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Pros: Pilot announcements & flight attendant courtesy

Pros: The flight attendant on the plane was great.

Cons: Everything else. Delayed from 5 hours before takeoff so they obviously started the day w a delay. As a result we hit bad weather and were stuck in airport for 6 hours, on tarmac for 2.5. And arrived at 2am instead of 6pm. Poor communication, horrific boarding, and despite the fact that no one can control weather, they messed up most of what was in their control.

Pros: Everything !!! Everything was perfect as usually!!!

Pros: Cheap flight sort of.

Cons: You get what you pay for. Seats are small and uncomfortable.

Pros: The flight departed early and arrived early, good flight attendant service

Cons: Long wait on the cold jetbridge for our carryon baggage, tight quarters on the plane

Pros: Smooth flight all the way through

Cons: United didn't have their act together in Denver. Waiting on the tarmac for the gate to be disoccupied, 40 minutes and counting. When the entire terminal B is United, you'd think they'd have an open gate that can be used for a 757...

Pros: This was my first experience flying United. The staff and pilot were friendly even though everyone seemed grumpy and tired. There was a poor baby that cried almost the whole flight-I get it, I was tired and wanted to cry too...ha! They handled everyone with patience and a smile.

Cons: When we landed in Columbus we were stuck on the plane for almost a half hour because there were issues with the walking bridge. This was annoying.

Pros: Crew was pleasant and did their job well

Cons: The de-ice took way to log and not enough leg room

Pros: Nothing special. Crew was fine.

Cons: Just a couple of cookie/crackers to eat. No entertainment.

Pros: None

Cons: Long delay

Pros: Great classical music selection, great entertainment program. Unfortunately, not working for all, system was re booted but didn't work for all but for me

Cons: The special meal I requested was not available

Pros: None

Cons: Too much delay

Pros: everything on schedule; courteous staff and great pilots

Cons: everything was very ordinary so cannot complain

Pros: I liked that military boarded first.

Cons: I think disabled US Veterans should board with active duty and retired military

Pros: First time flying into Daytona and it was super easy.

Cons: Nothing

Pros: I did get home eventually

Cons: Flight was delayed. Seats are cramped.

Cons: This was a surprise trip for my boyfriend’s birthday. His father passed away shortly before the trip. We were told no refunds possible, even with the death certificate, and the transfer fee would be close to full price.

Pros: The airplane was clean and the crew was very friendly. The landing was one of the smoothest I have ever experienced.

Cons: After paying for my carryon bag - a ridiculous $50 - and then getting nothing to eat or drink on a four hour nonstop flight unless I bought it, I ended up not really saving any money over a more expensive airline. They also tried to charge me for choosing my seats while I was checking in for the flight online. The website was unclear and not easy to navigate so I ended up having to check in with an agent at the airport which I haven’t done in years.

Pros: Easy check in

Cons: Hard to find my gate

Cons: Both of my flights were delayed with no perks offered.

Pros: Everything !!! Everything was perfect as usually!!!

Pros: Pilot announcements & flight attendant courtesy

Pros: Cheap flight sort of.

Cons: You get what you pay for. Seats are small and uncomfortable.

Pros: The customer service and smooth take off and landing. People were smiling, lively, and calm at the same time.

Pros: Crew was nice, polite, helpful. Flights were on time. Food and entertainment are not offered/not part of this flight but NA was not an option for rating.

Cons: Spirit always seems to overestimate how much time a flight will take - upon landing we were stuck on the tarmac for 20 min waiting for our gate to be ready, can’t get up/move about.

Pros: Not much

Cons: Add on fees - feels like a scam. Should have flown SouthWest like I usually do.

Pros: Nothing

Cons: The flight was delayed almost 7 hours. Nobody was updating us about anything. It was ridiculous. I have a tailbone injury and it's bad enough I have to sit on the plane for so long but to sit in the airport and waste my entire day of just sitting in pain. Unacceptable.

Pros: Crew was nice, polite, helpful. Flights were on time. Food and entertainment are not offered/not part of this flight but NA was not an option for rating.

Cons: Typical Spirit stuff - trays are small, not the best seats.

Pros: I like flying Lufthansa for entire trip then changing to united airlines

Cons: Particular everything the airline

Pros: The flight crew was great, and the Pilot kept us informed about the weather patterns and eta.

Pros: Smooth flight all the way through

Cons: United didn't have their act together in Denver. Waiting on the tarmac for the gate to be disoccupied, 40 minutes and counting. When the entire terminal B is United, you'd think they'd have an open gate that can be used for a 757...

Pros: On time

Pros: Crew was nice, polite, helpful. Flights were on time. Food and entertainment are not offered/not part of this flight but NA was not an option for rating.

Cons: Spirit always seems to overestimate how much time a flight will take - upon landing we were stuck on the tarmac for 20 min waiting for our gate to be ready, can’t get up/move about.

Pros: Direct flight easy checking and broading Friendly helpful staff

Cons: Seating not very comfortable That I had to purchase seats on the way back

Pros: Crew was nice, polite, helpful. Flights were on time. Food and entertainment are not offered/not part of this flight but NA was not an option for rating.

Cons: Typical Spirit stuff - trays are small, not the best seats.

Pros: The customer service and smooth take off and landing. People were smiling, lively, and calm at the same time.

Pros: Military boarded first

Cons: Disabled US Veterans should be allowed to board with active and retired military

Pros: Loved being in first class

Cons: Hated gate change and late plane at the last minute.

Cons: Very late and boarded too long before leaving the gate.

Pros: Fast and very friendly staff.

Pros: The service was great

Cons: That you have to pay extra for entertainment, that you have to have your own device, and that the food was mediocre

Pros: None

Cons: Too much delay

Pros: Great classical music selection, great entertainment program. Unfortunately, not working for all, system was re booted but didn't work for all but for me

Cons: The special meal I requested was not available

Pros: First class meal (lasagna) was quite good.

Cons: Flight was two hours late due to snow and deicing.

Pros: I did get home eventually

Cons: Flight was delayed. Seats are cramped.

Pros: First time flying into Daytona and it was super easy.

Cons: Nothing

Pros: More leg room in economy than any other comparable airline. Wonderful crew.

Cons: Still haven't figured out the boarding process...time for them to catch up with Southwest and United. Also have very limited entertainment options - still haven't been on a DL flight with personal TV in seat.

Pros: Military boarded first

Cons: Disabled US Veterans should be allowed to board with active and retired military

Cons: Delayed 2 hours

Pros: Nothing special. Crew was fine.

Cons: Just a couple of cookie/crackers to eat. No entertainment.

Pros: First class meal (lasagna) was quite good.

Cons: Flight was two hours late due to snow and deicing.

Pros: None

Cons: Long delay

Pros: I like flying Lufthansa for entire trip then changing to united airlines

Cons: Particular everything the airline

Pros: The flight crew was great, and the Pilot kept us informed about the weather patterns and eta.

Cons: They skipped me for drinks

Cons: The bathroom gets messed ( wet paper towels on floor) by irresponsible passengers, stays yucky .

Pros: Great flight. Not full flight-had ROOM!! Flight 15 min faster than expected-excellent!!!

Cons: The flight was delayed and took forever to get to Orlando

Cons: Both of my flights were delayed with no perks offered.

Cons: This was a surprise trip for my boyfriend’s birthday. His father passed away shortly before the trip. We were told no refunds possible, even with the death certificate, and the transfer fee would be close to full price.

Pros: Crew was nice, polite, helpful. Flights were on time. Food and entertainment are not offered/not part of this flight but NA was not an option for rating.

Cons: Spirit always seems to overestimate how much time a flight will take - upon landing we were stuck on the tarmac for 20 min waiting for our gate to be ready, can’t get up/move about.

Pros: Cheap flight

Cons: No food and expensive luggage cost.

Pros: Not much

Cons: Add on fees - feels like a scam. Should have flown SouthWest like I usually do.

Pros: The flight attendant on the plane was great.

Cons: Everything else. Delayed from 5 hours before takeoff so they obviously started the day w a delay. As a result we hit bad weather and were stuck in airport for 6 hours, on tarmac for 2.5. And arrived at 2am instead of 6pm. Poor communication, horrific boarding, and despite the fact that no one can control weather, they messed up most of what was in their control.

Pros: Service

Cons: Very late and boarded too long before leaving the gate.

Pros: Loved being in first class

Cons: Hated gate change and late plane at the last minute.

Pros: Fast and very friendly staff.

Pros: On time

Cons: Boarding system, come located entertainment o/b, non existan food/snacks

Pros: Great classical music selection, great entertainment program. Unfortunately, not working for all, system was re booted but didn't work for all but for me

Cons: The special meal I requested was not available

Cons: Delayed 2 hours

Cons: Even though we pay exorbinant prices: The poorest selection of non-meat vegetarian food.

Pros: On time

Cons: Space a little cramped.for spmepne 6'3"

Pros: This was my first experience flying United. The staff and pilot were friendly even though everyone seemed grumpy and tired. There was a poor baby that cried almost the whole flight-I get it, I was tired and wanted to cry too...ha! They handled everyone with patience and a smile.

Cons: When we landed in Columbus we were stuck on the plane for almost a half hour because there were issues with the walking bridge. This was annoying.

Cons: The bathroom gets messed ( wet paper towels on floor) by irresponsible passengers, stays yucky .

Pros: I like flying Lufthansa for entire trip then changing to united airlines

Cons: Particular everything the airline

Pros: The flight attendant on the plane was great.

Cons: Everything else. Delayed from 5 hours before takeoff so they obviously started the day w a delay. As a result we hit bad weather and were stuck in airport for 6 hours, on tarmac for 2.5. And arrived at 2am instead of 6pm. Poor communication, horrific boarding, and despite the fact that no one can control weather, they messed up most of what was in their control.

Pros: Cheap flight sort of.

Cons: You get what you pay for. Seats are small and uncomfortable.

Pros: Everything !!! Everything was perfect as usually!!!

Pros: Direct flight easy checking and broading Friendly helpful staff

Cons: Seating not very comfortable That I had to purchase seats on the way back