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Everything

trip was bad

Turbulence was bad and no complimentary water

nothing

I felt liteheaded at take off. I dont know if that's normal but i dont like that

It got me from point a to point b. That was the only positive thing about this flight.

Unidentified delays had me sitting in the airport for hours, seats were overwhelmingly uncomfortable, no in flight entertainment, the cabin crew kept the galley lights on so it was impossible to sleep on a late night trip, nickel and dimed over everything from a carry on bag to choosing my seat, no complimentary drinks or snacks, took forever to receive my checked bag

Crew was first rate...

One hour late taking off but understandable...

The first

This flight was canceled at the last minute and all passengers were told they needed to find another flight because the airline didn’t have any to rebook them on. Passengers had to pay out of pocket for new flights. Frontier said they would reimburse but I haven’t seen anything yet.

Airfare was $28 each way

No plug ins, hard seats, and an odd 20 minute delay to get a off the plane even though we were at the gate. They said it was because of the "balance". Really?

Customer service when my flight was delayed twice and then cancelled.

I hated that there were sudden updates of delays just moments before we were supposed to board, then delayed for a day, then cancelled. I was fortunate to be re-routed to San Francisco (I am on the way) now, through United airlines. All in all, it was a stressful inconvenience.

Nothing good to say about AA

AA screwed up reservations by rescheduling flights by 3 hours earlier (done not once but two times) causing 6 hour layover. This plus an additional 2:38 delay on next flight made the journey horrible. Will never book an AA/BA flight again for intrnational travel.

Early arrival, plane not crowded

Onboard wifi not working so no inflight entertainment

What to like with AA?

Delayed by 2:38 hours at Chicago due to aircaft repair. Total layover 8:38 hours.

Lounge

Delayed flight which kept pushing back for more then 5 hours. Got booked on the next flight got middle seat. Flight attendant was rude and short with people. Not very personable. Plane was so hot everyone was sweating.

It got us to London. My bags were quickly available.

The seats were SO. UNCOMFORTABLE. I didn't sleep at all and have a headache because of them. Absolutely atrocious. The food was meh. One of the flight attendants was so rude I dreaded every time she headed over. I'll be flying with Delta in the future.

All great!

Ease of boarding and good communication from pilot

Flight attendant was gruff when communicating. She seemed angry when providing information. It was a short flight, so not a lot was offered, which was totally fine. However, when she walked down the isle with water, she appeared to be looking at the ceiling and didn’t stop to check if many people wanted water, including me.

Seatback tv.

Stewardess berated a man for leaving his backpack on the floor in front of him rather than politely addressing the issue. She told him you know better than that and don’t ever do that again. It was totally uncalled for.

Hostess were professional and warm

Seats was too tight, no leg room and no room for stretching

Seats more comfortable, plan wasn’t too full

No charging port for cellphone.

Didn’t like the fact that online check in didn’t work on the Delta app.di

Rude and disrespectful

Early arrival, plane not crowded

Onboard wifi not working so no inflight entertainment

Nothing good to say about AA

AA screwed up reservations by rescheduling flights by 3 hours earlier (done not once but two times) causing 6 hour layover. This plus an additional 2:38 delay on next flight made the journey horrible. Will never book an AA/BA flight again for intrnational travel.

It was a quick flight! The crew was nice & the landing went smothly!

It was a full plane!

Arrival time was on time.

It was just so cold, but next time we will bring a blanket.

Online Check in is a bit overwhelming. Too many adds, seat selection charges, etc. Too confusing

nothing

trip was bad

Turbulence was bad and no complimentary water

Didn’t like the fact that online check in didn’t work on the Delta app.di

There were actual meals served on the flight. They were pretty good. Free movies available.

There was one cranky flight attendant. The seats don’t recline quite enough to be able to sleep.

You guys did an all around great job and my flight experience was the best I’ve ever had. The quality of the service was exceptional.

Crews were nice

Ease of boarding and good communication from pilot

Flight attendant was gruff when communicating. She seemed angry when providing information. It was a short flight, so not a lot was offered, which was totally fine. However, when she walked down the isle with water, she appeared to be looking at the ceiling and didn’t stop to check if many people wanted water, including me.

It got us to London. My bags were quickly available.

The seats were SO. UNCOMFORTABLE. I didn't sleep at all and have a headache because of them. Absolutely atrocious. The food was meh. One of the flight attendants was so rude I dreaded every time she headed over. I'll be flying with Delta in the future.

Nothing

Flight to SFO landed 7 min late. Wouldn’t let us on connecting flight to MRY. We were put on a land shuttle to MRY and now I’m car sick. Horrible day!

Aircrew great along with gate agents.

First class flying is gone. No lounge access in the US. No meal (boarding at 1720 and arriving 2100) Beverage service the same in front as in back. Need to go back to Asia to get what you pay for.

Early arrival, plane not crowded

Onboard wifi not working so no inflight entertainment

It was a quick flight! The crew was nice & the landing went smothly!

It was a full plane!

Nothing good to say about AA

AA screwed up reservations by rescheduling flights by 3 hours earlier (done not once but two times) causing 6 hour layover. This plus an additional 2:38 delay on next flight made the journey horrible. Will never book an AA/BA flight again for intrnational travel.

What to like with AA?

Delayed by 2:38 hours at Chicago due to aircaft repair. Total layover 8:38 hours.

We were deplained twice from two different plains going to LGA. We are now booked on a third plain going to JFK. Hope we can get home. I have a surgical appointment tomorrow.

We bought First Class tickets. But we were downgraded How do you think we should feel ? We have been in Charlotte since 9:30 AM It is now 6:45 PM Should we use the train to go home?

You guys did an all around great job and my flight experience was the best I’ve ever had. The quality of the service was exceptional.

The flight attendants were all helpful and pleasant. The seats were comfortable. We were provided with plenty of liquids.

The landing was pretty tough and we took off almost a half hour late.

Hostess were professional and warm

Seats was too tight, no leg room and no room for stretching

The flight arrives safely into Denver

We had to take a bus to the plane. The buses the shuttled us on, they packed tight and without apology. We then sat in our seats for over an hour on the tarmac without explanation or apologies or any courtesy shown at all to the woman who dared to get up to use the lavatory and was scorned by the crew. When we got to our destination. The crew did not even apologize for the hour delay in landing or even mention it.

Direct flight. Cheap. Easy on and easy off.

Seat and tray size. But u get what u pay for, so I’d rather save the money

Crew was first rate...

One hour late taking off but understandable...

The first

This flight was canceled at the last minute and all passengers were told they needed to find another flight because the airline didn’t have any to rebook them on. Passengers had to pay out of pocket for new flights. Frontier said they would reimburse but I haven’t seen anything yet.

Crew flight attendant was nice the whole trip. Other places they aren't always so warm or nice when you leave. Flight was pretty.

Nobody was checking tickets for checked bags we deboarded.

Very nice FLY and fantastic weather. No turbulence THAT all. UNITED CAPITAN AND CREW, nice. Thanks to GOD a nice fly in ALL aspects.

To be honest, everything was OK.

Easy boarding and finding seat; good food and liked that wine was available, good movies to choose from

Seat was not comfortable, I am 5'1" and the head rest was too high, fortunately I had my own foam neck support. Bathrooms could use more cleaning during flight as one was grossly covered with urine right after turbulence was experienced. One crew member appeared to be having a bad day and seemed unhappy to be at work and was impatient with all.

Aircrew great along with gate agents.

First class flying is gone. No lounge access in the US. No meal (boarding at 1720 and arriving 2100) Beverage service the same in front as in back. Need to go back to Asia to get what you pay for.

nothing

trip was bad

Turbulence was bad and no complimentary water

Everything went very smoothly ppl were polite

- Gate attendants made clear announcements - Gate screen was kept updated - Boarding was by zones instead of a free-for-all like my last Spirit flight

- The backs of the seats should be harder because every time the person behind me rustled through their seat pocket, it felt like I was being kneed in the back. - After we landed in Chicago, we just sat for 20 minutes before continuing on to the gate, and pilots did not make any useful announcements about this.

Why use old planes for such a long flight? Toilet overflowed, poor quality tv, and only peanuts?

Hostess were professional and warm

Seats was too tight, no leg room and no room for stretching

Crews were nice

There were actual meals served on the flight. They were pretty good. Free movies available.

There was one cranky flight attendant. The seats don’t recline quite enough to be able to sleep.

Nothing

Condescending staff, lackadaisical crew, pitiful excuses of why we were delayed.

I like that I made it home alive.

Everything about Departing and arriving was a Poor experience. I might not be using this particular airline again. 4 Airlines now on my list of do not use.

It was a quick flight! The crew was nice & the landing went smothly!

It was a full plane!

Early arrival, plane not crowded

Onboard wifi not working so no inflight entertainment