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On time

Easy flight

I loved the staff, very courteous this time around. The ride was fairly smooth as well

The chairs are EXTREMELY uncomfortable

The plane smelled like poop.

Quick boarding and friendly staff

Seats are much too small if you are overweight and have to sit by someone you don't know.

The crew, especially the cabin crew were very good, personable and handling "the rules" with class and kindness. Ability to purchase priority boarding and seating. Baggage handling and boarding we're well done.

Beverages all are at a price, even a cup of coffee.

The flight itself was fine

The multiple delays for takeoff and waiting on the runway once we landed since another plane was occupying our gate

Easy check in

Seats, space, comfort

Love delta’s Customer service!

Was wearing shorts and flip flops and the A/C was on full blast which is at the bottom on the side so my feet and legs were freezing the entire flight!

Food was unexpectedly good.

The flight was delayed for 40 minutes. We could hardly catch connecting flight

Comfortable seat.

The Delta service desk was great! We wanted to get an earlier flight home and the Delta Rep got us on standby quickly and with a smile.

Some chaos getting on the flight. The area they have set up for the different sections to wait before getting called weren't marked very well so everyone was bunched up and confused. Once they started calling the sections it was fine. Not sure why they even had the marked areas.

PLane ride was very pleasant other than having to sit on tarmac for 35 minutes before flight because of flight back up.

Sitting on the tarmac for almost 40 minutes due to busy traffic. There were 17 planes in front of us!!! I just don’t understand how that happens. And if they know that In advance why can’t they figure out system to let people stay at gate as long as possible. There must be way to develop a queue system that doesn’t force people to board unnecessarily. Or at least stay at gate so people can use restroom. Frustrating!!!

All was fine

arrived quickly and

Had to take bus to plane. Waited a long time on bus before it headed to plane. Male attendant spoke so fast he was not understandable.

Crazy cold all flight long, made me even waking up. They should have served gloves and hats.

Liked the exit row.

Hated the delay of more than 90 minutes.

Arrived on time, even after delayed departure

1 hour into the flight until the internet worked. Crashed 2 hours prior to landing. Horrible to fly cross country with no internet.

Early arrival

Food and beverages, as expected on United.

Fast

The plane departed and arrived as scheduled. Flight attendants weee courteous and responsive.

I was cramped in Seat B.

Teeny little plane but easy (early i think!) boarding process and nice flight attendant.

We were in quite a long line to take off and when we arrived in bmore there was no one to manage the jet bridge and we sat for a little while. Seems like these issues should be easy to solve - you know when the plane is arriving for over an hour!

Just one of the crew (a young African American female) was pleasant the rest were mediocre.

The wait was horrible, the boarding was delayed and the plane was hot and stuffy. Very bad first experience.

Crew seemed nice. Flight itself was fairly smooth.

Baggage fees are too high and the weight limit for luggage is less than all other airlines! Plus pay for checked baggage. They charge you for everything! Even on plane have to pay for all drinks even water etc. Seats not too comfortable and no leg room.

The plane smelled like poop.

The staff

The fact that you have to pay $45 just to carry a bag on is insane. It ended up being more expensive than the United flight after paying for my carry on bag, choosing a seat that doesn’t even recline after paying 40$ for the seat, and the coffee and water. I won’t be traveling with spirit again

- Gate attendants made clear announcements - Gate screen was kept updated - Boarding was by zones instead of a free-for-all like my last Spirit flight

- The backs of the seats should be harder because every time the person behind me rustled through their seat pocket, it felt like I was being kneed in the back. - After we landed in Chicago, we just sat for 20 minutes before continuing on to the gate, and pilots did not make any useful announcements about this.

On time

They are so nice and polite crew I love that, I always want to flight with spirit.

I loved the staff, very courteous this time around. The ride was fairly smooth as well

The chairs are EXTREMELY uncomfortable

The plane smelled like poop.

Nothing at all

Instead of letting me carry my skateboard with me they Made me check in my skateboard, pay for it as a separate carry on, then lost it. Told me they would refund me the carry on fee and still haven’t. They also haven’t tried to contact me about my missing item. Terrible

Love the flight price!

As expected, everything else is a la carte.

We took off 10 min early and arrived 27 min early!!! Pilot’s 2 announcements were friendly and informative

It was hard to understand the flight attendant’s announcements

The flight itself was fine

The multiple delays for takeoff and waiting on the runway once we landed since another plane was occupying our gate

They are so nice and polite crew I love that, I always want to flight with spirit.

The staff

The fact that you have to pay $45 just to carry a bag on is insane. It ended up being more expensive than the United flight after paying for my carry on bag, choosing a seat that doesn’t even recline after paying 40$ for the seat, and the coffee and water. I won’t be traveling with spirit again

It was a great Spirit trip there are no food, entertainment, etc. on this me friendly crew

Easy flight

The flight itself was fine

The multiple delays for takeoff and waiting on the runway once we landed since another plane was occupying our gate

The fact that the flight was 6 hours late was hard.

Practicality, assigned seats, non-reclining seats, clear "extras" policies and prices

Website requires non-cacheable login frequently

The crew, especially the cabin crew were very good, personable and handling "the rules" with class and kindness. Ability to purchase priority boarding and seating. Baggage handling and boarding we're well done.

Beverages all are at a price, even a cup of coffee.

The price is of course reasonable, but only $10-20 less than Delta

Seats are tiny, stiff. They do not recline. Have to pay extra if you want to choose the seats ($22 extra to choose seats would equate to delta flight where they do not charge to choose your seat

Easy flight

They are so nice and polite crew I love that, I always want to flight with spirit.

The plane smelled like poop.

Practicality, assigned seats, non-reclining seats, clear "extras" policies and prices

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Cheap

As usual, Frontier charges for everything extra. Also, their seats don't recline, which is ok for a short flight like this one from Austin to Reno (CA. 3 hours.)

Onboard crew friendly. Plane was clean and new

Chaos during boarding. Sat on ramp at Denver for a long time waiting for a gate to deplane.

We took off 10 min early and arrived 27 min early!!! Pilot’s 2 announcements were friendly and informative

It was hard to understand the flight attendant’s announcements

The flight crew was so nice! Roomy seats and plenty of snacks!

Comfortable seat.

mi luggage has not arraive! im in the city with out stuff and it will delay my trip schedule

Crew was kind and responsive.

Older plane so seats were very crammed. My screen was not calibrated correctly so I couldn’t rewind or pause movies. No charging option for phone. WiFi was spotty.

I loved the staff, very courteous this time around. The ride was fairly smooth as well

The chairs are EXTREMELY uncomfortable

It was a great Spirit trip there are no food, entertainment, etc. on this me friendly crew

They are so nice and polite crew I love that, I always want to flight with spirit.

Easy flight

Love Alaska Airlines

The bs. Every 20 min they said 20 more min.

Had the chance to watch interactions with boarding attendants and other passengers and flight crew. Was always very informative and friendly to passengers, flight crew and ground crew and always seemed informed on what was going on. Flight was great and stewardess' were super friendly and helpful.

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All the stewardess' and pilots were very friendly and even noticed that they were friendly to one another. Planes were clean, seats were comfortable. It was my first time flying at 54 years old and the stewardess' checked with me several times to see how I was doing and even the pilots spoke to me about my fear of flying prior to take off. All in all Alaska is great to take care of their passengers the way they did. They seemed to go the extra mile on both my flights.

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