They have one line of executive class after the kitchen and toilet, is very noisy.
My bagage broke
I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it
The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction
KLM crews look unhappy with their work. Everything they do is a favor not duty.
The flight was great.
Service vey Good. Nice choices. Comfort seating very nice
WiFi awful. Useless.
easy but long day coming home
however on the initial trip to cozumel we where rerouted from kc to huntvilles therefore missing our connecting flight to cozumel so the airline was accomodating and reseated us on a flight to cancun instead and I was thankful but i know that that flight was cheaper when i booked this but i didnt want to make the treak to cancun and bus and then ferry to cozumel but ended up doing that anyway is there any way at all to be compensated for the diffrence I am not upset at all but that made for a really long day getting there Just putting it out there
The volume controls on the tv we’re pretty poor. Was either too loud or too soft with only 5-6 volume settings.
Good clean aircraft. Fairly comfortable seats. Even had a power outlet in my row. Not too bad for an aircraft from the late 70s.
for some reason, i had to pay to gate check a bag. It didnt seem like anyone else did while boarding my flight.
Even though I was disappointed by not being able to get the boarding passes from Delta for Aeromexico’s connecting flight to Bogota, I had an agent greet me after customs in Mexico to issue the boarding pass so I could use the transfer flight line. Excellent service throughout the entire trip.
Confusion over my boarding pass at the Delta terminal in Detroit.
Having had bad experiences with Aer Lingus before, I was hesitant to book with Aer Lingus again. But sadly, I was booking this flight last minute and had no other option. The route was Dublin to Calgary, via Toronto. I left myself plenty of time im Toronto to clear customs as I know it can take a while. The day of, the flight ended up being 1.5 hours longer than usual due to headwinds, leaving me with only 2.5 hours in Toronto. I ended up waiting 2 hours and 15 minutes for my bag and missing my connecting flight (my sister who was also on the same flight received hers in 30 mins and made the flight). Westjet was wonderful and put me on a later flight but Aer Lingus didn't have any assistance for me.
Aer Lingus lost my sister's luggage going to Ireland and never contacted my sister once the luggage was found. She only received it the day we flew back to Calgary. Poor customer service when inquiring about the bag, no compensation for necessities purchased.
The plane was just fantastic: comfortable, elegant, quiet. Gets the best note!
A free coffee - which was excellent by the way - and a little roll would have been nice.
The Crew was lovely on the Transatlantic flight. The Dublin-HH crew was polite, one older lady was warm. Of course I would have like free wine, but I imagine many passengers might abuse the offer...
Narrow seats, not spacy feet place (fortunately a nice gentleman in the middle of us, 2 people, found a seat with more space - he was a very long and not too skinny man. Only 3 toilets for both isles of passengers on a TRANSATLANTIC flight.
They really did a great job, kept us informed about what was going on,staff was quick, organized and pleasant. I have to say, best food on a flight that I have had in a very LONG time,!
NO COMPLIMENTARY WATER OR COFFEE. SEATS larger and MORE COMFORTABLE
Since the flight was not full I could stretch out to sleep. I liked the extensive movie selection
Prompt, great crew
No power ports, entertainment options
Screen monitor and flight map
Flight was delayed and it was kinda cramped
Friendliness of the crew, they not only served us well, they were having fun doing it. Job well done. Thank you all.
Nothing really, everything was great.
They made me sit next to a special needs person and did not warn me. I didn’t signup to keep helping the elderly.
|Flights Arrive in||Bristol|
|Flights Depart from||Houston George Bush Intcntl|
|Airlines||KLM, Delta, Aer Lingus, Lufthansa|
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