Most visitors from Honolulu need to provide a negative COVID-19 test result and/or quarantine to enter Munich. All travelers aged 12 or over who are permitted to enter Germany must present a negative test result or proof of vaccination or recovery.
Entry is possible from EU member states, States associated with Schengen and other countries from which entry is possible in light of the epidemiological situation assessment by the EU.
Entry from any other country for any purpose is only possible for fully vaccinated people. For people not yet vaccinated, entry from other countries is only possible in exceptional cases and is conditional on there being an urgent need.
Please check with the BMI prior to your trip to find out what regulations apply specifically with regard to the country from which you plan to enter Germany.
Read more about travel restrictions for Munich
Visitors from Honolulu will need to quarantine for 10 days upon entering Munich.
Visitors from Honolulu must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 48 hours before departing to Munich.
Current regulations for vaccinated travelers to Munich: most visitors from Honolulu may enter Munich but may still need to provide proof of negative COVID test.
Masks: Required in enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
This flight route requires at least one stop and takes a minimum of 21h 50m.
If your flying dates are flexible, you should consider flying to Munich on a Wednesday, as we generally find the cheapest rates on that day for this route. On the other hand, Sunday is the most expensive day to fly from Honolulu to Munich. For your return ticket, we recommend flying on a Friday and avoiding Wednesdays for the best deals.
Honolulu and Munich are both served by 1 main airport. You will leave Honolulu from Honolulu and will be arriving at Munich Franz Josef Strauss.
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Pros: Free food, relatively spacious
Cons: more food!!! REEE!!!
Pros: Free food, relatively spacious
Cons: more food!!! REEE!!!
Pros: Crew were very nice and accommodating. Chocolate always appreciated!
Cons: The passenger in front of me slammed into my knees. I am very tall. She was not but she sure got her seat back as far as possible in spite of having he bulkhead sear, so I had to be careful of my position the rest of the flight
Cons: Seat could have been more comfortable but the leg room was good
Cons: Better entertainment for an 8 hour flight. Take under consideration that tall guys can’t be squeezed in for 8 hours.Give some space to people who really need it
Pros: Crew was excellent. Seats were uncomfortable
Pros: Great entertainment and food- all excellent.
Cons: Uncomfortable, small seats in Economy.
Pros: It was fine - overall pleasant/nothing.
Cons: It was fine - overall pleasant/nothing wrong, but not outstanding, either. It helps to have no one in the middle seat, but it would have been nicer to have slightly more comfortable seating, and a bit more privacy.
Pros: Food, crew
Cons: Comfort seats
Cons: One hour delay. Last minute change of seats.
Pros: Very smooth
Pros: Left on time
Cons: I wanted to get some work done on.y flight but I couldn't even open my laptop screen more than a few inches.
Cons: Plane missed connection in Zurich. Transferred next day to United who charged us another $120 for extra baggage, which we already paid at Swiss. We would like reimbursement. Gyula E Balogh
Cons: first baggage should be free.....as people travel with 15-20kg hand luggage
Pros: Crew members were polite and efficient. Entertainment system kept us engaged for our 12 hour trip.
Cons: Horrible boarding and check-in. I fly internationally for business. This by far and away was the worst experience ever. There were 2 parts to our travels. Flight from Dusseldorf to Zurich, then Zurich to Los Angeles. in Dusseldorf, SWISS oversold the plane by 25 passengers. It was unbelievable, SWISS was randomly determining who would not fly and miss their other connecting flights in Zurich. It was by shear luck that we were able to keep our original reservation. SWISS needs to realize that this type of problem is serious. I can't imagine every flying SWISS again.
Pros: The airplane was cool and the time for arriving was correct as well as easy to check in. The pilot was good and they told us who won on the World Cup tournament I liked that. There was a younger crew memeber she was reaaally nice.
Cons: I asked when i got my ticket for a window seat and he said he gave me one but he did not in the two flights I got. I requested the crew for a window seat if possible since I had been feelin nauseated, it did not help that the guy sitting next to me had a really bad breat and smelled bad. They offered me a sit in the middle of the plane, that did not work well because I was feeling sick, being in between a big guy and a bigger lady was not going to help at all. There was an older crew member and she seemed to be kinda discussed with the trash even though she was using gloves. Food was ok but not the best. To top it off I told them that the headphones connection wasn’t working and they only brought me a pair of new headphones. I tried mine and they didn’t worked, so the whole 8 hrs of flight I was watching movies with sound only from on side. They didn’t even bother, I guess cuz I am economy? Not sure I did see some free chairs in the lanes between economy and first class but they didn’t even suggested that so I decided to suck it up and sit on my assigned chair. The bathrooms where dirty and smelled reaaally bad from the beginning that really was disgusting to be honest. I can let go many things but not that. I had to help the passenger sitting next to me cuz he didn’t know how to do anything and didn’t speak English, he was an older man, with signs I was able to show him how an airplane works. I never complain about flights but this one was tooo many little things. Oh and what about an international flight where I have to pay for a second bag! Really? I did it on my way to Europe and I thought I payed both and then I had to do it again. Whatever money I thought I could save was a lie because I ended up paying a lot more adding the bags and additional transportation for home based on the airports. I am not satisfied at all with the flight experience
Pros: Nice Aircraft, nice crew
Cons: They canceled the flight and took me to another company with a stop in Turkey,it was a really bad and uncomfortable flight And I’m really disappointed!!!!!
Pros: Attendants were very courteous
Cons: Very little leg room Seats were quite uncomfortable
Pros: The food wasn’t bad
Cons: Business seats suck
Pros: Comfortable flight.
Pros: On board service
Cons: the teminal 4 sevice at JFK: the huge line before the security looked like a complete misorder and for no reason lingest lined I ever saw in airports instead of spliting the crowd in shorted lines to every security crew without maku=ing people to pass long lines with the hand luggage and children, it was really and absolutelu=y far from any comfort.
Pros: Staff walked around with water quite a bit, gave my kids a special kids meal
Cons: A little tight in economy and i am short
Pros: Swiss airlines is just like a flying ikea store - very sad
Cons: Nothing really , seats are terrible , food is bad Zürich is super nice
Pros: Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable.
Cons: Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable.
Pros: Food was better than some other long-haul flights I’ve been on. Plane fairly clean and comfortable.
Cons: Entertainment options more limited than Delta or Virgin, who I’ve usually flown intercontinental. Boarding in Zurich was a mess. No order to it and they didn’t start boarding until 20 minutes before takeoff. Nearly every intercontinental flight I’ve taken needs closed to 45-60 minutes to do a full board. Sure we made up the time in the air but the process to get on the plane was frustrating.
Pros: Fast journey despite a short delay it arrived on time.
Cons: Felt a bit hectic on the plane, possibly due to other passengers being slow to board.
Pros: Nice sandwich and chocolate.
Pros: The crew was amazing, also the service given since it was a long flight.
Cons: We had almost 8 hours delay
Pros: Nice, clean and modern airplane with great service
Pros: Food wag good, plane comfortable
Cons: Transfer at Zurich
Pros: All was good except the snack - it was ok
Cons: n/a - quick flight
Pros: Traveling with 3 kids, Swiss kept our seats the same, had our special meals sorted, crew was kind and courteous. Entertainment for everyone.
Cons: Overnight flight lights too bright, economy seats very narrow (and that's all we ever fly), it was extremely difficult to sleep.
Pros: Flight was not full and I was able to have several seats to spread out
Pros: Crew is very friendly Drinks quality is acceptable Comfortable airplane seats
Cons: Both flights from Swiss (from Münich to Zürich and the flight in the opposite direction) were delayed by 30 min and 1h, respectively.
Pros: The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again.
Cons: Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!
Pros: Super nice and skilled staff, everyone was great to interact with.
Cons: Not a thing.
Cons: Even one member of the crew was not very nice with my young daughters.
Pros: A very short flight.
Pros: I appreciated the big meal, dinner, about 2 hours into the flight. Nice to have real metal utensils, not plasticware, to eat with. The 'breakfast' for the overnight flight was more of a throwaway: muffin, granola bar, fresh fruit cup. Nice to get wine, or maybe beer(?), with dinner at no extra charge, served from regular wine bottles, not individual-serving containers.
Cons: $35 per flight leg (Lufthansa policy) to choose seats was distinctly annoying. I didn't know when I booked the flights, so the surprise $70 add-in (for round trip definitely would have figured into the price/schedule choice in the first place.
Pros: Food, service, beverages, film selection.
Pros: Friendly and attentive. The check-in person was willing to check to see that I had a reclining seat. Friendly and accommodating attendants good wine offered in economy, water offered several times during the 9:30 hour flight. Pilots changed Flt altitude to accommodate for turbulence.
Cons: Very little not to like on this flight.
Cons: Very bad service, staff was not polite or helpful
Cons: Headsets did not work
Pros: The plane was very clean and the flight crew was friendly. The food was very good (as airplane food goes) and beverage service was prompt.
Cons: The seats were quite hard. The temperature on the plane was very hot. We were unable to access our boarding documents or check-in in advance of our flight. The movie selection was mostly geared toward men - a lot of Bond films. Not really sure what that was about. Our flight was delayed because of complications in Boston and our luggage did not make our connecting Swiss flight in Zurich.
Cons: My flight was last minute canceled and then one of my replacement flights was canceled
Pros: Good was OK and crew were super attentive
Cons: On my return ticket from Vancia to SFO staff at the counter forced me to check in my carry on because it was 1 inch wider than the super narrow box and 11 kg instead of 8 kg which is allowed. However in the inbound trip SFO Valencia l was able to carry the very same carry one with the same weight on the plane. First, it's not acceptable to limit carryon to 8 kilograms for trips including transatlantic segments. I fly a lot with Delta / air France and they have higher limit as it should be. And second, criteria should be applied consostently across Swiss. Why is it no problem from SFO to Velalencia, but it is a problem from Valencia to SFO? Also, online check-in is horrendous and unacceptable in this day and age. SUPER slow and cracked a couple of times on my mobile device
Pros: Even on this 70 minute flight they served a nice snack and drinks. Much better than the domestic (USA) carriers I have been on in recent years!
Pros: The Food and Service was good.
Cons: All good!
Cons: There was a dilay
Cons: Food poor going to Munich , legroom poor.
Pros: The crew was great with kids. Very friendly and helpful.
Pros: MAN-MUC & MUC-CPH via LH. Business class. LH Businesss class is middle seat of 3 is empty and larger amounts of baggage plus you have access to lounges. Both planes flew and arrived reasonably on time, which is what I look for.And I got all the Business Class extras.
Cons: Security at Manchester was very slow - long enough make me ill from standing in one place too long. But then I was well looked after. The meals on both flights were identical; I don't think it can be a big problem to correct that. I took a long time to get accepted by the WiFi in the two lounges.
Cons: I could not make it for the 1st part of my journey due to personal circumstances. There was no notification from Lufthansa that my return journey would be been cancelled as well. I found out 1 hour before the actual flight. Was offered a replacement ticket for over £900. Bought a new one with BA.
Cons: Well,my whole trip was an adventure! I booked it online but in reality, it wasn't what was advertised. There was a problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so
Pros: On time, efficient.
Cons: Food is becoming more and more of a joke on Lufthansa, gone are the bad sandwiches, now it is just sweets.
Cons: My luggage was left in Athens due to late arrivals in Athens to Munich. My son received his I didn’t, huge inconvenience
Pros: New-ish aircraft
Cons: Prompt departure; better food/snacks.
Pros: everything from the boarding and check-in process to in flight comfort.
Cons: Problems when boarding. Some real upset customers at Valencia Airport who had too much baggage. Another proposal: Provide Fanta :-)
Cons: Better selection of movies
Pros: It was all really good, as always when flying with Lufthansa
Cons: Can always do without delays
Pros: Crew very helpful.
Cons: Both flights late. Food was worthy rather than tasty. Seats small. Too much plastic - why not use non plastic cups. Sexist safety card.
Pros: Very helpful crew, good food.
Cons: Flight was one hour late.
Pros: Great amount of legroom, snack given even though < 1hr flight
Pros: Good crew
Cons: Was delayed outgoing but information was good
Pros: Lufthansa take great care of their passengers, always
Cons: Poor gliding in and rough landing
Pros: Staff were very nice. Flight arrived on time.
Cons: App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies
Pros: Service leg room and service with a smile
Pros: Short flight but staff very attentive, food good.
Pros: Short flight, snacks, timely take off and landing.
Pros: The ground staff in Heathrow was helpful. They happily swapped me onto an earlier flight to Munich after I spotted delays out of Munich, allowing me ample time to connect in Munich airport
Cons: Lufthansa's narrowbodies have one of the most uncomfortable seats in the sky. These slimline seats are built with a central beam running vertically along the midline of the seat, making it very uncomfortable with your spine.
Pros: The meals were very good!
Pros: The service and the entertainment system
Cons: Food was not up to the mark, which it almost always is. The crew were a little rude at times, which is also not very common with this airlines.
Cons: We missed our flight because of schengen visa as we booked our flight through your app you also didn't help us about schengen visa that we' need
Cons: We had 30 minutes delay
Pros: Crew and service was amazing
Cons: No entertainment food Horrible
Pros: Smooth flight. Great food and drinks. Very helpful staff.
Cons: Lufthansa has a horrible website. I wanted to check in online but I had to no reservation or ticket number is provided so I had to go to my old reservations to find it. .Next I wanted to pay for my luggage online but there was no link given. It says you can do it cheaper on Lufthansa.com but I could not find where you can actually do that. All in all spend 30 minutes with no result. Had to pay at check in $44 instead of $27. And it was just one of many other problems and inconveniences with their website.
Cons: Attitude of staff very poor at a request for a drink of water
Cons: Cancelled flight.
Cons: Cancelled then delayed then had to stay in Frankfurt and was a day late
Pros: The crew were very helpful and friendly
Cons: The flight was delayed
Pros: I'm more used to travelling on Ryanair routs so it was a most welcome suprise to experience lufthansa. I went out and back with ye and even though there was a small delay going out I made concections easily. Well done to all your team . Thanks. I will definitely use lufthansa whenever can.
Cons: Very very long walk plus train to baggage reclaim at Munich
Pros: Punctuality, rapid boarding, nice to still have free snacks (choice of sandwich and full range of drunks)
Cons: Nothing to dislike
Pros: Smooth process. Regular updates.
Cons: Late departure.
Cons: Check in 2x and security 2x Then rushing about
Pros: Friendliness of staff Efficiency
Cons: Overall a very good service and no complaints but if In House entertainment was provided it would enhance the experience.
Pros: Online check in worked well through app.
Cons: If you leave something on the plane, don't expect for it to be handed in. My iPad disappeared on the flight. The woman at the boarding gate in Bham kept shouting at everyone, she was really rude, both flights were late taking off.
Pros: Perfectly okay flight, slept through with no disturbances. Crew were friendly enough and landed fine. Airport took me a while to figure out though.
Cons: Late landing We landed in another terminal to the one our connection was at. Had to run and go through security again Had two minutes to spare and they refused to allow us to board. Very rude The distance to catch the connecting flight The delay at security The lack of trying to let us on the plane. The rudeness I experience
Cons: Cramped space in economy class.
Pros: Friendly helpful staff.
Pros: I think this airline is a very good airline, but this flight was shorter so it didn't have all of the perks of the longer ones that it usually has.
Cons: In Lisbon we had to be bused out to the airplane to board, so it was a long process.
Cons: Everything was good not great
Cons: There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy.
Pros: The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful.
Cons: Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat.
Pros: The sear was messy they didn't clean it it was full of pieces of bread.
Cons: boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart.
Pros: The crew was great
Cons: 1-2 +cms leg space
Cons: Seat recline was broken- wouldn’t hold position.
Pros: Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro.
Cons: Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off.
Pros: Entertainment programs
Cons: New variety of food
Cons: The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection.
Pros: Check in agent extremely helpful and friendly.
Cons: Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible.
Cons: I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight.
Pros: Crew very professional
Cons: Boarding was a little confusing
Pros: Crew great.
Cons: Everything very good
Pros: Red wine was excellent
Cons: Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest
Pros: Flight was in time
Pros: The transfer times were excellent
Pros: The airplane
Pros: DIY snack area
Cons: Food and seating
Pros: Extremely hot the plane
Cons: shuttle from terminal to plane takes a long time. Flight left late
Cons: Missed the flight due to late landing from earlier connection
Cons: Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!
Pros: The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris.
Cons: The seat padding is rather thin.
Cons: Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!
Cons: Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)
Pros: Crew and boarding were very good. Very helpful to foreigners. Thank you Coffe was really good didn’t eat food. Sleeping.
Cons: Business class seats weren’t comfortable and too narrow no entertainment.
Cons: I didn’t have time to make it through customs. Missed my flight
Pros: Their evacution video is interesting
Cons: The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class
Pros: Food, service, comfort
Cons: I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage.
Pros: Food and service was good and price was acceptable
Cons: Very long route
Cons: They were unfreindly and rude.
Cons: Horrible Crew...
Pros: The quality of service from the staff and their courtesy. A great asset of the airline.
Cons: My luggage was left behind - this despite my being lifetme platinum.
Pros: Arriving safely.
Cons: We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip.
Pros: Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!
Pros: Plenty of seat space
Cons: In flight entertainment and call button was broken ... crew never passes to ask if you’d like water.
Pros: Everything was very prefect and would love to fly again.
Pros: Todo muy bien Volvería a viajar con ellos.
Pros: Nice food Right in time Police and customs formalities easy
Cons: Poor comfort in business class No entertainment at all
Pros: Option to upgrade seat which I didn't take but might for outbound red eye flight in future.
Cons: Faulty toilet meaning longer queues for the loo. Crew were a bit haphazard in serving food and my row was missed out for coffee after dinner.
Pros: Boarding and punctuality.
Cons: Lagos boarding with rather annoying wait due to repeat hand check. Perhaps added security carried far.
Pros: We were on a 9 hour flight which is pretty exhausting on its own. However, Air France provided you with a pillow and blanket, as well as headphones, so that you can make the best of the long trip.
Cons: The chairs, for whatever reason, after just not that comfortable. Too squishy and they make noise when you adjust your position. I fidget a lot on flights so I felt like I was making a lot of noise. Also the plane didn't have cold air, do you get toasty pretty quick.
Cons: The crew was not very polite.
Pros: Friendly crew and exit row had nice legroom.
Cons: Ran out of the (already not sufficient) salty crackers and, as the flight had been delayed, we had a one packet of cracker 'lunch' at noon... the flight really should have had a sandwich or at least something slightly more substantial.
Pros: Good entertainment selection, and staff all very friendly. Food was pretty mediocre - main course was nice but the breakfast especially left a lot to be desired.
Cons: I was forced to rebook my 3rd leg after taking trains in the middle.
Cons: The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted.
Cons: No entertainment or usb plugsto charge.
Cons: Service and media
Pros: Crew was good and mostly attentive.
Cons: Had to move seat three times because the audio/video didn’t work in my seat. Was very frustrating
Cons: DO NOT FLY AMERICAN AIRLINES DURING A PANDEMIC. They were not keeping folks distanced from each other, they did not make sure that all the passengers had masks (I understand that people might take them off in flight briefly to drink etc but there were people that walked right on without masks on at all) The flight was FULL. They did a full drink/snack down the aisle thing ensuring that everyone packed into that small space would all be taking off their masks at the same time (if they still had it on in the first place). I did not feel safe at all.
Pros: I got there safe!
Cons: I f plane had slowed downed during turbulence.
Pros: I got an unexpected box lunch. Food was good. Thanks.
Cons: Seats were cramped. A little more elbow room would be welcome.
Cons: The flight had an emergency oxygen failure an hour into the flight, so we had to turn around and go back to the departure city for 4 hours. Extremely annoying on an overnight flight.
Pros: On Time Departure / Early Arrival. Pleasant Crew
Pros: The trip started off poorly with a day delay and rebooking hotel and car at final destination. Not to mention our final destination is San Antonio not Phoenix. We were not rebooked for a flight from PHX to SAT. But after a few hours we were finally booked. We didn’t really appreciate the 7 hour layover at 0100 in the morning and nowhere to get a meal or even coffee. However, the flight had the same crew from the night prior and they were excellent. The flight was open so we were able to get more leg room, less waiting time for the bathroom, and pretty much one on one service from our flight attendants. With all the struggle in the beginning, this particular flight was actually the best flight I have been on.
Cons: We were ok with the hotel and meal vouchers however, again, the only part of our itinerary looked at was the first flight, not the second into SAT. Had we not questioned the agent, we would have been stuck in PHX with no room, no car, and if we eventually would have gotten a flight, our reservations for car and hotel in SAT would have been cancelled and I would have been out $1700. I already lost money but it could have been worse. Basically, I am paying for a car and room that I am not currently in. Reimbursement for that would have been nice. Either way we will still travel using the travel service and this particular airline in the future.
Pros: It was a safe flight back to the Phoenix thank you.
Cons: More ethical vegan options.
Pros: Crew was very good. Seating was bad
Cons: Bigger seats
Pros: On time
Cons: They at least need to have TVs in aircraft. I felt United was better service wise and aircraft wise.
Cons: Old plane. No seatback entertainment available in plane.
Pros: Smallest seats of any airline I've recently traveled on
Pros: The flight was good.
Cons: The seat size could be bigger, and the layover was awful. Sixteen hours is unheard of.
Pros: Comfortable seats, nice crew, decent entertainment.
Pros: The crew was great. No leg room, seats and isles were too narrow. Had a soggy turkey wrap both going to and coming from Honolulu. It was not what I expected from AA. Will not fly AA again on a long haul.
Cons: No AC, and after boarding there was an issue with the; we had to deboard and wait nearly an hour to load onto another plane.
Cons: The entire entertainment system was down the entire 6 hour flight. Crew attempted to reboot the system several times with no luck.
Pros: Overall good value for money for a Economy seat. The aircraft is of a recent make & model with the latest amenities on board. Crew is friendly & departure well on time.
Cons: Exit seats on row 12 are NOT exit seats although they are sold as such. They have regular leg room. Only the left must seat has more leg room as the row in front in that spot does not have 3 seats.
Pros: The crew aboard the plane was very friendly
Cons: Food was bad. The gate personnel was incredibly rude
Pros: Good entertainment. Gate agents friendly and efficient
Pros: Service was poor and unconcerned about comfort or needs.
Cons: The flight staff did not appear to want to do their job.
Pros: Friendly attendants
Pros: Everything went smooth and fast
Pros: Because he flight wasn’t full, the seat next to me wasn’t occupied, giving me a bit more space.
Cons: Food was bland. Flight was delayed almost two hours.
Pros: Comfortable, fast check in, nice staff, arrived a little early, great timing. Will fly AA again
Pros: Flight was smooth, on time. Modern plane. Got the sense that careful aircraft maintenance is always a high priority. Courteous attendants. Large choice of movies.
Cons: Blankets but no pillows on this long red-eye. We need a pillow! Wrap was a bit doughy. no choices.
Pros: Efficient, nice crew.
Cons: Seats were rock hard. Terrible situation for a long flight.
Pros: Staff is friendly and helpful, great attitudes
Cons: My initial flight time was changed to a longer layover for some reason. Which.. spending 6 hours in an airport is just not ideal
Pros: The flight crew did a good job.
Cons: Throughout the boarding process, my spouse and I had a seat and pre-check, until we got to the airport and we were told they don't know why, but our pre-check was "dropped" so we needed to be rechecked in. What wasn't told to us was we would lose our seats and be put on the bottom of a waiting list. We were able to board bc other passengers did not show up, however we no longer had our seat preference, so I had a middle seat, although I'm a service member with a left knee issue so my seat needs to be an isle one. Also, there were no food choices that did not account for my allergy.
Pros: On time departure and arrival.
Cons: No own movie screen for a 6 hour flight. No snack/ nuts with drinks
Cons: My luggage was inexplicably placed on a later flight which arrived an hour after my flight arrived.
Cons: I arrived at HNL nearly 2 hours before my flight. The check-in procedures at HNL were very poor. There were not enough operating machines to help passengers check-in. In fact, there appeared to be more non-functioning machines .than working ones which created a huge backlog of passengers. We then had to wait in another long line to have our bagged checked and boarded. This was one of the worse situations I've seen in a very long time.
Cons: Employees seemed like they didn’t like working for American. Flight was delayed and nobody informed us about it until it was past the past the boarding time. Missed connecting flight and booked on flight 5 hours past original departure time. Sat in an aisle seat and stewardess kept bumping my arms.
Cons: Flight was overbooked
Pros: Very nice, hot meal a bonus - didn't know we'd be given dinner :) Seats ok - leg room acceptable
Cons: Thought we were flying British Airways - even this survey says it's BA - went to wrong ticketing desk and was sent to American - had to let our friends in Germany know the change by email - worried they wouldn't get the email in the muddle of their night and they'd go to BA gate undead of American. It was a little disconcerting
Cons: Agent at gate said overhead compartments were all full and no more room for any bag. So I had to check in my carry on luggage . To my surprise, there had many open space when I walked in the plane. The worst thing was my brand new suitcase was torn. I told the luggage agent the incident and she said they had no liability what so ever.
Cons: Flight was delayed 8hours
Pros: On time, good food, good entertainment and comfortable seats.
Cons: Missed connection flight because they were late taking off, stuck in Munich all day. Only some of us got our second ticket to begin with even though we were told to check in to both through AA. They did take responsibility and pay for our lunch though so there's that.
Cons: My seat was broken and wouldn't recline very much at all.
Pros: Good food & movies.
Pros: The entertainment was a new release movie - liked that. The food was okay.
Cons: Seats not comfortable, especially for a 7 hour trip! My tray table broke and would not close. I informed a stewardess and she apologized for the inconvenience and did her best to duct tape it shut (twice). It's an old plane, I would not recommend for a flight more than 2 hours. Wasn't greeted at boarding. Had to interrupt staff to ask which side of plane I should walk down to get to my seat. I paid extra for 12th row - waste of money!
Pros: It was a good and comfortable flight and a nice crew allthough it was Operators by AA
Cons: The food is not overwhelming.
Cons: They canceled my ticket for no reason
Pros: The crew was wonderful and movie selection was excellent. They did not provide headphones however. Boo.
Pros: I loved that the on demand movies were free! The time went by so fast!
Cons: I didn't like that it said Alaska Airlines but it was really American so I ran 4 terminals and had to go through agricultural inspection twice. The guy at the counter didn't want me to check in my bag because it was 58 mins before my flight. The lady at the station really helped me and let me check my bag.
Cons: No room, small seats and no food
Cons: The wifi did not work and we were not offered any food, and the beverage choice was only water or coffee. Very old plane with broken seats.
Pros: TV and on time flight
Pros: Great service
Cons: Wifi was spotty
Pros: Fast boarding, on time, food was pretty good
Cons: Toothpaste on board
Cons: Baggage was left behind.
Pros: Crew, seats and entertainment. Unfortunately a rude passenger in front that put their seat back too far and refused to compromise so didn’t have much leg room over a 6 hour flight.
Cons: Ran out of half the food options halfway down the plane.
Pros: Timely. Best entertainment.
Cons: Very disappointed with the seat. Then placed us next to women with children. No rest for us at all. Also no blankets provided. Others had.
Cons: The flight was late more then 2 hours. I missed connection flight!
Pros: The flight was comfortable some of the crew were nice though not all
Cons: The food was horrible. Entertainment was limited. The boarding process is terrible. Staff needs to learn to smile more.
Cons: We paid $100 per person to choose our seats in advance and then when we boarded we had been bumped to a different location and my wife and I were sitting across the aisle from each other, unable to share a tablet to watch movies. The cabin crew was not helpful at all so we traded seats with another passenger who had also been bumped from his preferred seat. The entertainment system didn't work for an 11 hour flight.. are you kidding. We pressed the call button to see if it was just our inability to sign in but no crew member came. After 15 minutes the call light went off so we pushed it again, but the light was still on an hour later. We asked about it during the meal service and were very rudely dismissed. Long after meal service was finished we asked one more time to see if anything had changed and the crew member brought us a tablet to use that was loaded with movies. I'm not sure why they didn't do that earlier. Then 50 minutes before landing they literally pulled it out of our hands to store it away.
Pros: The crew and pilots were great
Cons: Dinner was just okay
Cons: we waited on the tarmac for a lengthy period of time in Toronto-we missed our connection as a result in Germany and there was little staff to help us get new reservations-we waited 7 hours and got a voucher for one meal-we missed a whole day in Europe
Pros: Smooth ride
Cons: The food. The technical difficulties with entertainment. The red wine that landed on my clothes as the stained bottle was given to me
Cons: Our flight was delayed from Honolulu. This made Customs and Screening stressful...as there was only 45 minutes to get through and then to the gate. No one advised that there was another plane shortly, which would have reduced the feeling that we had to sprint down to the gate. Otherwise a very good flight
Pros: Slight delay due to mechanical issues
Cons: We arrived in Munich 40 minutes late and so we missed our connecting flight.
Cons: 24 hour delay due to mechanical issues
Pros: The flight attendants were polite but didn’t go out of their way to help out.
Cons: No room to store carry on and nobody seemed to care that all space was taken close to our seats. We felt penalized because others abused the system while we were trying to follow the rules.
Pros: The service
Cons: Nothing so far, thanks.
Pros: getting of the plane!
Cons: the bed bugs, no lights, no comfort, the cold, very limited service
Pros: The entertainment options were great.
Cons: Flight took too long - missed my connection. Also a flight attendant wouldn’t let me use my Bluetooth headphones - she wouldn’t even let me use them while turned off as noise dampeners.
Pros: we had to pay for everything
Cons: I decided to pay a little extra for preferred seating (exit row). However, I was stuck in the baby row. I would have been better off not paying extra and staying in my original seat. I have nothing against babies (the baby in my row was quiet), don't get me wrong! It's just that this should be pointed out at the time of selecting a seat and it was not clear on the AC website. The crew moved my carry on several rows back without telling me (I put my bag in first into the overhead bin and then had to chase it down when I needed something). Not acceptable!
Pros: Seats in business.
Cons: The food.
Cons: Was late and crow Did not care abut passangers
Cons: The food was,nt S-o good,I requested chicken, that was'nt enough for all pasangers and I got pasta that had only tomato n-o parmegiano or cheese. At breakfest only banana bread that was very sweet, S-o I was desapointed. The chair in front of me was leaning on me because îți was broken The selecțion for movies on TV screen was very dificultate as the cursor didn't! responded to my movements
Pros: The waiting room before boarding was big and comfortable. Staff was very friendly.
Cons: Children running around because there wasn't anything to do. Passengers ignoring no food and drink signs. A passenger had a nut allergy so no food could be eaten or served with nuts. I understand this serious health risk, but passengers need to be handed out free of charge crackers or cookies if they were counting on eating their own snack. Passengers were putting both their carry on and personal item in the over head storage and therefore there wasn't enough storage for those would only wished to store one item.
Pros: That we ended the trip safely.
Cons: Paid the trip to Lufthansa and flown with Rouge not even Air Canada ! Big disappointment, never again.
Pros: I actually flew through meontreal but it was a great flight and the salad was very good
Pros: Excellent staff and crew
Pros: Dinner was good, breakfast was meh.
Cons: Air temp was hot. Food came with tons of plastic wrapping.
Cons: I only had one gripe about this flight and my one other flight on Air Canada Rouge; the overhead bins are very poorly designed. I purchased a carry on bag specifically to meet their regs, yet it had it go in the bin longways, taking up a ton of room. The bins are tall, which is wasted space, when what they really need is another 1-2" in depth.
Cons: Economy seats are very small and tight. Food is average at best. Crew is semi-friendly/
Pros: Again, nothing good stood out to me, although the entertainment was very good, with recent movies and music.
Cons: I was late for this flight due to the delay from Baltimore to Toronto. I got a new flight with no problem, BUT the change messed up my travel plans because the arrival time to Athens was now later than before. We were additionally DELAYED 3 hours in Toronto.
Cons: I was on AC A333 from YYZ to MUC. The audio system for my seat didn't work and made for a long flight. Lucky I had downloaded some movies from Nextflix to my mobile device. The only thing I was able to use is the flight tracker on my seat screen.
Cons: Check in was slow and confusing.
Pros: The crew was pleasant, and the boarding and de-planing process went smoothly.
Cons: The plane was really cold, and we were told that they couldn't adjust the temperature, but we could have a blanket - at a cost. We have heard from other people who travelled Rouge about how cold their flight was, too. I also didn't realize that there wouldn't be in-flight movies - unless you rented an i-pad, etc. That was a bit disappointing for a 6-hour flight. I think that I would rather have paid a little higher fee for the flight and have some of the things built into the ticket than have to keep paying out money for all the different things.
Cons: They had known about a mechanical issue all day and did not notify anyone until 1 hour before departure. They ultimately had to get another plane but only after >4hr delay. Seems to me like delay could have been avoided or at least predicted so we could have made appropriate arranements. Big domino effect of inconvenience on the last day of the year makes for very bad experience.
Pros: The crew was friendly
Cons: Seats are extremely small and cramped. Temperature was too cold during the flight and there wasn't even a fan on so it was the cabin temperature which couldn't be adjusted. In addition No blankets or cushions were provided. The leg room was horrible. I'm only 5'5" and I felt cramped, so I can't imagine how it would feel for someone taller. also, no one checked bags due to the newly imposed fee so everyone crammed their luggage into the overhead compartments and many of us had no room to store our carry-ons and had to put it below our seats, causing even less leg room. the Hawaiian airport also locked out the waiting area for international flights back to Vancouver due to some policy that the area must be locked down until the plane has arrived and everyone is off the plane. Many of us were sitting on the ground outside in the non-air conditioned hallway in front of the stores like homeless people for over 2 hours. Luckily seniors were sitting on wheelchairs and did not have to wait while standing or sitting on the ground. They finally let us in 20 minutes before boarding but really by then it made no difference.
Pros: Personnel were friendly aircraft was clean
Cons: Not even one single snack for free
Cons: No in flight entertainment
Pros: Crew is quite young and friendly.. good service. Boarding was quick and easy. Blanket and neck pillow package were comfy and worth the $7
Cons: The plane was FREEZING and the seats are a bit cramped.
Pros: More leg room
Cons: Horrible seats
Pros: Everything was average.
Cons: Not all food available on the food catalog menu.
Pros: It was okay.
Cons: No food. Pretzels or cookies.
Pros: Plane was late due to Stewart missing the bus from their hotel?...seriously unprofessional and the check in staff lying to customers to accommodate others customers from an undeparted flight from the night before?...attempting to change my flight due to this?...seriously need to do better Air Canada...and to top it all off you are served by a snotty unprofessional group of stewards?....a huge JOKE!....won't be flying this airline again and I will be spreading the word!
Pros: Again, nice selection of entertainment and great crew.
Cons: The person next to us was too heavy to fit in her seat, so she flowed over into my husbands, making the whole trip uncomfortable. In addition she had a smell. Not sure what can be done about it, but it made a long trip really uncomfortable. Service and food was also much better on the South African airlines portion of the trip.
Pros: The 787 was amazing.
Cons: I had to take two different flights connecting through London Heathrow to make this leg of the journey.
Pros: Wide seats.
Cons: Small leg space. No window by seat. The seating map did not make this known, otherwise I would have chosen another seat.
Airlines flying from Honolulu to Munich have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Honolulu to Munich
Masks required on board, masks provided on flights from Honolulu to Munich
Social distancing seating
Middle seats unavailable to book on flights from Honolulu to Munich
Testing for antibodies, testing for symptoms for flights from Honolulu to Munich
Waiving of change fees. Search flexible flights from Honolulu to Munich