|Flights Arrive in||Pittsburgh|
|Flights Depart from||Helena|
Pros: The crew was there when I needed them. And out of the way to help sleep. Nice service on departure with wide range of drinks and snacks. Really like entertainment on devices. Many more options of movies to watch. Easy access to restrooms with one in the front and two in the rear.
Cons: Baggage collection at Dulles can be improved. It took over 30 minutes for the bag to arrive.
Pros: Slept the entire flight
Cons: The plane was smaller so there wasn't a lot of space
Cons: You didn't get my bags to airport on time and so I missed my connecting flight which was 90 minutes after my previous flight, I have an 8 month old son and you made us spend another 4 hours waiting for a flight.
Pros: Boarding and seating was smoother than in the past. No more cattle calls.
Cons: Mechanical problems causing delays are not uncommon, but the crew did little to communicate other than apologize. A complimentary cocktail, a working entertainment system, or even a regular update on progress would have helped.
Pros: Has a great crew on this flight...
Cons: You really should include some form of entertainment... at least sitcoms or the news...
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