Find Cheap Flights from Hong Kong Intl to San Jose (HKG - SJC)

Great juices. We really enjoyed the mango juice and coconut juice. The raw vegetable and fruit meal was good. We added humus to it and that added to the taste.

Didn't appreciate the fumigation of the cabin. Maybe add humus or guacamole to the raw vegetable or fruit platter.

service minded because I am tall, so gave me a free exit seat without asking.

the check-in took 1 hour. Impossible to do online check-in from home. the food is not good and entertainment without subtitles for let's of movies....

Service was awesome

Inflight entertainment has a limited selection

i like tv which has many movies

i dont like because i still not take my baggage

- Decent entertainment selection - Seats weren't the worst

- Food was kinda so so

Nice, clean plane. Boarding was efficient and quick.

Air traffic delay at FRA for almost an hour sitting in the boarded plane. Terrible food - almost threw up after the flight!

0 space felt like two people were sitting on top of me the entire flight. Seats are so small. No room to even put my arms at my side. I'm 5'9 and my knees were scraping the seat in front of me. Uncomfortable the entire flight. only nice part of the flight was the captain and crew.

Nothinh

The flight crew’s non challent attitude

The stewardesses were kind and courteous, attending to every need with a smile.

Not vegan/vegetarian options for meals. Also if you are able to upgrade from economy seating, do so! Your legs will thank you for it. L

Premium economy is the way to go! Comfy seats with plenty of room; preflight lounge access.

Unfortunately, premium economy is the only way to go, because economy class seats are very cramped and "locked" in the upright position (for a 10+ hour flight), and it's a bit pricey.

Everything on time

no outlet to charge phone

The crews' smile and politeness were excellent.

The line was way long to check in at the Narita International Airport.

On time departure. Early arrival. Lots of seat back movies.

Need more new releases for movie selection.

With almost airlines charging much more while delivering much less, it was a pleasure to take this flight and actually be treated like a consumer who paid a lot of money to fly. They fed us, gave us drinks, and were generally very nice and accommodating.

No complaints, other than I wish I could afford first or business class!

not much

3 1/2 hrs late departing dfw, and luggage missing, found and delivered the next day.

My seat was broken and would not recline, i mentioned it to the stewardness and even though there were other empty seats they did not offer to move me.

Overnight flight so slept. Flight attendants were friendly and helpful.

Cramped seating. No entertainment.

Very nice flight attendants.

Sick people coughing and crying babies. :D

The stewardess was top-notch, professional and friendly

Exit seating with more leg room.

No power plugs in a 4h+ flight is not acceptable. That should be standard for every passengers. Unclean seats. General abrasiveness from some of the staff.

Excellent crew

I ordered food for my son and they had no record so he had some snacks only during a 10 hour flight. The cabin temperature was freezing, everyone was shivering but despite requests it stayed cold.

Crew

No upgrade

Staff was attentive and pleasant. Seat was comfortable, good knee room. Left and arrived on-time. Good experience.

Reclining seats need to either go away, or be built so that reclining takes leg room away from the person reclining. Why should I be punished for a rude passenger in front of me who decides to punish me by reclining their seat?

Glass of water and a quick flight was all I needed. Went very well.

Small delay waiting for the walkway arm at the gate otherwise we’d have been early

I thought the service, efficiency and kindness of the staff was top notch. They made the flight really enjoyable. Hainan does a lot to make sure you feel like you are getting a high quality experience even while flying economy.

I notice a few things around my seat that were kind of broken, which was surprising knowing that this was a new Dreamliner ... I thought certain things would not be as worn yet. Though I am sure it gets a tons of abuse! I also thought the food was sub-par and we always had a really hard time hearing any announcements because they were not clear, loud and English was challenging to decipher.

Great juices. We really enjoyed the mango juice and coconut juice. The raw vegetable and fruit meal was good. We added humus to it and that added to the taste.

Didn't appreciate the fumigation of the cabin. Maybe add humus or guacamole to the raw vegetable or fruit platter.

Special meals were delivered very quickly. Enjoyed all the nature films. Stewardesses were very helpful and spoke enough English to understand.

The food.

Flight was delayed 7 hours. Airplane stopped at an airport 100 miles from my destination. I was several hours late after that unexpected stop & already 8 hours late from the prevvious delay. I won’t take hainan after this.

Flight, weather, crew interaction was all great.

They dont give us socks for our feet or tooth brushes or mints or anything. One small bottle of water for a 15 hour flight doesnt cut it, sorry! This is one CHEAP AIRLINE!

The transit lounges at the new Seoul terminal are outstanding.

1. Planes outdated - We were on an old airplane from Seoul which had compact seating, touch screen on tv controls were not functional. We had to help our kids with the program selections. Wished that the 7 hour flights are upgraded to newer ones with touch screen control, just like the 12 hour flights. 2. Food options not available - My son & daughter ended up skipping both meals during the second leg. They did not want to eat hamburger in kids menu, Korean air did not have alternate meal option like pasta or pizza in flight, which was not what I had expected. Cold sandwiches were offere prior to landing in breakfast menu, all of us had to skip it. 3. Turbulence - my son ended up vomiting twice in second leg. Fortunately we carried 2 spare sets of clothes. 4. Checked baggage in Mumbai airport took 1.5 hours to arrive on the baggage claim belt which was just a waste of time. Korean Air staff just blamed airport authorities on the baggage delay and did not inform anxious passengers awaiting for their baggage after the long flight. Korean air was inefficient in every way.

Adult and kids menu was good on flights departing San Francisco. Programming options were Good.

Lot of walking (almost an hour) between terminals for transfer between 261 and 236 gates.

The food.

Flight was delayed 7 hours. Airplane stopped at an airport 100 miles from my destination. I was several hours late after that unexpected stop & already 8 hours late from the prevvious delay. I won’t take hainan after this.

Service was awesome

Inflight entertainment has a limited selection

Great juices. We really enjoyed the mango juice and coconut juice. The raw vegetable and fruit meal was good. We added humus to it and that added to the taste.

Didn't appreciate the fumigation of the cabin. Maybe add humus or guacamole to the raw vegetable or fruit platter.

service minded because I am tall, so gave me a free exit seat without asking.

the check-in took 1 hour. Impossible to do online check-in from home. the food is not good and entertainment without subtitles for let's of movies....

They lost my luggage

Special meals were delivered very quickly. Enjoyed all the nature films. Stewardesses were very helpful and spoke enough English to understand.

Service was awesome

Inflight entertainment has a limited selection

Good entertainment

Forgot one of my kosher meals on one of the legs.

Enough legroom/more than what you’d find on your standard 4-5 hour flights. The stewardesses were great! They attended to every need with a smile. They did a great job of making sure everyone was comfortable.

They need some vegetarian options for meals.

That it didn’t crash

It was very delayed and then the luggage still hasn’t come out

Crew tried to be friendly

Slow to depart after boarding on time, with an eventual delay of 1 hour (deplaning was extremely slow) before we reached the baggage claim area. The wait for baggage took another half hour

Great service, on time.

Seats were designed for Japanese folks. Nothing like being stuffed into a center seat with narrow seats.

Everything went as expected. Overall a smooth flight and friendly service.

Well, it's never comfortable to try to sleep in economy class, right? But I knew that going in, and that's what I chose.

With almost airlines charging much more while delivering much less, it was a pleasure to take this flight and actually be treated like a consumer who paid a lot of money to fly. They fed us, gave us drinks, and were generally very nice and accommodating.

No complaints, other than I wish I could afford first or business class!

The service provided was excellent. The food was as good as airline food goes. The entertainment options were excellent.

Coach seats are a very cramped!

On time departure. Early arrival. Lots of seat back movies.

Need more new releases for movie selection.

Just happy to be on any flight back to LAX. Once on the plane, Hainan was good and I would fly them again.

They lost my luggage

i like tv which has many movies

i dont like because i still not take my baggage

The direct flight to San Jose The entertainment

Food was terrible, inedible actually. It is not because I dont like chinese food... I have spent months (on multiple occasions) traveling the country and love the food, even the weird stuff. Thank God my wife and I always come prepared with snacks when we travel.