The flight crew was great. Very pleasant and helpful.
They lost my luggage. Also the plane left Seoul almost an hour late. The plane itself was very old, so no electronic devices of any kind were allowed, some of the seat controls didnt work, and there were no private video screens. And this was in business class.
The flight was canceled but United and delta were still flying to New York. Air China was not working with them to help us. The earliest next flight was five days later...... their staff were extremely unprofessional. I asked to update to business class. One staff told me it was 1300usd, another one told me it was 3600usd, and one told me it was 10,000 usd???
no in flight entertainment, food was horrible
I was able to sleep most of the flight
The people next to me were annoying and smelled awful.
very irresponsible! & no English
Food wasn't the greatest but it was adequate considering shirt trip
Excellent crew services
Entertainment system is rather tired for today’s standard for first tier airlines, in particular the headphone jacks which may not work from wear & tear. It’s a hit & miss whether the sound works or not. Obviously mine didn’t on one side this time. Very frustrating if you are on a long flight and there’s nothing you can do if the flight is full.
I’ve flown with a lot of airlines in every class. This was an economy class flight and still the food was better than I’ve received in business class on American. The seat was comfortable, the entertainment options varied and extensive and the cabin team were amazing. They clean the bathrooms between uses. Seriously how do other airlines still exist?
No free upgrade? ;-). But that’s unreasonable. I love this airline having not flown with them for 4 years I don’t understand why!
Everyone was cold asking for blankets it was freezing on that plane only major complaint, I love the airlines, the flight attendants are lovely and gracious, they really do try. Such a nice treat after flying United airlines all year!
Good crew service
poor boarding arrangement. passenger did not follow the boarding group arrangement boarding the plane.
|Flights Arrive in||Chengdu|
|Flights Depart from||Houston George Bush Intcntl|
|Airlines||Air China, Singapore Airlines|
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