Nice, easy flight. Boarding was smooth and easy. Really like their 20 minutes to have baggage to carousel rule....nice!
The Gogo videos didn't work much of the time.
The Captain of this flight did an awesome land g in Ketchikan, AK. The runway is short and this was the smoothest touchdown for a landing ever! Thank you whoever the Captain was!!!
The only part I could honestly say was I wish I booked an earlier flight to see Ketchikan from above prior to landing.
I would like to possibly see some better food options maybe for people who can not consume dairy. With the many different cheese platters, I was very uninterested. I had an early flight and thought I'd be able to eat something with a sort of substance. I was quite disappointed, I guess I'll have to be the annoying customer who brings chipotle on the plane next time.
I checked my baggage with ease.The whole trip was without any inconvience. My daughter in CO made my reservations both ways thru you. I appreciated the great $fare. We will use you again . Thank You, Merry Christmas!
Some of the flight attendants were rude and not very welcoming at all.
Old plane, bad food & old crew
Long wait for de-Icing. Got on and off the plane 3 times. First wait was 1 hour, but plane aborted takeoff. Second plane waited at gate with all aboard for 2-1/2 hours and never got slot and de-planed. Third plane waited 1-1/2 hours for de-Icing and finally we were headed home. Arrived 8.5 hours after schedule.
My baggage took for to long to arrive
The staff is very friendly. Most pleasant airline I've flown with.
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