$69 Find Cheap Flights from Hawaii to the United States - Compare and Save

I understand the delays caused by the storm, but that doesn’t mean the systems had to be chaotic. The app showed one thing, the screens showed something else, and the gates kept changing every 10 minutes. It was a nightmare trying to figure out where to go.

Multiple delays due to weather in Chicago, but the crew did their best to get flights rescheduled and on to their destination. I felt like the crews handled a frustrating situation very well, kudos to them! I was very glad to not have a cancelled flight.

Southwest’s point to point system caused a 2 hour delay due to the crew being late from their inbound flight. Also, the WiFi and entertainment didn’t work on the plane.

One, we were met with more than six hours of delays with no information flowing from the airline to the passenger. I had to continually refresh for updates to departure time - which changed multiple times throughout the day. Updates were never pushed to me nor was an explanation provided for the delay until this morning. Two, while they claim that "due to the short flight" no beverage service would be provided. Our flight was mostly empty. I'd think given the massive inconvenience, SW could have shared a Diet Coke and some peanuts. And BTW, SW used to always make these available on this flight back in the day. Let's be honest, this is cost savings at the customer's expense.

Boarding process, crew were good. But the seats were so uncomfortable that was all I could focus on. I literally had to sit forward so that all 3 of us could fit in row. I will try to avoid Southwest in the future for any flights over 60 minutes.

Much better than the.last. flight on SW on Thanksgiving day

Boarding was quick. The flight itself was good. However, no charging ports for cell phones. Also, the food provided was just a few snacks. For a 5-hr flight, I would expect at least a sandwich.

Boarding was well explained and smooth. The flight was short, so there was no time for snacks. They did offer water or juice, though.

The flight was very short, 45 mins, therefore no snacks/drinks were provided; there should be a NA option for food and entertainment survey questions. Also, there were no charging ports onboard for cell phones. My experience was overall positive.

I love the fact that Southwest airlines has a direct flight from Honolulu to Las Vegas and Las Vegas to Honolulu. The only downside was flying on Southwest is they do not provide meals even if they charged you they do not provide meals. They do provide a free snack that consists of chips pretzels cheese and a cookie. They do serve free drink and if you book the premium flight then you get your choice of an alcoholic beverage. The seats are small so if you are not traveling with three people plan on someone sitting next to you.

The fight attendant for the first class cabin was outstanding. Very attentive and cared excellently for the passengers. Very smooth flight and landing. I used my iPAD and my own apps for entertainment, but I think a service including inflight entertainment will be better for some.

Didn’t call First Class passengers, called priority boarding. I’m old, I was listening for First Class. Family in row 3 made the flight annoying. Out of control child, father the kept getting into to overhead slamming it shut, blocked the isle for a solid 45 seconds during de boarding. Then blocked the door getting off the aircraft. These people should seriously be fined for their behavior, I didn’t splurge on First Class tickets to deal with such things.

It differed from the flight out to Kona: fewer people thus a simple seat change was great. 1 row 2 seats. The menu was also better than the flight out as well. It arrived 45 minutes early.

Your seats do not recline more than 2”. That’s a shame on a 5+ hours flight especially overnight flight. Garbage airline

Delayed flight caused us to abandon bags in hnl or miss our United flight home. Awful

Had small delay to replace a airplane tire but overall it. Went well.

Flight attendants were kind. Until the plane arrived and had a slow taxi. I was on the tail end of the plane and informed the attendants I had a connecting flight. They didn't do anything to help me get off in a more timely manner. Nor did they contact my connecting flight to let them know I was on my way. By the time it was our rows turn my connecting flight across the terminal D gate to C gate was already boarding. I had to run the whole way through the terminal and hope I caught a train inntime. They were calling my name last call by the time arrived at the gate. Then my connecting flight ticket would not work and a new ticket had to be issued requiring presenting my ID again

Part of the first class package is luggage. We checked our luggage in easily but our luggage should be one of the first bags off when we land. On both flights this was not the case. The lounge in Kauai is awful. Food and drinks were excellent on the flight. Service was attentive. On the flight over we arrived 45 minutes early. Like last time the same thing happened in a previous flight. The problem both times was waiting in the plane for 30 minutes so that a spot to unload could open.

Flew first class. No headrest screens on either flight and the one flight had no foot rests either.

Good flight overall. Lots of bumps during flight but pilot kept searching for smooth air

Flight delayed two hours , missed connection flight then connection cancelled- horrible experience with hotel

Omg the disaster at the security was on another level! “Go to this end, sorry closed now, go to that end”. Ridiculous! This took over an hour! As far as the airline was concerned although I booked nearly a year ago I couldn’t get my bag tag - stand in another 15 minute line or my seat on Hawaiian Airlines- 5 more minutes! Then my TSA status was denied. Like what the heck! Makes a person not want to travel with this amount of incompetence

The Honolulu Hub needs 2 to 3 times the amount of things to do as well as shuttles that transport to/from gates and terminals. Arriving from OCONUS locations; transferring to CONUS locations its a miserable experience. Fetching and re-checking bags, then returning to a gate across the airport take longer than any other large airport. If youre confused by what I mean, the process goes like this: Disembark plane Walk a mile to the main terminal Walk half a mile to baggage claim Wait 40 minutes for baggage Walk a mile to re-check-in baggage Wait 20 minutes for checking in those bags Fo back through the wrong TSA line because the signage is poor Almost miss the connecting flight because your gate is across the airport.

The checking was disaster, the crew wasn't behave well. It took us two hours to check in, after that thr line at the TSA was long, we barely make the flight. Bad airline

The crew were exceptionally nice and accommodating. My wife was tired after the flight from Haneda, Tokyo. They let her sleep and served her dinner later after she woke up, before we landed in PDX.

Horrible food and crew. Crew were laughing and talking loud while people were trying to sleep

I liked the Starlink WiFi but didn't like how they said they were the only airline to offer a free meal and it turns out to be just a standalone sandwich and then charge for snacks to go with it. Rather have the free snacks like Southwest, but have the option to purchase a decent meal for a 5+ hour flight.

Delayed and cancelled flights were hard and very stressful, both ways!

Canceled my flight within 24 hours, causing me arriving home midnight. Will never book Hawaiian airlines anymore

I like Hawaiian, it was great that they had good internet connection across the Pacific Ocean, thanks to Star Link satellites. The seating was comfortable, ( I was in economy ). Maybe I missed it, but I only got offered a beverage once. It was a nonstop flight KOA to SMF. I would take it again next time I go that way.

Both were great flights with wonderful pilots! It was not fancy, very simple. But boarding was super easy and the flight was smooth. Pick up in DFW was at corporate terminal which was the only confusing part for uber but if you call the uber driver and drop a pin they come right to it.

Totally great experience. Would definitely travel with them again. Thanks.

Both my fights got cancelled. Said mechanical issues but on flight tracker the flights came in and left! We were lied to!!

Was very impressed they called to confirm he would be on the flight. Great customer service!

We had a wonderful flight due to the care of our experienced pilot and copilot and the magnificent air views from our comfortable seats. What excitement to be in such a small plane with such magnificent around us.

Multiple time changes, then we left earlier than we were told.

Communication could be better but the staff and crew were over the top friendly and helpful, The flight itself was smooth.

flight was cancelled literally at 10pm the night before an early morning flight with hardly any time to reschedule. Will never book with kayak again.

Flight was cancelled twice. Moved four more times. Probably the least timely and poorly run airline I have ever experienced in my life. I have traveled hundreds of times to dozens of countries and this one takes the cake.

Excellent crew, good flight. Flight was delayed about 1 1/2 hours though.