Daily cleaning, installation of cabin HEPA filters on flights from Hilo to Michigan
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Michigan.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Michigan is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Michigan with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Michigan up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "It’s been awhile Since I’ve flown delta and omg they truly blow every other domestic airline out of the water hands down. And I’m flying basic economy. Impressed. Bravo Delta"
Pros: "Missed connecting flight because of late plane."
Cons: "To be in the plane instead of being placed on standby."
Pros: "Boarding was smooth."
Cons: "Flight into Seattle delayed, flight out of Seattle to Minneapolis delayed flights out of Minneapolis to Bismarck delayed. Ran from gate F to gate c24 arrived at 10:23 p.m. Slight to the park at 10:25 p.m. and they closed the door on me as I was running up there. Ran across the entire terminal to get there and they would not let me on. Last Flight of the night to Bismarck. Missed my uncle's 90th birthday party. Would not give me food voucher. Delta gate agent told me she would lose her job if she did not close the doors 8 minutes prior. However the Minneapolis flight waited for 15 minutes for people to board that plane. How does that compute? Why would they not wait 3 minutes for me rather than pay the money to put me up in a hotel?"
Pros: "Missed it"
Cons: "Give back money"
Pros: "Entertainment was up to date."
Pros: "Quick, on time flight. That’s always good!"
Cons: "Lead attendant spoke so fast that he was hard to understand."
Pros: "The food. And services."
Cons: "Upgrade for customers like me. For next fly to first class."
Pros: "Crew was nice and funny"
Cons: "The free messaging WiFi didn’t work for me"
Pros: "The Delta crew was great."
Cons: "I booked a business class ticket through klm, but it was a delta code share flight. Delta was unable to locate me in their system, and I had to contact klm myself to straighten it out."
Cons: "Late arrival"
Pros: "The flight attendants were excellent. The plane was comfortable, as usual. The choice of snacks is great!"
Cons: "Actually, everything was fine. No need for improvement .... even the airfare was great!"
Pros: "Good snacks"
Cons: "Lost my both bags in transit. Also, did not get wheelchair services at Paris and had to walk everywhere with bad legs. Not good."
Pros: "Everything clicked from the start"
Cons: "This flight always arrived 25-30 minutes early...why cant delta post the correct arrival times?? My first class priority boxes did not come off first but near last and wet!? Bad handling but at least within the 20 minutes!"
Pros: "The cheese bites were amazing!"
Pros: "very nice and willing stewardesses"
Cons: "tragic little place for legs, lack of space"
Cons: "No dairy free options!"
Cons: "Last seat by bathroom smelled of urine"
Pros: "The quickness of boarding n the crew"
Cons: "the landin n small seats"
Cons: "Hour late"
Cons: "Crew wasn’t very friendly"
Cons: "Entertainment Poor. Not to many movie for 14 hours trip"
Cons: "Seemed like most everyone is now on Group 1, so boarding was very chaotic and slow."
Pros: "I enjoyed my flight! Great movies, good food and I was comfortable. Nothing like First Class."
Cons: "Delta scheduled us a connection with only 35 min of layover. We had to go from Concourse E to A and the plane was several min late.We barely made it before the gate closed 10 min before pushback."
Pros: "Smooth quick flight."
Cons: "I had to rebook as opposed to it being done by Delta. Cancelation was due to equipment."
Pros: "The crew was very accommodating and the newer plane was very very nice!"
Cons: "no complaints"
Pros: "The t.v. 's at each seat"
Pros: "Short, straight-forward flight."
Cons: "No power outlets, back of the plane is really loud, overhead bins suck"
Pros: "all flights were right on time. service was excellent. crew was very friendly. Comfort+ seating was excellent very comfortable"
Pros: "Flights were both on time and boarded quickly. Crew was wonderful!"
Pros: "left on time - landed early. Gate checked my luggage for me."
Pros: "flight was on time, food was good"
Cons: "entertainment was not working, not enough legroom"
Pros: "Had a great experience on my flight. All on time, and connections were great."
Cons: "Delayed by an hour!"
Pros: "Ease of boarding"
Cons: "I wanted a first class seat there were three available I asked 45 minutes before the flight took off if I could upgrade and they said that they don't allow that within one hour so I was put into a comfort seat for free but the entire flight there were three first class seats open kind of silly I would've paid"
Pros: "Service was good. Attendants polite. Information good."
Pros: "Plane left 2 hours late."
Pros: "One of the male flight attendants was very nice"
Cons: "No food was provided, there was a throw up stain on my first flight to Atlanta then on my connecting flight there was crumbs on my table, my boyfriends table did not want to close so that caused discomfort to the person in front of us. Boarding time took a very very long time"
Pros: "The prior flight arrived late and then due to what appeared to be some mechanical issue, the plane was towed into the gate at about the time we were due to board. I mention this only because this was the only glitch during the rest of the flight. Loved the wide variety of entertainment available inflight, the AC outlets on EVERY row, and though I didn't need it this time, the availability of Wi-Fi Internet is appreciated. And though we left 40 minutes late, we made up part of the time and arrived only 20 min later than scheduled. Bravo Delta! I'll have to check out your version of Mileage Plus."
Cons: "I couldn't understand the gate agent's announcements due to language issue but most of all competing announcements from the gate behind me. One of the flight attendents was more bossy I felt than necessary. She told me not to put my backpack in the overhead bin, even though there was enough space and the back 3rd of the aircraft was half empty (I was in the last loading zone so there weren't many more people after me)."
Pros: "Exit sear so plenty of room"
Cons: "Changed gates without notification"
Cons: "They didn't even pour me a full cup of orange juice."
Pros: "Plenty of room. Flight only about 1/3 full."
Pros: "Arriving and departing flights were at totally opposite ends of airport"
Pros: "Crew excellent!"
Cons: "The flight was crowded!"
Pros: "Good crew and service"
Cons: "Tough landing at DC but it was the wind"
Pros: "the crew was great, the food was okay, the movie selection was awesome, overall really happy with the flight."
Cons: "as far as a seat in coach goes, you're getting a pretty good deal. obviously flying 14 hours across the pacific is pretty rough and we would all like to fly first class, but as far as coach goes, I cant complain. only downside was that I had an exit seat, so tons of leg room, but couldn't use the entertainment while in taxi, takeoff and landing, where I could've squeezed another movie in, but its a safety thing and a fair trade for the extra room."
Cons: "I’m 6’3. My legs don’t fit in the provided space and I’m too tall for the head rest."
Pros: "American is our main airline and We never are disappointed"
Cons: "No había espacio para equipaje arriba."
Pros: "Crew was absolutely precious."
Cons: "Delayed because a passenger was let on that shouldn’t have been. The plane was kind of beat up and gross. The gate changed after boarding started. This is the second flight in two weeks that had the wrong gate posted."
Pros: "Crew was good"
Cons: "Less gate changes"
Pros: "The crew was ok. They did what you expect for a short flight."
Pros: "The flight actually arrived ahead of schedule!"
Pros: "Quick turnaround from incoming flight. Crew was friendly and efficient"
Cons: "Flight was delayed over 3 hours."
Pros: "The crew was fantastic and our seats were exit row which was comfortable. We had terrible weather and the pilots crafted an exceptional and safe landing. The flight attendant was hilarious!!"
Cons: "Nothing. It was great"
Pros: "It was a comfortable night flight, great crew"
Cons: "Give a hot drink in the morning"
Pros: "I really enjoyed kicking back and watching —- **EXCUSE ME EVERYONE ........ JUST WANTED TO LET YOU KNOW.......... WE’RE GOING TO BE LANDING IN A COUPLE OF HOURS IN BEAUTIFUL..... SUNNY.... LOS ANGELES.... WHERE THE TEMPERATURE IS A PERFECT..... 72 DEGREES..... FAHERENHEIT** —-a couple of movies."
Cons: "*ding We Are GoingToBeLanding In Two Hours. *ding* I noticed there were a number of anno — *JUST WANTED TO LET YOU KNOW.... THAT WE MAY EXPERIENCE SOME TURBULENCE.... BUT WE SHOULD BE LANDING A LITTLE EARLY..... IN ABOUT AN HOUR AND 45 MINUTES... YOU SHOULD REACH YOUR DESTINATION.... IN BEAUTIFUL... SUNNY... LOS ANGELES...* —uncements in the middle of watching a movie. And it seem — *ding* Some TurbulenceMayOccur PleaseFascenSeatBelts. FlightAndCrew PleasePrepareForLanding in OneHour and FortyFive Minutes *ding* —ed difficult to relax and pay attention to that movie. It sorta seemed like the pilot wanted us to — *ALRIGHT EVERYONE WE’RE EXPERIENCING SOME TURBULENCE HERE.... JUST WANTED TO LET YOU ALL KNOW.... TO FASCEN YOUR SEATBELTS..... AND PLEASE REMAIN SEATED* —pay attending to him instead of the movie or whatever other people were doing."
Pros: "Everything was time."
Cons: "Sitting next to the toilet."
Pros: "Because the flight wasn't full we passengers in the main cabin had the chance to spread out a bit more, which was great on such a long flight. Also the flight attendant let me have my scotch for free! Hooray!"
Cons: "Without power at each seat it's difficult to take advantage of the otherwise free entertainment that is only accessible through the app or on a laptop. There was a DC power outlet at my seat (not all of the seats in the main cabin even have that) but guess what--it required a cigarette-lighter-style adapter to plug in. I certainly don't travel around with one of those! And most of the other seats in the main cabin had no access to power at all. My battery wouldn't possibly last through a 7-hour-plus flight without supplementary power. Oh well, fortunately there are still books and magazines. Just like old times. Be more like United or any other international airline, American!"
Pros: "The gate crew and flight crew took extra care of my wife, who has MS and related difficulty walking. They showed great care - very friendly and professional. Pleasant experience all the way through."
Cons: "Seats were a little close together, so my knees were always touching the seat in front of me. Not terrible, but not ideal. I'm 6'1" and my legs are a bit long."
Pros: "Easy check in, helpful staff. Great seats and lovely in-flight amenities. Most of the food was really good and quite a bit was offered during the flight. Arrived early and staff was really helpful in getting through customs."
Cons: "Weight limit on baggage was very strict. Boarding took a long time and seemed disorganized."
Pros: "First class seating comfort and service. Even my flight in the main cabin was relatively comfortable, but I'm a smaller stature person so... On time promise kept every flight."
Pros: "Excellent Travel"
Pros: "Direct flight. Larger drink serving."
Cons: "Our seat row didn’t recline. Row in front of emergency exit."
Pros: "All good."
Cons: "No movie."
Cons: "Six-hour flight. Seemed like a new plane, but no electrical or USB outlets. And considering there were no seat-back entertainment units, we had to use our phones, which ran out of power midway through the flight ... and again, no way to charge. Why not use this plane for short routes and use the better equipment for long flights between big hubs like this one was?"
Pros: "With my frequent flier status, I get some perks on American, but by using the Boeing 777 instead of the Airbus BA uses, we had comfortable coach seats, easy boarding and good entertainment."
Cons: "Food is still just okay, but after all, it's coach."
Pros: "The gate agents took great initiative to line up new fights for possible missed connections."
Cons: "Didn't appreciate an hour delay because a crew member decided not to go to work today and there seems to be no planned contingency staff at the airport for early morning fights. Made me late to PHX, and I had to run across most of the airport to make my connection."
Cons: "Bathrooms didn't work delaying initial departure an hour. Ran to connecting flight and made it prior to door being closed. 12 passengers in total were told that we would be boarded and then were abrubly told none would be boarding our final leg to the Caymans even though our seats were available. Horrible company culture not focused on customers."
Pros: "Smooth takeoff and landing. The seats were comfortable for a 3 hour flight."
Cons: "Nothing to complain about. I was satisfied with this flight."
Pros: "American Airlines is always my first choice for flying. Gate crew was February friendly & efficient."
Cons: "This particular plane was not worth the up charge for seats. The head phone jacks did not work in our entire row & nobody cared, so we were not able to watch the monitor or any entertainment. Seats that didn’t have to pay extra we’re working. They skipped our row when offering drinks & snacks, when my seat mate asked for some of the biscotti the attendant questioned her asking if she was sure she hadn’t already already had one. Final small thing was the latch on the try table was not working correctly. In a nut shell, not worth the extra money that was paid."
Pros: "I enjoyed the crew members, they were very nice and smiled despite it being so early. I also enjoyed that they mentioned about the free movie watching option if you have the AA app."
Cons: "I didn't like that they didn't offer any snacks such as pretzels or cookies. Other than that, it was a very comfortable flight."
Pros: "Given our delay, our lovely stewardesses made me feel super calm and comforable."
Cons: "Completely out of the crews control but we were stopped mid takeoff due to the cold weather and macchanical issues. I completely understand better safe than sorry but it was just very jarring having to be stopped mid takeoff rather than just triple checking while we were still on the ground."
Pros: "In flight entertainment is good."
Cons: "Leg room is getting less and less. I’m 5’10” and couldn’t move my legs."
Cons: "Checking my bag when there was plenty of overhead cabin space"
Pros: "Seats were more spacious and a representative was great about helping us find seats close together for a party of 4 that had originally been split up."
Cons: "No sort of real line before boarding. Other customers were getting in who had numbers that were not yet called. Staff at the inside gatealso gave very short answers."
Pros: "I like the fact we got to Dayton 20 minutes early!"
Cons: "I don't like the fact that we don't have access to the overhead"
Pros: "New aircraft with good entertainment system. Did not crash."
Cons: "Very tight seat spacing in pitch and width. Screen did not tilt so even with the very minimal backrest recline viewing was not ideal. This was to "punish" me for not buying the various seating upcharges American tag onto the ticket price. It was a low cost ticket on a very convenient transatlantic flight from RDU, "Easyjet" pricing brings "Easyjet" seating. I have flow a lot, 3MM miles on UA alone, and this reminded me why AA did not get much of my business! I will have to revert to the "Continentalised" UA (another sore point!)."
Pros: "It was on time. Crew were very good."
Cons: "Plane seemed very dated. No individual entertainment No USB chargers Not much space"
Pros: "Very prompt"
Cons: "Staff were short with passengers, and one was quite rude to an older gentleman."
Cons: "You lost our bag and our original flight was shrunk. Our seats booted without warning. Late to our conference in Arizona."
Pros: "Boarding process was easy"
Cons: "Got delayed by almost 2 hours, no wifi or food on the plane."
Pros: "Flight left on time. Staff was excellent like always."
Cons: "No outlets on the plane. My flight was suppose to have WiFi but it didn't work."
Pros: "Our plane was grounded before take-off because of a mechanical issue, and the airline did a good job of informing us of the status of the repairs and eventual aircraft replacement. They offered us sandwiches, snacks and drinks for during our long delay."
Pros: "Liked the little compartment above the tray for electronic devices and the outlet below helped keep my grandsons tablet charged for the flight! Liked the headrest - had flaps that folded out for support if you needed a nap."
Pros: "Screens on all headrests with free movies is very nice"
Cons: "More delays for our trip"
Cons: "The boarding was unorganized, the person calling for boarders had a heavy accent and hard to understand, many of us missed our group call. Boarders were positioned every where and it was hard breaking thru the crowd to get to the boarding area. A real cattle call. Inside, the plane is very confined environment. The wine was a nice touch but I don't drink. The food served was not the greatest."
Pros: "Very good crew. The gate personnel also made the best of a bad situation."
Cons: "The 90 min delay and multiple postponements were a huge problem. The fact that there was such a long delay that there was another flight to the same place leaving approx 5 min later and then an hour later is pretty sad. And loading from the gate consisting of walking through cattle gates across the Tarmac was slightly irritating. In the future if you can't find enough working aircraft, make better arrangements."
Pros: "It was a good flight, even though packed and I was in an unwanted middle seat. (I made the reservation on flight # 16 at 12:30 and when I went to check in found i was on flight # 12 at 11:11 and had been assigned a middle seat. The problem was probably made by me because I did receive a notice that a flight had been changed and I didn't follow up to see."
Cons: "There was a real problem at Baggage claim. More than an hour after the plane had landed and no baggage. The plane touched down at 7:41. I did not leave the airport with my bag until 9:15. Bad"
Pros: "The fact I made the flight"
Cons: "Nearly missing the flight that my luggage did not arrive with me that I had to go back to airport 6 hours later to get it!!!!!"
Cons: "We were delayed for 4 hours, due to a mechanical issue. We were not given any forms of reimbursement. I would like a 500.00 voucher."
Cons: "Wifi didn’t work entire flight even though I had paid for it ahead of time"
Pros: "Crew on both our flights were very nice and accommodating."
Pros: "Great Entertainment options and meals"
Cons: "A bit more space for legs and more courtesy from cabbin attendants"
Pros: "Excelente atención, salida y llegada a tiempo y buenas opciones de comidas y servicios"
Cons: "Todo estuvo bien"
Cons: "Was sick so couldn’t fly airline refused to help and let me change my flights"
Cons: "Baggage, late flight, other delays."
Pros: "Very friendly crew."
Cons: "This is a small airplane. I would like to see United insist that people check large bags."
Pros: "The attendants were amazing, fun, attentive and provided for a very quick four-hour trip!"
Cons: "Not one thing."
Pros: "Departed and arrived on time."
Cons: "Legroom was minimal."
Pros: "Customer service was super"
Cons: "Nothing. Everything was great"
Cons: "No food.long flight if you come from a connecring flight. They serve pretzels which exclude people who don't est wheat. Serve an option of mixed nuts.breakfast was the ssme a cookie serve a rice cake ootion. I ordered celiac snd got the cookie on the Panama City to Asuncion flight"
Cons: "Small plane"
Cons: "Delayed just like my first leg. Will never fly United again."
Pros: "The flight from BHM to DEN (my connection) was re-routed due to poor weather in DEN. What was supposed to be a 3-hr flight, turned into a 5-hr flight. Thank goodness my layover was originally 3.5 hrs, so that extra time in the air cut into that wait time at the airport, but at least waiting at the airport would allow me to move around and stretch my legs, and not be stuck in THE tiniest plane seat I've ever experienced."
Cons: "Being stuck on the plane for 2 hours longer than the original flight time of 3 hours made my legs ache. The seats were SO incredibly tiny, and there is very little room in the pocket on the back of the seat in front of you. You can't fit a water bottle, and barely my tiny purse or e-reader device. Please do away with these super-tiny seats."
Pros: "kosher meals were on plane. extra legroom was comfortable. Good choice of movies"
Cons: "We started to board on time and after group 1 boarded, they said they pulled the crew for a different flight and we needed to wait til 1:30 AM ( 2.5 hours delay) to board. Then 30 minutes later they called us back after finding another crew. It was very chaotic and made not sense"
Pros: "Nice flight attendants, clean cabin"
Cons: "Flight delayed 2 1/2 hours. Arrived late to destination"
Pros: "See below"
Cons: "See below"
Pros: "Ease of boarding and deplainig."
Cons: "There seemed to have been some “action” with 2 passengers - the crew members seemed frustrated and not very helpful. It left me feeeljng very confused & worrisome about the flight."
Cons: "United has started charging for taking on a regular size carryon which I do not appreciate. Additionally, I cannot check in online, only at the gate. I will look to patronize other carriers."
Cons: "Cold on board. Need to offer blankets if planning to keep temperature down all the time. Very unpleasant to be freezing for couple hours while wearing warm jacket."
Cons: "The departure moved to three different gates. Inconvenient."
Pros: "Ground crew"
Cons: "I just plain feel like United lied to me/ passengers. Entertainment overpriced. Wifi doesn't work. Maintenance delays. Long wait for baggage. United Airlines is one of the worst. Unhelpful at customer services."
Pros: "Nothing about this flight did my husband enkoy, we have been apart 3 months, and he never made it in he had to turn around and go back to hawaii, he has a bad leg, and they layover in Newark was gonna be extensive"
Cons: "The entire flight to lax, when he had to get a flight back to Hilo"
Pros: "Friendly staff. Great customer service"
Cons: "My seat was the last line and it was uncomfortable."
Cons: "Same as above."
Pros: "I arrived ahead of schedule."
Cons: "The female attendant was very friendly, welcoming and engaging. The male flight attendants, not so much!"
Pros: "I survived."
Cons: "Just before takeoff we had to abort and the crew slammed on the brakes. It was entirely frightening. We sat on the runway for a long time after that while the crew did not have clear answers for what was happening or why. Several things happened while we were on that plane that were unnerving for the passengers. So much so that at least one passenger threw up. Very scary. We did end up taking that plane on to our destination two hours later, but it was the worst flight experience of my life."
Pros: "No baggage fees. No seat fees. It was almost the same price to fly first class."
Pros: "I wasn't on a united flight because of the delay."
Cons: "Boarding late"
Cons: "I'd have to say poor since I'm still stuck in Denver."
Pros: "The seats were way to small. Nearly every feature costs money. The crew was rude."
Cons: "Seat size us the top comaint."
Pros: "The stewardess at the back on the plane was very friendly."
Pros: "Texted notifications of the many delays and changed gates until it finally left"
Cons: "Flight was delayed due to mechanical issues AND a delayed crew"
Cons: "Nothing is provided: you have to pay for everything, food and movies, paying a return ticket at 1000$ between Indy and Hawaii, I was expecting much more!!"
Cons: "Awful. No crew. Horrible accommodations."
Cons: "There were no vegan complimentary snacks"
Cons: "Called customer service and lady was siper rude!"
Pros: "Good service, helped me make my connection"
Cons: "I'm 5'0 tall and the seats are tiny even for me. Which is pretty bad."
Pros: "Good flight attendants"
Pros: "The staff did fine but that's about it."
Cons: "I can't believe that a free meal isn't served on 6 hour flight and I also had to pay for the movies after paying over $2000 dollars for two tickets. It was just an extremely long domestic flight that should have been treated more like an international flight with free movies and a meal server."
Cons: "Had to pay for my own shuttle to the train station (an hour away) and sit on an overcrowded train for hours. Extremely disappointed. Flight was canceled do to "air traffic control." No attempt was made to put me on other carrier's flights even though there were open seats with another airline."
Pros: "My husband and I were upgraded (without our asking) from Economy to Economy Plus....Yea more leg room for tall husband."
Cons: "With the automatic Upgrade from Economy to Economy Plus, we gained a little more leg room for taller husband, however our seat would not recline. We asked the Attendant and she said that row 15 was just ahead of the Escape seats and they don't recline. I felt like my head was being pushed forward the entire flight home... Most uncomfortable and we had the night flight... no sleep... too uncomfortable."
Cons: "I had asked for help for when we landed in Houston to get to my conecting flight. The attendant was nice enought to arrange it, but when we landed and I introduced myself to the person with the wheelchair, he made me feel bad enough to walk to my conecting flight. Anyone traveling, paying for the services of the airlines should not be mafe to feel ashamed to ask for help."
Pros: "Check-in was fast and easy!!"
Cons: "Old planes, poor food, terrible entertainment options. The whole experience is mush less rewarding than other airlines."
Pros: "On time"
Cons: "Snack is spicy"
Pros: "the nice crew"
Cons: "the Economy Plus was not that great ,I was in the center seat .I was unconfortable."
Airlines flying from Hilo to Michigan have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Hilo to Michigan
Masks required on board, masks provided on flights from Hilo to Michigan
Social distancing seating
Middle seats unavailable to book on flights from Hilo to Michigan
Testing for antibodies, testing for symptoms for flights from Hilo to Michigan
Waiving of change fees. Search flexible flights from Hilo to Michigan