Service was poor, flight attendants were rude.
old plane, no entertainment, had to pay for non alcohol drinks
Nice new plane, great flight staff, great entertainment
Checking in at the gate took a lot of time and no food or bathrooms available
Short smooth flight with unexpected food and drink service
Flight was delayed twice. 3 hour trip took 15 hours.
Food is provided
Delayed 6 hours on the plane
Comfortable seats. On-time flight.
Entertainment system difficult to use. Vegetarian food was mediocre at best.
delayed boarding then waited three hours after we boarded for deicing. The piolet and crew did not update us. Made the flight very long.
Big plane, captain communicated our flight well.
Flight personelle were not very friendly, and as I am not a great flier and was making my first oveseas trip I was a bit disappointed they were so curt.
Smooth flight and I always appreciate the flight tracker!
Either El Al Airlines or Condor lost my bag:-( The boarding process was really weird and slow. It would have been nice to have identified the gate earlier.
I like the crew and nothing more
The food is very bad Any thing normal cost money Food.tv.drink. It was very cold or too hot that everybody was complaining about
Getting off the plain in Dominican Republic and having to pass through migration control there!!
The online entertainment has a nice variety of interesting shows, including documentaries. My seat was comfortable with good leg room, but only because I got lucky when I asked for an exit row seat while checking in. The regular economy seats are extremely narrow and uncomfortable with almost no leg room (and I am only average in heigh). Taller people sitting in regular aisle seats are hanging their legs out into the aisle throughout the flight because they have to for any kind of reasonable comfort.
Somehow the airline should tell passengers that they are going to have to go through a(mother) strict security process before getting on the plane in Frankfurt to the U.S. We all stood in line for close to an hour in a very hot area of the airport to go through full-on security - water gets thrown out, shoes off, laptops out - the whole works, again. I had already gone through this kind of security in Vienna for the Vienna-Frankfurt leg of my trip. I had no idea this was going to be required and had planned to use my time in Frankfurt to relax and get something to eat. Instead it was spent standing in a surprise security line that moved extremely slowly. Not a fun way to spend the time before getting on an 11-hour flight. If they are going to require that security they should have many more lines available so that it moves at a reasonable pace.
There were only two movies for free. You have to pay for all others.
|Flights Arrive in||Frankfurt am Main|
|Flights Depart from||Honolulu|
|Airlines||British Airways, Lufthansa, Condor|
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