Daily cleaning, installation of cabin HEPA filters on flights from Hong Kong to California
American Airlines, Cathay Pacific and LATAM Airlines have all waived their change and cancellation fees on flights from Hong Kong to California. Confirm policies on booking site.
LATAM Airlines does not allow booking a middle seat on flights from Hong Kong to California.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 15h 28m
The cheapest ticket to California from Hong Kong found in the last 72 hours was $362 one-way, and $463 round-trip. The most popular route is from Hong Kong to Los Angeles, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $362.
American Airlines flies most frequently to Los Angeles from Hong Kong. In general, Cathay Pacific, LATAM Airlines and Malaysia Airlines fly the most to California.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to California.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to California is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to California with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to California up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Needs more variety of movies"
Pros: "Was able to get home toward Los Angeles with delays and change in plane so did not get proper seating as reserved."
Cons: "The plane was delayed from Tokyo to Los Angeles due to a pilot staffing issue. The plane stopped in Honolulu at 6:00AM in the morning and no staff was able to assist so they made everyone go through the run-around to have the luggage scanned for agriculture. Then they stated that even though we had pre-check, we did not qualify and the boarding pass was not issued with Honolulu to LAX. Over 5 hours delay and did not know that we could have stayed in Hawaii free room and meals. Terrible and one of the worst vacations ever for returning to the US. The food was not great."
Pros: "The coach seats were larger than those on domestic flights. The window glass was dimmable for ideal lighting."
Cons: "The arm rests did not go up all the way. This made it difficult to maximize comfort with my wife."
Pros: "Very friendly and accommodating crew."
Pros: "The crew was organized and efficient."
Cons: "Entertainment: movie choices were limited."
Cons: "Seat cushion could use more cushioning. Larger portions of drinks served"
Pros: "Good service"
Pros: "Seating and service"
Cons: "Flight to Haneda airport not Narita"
Pros: "On time Cleanliness"
Cons: "The food for people with special needs is horrible Most of the staff has poor communication in English on international flights"
Pros: "Thier food tasted excellent!"
Cons: "Wish there was a vegetarian option too."
Pros: "Able to accommodate many dietary requirements and friendly crew"
Pros: "Attendants appeared intolerant and impatient. Not the pleasant courteous crew flying into Japan."
Pros: "Flight was half full so was able to take aisle seat."
Cons: "Fight attendant service was poor. Even getting water for meal, the attendant 'forgets' to bring it."
Pros: "Everything. Was just outstanding."
Cons: "No complaints"
Pros: "Entertainment options were good"
Cons: "Food was mediocre and long waits for restroom"
Pros: "the staff"
Pros: "As usual A1 service all the way!"
Pros: "Very warm attendants Excellent food for the price paid Highly professional crew Efficient boarding and ontime takeoff"
Pros: "There was more leg room than most airlines, friendly staff, and good movies and food selection."
Pros: "The JAL flight was great. Seats were comfortable and leg room was very good. Crew was excellent too and very attentive."
Cons: "The food was not good at all on this flight. My last flight on JAL in 2010 the food was excellent. Not sure what happened but the quality of the food has gone down and it was disappointing. Luckily had a bite at the airport before boarding to sustain us on this long flight."
Cons: "Seat was too hard"
Pros: "everything, the courtesy of the entire crew, the way they show care and respect and compassion to the passengers especially the seniors"
Cons: "flight delays"
Pros: "All was efficient but no standout"
Cons: "Nothing was bad enough to mention this column"
Cons: "The father next to me that spilled two drinks on me. I didn't even get an apology. Beyond sold out plane too..."
Pros: "Everything was perfect! Thank you for a great experience!"
Pros: "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
Pros: "Crew very helpful and courteous"
Pros: "Arrived on time"
Cons: "Slow check in at the airport"
Pros: "Asian vegetarian meal"
Cons: "limited rest room facilities"
Pros: "Good service and selection of movies.Boarding is orderly. Crew very courteous. . We have been flying JAL for a few times and never regret"
Cons: "Boeing 777 is not as attractive as the new 787.e.g. Ambient lighting, cabin noise control etc., are far more superior in the 787"
Pros: "Seats were comfortable and plenty of leg room. Food is much better than US airlines and so as the service! Will fly JAL from now on."
Pros: "Comfortable and spacious for economy class. Very helpful staff."
Cons: "If I have to be picky the movie selection didn't seem great."
Pros: "The flight was great! Premium Economy on JAL is worth the price. The leg rest was a huge perk and luckily nobody was sitting next to me so it felt extra roomy!"
Cons: "The entertainment selection wasn't as robust as other flights. I had to make sure and "save" things for the flight back so I wasn't bored. I always pack a book or game along the way, so it really wasn't that much of an issue."
Pros: "JAL ' service is nice."
Cons: "I didn't like MSG in food."
Pros: "Comfort seat, decent food, polite service"
Pros: "the crews were very professional and caring. the food was the best of all so far"
Cons: "the only thing was this flight was delayed and we missed the flight at LAX, but JAL reserved a hotel room near by for us so that we were able to refresh ourselves and relax till the next flight. thank you JAL!"
Pros: "the AA flight to japan was the worst flight I've ever been on! tv sreen didn't work, space was tight, food terrible, two sets of headphones bad, I could go on but I don't even want to think about it anymore"
Cons: "getting off"
Pros: "The good: The food was tasty given we were on an airplane. Better entertainment selection than my AA flight to Japan. I prefer the 3-3-3 seat layout to the 2-5-2 because even though I had a middle seat there was only one person to get past in either direction."
Cons: "The bad: The plane was warm. I understand some people get cold, but since blankets are provided I would much prefer a colder plan than a warmer one. The warmth made it hard to sleep, which is a big problem on an overnight flight. JAL does not provide individual air vents to passengers seated where I was. I understand the reason for this, but I wish there was some way to get more comfortable. The seats were standard airline economy seats, roomy enough and with enough legroom for my sub-6-foot frame, but not the most comfortable."
Pros: "Good food, real silverware, blanket and pillow provided to economy class, crew offering water and tea through the cabin constantly but unobtrusively."
Cons: "Long, long flight, not much leg room."
Cons: "Some crew members from Hong Kong better make more effort to improve service skills."
Pros: "Great movie selection, food was decent, good beverage service, good temperature in the cabin, good leg room"
Pros: "Japan Airlines was a pleasure, from beginning to end & in between. The flight attendants emulate joy in their service to others, they are observant to the clients' needs even before they are asked for help. In a long flight such as this was, it was obvious that they also tend to the comfort of the passengers by ensuring that the restrooms are always clean & presentable. Will fly them again whenever I have the opportunity."
Cons: "Can't say that I have ANY complaints at all!!"
Pros: "It was perfect!"
Pros: "Service N crew n entertainment."
Pros: "You guys couldn't be any more polite, attentive, courteous. There wasn't a moment during the flight that one of the flight crew was near in case you need something. Definitely best experience in an airline Thanks a thousand"
Cons: "We had a last minute flight change to extend my business stay in Asia. Our firm contacted JAL on 3/1 to extend the return date from 3/3 to 3/8. We were told that it was done and just call back on 3/7 to confirm flight. When we called back on 3/7, they said the flight was never rescheduled and could not find a voice recording of the request. Despite our offering of evidence of our other ticket from Osaka to TPE (3/3-3/8 round trip) showing that it was not a no-show, and we have phone records of calling JAL on 3/1. Nevertheless, their customer care center in CHINA was firm that it cannot be done. The money has been wasted. Ridiculous service for a 3,500 business class ticket."
Pros: "Same as the first flight."
Cons: "Same as the first flight."
Cons: "Vegetarian meals can be better"
Cons: "same as before on luggage as it was directly sent to SFO The security check again was painful as it was just a transfer and we only had 1 hr in between, didnt think there are additional security check again for transfers"
Pros: "Service and food was excellent. Good choice of movies. Also liked the cleaning of bathrooms. Seemed like they cleaned after each person used it. Remarkable."
Cons: "On time"
Pros: "Great good entertainment n crew provided warm and courteous service"
Cons: "Terrible boarding process n the seats are not the best- not bad just not as good as everything else."
Pros: "Good movies"
Cons: "Lack of drinks offerdd"
Pros: "Every thing"
Cons: "Every thing was nice"
Pros: "Good food Hotel accommodations were okay once we had to stay overnight."
Cons: "The flight left early and left about 10 passengers behind leaving us stuck in Turkey for the night. The customer service was not good, they were extremely rude and unapologetic."
Pros: "Inflight service was good."
Cons: "Seat was a little uncomfy"
Pros: "Everything was more than perfect. Thanks Turkish Airlines."
Cons: "On board internet must be faster."
Pros: "Crew was good Comfortable seats"
Cons: "food could have been better"
Pros: "My kids, wife and I loved flying to Turkish Airlines. Always on time, tasty and nutritious food, wonderful staff who help you with smile on their faces. Sure, we'll fly Turkish Airlines from now on."
Cons: "Nothing at all."
Cons: "Seating too tight/ crew staff members at Istanbul airport"
Cons: "Not enough bathrooms. Very long lines to go to the bathroom."
Cons: "No, disappointments:)"
Pros: "Service was very good, an excellent selection of entertainment to stay distracted during the 13 hour flight, and a reasonable rate for the flight."
Cons: "See sbove"
Pros: "Every thing"
Pros: "Friendly and attentive staff. Timely take of."
Cons: "Again, nowhere to sit for someone with an extremely painful back, while in line. No access to water or bathrooms once waiting to board."
Pros: "With some reason, everything was smooth at Istanbul compare to SFO."
Cons: "Boarding took way too long - I waited in my seat with no air conditioner sweating so much."
Pros: "As with the departure, everything was smooth for those who had no carry-on laptop"
Cons: "The new carry-on laptop caused a delay of about 1 hr before departure and arrival an hour late, then claiming the laptop was almost a nightmare with long queue after picking up the luggages, one has to also claim their laptops in a make shift station In the baggage claims area. My suggestion is to put the computer laptops in alphabetic order by last name/surname, with the claim ticket,for easier access when picking up. As for departure, probably at check in to inform them that if you have a laptop carry-on so that can be taken care of right away as not to delay departure when they take it at the departing gate. This should be done at check in if in Turkey, or as a transferring traveler, to inform the traveler to take care of that as soon as arrived to transferring destination and for the traveler not to wait until boarding time at the boarding gate."
Pros: "Price, service."
Cons: "Can not take a laptop or Kindle on board (no fault of Turkish Airlines, but still an option available when flying from other places to the US)."
Cons: "We had to wait about one hour after sitting."
Cons: "Nice people"
Pros: "more leg room. comfortable seats. polite and friendly crew."
Pros: "Turkish airlines is the worst of the worst."
Pros: "The in-flight entertainment was above average. The in-flight crew was fine, although not particularly gracious or kind."
Cons: "The on-ground customer service in Istanbul was the worst experience I have ever had with humans in my whole life. They were unhelpful, rude, blatantly ignored people, dismissive, walked away from customers when they didn't want to deal with them, did not do anything to keep order when people were cutting in line after people were waiting for 4+ hours. I will avoid flying Turkish Airlines as best I can."
Pros: "Amazing service and comfortable environment. The really take care of you"
Cons: "Boarding Process could be a little streamlined. Guess we are used to the regulated process"
Cons: "It didn't happen and I wasn't notified"
Pros: "The meals was good"
Cons: "they lost my luggage by my first stop"
Pros: "The whole experience was great. After an excellent meal which included drinks before and an excellent wine selection the flt attendants came through and made up a bed for you. This included a cover for the seat, a blanket and a big pillow. As opposed to United where you have to stick your feet in a little cubby the Turkish plane has just an open bench which opens to provide storage and gives ample foot room. I have never slept so much on a flt. Also he bathrooms are much more spacious than others."
Cons: "Really nothing."
Cons: "They cancelled my flight days before leaving the country or origin, leaving me incredibly inconvenienced."
Cons: "Basically the wifi doesn't work on these long haul flights. It's either not connected or extremely slow. I finally gave up and didn't bother"
Pros: "Great service. On time. Friendly personnel."
Pros: "The steward was very nice. He let me store my special salad and pudding."
Pros: "I paid for WiFi but the service didn't work perfectly, I wanted to switch device,which you have to logout first. The button didn't work"
Pros: "Lots do watch/do on the console. Smooth flight. Responsive staff when available."
Cons: "Perhaps because of Istanbul security measures, but all water removed before boarding plane, with no chance to get more. Stewards couldn't give out bottles of water, only those little cups from time to time. They could bring more of those little cups when you called for them, but not during turbulence. So having no access to water was not great (or planned out on their part). Also, no random sweeps of the aisle by the stewardess from time to time, to check on comfort. My seat kept being pushed by passenger behind me. Flight into Istanbul two weeks prior was great all around. This knee was filled with too many negative moments."
Pros: "Friendly and professional crew. Good food."
Cons: "Boarding was stressful because of the extra security check point for us destinations."
Pros: "free large movie selection. good food with some Turkish flair. super friendly staff. power port for electronics. Istanbul is a very busy airport hub. This time, we had no delays, but we have before."
Pros: "Same as above"
Cons: "Same as above"
Pros: "Overall not a good experience"
Cons: "The plane was very cold"
Pros: "flights on time.."
Cons: "Our pre-ordered meals were not served"
Cons: "Crew member wanted me to move my seat up so the passenger behind me can have more room. The person in front of me had his chair pushed all the way back, what the hell was the crew member thinking? I still did not move my chair and argued with the female crew. Crew members do not treat everyone equally. I asked for functioning pair of headphones and water, crew members never brought them to me. Responded by saying yes, BUT never brought it to me. I noticed crew members treated children and Turkish passengers first. I'm Chinese and flew Turkish airline- I felt the discrimination. Never traveling with Turkish airlines AGAIN."
Cons: "Baggage delivery was slow and then split between 2 different terminals"
Pros: "New aircraft was more comfortable"
Cons: "I think they did excellent"
Pros: "Nothing really"
Cons: "WiFi on both ways was not working"
Cons: "Had to clean my seat before seating."
Pros: "Going my flight was delayed almost 4 hours and my connecting flight was canceled. Had to stay over night in the airport. I was able to book another flight and make it to my destination. But had to wait for the next flight to bring my baggage."
Cons: "Coming back my flight was good . I have no complaints."
Cons: "The chairs"
Cons: "Stewardess very rude"
Cons: "I'm expecting more from AA. We were delayed for 2.5 hr since we didn't have a pilot !!!!!"
Cons: "Delayed multiple times"
Pros: "Upgraded to premium economy, nice seat, overall comfort."
Cons: "Leg rests for our seats didn’t work. Crew said ther was no fix for problem and left it at that. A bit disappointing. Fruit plate was disappointing, but pastry and yogurt was nice. Fruit wasn’t fresh."
Pros: "Entertainment availability for free"
Cons: "Chargers so we could watch free movies or screens to watch movies on instead of our own device"
Pros: "Wait staff we exceptional."
Cons: "Comfort for my legs considering on crutches could have used ability to prop my foot up"
Cons: "horrible food and poor service and attitude of cabin crew"
Pros: "I was in business class and the individual cubicles were so comfortable. I slept well. The airline attendant was so attentive and helpful"
Cons: "Going through LAX what a mess"
Pros: "Comfortable good service and friendly attendants and good price"
Cons: "The seat assignments based on loyalty status - rude gate agents"
Pros: "Good service."
Cons: "No power outlets."
Pros: "Didn't have any entertainment so I was able to sleep."
Cons: "Equipment not functioning so couldn't watch movies or listen to music."
Pros: "Meal and drink service was excellent"
Cons: "Economy plus is packed liked sardines and difficult to move from side to side. Also upgrade doesn’t include priority seating. It should be included in any seating upgrade."
Cons: "Ticket was never issued."
Pros: "The have the lotus cookies which is my favorite ."
Cons: "Having to pay for wifi"
Pros: "Totally fine"
Cons: "It was fine"
Pros: "The boarding was efficient. The service was fine. The pilot was informative."
Cons: "All. Disappointed to see Etihad airlines declining so rapidly. What used to be my preferred airlines, not anymore and definitely can predict the downfall."
Pros: "on-time, very organized, fast checkin"
Cons: "cramp leg space"
Cons: "I paid 800.00 and no breakfast order lunch served."
Cons: "Service was terrible. Uncomfortable and good was not at all tasty"
Pros: "It was uneventful and nobody got aggressive or put hands on my."
Cons: "No free meal was served."
Pros: "we had all the necessary conditions for work, rest, sleep and eating. The level of service has increased"
Pros: "The staff were all quite polite and helpful"
Cons: "the boarding process is chaotic. No one pays attention to the boarding numbers and it's just a big, pushing, shoving mess. I'd like to see a little more use of the system to keep.people more orderly."
Pros: "Got home safely (eventually)"
Cons: "Left 3.5 hours late. Promised a connection the following morning and a hotel. Arrived at SFO only to be told that they would not pay for the hotel (or make arrangements) as the delay was weather related (since when is trying to leave BEFORE a typhoon hits and being LATE a weather related issue). They gave me the option of after a 13 hour flight at 11:30pm walking over to find AA staff in another terminal to argue for payment. I was too tired. After 1 million miles on AA I will avoid them now."
Cons: "I ask many AA customer assistance this question no body help me understand. I buy a seat and a 70$ extra for a premium what does this seat offer , what am I paying 70 $ for"
Cons: "Everything was perfect"
Pros: "Good movie selection, decent food selection."
Cons: "Wifi was not free."
Pros: "Every thing."
Cons: "All good"
Cons: "Not allowed single single baggage,"
Pros: "No issues. The whole trip went well."
Cons: "The little lady sitting next to me took my seat but it just let her have the window seat because she could not speak english"
Cons: "Delay boarding and then dropped us off at a remote runway and had to wait 45 minutes for a bus to main terminal!"
Pros: "Nothing stood out"
Cons: "Nothing stood out"
Cons: "Looks ghetto and no wifi"
Pros: "i have to pay $90 for my seat"
Pros: "Confortable and entairtement"
Cons: "The food"
Cons: "Delayed!!! Waited and waited"
Cons: "Constant delays and cancellenations"
Pros: "Ease of access. Hospitality."
Cons: "if the Monitor would work and not 1 hr late"
Cons: "One of my checked baggage was lost."
Cons: "Toilets were dirty and not enough toilet papers"
Pros: "Good service and landed early. Luggage was quick"
Pros: "the plane on the way out was great."
Pros: "Drinking water abudant , foods good"
Cons: "for God sake, too many seats"
Cons: "30 min for baggage claim"
Cons: "Bad service"
Pros: "A woman in Toronto at the customs area for air Canada helped us get seats when we didn't realize we were on standby. She was very kind and helpful!"
Cons: "delayed takeoff"
Cons: "Noisy misbehaved child passenger."
Pros: "That even though there is a delay, we still made it around the same time"
Cons: "That there was a delay in the first place"
Pros: "Interior of the air craft basically clean. Arrangements To air craft are in order."
Cons: "Air circulation and air conditioning is lower than Normal. Is kind of humid. My section are lower Than other sections."
Cons: "Have no blanket to passenger"
Pros: "No snacks with drinks"
Pros: "friendly pilot"
Cons: "Delayed 25 minutes, and threatened to fly without 15 passengers due to strong headwinds and need to reduce weight. Never heard that one before."
Pros: "Boarding pass are checked 4 times before taking off"
Cons: "Long line at the airport only 2 stations open"
Pros: "Guy at the gate in Toronto"
Pros: "North American flights are definitely not as comfortable as in Asian flights"
Cons: "The port for the earphones didn't work 100% You had to jiggle it to get it to work"
Pros: "Movies ok"
Cons: "Very very very cold and no blanket !!!!! Was a struggle"
Cons: "They didn't even let me check in. Spent 12 extra hours at the airports to get home."
Cons: "Same as above"
Pros: "Attendants came around multiple times to help. Great pay menu items. Service desk explained the plane would be full and I should check my bag so I could not stress about finding space in a compartment."
Cons: "Ran out of some pay menu items. one headphone jack was loose and didn't function correctly. Wide attendants are too used to there jobs and just plow through aisles bumping anyone a bit too close to the walkway instead of moving sideways. More concerned with corralling bodies and going through the motions."
Cons: "They overbooked. Almost didnt get one"
Pros: "I liked how we got there safely."
Cons: "I did not like the fact I was cramped."
Cons: "Waiting for an hour on Tarmac upon arrival in LA"
Cons: "my luggage and my baby's car seat was delayed. I arrived at 10 pm and my luggage and baby's car seat was missing. I was told they will deliverer it to me the next day, but I have not received my stuff now its been two days"
Pros: "All was good as it was not a Rouge plane."
Cons: "Needed a bandaid as got a paper cut but it took forever for the stewardess to get me one.Had to remind her again."
Pros: "Extra care for passengers"
Pros: "Boarded late but quickly."
Cons: "Plane was very old and it showed"
Pros: "Clean aircraft."
Cons: "Seats being marked @ $ 16 and $42 upto 24 hours before flight"
Pros: "great seats much roomier than other airlines"
Pros: "Upgraded unexpectedly"
Cons: "Got delayed for almost 2 hours. Unacceptable"
Pros: "On time. Clean. Efficient"
Cons: "not much in the way of movies."
Pros: "SEATS ARE VERY TIGHT"
Cons: "Same as above. everything was bad. from service and communication."
Pros: "Despite departing late we made it relatively on time"
Cons: "My screen didn't work. The outlet in the seat was also broken. The connection to the Internet was weak and there was a lot of turbulence."
Cons: "The movies selection is not good"
Pros: "Great valve"
Cons: "Delay in boarding by about 20 minutes. Had to stand in line for about 1 hour because we were not allowed in the terminal seating area until the previous plane's passengers disembarked."
Cons: "Too much delay"
Cons: "Air Canada is terrible"
Pros: "All people very nice, on time, clean and comfortable"
Cons: "Wait time on phone a bit long."
Cons: "Old plane"
Pros: "I love the economy plus section. The additional space between rows is much appreciated. The planes are great and the entertainment system is very good. The crew is very nice. The whole experience was very good."
Cons: "More movies variety would be great."
Pros: "Business class amenities"
Cons: "Luggage drop off taking over 45 minutes (for Business Class) was not acceptable."
Cons: "All went well."
Cons: "They need to learn from asian airlines (specifically Thai Airways)"
Pros: "Comfortable plane. I love United Express."
Pros: "Have seatback TV and arrived on-time"
Cons: "Sitting in window seat"
Pros: "Flight left on departure and on board air cooling system was much welcome. Cabin crew were polite."
Cons: "Cabin was untidy, goodness knows what was stowed away at the back of seats towards the rear of the cabin, so rear of cabin was unwelcoming. Cabin crew should keep some overhead lockers for their own use. Poor sound quality on Inflight entertainment, either that or Headphones were poor. Food portions were painfully small (lunch of chicken risotto) AND I found pretzel flavoured breakfast bap unpopular."
Pros: "Read above"
Cons: "On time, free food and WiFi for our troubles and serious delay, our money back."
Pros: "Boarding was great"
Cons: "Inflight Services was horrific and my stuff was damaged in my luggage."
Cons: "Food ran out and only one choice"
Cons: "The fuel mishap made us late which is just not ok.g get it right."
Pros: "Boarding was smooth and took an average amount of time. We arrived exactly on time. Staff were all friendly and helpful. Plane was clean.. overall very pleasant !"
Pros: "So many regrets for flying this dumpster fire."
Pros: "The help"
Cons: "Early boarding in sfo, I had to forget my food."
Pros: "Food was way better than I expected."
Pros: "They gave out ice cream and plenty of snacks."
Cons: "I could not choose my seat"
Pros: "Food was great"
Pros: "Great movie choices. Seats were ok. The flight crew were very nice and accommodating."
Cons: "I do not know why there is an extra check right before boarding, but my husband ended up leaving a bag on the table and since there is no orderly fashion and people are standing everywhere, we didn't notice. No one came after us to inform us we had left a bag. We had over $100 worth of souvenirs in it that are now just gone. Flight was delayed leaving and landing which meant we missed our connecting flight. Food was ok but nothing special. They only offer you snacks once."
Pros: "Attendents were very nice."
Pros: "Nice staff"
Cons: "Small uncomfortable seating and comfort in general. Terrible WiFi"
Pros: "Convenient and on time. Comfortable"
Cons: "Very uncomfortable plane!"
Cons: "It was quite late"
Pros: "Quick and easy to board."
Pros: "The food choices were good and the service was excellent, Always kind and responsive to my needs and attentive."
Cons: "Boarding could be done by letting people with window seats being seated first, then the middle seats next and finally aisle seats last! That way people would not have to get up from their seats after they have been sitting down to get back up to allow the people in the inner seat to get to their seats a pond boarding the plane after the people in the aisle seat are already sitting!"
Cons: "Didn't happen"
Pros: "Good service"
Cons: "Narrower 777 seats noticiable when eating."
Cons: "Crew n comfort"
Pros: "Good staff"
Cons: "Nonpersonal tv"
Pros: "I like the crews in the plane"
Cons: "But I didn't really like the food and plane was shaking that gave me nauseas and made me throw up a few times"
Cons: "The seats were not comfortable. The special meal requested was not good."
Cons: "Totally antiquated 747 aircraft which belongs to the museum. Still showed movies on the screens instead of individual monitors at the seat. No wifi and United app did not work. Terrible entertainment."
Cons: "Wish I would have gotten a direct flight from Tokyo to SFO"
Pros: "Arrive on time at each gate"
Cons: "Needed more movies"
Pros: "Getting to my final destination and back. Unfortunately there is nothing else that I can say was worth it on these trip with United. Sad but true."
Cons: "Pricey ticket to a what was offered. I was actually really disappointed by what United had to offer on the flight from San Francisco to Hong Kong and back. An incredibly old and outdated aircraft for a 15 hour flight it's unacceptable for the price that was charged for the ticket. On my way back from Hong Kong my seat located at 54A had the headphone connector not working, leaving me with no audio whatsoever other than "I'm sorry" by the flight attendent. Really?? Anyways, had really bad and disappointing experience with United on these treat. Would NOT recommend to anybody. Time to update your equipment UNITED or look for competition."
Cons: "delay service is really bad cant find my baggages"
Cons: "TV was broken"
Cons: "Over a hour and a half late leaving portland"
Pros: "Wish there was complimentary snacks ie peanuts or crackers"
Cons: "Not enough food at all"
Pros: "It was easy, fast, & simple."
Pros: "My overall experience was excellent except for your new food policy. Meals should included! I am handicapped and asked for help boarding and getting to flights! I was helped by your caring and very curtitious staff! Thank you for your help."
Pros: "On both departure and on arrival. Lack of training? Bad attitude? Whatever, it was amateurish and annoying."
Cons: "Hate the airport"
Airlines flying from Hong Kong to California have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Hong Kong to California
Masks required on board, masks provided on flights from Hong Kong to California
Social distancing seating
Middle seats unavailable to book on flights from Hong Kong to California
Testing for antibodies, testing for symptoms for flights from Hong Kong to California
Waiving of change fees. Search flexible flights from Hong Kong to California