Crew was friendly. Plane appeared clean.
Flight was delayed twice. Luggage was delayed coming off the plane. I assume it was weather related. One piece of our luggage was damaged. Not able to connect to entertainment app.
The customer service was disgraceful. Air Canada has set the bar very, very low.
When I bought the ticket I thought it was air Canada but it was air Canada rouge so no food no entertainment tried to download air Canada app but took about an hour to get 10 percent done so flew with no entertainment no drinks no food nothing. Boarding was a pain had a three year old also had to pay extra 50 dollars for my baggage. Typical air Canada nonsense. Would not use them again.
Easy booking , excellent rate and good follow up with reminder emails for check in and gate information on every trip
Typical Air Canada flight. Not great but not horrible (surprisingly)
The entertainment systems were broken on our seats but they did give us a small discount voucher.
|Flights Arrive in||Abu Dhabi Intl|
|Flights Depart from||Houston George Bush Intcntl|
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