Direct flight and was cost effecient
Gate construction made it hard to find where to go
FAs let me have a full can of soda on both trips for beverage service. Cabin temperature was generally comfortable. Normal snack service of 'something salty or something sweet' was provided.
Headphone port had a pen cap jammed in it and was unusable. Seat back entertainment became fairly useless as a result. Seat pitch is on the tight side, though not uncharacteristically so in the industry.
Counter checking was not available when I got to airport, and I needed to wait to hand over luggage. Counter crew did not know if I could take an umbrella through security, so I sent it through with luggage and it arrived mangled. I would think crew should know about implications of taking an umbrella.
Pre boarding passengers were disturbed by having to get out of their seats to allow other same-row passengers to be seated. If those needing assistance were boarded last all other passengers are settled and could move more easily for them than the other way around.
flight on time
|Avg. Flight Duration||4h 07m|
|Flights Arrive in||Calgary|
|Flights Depart from||Houston George Bush Intcntl|
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