the boarding time was delayed, the airplane, although the seat was comfortable, the aircraft was small, therefore, it lacked space for all carry-ons. the entertainment, even though it was innovative, if your computer lacked the correct programs you could not run it.
I like that there are USB charging ports under the tv for every seat.
People make you feel dumb when you have a question or they need to repeat something they mentioned before. Is very hard to understand sometimes trough the speaker.
old plane, no amenities to make the flight pleasant.
Nothing they cancelled my connecting flight
First time flying with Aeromexico and it will be my last. The cancelled the flight just when we are about to board and have not responded or compensated me for my substitute flight to get home.
The cabin crew was great at boarding and organizing the overhead bin space. Also, ground staff didn’t start check roll aboards before the overheads bins were full. There is nothing more frustrating than getting on after forced to gate check your bag to empty bin space (ahem, United at SFO).
Couldn’t get the entertainment to work.
Flight on time.
I miss friendly Southwest. Even the assigned seat is kit enough for me to use AA again. People smile at Southwest and seem to enjoy their job.
CRJ900 is a small plane. no WiFi
No personal TV for entertainment
Landed on time. AA is mostly on or before schedule. Definitely like that part. Smooth flying as well.
No interactions with the crew this time. Boarding is okay.
Houston George Bush Intcntl (IAH) United States
Barranquilla E Cortissoz (BAQ) Colombia
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