros: "Friendly smiles of the crew. The app didn't work because it boarded late so my electronic boarding pass wouldn't work."
Cons: "Boarding was late, which resulted in my election boarding pass didn't work and the gate. It was my first time using the so so I was worried they wouldn't let me on the flight. The app also wouldn't let me select email boarding pass after I viewed the electronic one. The app also would start over every time my screen rotated or my screen locked. I had to re-enter all my information again."
Pros: "The plane was held a few minutes to give us time for a quick transfer since we were late arriving. Even our luggage made it onto the plane with us. The whole Hawaiian staff and crew were so helpful getting us to our connecting flight in time. We were even offered a yummy Rum Punch drink on our flight. Hawaiian flight attendants all the friendliest and most helpful of any airline I've experienced!"
Pros: "The fact they were at least able to change our flights twice."
Cons: "While we were in the Hawaiian Airlines Plumeria lounge, they should've let us know that we were about to miss our flight. Especially with taking care of an 8 month of baby, sometimes you lose track of time. We missed the original flight even though we had asked the front desk agent to contact the gate to hold it for us for a few minutes. When we arrived at the gate, the ramp had already been retracted so we missed our flight. Next flight was the next day so we had to rent another rental car, another night's hotel totaling an extra $200 in Waikiki. At least they changed my flight without fees. But overall a bad experience."
Pros: "Same excellent service as previous flight."
Pros: "Moved up our flight."
Pros: "The short flight and quick service"
Pros: "Boarding was not announced per zone. Zone 1 and 2 were boarded and then 3-5 all at once creating a huge line. Rated 1 on food and entertainment as short duration of flight didn't include either of those."
Pros: "Flight attendents could not get up for the flight due to weather."
Pros: "Left my carry on in the overhead with about $800 in Christmas presents and was able to retrieve in after clearing international customs. Nice, friendly, kind, helpful!"
Pros: "Ground crew was very helpful I give them a perfect 10 or a 5 ⭐️ Very accomodating and helpful."
Pros: "I only gave you 1 star for entertainment because it was only a half hour flight and there was none provided. However, my flight from San Diego was fantastic. It was the best I have experienced on any airline, and I've flown many! Thank you to all for your great service!"
Pros: "I like everything"
Pros: "ambiance great, crew was all helpful with a smile, leg room much better than United. food was good though small portions but that is good.complimentary tv selections also good."
Pros: "The staff were really nice"
Pros: "Great flight, but no wifi"
Cons: "No wifi"
Pros: "Very good customer service."
Cons: "Baggage check in somewhat confusing and a hassle."
Pros: "Friendly staff"
Pros: "Everything was perfect"
Cons: "No vegetarian option"
Cons: "Too expensive"
Pros: "Free meal and wine with it was nice."
Cons: "The seat reclining mechanism was completely missing, just a hole where it should have been."
Pros: "The crew"
Cons: "Wasn't in the air long enough to not like anything"
Cons: "Small tray table - not practical for working on"
Pros: "The staff was great, flight was comfortable, cabin was a nice temperature."
Cons: "Being a 6 hour flight on the way there, and a 5 hour flight on the way back, having some free movie options would be really nice. I knows its not an international flight, but it is quite long to have no entertainment options really offered by the airline."
Pros: "Experienced pilot with smooth takeoff and landing. Nice flight attendents that were respectful of those who were sleeping. Comfortable seats and headrest that is foldable for possible sleeping."
Cons: "Had to pay for movies."
Pros: "Wonderful hospitality, excellent service!! Clean, well thought meal service."
Cons: "Hoping that this will continue!!"
Cons: "Ran out of hot water on flight"
Pros: "Check in process & text updates were awesome!"
Cons: "My flight to PDX was quite bumpy so food and beverage service were impacted, which I totally understand. However, the fact that I was not served at all, does not sit well with me! They had to stop service with only a few rows left to go due to turbulence but rather it just being a delay in service, the flight attendants never came back to check on the customers they hadn’t served even when the seat belt lights turned off. I really enjoy flying Delta but not this time!"
Pros: "i likes that drinks were free"
Cons: "i shouldn’t have to pay for headphones"
Pros: "Newer plane. Friendly crew. Landed safely and on time."
Pros: "Going back home to the US"
Cons: "I had 15 hours layover in Amsterdam so I got me a hotel.one hour after I got to the hotel I got a notification from Kayak app asking me to go get my bag from Schiphol. My bag was supposed to be directly shipped to PDX. I had to leave my hotel back to the airport and spend 2 hours trying to find it only to be told that it was going to PDX. I lost my $170 hotel room, over $70 for taxis and ended up spending the night on the floor at Schipol. I do not think I'll ever use Kayak again. The travel guarantee is a joke too."
Pros: "The crew are very nice on both flights and they were very courteous the seats.T"
Cons: "The seats were not that comfortable."
Pros: "Boarding and luggage check in were great. The flight crew and the flight itself were uneventful which is perfect."
Cons: "Snacks are the bare minimum and the restrooms could have been attended to more often, paper was piling up in the trash."
Cons: "Severe delay"
Pros: "Attentive, respectful and nice crew, swift take off and landing and awesome views"
Cons: "Nothing. Everything went well"
Pros: "Great comfortable flight"
Pros: "Easy, fast boarding. We arrived early too."
Pros: "Entertainment was good and staff was pleasant"
Cons: "Delta assigns seats at boarding, miss when you could pick which seats you sit in. I bought my sisters ticket, hoping we would then be able to sit together but we both ended up in the middle in different rows."
Pros: "I dont like that you change my flight and I have to wait 8 hours at the airport to flight to Mexico City"
Pros: "Eventually made it home. At 1am, when it should have been 1130pm."
Pros: "Zones are more delineated."
Cons: "People were obviously cutting in line and edging up before their zones were called."
Pros: "Flight was on time; captain was clear and funny."
Cons: "Seats a bit cramped"
Pros: "Crew was friendly"
Cons: "We were delayed an hour and a half"
Pros: "clean. friendly. decent snacks."
Cons: "warm cabin. small seats with no head support. not enough drink cart passes."
Cons: "Seats diddn't recline - often ignored by flight crew."
Pros: "Everything was fine other then seating assignment"
Cons: "I was traveling with wife but was not able to seat with her. I was stuck in the middle of 2 of the worlds biggest plus sized people. Armrest was a constant struggle. Willing to pay more next time to avoid hassle."
Cons: "no bed"
Pros: "Great ground staff and flight crew, except they should as warn and apologize regarding the limited gate as access so far from the check-in."
Cons: "Signage is terrible. Delta sign out side is obscured as and too small. Construction is no excuse for the confusion. Delta is not readable on the overhead signs and airport is too dark at night. Everything is hard to find."
Pros: "Great entertainment, comfortable seats."
Cons: "Middle seat with zero chance to switch."
Pros: "1000s of movies and shows to watch. Plenty of overhead bin storage. Alcohol beverage service included. Crew was great."
Cons: "Baked chicken dinner was gross."
Pros: "We had terrible turbulence for probably 4 of the nearly 5 hour flight. The turbulence were the Pitts, but the plane, amenities, staff and amenities were top nothcj! Highly recommende Delta."
Cons: "Bad turbulence"
Cons: "The flight got delayed by 3 hours or more. I missed my flight from LA to FL"
Pros: "Availability of flight. Quick flight, on time. Signage at PDX is good. Easy to find where you need to be"
Cons: "Layover, confusing mob line at checkin."
Pros: "Efficient boarding and helpful flight attendants"
Cons: "I was sitting in a "Delta Comfort+" seat in an exit row. The extra legroom was nice, but the tray table was so far forward I could hardly reach it, and there was no armrest on the window side. The seat covers appeared to be heavily worn, with tears and padding falling out in some places."
Pros: "on time"
Pros: "Food was OK, ice cream at mid-flight was my favorite thing. I liked the choice of movies. Drinks are also good but why not include pure cranberry juice? It goes great with vodka."
Cons: "Boarding is ridiculous. Everyone who is not some kind of VIP is asked to line up and is treated like cattle. 5-feet tall woman holds above her head a sign with the zone currently boarding. Nobody can hear or see anything. Why not use the big LCD displays at the gate??? In the plane they had to restart the computer system as some TVs were not working and it took longer than they said. Toilets were kind of stinky and I could smell them from my seat on row 26. Blankets are way too thin for the blasting AC."
Pros: "Wide-bodied aircraft; free on-board entertainment with a good selection; complimentary snacks, helpful staff"
Cons: "Waiting 45 mins for baggage to arrive on the carousel at LAX, but probably due to the terminal move currently happening and not the airline's fault."
Pros: "Flight was the best we sat right behind first class so it wasn't a long wait to deplane. In flight entertainment was great to with a wide selection of movies to watch"
Cons: "Nothing was bad about the flight sorry"
Pros: "Arrived on time"
Cons: "No food. Only snacks and very good snacks"
Pros: "Again, despite poor flight schedule I made it on my connecting flight and it all worked out in the end."
Cons: "Again, Kayak should allow at least 2 hours of transfer time when booking flights through LAX. I had to go from one terminal to another AND go through immigration and security. In order to make sure I had enough time to make the connecting flight, I didn't check in my luggage which lead to me having to minimize liquids and pastes in my luggage (no vanilla extract or tequila). Also while making the transfer I felt rushed and stressed out. I might search for tickets using Kayak but I would not buy tickets directly from Kayak if my route involves a transfer at an airport that I am not familiar with."
Pros: "On time and very smooth boarding"
Pros: "Good experience given that it was a long flight."
Cons: "How about meal service on the 5hr flight from Atlanta to Portland? The food for purchase options left much to be desired."
Pros: "1st class service was excellent."
Cons: "The food in 1st class does not compare to some competitor airlines. the leather seats do not breath and can sometimes get hot."
Cons: "To be fair the flight from Honolulu to Lihue was on Hawaiian Air, not Delta per se. The crew was rude, but in the terminal and on board. Didn't really rate food and entrainment because of the flight length."
Pros: "On time, new airplane and good entertainment system"
Pros: "See above"
Cons: "See abo e"
Pros: "Crew was excellent, caring and personable."
Cons: "My seat's video monitor didn't work properly, despite crews attempts to reset it. Movie or anything was frozen at the advertisement. Worst part of flight was no ones fault--heavy snow conditions caused 1 1/2 hour back-up for de-icing. Only other complaint I also noticed on my last Delta flight--the volume on the captain's announcements needs to be turned up. Hard to hear much of what he said. His explanation of de-icing, and how it might cause an odor or even haziness in the cabin was very helpful so that I didn't worry when the odor happened. I do like Delta very much."
Cons: "Seating is too crowded"
Pros: "Crew was very friendly during the very short flight."
Cons: "Seats were very uncomfortable - not a lot of padding."
Pros: "I liked that I had a vacant seat next to me."
Cons: "Small, narrow seats and way too cramped. Absolutely no leg room or much space to the seat in front. Terrible for a long haul international flight compared to other airlines. No free alcohol on an international flight!"
Pros: "Went really smooth enjoyed"
Pros: "I liked the service of the crew members and the Margarita was super strong."
Cons: "The seats are really close together. It made it uncomfortable to sleep."
Pros: "I liked that I was able to go to sleep."
Cons: "When boarding I had no sets assignment which I never enjoy. It was 5 minutes to boarding, I still didn't have a ticket and the agent was quite rude when I inquired. In fact, for the majority of the time before and even during boarding he was laughing it up and chatting with ticket agents at a neighboring gate. Then I did board, the ticket was not clear what my boarding group was so I missed out on boarding early. When i get to my seat I have two people completely unwilling to move to let me into my window seat, but are all too eager to tell me to be sure not to hit them. This flight was after a long layover and after a long flight from japan and was a horrible end to an otherwise beautiful trip."
Cons: "WiFi, friendliness, food options"
Cons: "No complaints"
Cons: "I don't like hearing that Suncountry is going to be an airline that charges a fee for everything like Spirit airlines. I heard that this will begin as of January 1st. Suncountry is a great airline. Why would you change that? It's disappointing."
Pros: "They tried to separate me from my son in order to accommodate a passenger using a wheel chair. I accidently found out just before boarding. My son was NOT having it!! They changed our seats, putting us together again, without a problem or negative attitude. Total professionalism in an awkward situation!"
Pros: "Leg room, great view."
Cons: "Nothing, was great."
Pros: "The crew was super friendly and accommodating."
Cons: "They kept making me check my bags when I didn't need to and then had me wait for one and a half hours to get my bags from the baggage claim! They also have the longest layovers imaginable. I had to find out what gate my flight was taking off in at the airport, they never tell you ahead of time. The staff is ok but there was a stewardess on every flight (4) that had serious attitude. I only chose them for economic reasons and wish I had just paid more for a better flight experience."
Pros: "Food, local micro beer selection , service. It was really great. They offered more than any other US carrier. Seats were slightly uncomfortable, but that could have been on any plane. Would love to fly them again."
Cons: "Seats were really hard."
Cons: "LACK OF WIFI"
Pros: "Boarding was good and agent was able to move me and my 2 family members to an exit row so we could be together."
Cons: "Plane left late due to "showers" at MSP, then at LAX we had to taxi from north side of airport to south side, further delaying us 15 minutes or more. Also, exit row seats did not recline even though agent had told me they did recline. None of us could sleep. Very uncomfortable!"
Cons: "The seats are very uncomfortable."
Cons: "No tv screens. They expected passengers to pay extra for entertainment tablets. Also no snacks provided. Just felt cheap."
Cons: "One of the female crew member just had a really bad attitude and was rude multiple times. She was a bit older than the other ones, I believe her name was Linda. I asked for both cream and sugar, she only bought cream then when I asked again, she was really dismissive. The cart was literally 1 feet away, I almost wanted to get up and grab it myself. This happened again with my seat mates. She was really nice to the other white customers but I sat in a row with all people of color, and she was equally rude to them.Linda would really benefit from some diversity (addressing her implicit biases/prejudices) training. It just makes all of Sun Country look bad, this was the first time flying sun country, and I will most likely not fly with sun country again, if I keep on running into air hostesses like Linda. Its unfortunate because the other air hostesses/hosts were really nice, warm and welcoming."
Pros: "Quick plane turnaround once landed"
Cons: "Was not on time."
Pros: "Free checked bag on full flight Very fast check-in Low Cost with Great Service"
Cons: "Wait time on plane after boarding"
Pros: "On time"
Pros: "It was fast check in and we were on our way to Los Angeles crew and staff helpful and friendly."
Cons: "Not enough personal space toooooo crowded and stuffy."
Pros: "See above"
Cons: "See above"
Pros: "Simple boarding, decent seats. No frills but much more value and comfort than other regional/LCCs e.g. Spirit, Frontier, etc."
Cons: "No free or basic entertainment."
Pros: "Sitting in an exit row allowed for lots of leg room and boarding early with the first class passengers. The price of the flight was very reasonable."
Cons: "Not being able to recline my seat, and no fancy in-flight entertainment"
Cons: "The service"
Cons: "I didn't like that there isn't any free snacks"
Pros: "Booked this flight months before I took it on KAYAK. Got to the airport and saw the sign that said "ask about our affordable upgrades". I asked and it was totally affordable. I bumped myself up to 1st class on both flights for $280 total and it was absolutely amazing. The flight staff was so attentive, the food was great and they were not shy about making sure I was getting enough to drink. Overall, this was a great airline that seemed to actually care about the people on the plane as opposed to other 1st class experiences I have had where people try to get the most out of you for the least amount of effort. Sky Country took the time to make me feel like I was worth it and that made all the difference. Would 100% recommend."
Pros: "Very easy flight. Very lovely crew. Very pleasant experience. I'd do it again. My excellent marks are based on the expense. There are more impressive first class offerings on other carriers, but for the price, these people are doing a terrific job."
Cons: "Entertainment is hand held. There is no in-flight wifi."
Pros: "It was timely."
Cons: "Uncomfortable, no snacks, no food, no entertainment"
Pros: "I liked the MSP Terminal 2 airport."
Cons: "Not being able to choose a seat early. No entertainment."
Cons: "Boarding late"
Pros: "Prompt, friendly!"
Cons: "Uncomfortable. Had an aisle seat."
Pros: "I've flown Sun Country in the past & have always had a great experience. This time was no different! 10 min prior to boarding, we were upgraded to first class!! Couldn't have been a more relaxing flight. Would definitely consider flying first class with them again. Thanks, Sun Country!"
Pros: "On time"
Pros: "Jodi, the head flight attendant serving our cabin, was friendly, attentive, professional, and is a huge asset to Sun Country and their business model and mission. She promoted the highest customer service and said she'd been with Sun Country for over 20 years. Impressive! She took our flight from enjoyable to exceptional."
Pros: "Priority boarding"
Cons: "No wifi, no free snacks for preferred seating"
Cons: "No conplimentary snacks like peanuts pretzels or cookies. No built in screens. Have to pay for personal video players."
Pros: "Fast boarding and such a smooth flight. Ticket was so affordable!"
Cons: "No entertainment and no free food. There was trash in my seat compartment."
Pros: "Same aa precious flight"
Cons: "Flight crew not as friendly"
Pros: "Everything was on time, and the service was good."
Pros: "Everyone was nice, great leg space , comfortable, very helpful, reasonable baggage prices."
Cons: "Great experience until picking up baggage. My stroller was broken and 3 of my bags were destroyed!! To make matters worse there was no one to help.. No one at arrival desk, no one to be found by anyone in the airport!! I'm nervous how/if we will be compensated for our stuff."
Pros: "Flight left and arrived on time, in this day and age that seems to be about all you can hope for (also our checked bag was not lost). When checking at the airport in my wife and I had our seats moved together in the exit row for free."
Cons: "For or flight to LA the plane was not at all full but when I tried to check in 23 hours ahead of time the only seats listed as available that were together were in upgrade area's ($15 a seat). We figured when arriving at the airport they could fix this for free but was definitely strange..."
Pros: "Very friendly and helpful customer service across the board - check in was a breeze, flight staff very attentive and cheerful, pilot was amiable and gave us a pretty smooth flight."
Cons: "The seats and rows are incredibly compacted - unless you're a small person you won't be able to move much at all. The aisles are the narrowest I've ever seen - if you sit on the aisle expect to be bumped repeatedly. There's also much less room under the aisle seats for putting bags/personal items."
Pros: "The crew was great. Courteous and attentive. Liked the selection of food that included healthier options like the fruit plate."
Cons: "I am really displeased that there is a charge for baggage. With the price of fuel so low, I find if appalling that airlines charge even for the first bag."
Pros: "Good flight. Good crew. Would always prefer to fly Sun Country for LAX to MSP."
Cons: "Flight was delayed due to a maintenance issue. Didn't mind that. Would rather be safe than sorry. As a traveler, I would have appreciated knowing what the maintenance issue was. When we landed, there was no place to pull in so we had to wait on the tarmac for a while after an already delayed flight. Not Sun Country's fault - that's just the reality of LAX."
Pros: "We made it there"
Pros: "The layover was good."
Pros: "Everything was great"
Pros: "Flight attendants were very helpful. I loved how they came through twice with drinks."
Cons: "Where was Sky Mall magazine??! The aisle seat was uncomfortable because I couldn't rest my outside arm on the armrest without people constantly running into it."
Pros: "OLD SCHOOL CARTOONS, MIMOSAS, AND A WARM CHOCOLATE CHIP COOKIE!!! AMAZING FLIGHT. FIRST TIME FLYING SUNCOUNTRY, BUT IT WONT BE THE LAST!!!"
Pros: "crew was awesome and very accomidating!"
Cons: "the video players offered should have ability to play music"
Pros: "We haven't travelled Sun Country in a long time. Everyone from the gate agents to the flight crew did their jobs right and with a smile. No food or entertainment but we didn't expect that."
Pros: "The boarding process and take off were smooth. The crew was pleasant. Overall good experience."
Cons: "They charge for snacks. There is not a lot of leg room."
Cons: "DO NOT FLY AMERICAN AIRLINES DURING A PANDEMIC. They were not keeping folks distanced from each other, they did not make sure that all the passengers had masks (I understand that people might take them off in flight briefly to drink etc but there were people that walked right on without masks on at all) The flight was FULL. They did a full drink/snack down the aisle thing ensuring that everyone packed into that small space would all be taking off their masks at the same time (if they still had it on in the first place). I did not feel safe at all."
Pros: "I got there safe!"
Cons: "I f plane had slowed downed during turbulence."
Cons: "The flight had an emergency oxygen failure an hour into the flight, so we had to turn around and go back to the departure city for 4 hours. Extremely annoying on an overnight flight."
Pros: "On Time Departure / Early Arrival. Pleasant Crew"
Cons: "Old plane. No seatback entertainment available in plane."
Pros: "Comfortable seats, nice crew, decent entertainment."
Cons: "No AC, and after boarding there was an issue with the; we had to deboard and wait nearly an hour to load onto another plane."
Cons: "The entire entertainment system was down the entire 6 hour flight. Crew attempted to reboot the system several times with no luck."
Pros: "Overall good value for money for a Economy seat. The aircraft is of a recent make & model with the latest amenities on board. Crew is friendly & departure well on time."
Cons: "Exit seats on row 12 are NOT exit seats although they are sold as such. They have regular leg room. Only the left must seat has more leg room as the row in front in that spot does not have 3 seats."
Pros: "Friendly attendants"
Pros: "Efficient, nice crew."
Cons: "Seats were rock hard. Terrible situation for a long flight."
Cons: "My luggage was inexplicably placed on a later flight which arrived an hour after my flight arrived."
Cons: "I arrived at HNL nearly 2 hours before my flight. The check-in procedures at HNL were very poor. There were not enough operating machines to help passengers check-in. In fact, there appeared to be more non-functioning machines .than working ones which created a huge backlog of passengers. We then had to wait in another long line to have our bagged checked and boarded. This was one of the worse situations I've seen in a very long time."
Cons: "Flight was delayed 8hours"
Pros: "Boarding process was smooth and fast"
Cons: "Do you think airline management sits around boardrooms to brainstorm ways to torture its passengers more? The seats and the leg room are ridiculous. It's gotten to much worse recently."
Pros: "I was so happy I could check in online and boarding was a breeze. I actually got to sit by the window when my original seat was in the middle. So nice of the ladies to suggest it to me."
Cons: "No complaints"
Pros: "The airplane was new. It had power plug and entertainment at each seat. It has a fabulous selections of entertainment for all ages. Comfortable seats as well."
Cons: "The crew only came offered drinks 1 time for a 5 hours flight. They did come by to offer room temperature water mid way through the flight. Food choices were minimal."
Cons: "No power outlets or USB ports on a 5+ hour flight. Not great for business."
Pros: "Comfort, snacks, boarding process"
Pros: "The seat pockets were decent, though I like when the magazines have their own designated slot behind the tray in addition to a pocket. Also good there were power outlets. I liked that they didn't skip row numbers, including 13. So if you're in row 22, for example, you know that's literally how many rows back you are."
Cons: "It took 25 minutes from when plane landed until it reached the gate. There was also apparently an issue with the auxiliary power -- the lights went out in back half of plane when we arrived at gate. I prefer having a screen behind each seat, rather than those attached to ceiling on this flight, so that the entertainment can be customized."
Pros: "Everything went smoothly"
Pros: "The flight was delayed by more than two hours which caused us (me, wife, 4yo, and 7mo) to miss our connection from LAX to HNL. We had to stay the night in LA and take a morning flight to HNL. But despite the delay, the gate agent in Charlotte did a good job of updating people and remained very polite even when it was clear people were getting frustrated and starting to get sharp with him. Pilots did a good job of trying to make up as much time as possible. I can't remember how much time they shaved off but I think it was more than 20 minutes. Customer service in LA was solid too. Went to CSD to get our tickets changed. They had already changed our flight to a 8 AM flight. We asked if we could take a later flight because of the kids and he was able to accommodate. They also gave us vouchers for 3 meals and a night at the Holiday Inn. Having a delayed flight is never fun but the AA staff was amazing throughout."
Pros: "excellent from ticketing to depaning"
Pros: "I like américain airline"
Cons: "I don't like the transfer between the aéroport it take long time plus I pay the ticket for the bus when I ask British crew they sad is free. And I arive to my second fly in last minute.clise to miss the flight"
Pros: "I loved that they gave us a pillow and a blanket for travel. They also had free on screen entertainment with some of the best movies on there to watch and even provided free earphones if you did not have any."
Cons: "Nothing, I loved it all."
Pros: "Flight from Lax to Lihue. Very comfortable, crew enjoyable entertainment with options"
Cons: "Everything about the flight from.Boston to Lax"
Pros: "Quick boarding"
Cons: "No food or beverage service"
Pros: "Great attendants excellent customer service"
Cons: "Awful TSAs"
Pros: "Staff was friendly"
Pros: "Comfort in business class. Service was excellent."
Cons: "2nd meal choices were very limited."
Pros: "The different variety of movies that was shown as well as the usb port."
Cons: "No free wifi, more meals, and more drinks."
Pros: "Love the direct flights from RDU to West Coast. Wish there were more cities on the list. The flight was delayed about 45 minutes after we boarded for take off. I hate sitting on planes idling. The seats are already uncomfortable, then add more time onto that to sit. But we made up the time in the air for an on time arrival. Hmmmm?"
Cons: "For a 5 hour flight at dinner time and then the 3 hour time change, the snacks provided are not enough. You just have to remember to bring food on the plane and then risk annoying your fellow passengers with the food/dinner dining space. More checks of drinks would be nice too. Cost cutting measures, but minimal considering a packed flight and pretty high ticket price."
Pros: "Snacks, meals, movies"
Cons: "Too squishy Flight attendant didn't give us a card to fill out for customs. She just walked right by quickly without asking."
Cons: "Baggage claim process way too long. Took 1hr to get off plane."
Cons: "I despise Heathrow. I'll only go there or use an airline there as a last resort."
Cons: "The flight was delayed 9 hours for mechanical issues and they were not able to do anything. Since booking with Kayak neither Alaska airlines or American Airlines would help in getting us an earlier flight and both airlines said they couldn't help after repeated calls. Won't be booking any American Airlines flights throug Kayak again."
Cons: "Poorly food and problems at the check in, although my documents were all in order. Also, we also missed our flight because of the security, who double checked for nothing. Was very very stressful, i will think twice next time before choosing to fly with BA. Check in online wasn t possible."
Cons: "They canceled my ticket for no reason"
Pros: "We bought the extra legroom. Worth it."
Pros: "The flight was delayed for 2 hours. That's not human."
Cons: "After the 2 hours delay, I had to take a shuttle that took forever to get to the terminal that has my suitcase."
Pros: "The flight itself was smooth and quiet"
Cons: "The delay was to accommodate other passengers, but we sat in the airport for hours. AA's communication about the situation was poor, at best, the staff was tired and cranky, and there was no effort to make sure that we were not inconvenienced."
Pros: "Food, flight plan on the screen, selection of music and movies, that the lights were turned down for sleep, quiet efficiency of the crew"
Pros: "Liked having an exit row seat, appreciated being given a full can of soda, and loved the in-flight entertainment options as I was able to watch two recently released movies."
Cons: "Leg and knee space stink for basic economy, especially as a big guy (6'4")."
Pros: "Roomy legroom and proximity to the restroom"
Cons: "There is limited recline."
Pros: "Audio was good movies can be heard and understood."
Cons: "No toillt paper,dirty not refreshed for a 15 hr flight. Back row neverhadfood choices and served cold coffee.should start at back also."
Pros: "The crew was wonderful and movie selection was excellent. They did not provide headphones however. Boo."
Pros: "I loved that the on demand movies were free! The time went by so fast!"
Cons: "I didn't like that it said Alaska Airlines but it was really American so I ran 4 terminals and had to go through agricultural inspection twice. The guy at the counter didn't want me to check in my bag because it was 58 mins before my flight. The lady at the station really helped me and let me check my bag."
Cons: "My itinerary said 12pm departure from Sydney to Los Angeles. However, the departure time was 10:15am, and not on Qantas airlines, but on American. It was luck I found out about the changed time. Also, since the airline changed, it took extra time to find the correct counter to check-in."
Airlines flying from Hawaii to North America have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Hawaii to North America
Masks required on board, masks provided on flights from Hawaii to North America
Social distancing seating
Middle seats unavailable to book on flights from Hawaii to North America
Testing for antibodies, testing for symptoms for flights from Hawaii to North America
Waiving of change fees. Search flexible flights from Hawaii to North America