Find Cheap Flights from Hong Kong Intl to Washington (HKG - WAS)

Everything was perfect on the flight. The service, the food and the crew.

Seats are a bit small. Not very comfortable and touch screen of entertainment system was slow.

Exit seating with more leg room.

No power plugs in a 4h+ flight is not acceptable. That should be standard for every passengers. Unclean seats. General abrasiveness from some of the staff.

Connections to US destinations now require your checked in baggage to be processed before you can proceed to your connecting flights. The real problem is that this is no sign or communications describing this. Everyone is simply stopped in the corridor and told that they cannot proceed farther until their name comes up green on a monitor. Unfortunately the monitor switches displays so frequently that it is almost impossible to read. In addition to that it seems names do not always appear on the monitor unless you get your boarding pass scanned a the desk (this is not communicated to you unless you ask why your name is not on the monitor at all). People late for connecting flights (because of inbound flight delays) are required to wait without explanation sometimes needlessly if they don't have a checked bag. A nightmare if you're trying to make your connection. In addition once you've cleared that hurdle you need to go through security again (something we were unprepared for since we were already in the secure area. You then proceed to customs and then your connecting flight (if you haven't already missed it by then). Allow lots of time to get to your connecting flight, and ask to get you boarding pass scanned at that mysterious "checked bag" stop in the corridor.

The stewardess was top-notch, professional and friendly

The upgraded seat to business class.

Some staff still needs training, sinplying saying no, is not acceptable, finding a solution and working towards a resuloution is more acceptable. Better verbiage used, checking on food count making sure EVERYONE gets what’s printed on the menu. Asking everyone equally on the same roll is the rule of thumb.

the airline provided good communication to customers regarding potential flight re-scheduling and check-in information. the service was good, with a selection of meals. the onboard flight entertainment was very easy to use and had a large range of contents to view. overall I will fly with Cathay again.

CX882, seat 44k would not recline. Made my journey a bit uncomfortable.

The gate to connecting flight was very far and signs to gate were confusing.

Quick and easy.

The last time we flew Delta, we were underwhelmed. Our flight was delayed several hours and there was nothing exceptional about it when it did finally leave. That was 5 years ago, and there's been a lot of changes. There I'd now in-flight entertainment, reasonably comfortable seats, and everything was on time.

Virtually no food options.

The flight attendants were very kind and hoped to make up for the pilot’s negligence.

Boarding was weird with a lack of overhead bins and then the pilot was inconsistent with updates to safety issues. We were delayed by an hour and twenty mins and then had to wait on the tarmac for another plane to leave the gate. Feels like I wasted two hours in limbo.

The crew are very nice on both flights and they were very courteous the seats.T

The seats were not that comfortable.

except for a young steward who smiled kindly

the other crew that served us had no smiles or eye contact. an incident even happened with a passenger that could have been avoided if the crew was friendlier

late..............

late

The flight was very nice

Did not work

Friendly

Delayed more...

A taste of Japan food.

None

Everything on time

no outlet to charge phone

Enough legroom/more than what you’d find on your standard 4-5 hour flights. The stewardesses were great! They attended to every need with a smile. They did a great job of making sure everyone was comfortable.

They need some vegetarian options for meals.

Same level of exceptional service on this second leg of my journey. I am looking forward to my next two flights with ANA when i return home.

Smooth boarding, arrived to destination early and friendly flight attendants

????

late..............

late

- Food was good, (3 cup chicken) - Ontime departure - Early arrival - Friendly attentive staff

Friendly

Delayed more...

Gate agents and crew were patient and polite.

The seats were still to small and my shoulders were in the aisle. Are they getting smaller?

Everything went smooth and fast

N/a

Not much!

Upon arriving to the gate we were delayed 15 min. As the last few people were boarding the gate agents announced there was not more overhead space and we would have to check all bags from now on. I’ve seen this done before but I was very irritated because it seemed as if the gate agents were a little rough with the newly checked bags. As I felt like I didn’t have a choice I checked my bag reluctantly knowing I had a gift for a friend inside and continued boarding. As I boarded I was highly irritated to see more than 5 available overhead spaces for carry ons. I asked the steward why they made us check bags when there was still space and she barely stopped to answer and just said they have a monitor up front that tells them when it’s full. Clearly the monitor was wrong and common sense would lead me to at least take a look before LYING to paying customers. I was very hurt to see the gift I had just bought for my friend was broken when I opened my bag at baggage claim.

Short flight

Delayed for some unknown reason

I’ve never been on a long haul flight and perspired through my short the entire 14 hours. Hot and stuffy... not great!

The movie selection was very good.

We were supposed to leave at 3:00 PM and the flight didn't actually leave until 4:45 PM. The food was not very good and I had to ask for water. I got a whole bottle of water on the flight from Shenyang to Beijing but on the flight from Beijing to LA I was only offered 2 cups of water. It was hard to get comfortable so I could sleep.

The crew was nice. I liked getting a bottle of water to drink.

Everything was fine.

Did not received two luggage bags

Food and services

The stewardesses were kind and courteous, attending to every need with a smile.

Not vegan/vegetarian options for meals. Also if you are able to upgrade from economy seating, do so! Your legs will thank you for it. L

Everything on time

no outlet to charge phone

A taste of Japan food.

None

My confirmation number did not work; originally my flight appeared to be through copa but then it was clear that it was part of the way on United and part of the way on copa; Was unable to check in for flight before getting to the airport; first flight was very delayed and connecting flight was not acknowledged in the delay - in other words, I was going to miss the connecting flight but was unable to get any information about re-booking; waited in the airport for 6 hours then boarded the plane and sat on the plane for 3 hours, then was told flight was delayed until the following day; eventually did take off 22 hours late; when I arrived in Quito finally my bag did not make it; they did not deliver my bag to my hotel as they said they would in the airport, instead I had to go an agency and pick it up. I missed a day and a half of seeing a dear friend I was coming here to visit and nothing can make up for that. Overall, terrible experience.

Friendly staff

Delay, delay, delay, missed connection

- Food was good, (3 cup chicken) - Ontime departure - Early arrival - Friendly attentive staff

Friendly

Delayed more...

Crew was very nice. Plane was clean.

Tight squeeze into seats. TV selection wasn’t mainstream programs - nothing of interest to an older person.

The flight attendant for the back of the plane was lovely.

The plane was unbearably hot and stuffy. My row wasn’t offered any snacks (some other rows were). A giant moth flew into my forehead, which was extremely startling. There was no entertainment offered and no power outlets for my phone, which was dead.

Very poor communication with multiple delays. Boarding was 2 hours late, and yet flight was still showing as on time. Then when finally boarded, sat at the gate much longer due to no push back crew. Sloppy and disrespectful of peoles time!

We landed safely; Beautiful infotainment screen that did NOT work

Extreme delays; Beautiful infotainment screen that did NOT work; Sitting on the runway/tarmac for hours

For the second time I traveled with Air Canada there was a delay and no plane in Toronto to make the connection. I will not be traveling with Air Canada ever again

I find Air Canada is often delayed and this flight was no exception. We took off two hours later than our scheduled departure.

Delayed by two hours.

Easy online check in and was able to pay for baggage at the same time. Staff friendly and helpful. Comfortable flight and decent food. A little late taking off but we still arrived at our destination on time.

For the second time I traveled with Air Canada there was a 4 hour delay in Toronto. I will not be traveling with Air Canada ever again

Very comfortable flights. Exceptional crew on and off the planes. Great food and drink/snack options. Lots of entertainment options as well.

I have no complaints abouts my flights. Travel is tough at times but ANA made it seem easy.

Everything on time

no outlet to charge phone

Crew tried to be friendly

Slow to depart after boarding on time, with an eventual delay of 1 hour (deplaning was extremely slow) before we reached the baggage claim area. The wait for baggage took another half hour

The crews' smile and politeness were excellent.

The line was way long to check in at the Narita International Airport.