|Flights Arrive in||Shannon|
|Flights Depart from||Houston George Bush Intcntl|
|Airlines||Air Canada, British Airways|
Pros: They have the best blankets! I always get cold but the blankets are nice and thick. The entertainment system was easy to use with a wide variety to choose from. The seats are comfortable and easy to sleep in. Overall just a great comfortable trip!
Cons: Compared to other airlines Air Canada is just so bad. Crew are always slow. The flight never boards on time or leaves on time. I don’t think I’ve ever been on an Air Canada flight that leaves on time. It’s incredibly frustrating. The staff were rude and cold on this flight and very very slow. I usually don’t write reviews like this but honestly can’t find anything good to say about this last flight. It was just bad.
Pros: I’m not sure whether Air Canada has turned over a new leaf or Boeing built a better airplane. Maybe a bit of both. The ambiance is marvellous in the 787. The Flight attendants were attentive and thoughtful (remembering what I was drinking). We left snd landed on time. And the entertainment system is one of the best I’ve experienced.
Cons: I couldn’t properly adjust my seat. That shouldn’t happen on such a new aircraft. Other than that, and the fact I couldn’t sleep, everything was good.
Cons: Plane way too cramped. Made me check my bag but it clearly would have fit and there was lots of room overhead. Still waiting for my bag more than half hour after my flight. Very unhappy. Totally unacceptable.
Cons: No snacks unless you are willing to pay more than 10 dollars lol
Pros: Crew was also nice.
Cons: I had to wait for bus to get the continue flight. The time waiting was so long I could not board the flight and had to rebook to the next possible flight.
Cons: You have to pay for food, snacks and water on this flight. there were no complimentary snacks or drinks given.
Cons: Seat spacing too close, no leg room. Charge for all snacks. Need to enforce carry on limits.
Pros: My flight was over four hours delayed and I appreciated that when I got to the airport and found that out, I didn’t have to ask for anything but was immediately greeted with a food voucher. I lost an entire days worth of vacation in Germany, so well I do feel the British Airways should have done better and should’ve compensated me better, the fact that they immediately took steps to make the situation better was greatly appreciated. That level of customer service was beyond any I’ve received with an American-based airline. Also, the crew on the plane was fantastic and a great choice of movies. I flew American on the way home and was shocked at the lack of customer service and rudeness, I will happily fly British Airways again and again.
Cons: A plane that was over four hours late costing me an entire day in Germany.
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