Generally good but there wasn’t any staff available when my luggage didn’t appear at baggage claim in Fresno. It took about half an hour to locate a staff member to open up the locked room where it was being kept.
Generally good but there wasn’t any staff available when my luggage didn’t appear at baggage claim in Fresno. It took about half an hour to locate a staff member to open up the locked room where it was being kept.
There was a group of school age passengers that were very loud and unruly with their chaperones were no where to be found.
Flight delayed from Cape Town to Washington then got diverted to miami and in miami we had to fend for ourselves , im still trying to get to Shreveport now
I just wrote a text which was supposed to be for the flight from Denver to spokane not Frankfurt to Denver.
flight delays, staff only communicating when pushed, food service lasting a grand total of 7 minutes, stuck in seat from 45mins into flight until landing
I liked everything about the flight. The service was excellent!
Too many fees (but that seems to apply to all airlines nowadays)
Delayed a day due to snow storm. Was upgraded. That kind of made up for significant delays from FLL to COS with no compensation or acknowledgement.
It was delayed several hours which delayed our connection in Denver. Not happy.
The crew were really great, but the 4 hour delay in small chunks was the worst.
Hayden (HDN)United States
Tampa (TPA)United States