Ethiopian Airlines check in staff made a pigs-ear of my check in process. First they claimed I'd missed the flight (my ticket said 2335 on 15 Dec, they changed flight to 0010 on 16 Dec, but claimed that as my ticket was for 15 Dec my booking was invalid). They proceeded to re-issue me with a new ticket a (for the 0010 fight on 16 Dec), but then also tried to change my connecting flights by one day - even though they should remain the same (in effect the flight was only put back by 35 minutes, so why change a booking for connecting flight by 24 hours?). Fortunately on arrival in Shanghai, air china check me onto the correct flight. However, to compound matters, my luggage has gone missing and, bizarrely, Ethiopian airlines issued all foreign passengers with landing cards for Japan - not China!
Flight attendants were courteous & helpful. Food was ok. .I had a blanket & pillow.
Way too long a flight to NOT have TV in seat back with a variety of movies. Most were in Chinese & could not watch. I never heard of having to take off headphones during landing???? Wait time to check-in was ridiculous (an hour) & then my bag was NOT checked through to Singapore & that caused me a major hassle when I arrived in Shanghai!!! I had to collect my bag, go through immigration, go out & check back in. I have never had to do that before.
I don't know because j never made the flight. I got a completely different time of the flight than what the time really was which caused me to missed the flight. On top of that I was treated rudely whenever I called to get another flight and I was unable to be helped. Additionally I never got a a refund. I am in the military and was out of 1400 moving costs on a flight that wasn't worth it. Never using again
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