|Flights Arrive in||Shanghai Pu Dong|
|Flights Depart from||Houston Hobby & other airports|
|Airlines||Air Canada, American Airlines, EVA Air, Japan Airlines, Air China, Delta, United Airlines, Emirates, KLM, Air France, Aeromexico, Korean Air, Singapore Airlines, Turkish Airlines|
Pros: Very good. No issues
Pros: The 777 is excellent. Service very friendly. Food is good. One leg flight is super good
Cons: Apparently the pilots are allowed to smoke on these long flights. In this trip it was not bad but on previous flights it was really bad
Pros: Pleasant Flight attendants and good pilot.
Cons: No free drinks at all! Cheap airline
Cons: Terribly small seats
Pros: Generally flight attendant was nice and efficient. Excellent service and
Cons: Food was poor quality. Sometimes water taste like bad tap water. There are very nice crews but some of them are not. Some flight attendant bumped my knee a little when she passed by but didn’t care or noticed.
Cons: Poor they lost my luggage. They did not allowed me to take my suitcas whit me because the plan was too small. I never travel again whit amercan airlines
Cons: They lost my luggage. They did not allow me to take her whit me in the plane because i did not fit a suitcase that always travel on top because is small suitcase terrible I will never travel again with amercan airlines
Cons: WiFi was weak...things were stolen out of my carry on checked at the gate in Charlotte...I had the only bag checked at the gate.
Pros: The crew was excellent!
Cons: I think quality of food Is not the same as it used to be. I travel frequently to Europe and breakfast served was not really anything special.
Pros: there was an open seat between aisle and window seat!!! however I did pay extra $40 for that seat. so nice to be able to move without constantly knocking into person sitting smashed next to you! great AA crew, polite & professional. on time departure and arrival. comfortable cabin, seats
Cons: would be nice to have individual entertainment screen - instead it was above every few seats
Pros: Five stars rating!
Pros: Efficient crew
Cons: Flight late
Cons: I know that you have nothing to do with the reservations, but vayama flew me to bali with no return ticket. I even emailed them to confirm my reservation when I was in bali, but when I went to fly home I had no reservation and had to purchase a flight home. This is outrageous and I'm pretty sure illeagal. Now I know you had nothing to do with the reservation my original search started with you for that reason I will not be using kayak, vayama, nor eva air ever again and will suggest everyone I can to do the same. This is outrageous that i had to buy a return ticket home until i get a refund i will not stop.
Pros: I like everything five stars rating.
Cons: People abuse the wheelchair policies although they are physically fine.
Pros: Crew was very pleasant
Cons: Missed my flight due to Customs. But AA took good care of me and got me on next flight. Wish layover was a little longer. Missed flight by 10 min
Pros: JAL flights to LAX are always great. Good food too.
Pros: Smooth ride
Pros: Everything ! Makes me what to travel to Japan more.
Cons: I loved it
Pros: Service was excellent
Cons: Cabin and all associates accessories, seats and entertainment center needed replacement. Electrical outlets didn’t work. JAL retire that plane
Pros: Exceptionally, there was an audio on this flight! I enjoyed movies very much! Also the chicken lunch there was delicious.
Cons: For my return flight, I expected the same, but in vain.
Pros: Everything for me to reach my destination was simple easy and accessible.
Cons: Planes are not ment for 6'0 people, its very uncomfortable for sitt8ng down even when reclined to a certain degree. Its difficult
Pros: Constant service through out the night on long 12 hour segment. Hostess was constantly walking up/down aisle serving great green tea and juices. Unlike other airline where crew puts off lights and go to sleep too
Cons: Food totally tailored to Chinese tastes. Though Muslim meal pre ordered was ok Beijing airport no WiFi and terrible security check
Cons: We paid $37 to check in 1 Baggage and the flight from SFO to Beijing had delivered the baggage in baggage claim area. We had to take Chinese Visa to get to the baggage, even-though it is a transit. We missed the next connecting flight to Shenzhen as it ate up all our time. Now have to travel in the mercy of the airlines for next flight. PLEASE MAKE SURE YOU LIST THAT "VISA NEEDED IF CHECKING IN BAGGAGE"
Pros: New plane Alert crew Comfy seats in economy Excellent cabin service on 12 hr flight
Cons: Awful food even when Muslim meal ordered before
Pros: THe crew was super
Cons: Confort no good very tight seats Movies hard to understand Announcements hard to hear
Pros: Everything was fine. Delta did a great job.
Cons: The kid screaming in my ear for 3 hours
Cons: The pplane was two hours late to depart due to technical issues.
Cons: I missed my flight due to Tsa
Pros: Boarding was easy, plane clean, snacks good.
Cons: Small plane but that’s not really fixable
Pros: Comfortable seats with phone holders
Cons: Mediocre snack, rude crew people on boarding
Pros: Crew was efficient and personable.
Cons: Two and a half hour delay leaving EWR because aircraft was late from prior destination. UAL said FAA limited flights coming in due to weather. Although scattered light rain, no seemingly unusual weather at EWR. No special reward once on the flight to make up for that delay (I.e. still charged for snacks and alcoholic drinks). Delay was very frustrating. Also, not a fan of selections on United WiFi entertainment - very limited.
Pros: Friendly staff and fast service.
Pros: Great video entertainment selection
Cons: Being in a middle seat
Pros: Very helpful, took time to assist me with using computer to print boarding passes. Security check was quick.
Cons: No entertainment
Pros: Cabin crews was a good helper
Pros: Nothing as such
Cons: Crew are not polite and carry arrogance while talking to the passengers, especially in the economy cabin. The seats are narrow compared to other 777 300 ER flights
Cons: There are 2 back to back flights and the Emirates counter at JFK is very small to handle the load. You will have to wait for more than an hour just to get the boarding pass. Even the online checking counter is very slow.
Cons: Emirates didn't allow me to get onto the plane with my 7 lb carry on because of weight issues in the plane. After bargaining few minutes, they were not convinced and only let me get onto the plane with my backpack.
Cons: We didn't get to fly from SYDNEY to CHRISTCHURCH when we were supposed to!
Pros: Gaps between seats are very narrow.
Cons: when serving drinks, cabin crew limited to serve liquor only once and it was poor service.
Pros: short, sweet and to the point. 1+ hour flight is usually an easy hop.
Pros: Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good.
Cons: I would have to dream something up.
Pros: Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time.
Cons: Boarding could be better
Cons: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.
Pros: The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris.
Cons: The seat padding is rather thin.
Pros: Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable
Cons: 10 minutes late to the airport....... No help, no refund, no nothing. Never using you again
Pros: Good selection of movies
Pros: Over all everything was great, except the bags check in
Cons: Poor scheduling
Pros: The service on the plane is ok.
Cons: On the trip Mex to Bogota, the airplane belated to landed, around four hours after. First it was almost landed to Bogota, we were on El Dorado airport and then back to the air and then going to Medellin airport for landed. So they keeped us inside the airplane (I do not how many time, but maybe 1 an half hour inside) and then back to Bogota for landed. So it was awful and worried time.
Pros: Nothing about boarding
Cons: After being the only person pulled out of line for my carryon and myself to be checked at the boarding gate, I asked a simple question to the lady who profiled me, “what made you profile me for this additional security check out of hundreds of passengers here, I’d like to know”. I was met with such rude behavior which I never encountered with any airline before. Not only was her attitude rude, she couldn’t answer my question and Aeromexico didn’t bother to get someone fluent in English to answer me. Notice I wasn’t refusing the security check; it’s just that they were rude, cold and made me feel like a criminal while checking me. They need to improve their system for security checks at the boarding gate. I don’t understand why I had to be checked further bc they already check every passenger before entering the gates and boarding area. I still don’t know the answer to my question. The lady’s attitude embarrassed me and ruined my experience. Aeromexico should retrain their staff and make them realize it’s bc of us they have a job and they should be serving us with proper customer service and have their attitudes in check. Because I have every right to ask that question and will continue to do so! I forgot the lady’s name..but would be happy if my msg got taken seriously and the lady made aware..
Pros: Had a awsome flight! Very comfortable seats, good selection on movies (they give for free) food was very tasty (had grill chicken with rice, green salad, grapes, cheeese, and a chocolate for dessert) crew was very attractive, serving refrigate (o had wine all trip long) it’s been one of my best long distance flight I ever had. Thank you Aeromexico!
Cons: The was was little delay (weather issues)
Pros: All waa good and timely. Comfortable and the crew very nice
Cons: I got home and my luggage had been all mixed up and they stole two watches. It’s sad that Aeromexico has employees who are thieves. It’s happened before and to many people I know. You should remedy this because it’s not right
Pros: Everything. Will definitely chose them again.
Cons: my travel trip from Kuala Lumpur to Korea and return face critical situation during landing at both airport ( Incheon and KLIA). I WOULD LIKE TO SUGGEST KOREAN AIR HAS TO CHECK YOUR TYRES CONDITIONS BEFORE TAKE OFF. I WILL NOT FLY WITH KOREAN AIRLINE ANYMORE
Pros: Korean airlines is completely criminal
Cons: Korean airlines
Pros: Accomodating the cew
Pros: The staff was extremely pleasant and helpful. My wife broke her foot, so they took care of us very well.
Cons: The planes are old. The space is tight, especially if you have long legs.
Pros: The plane was new. The in flight entertainment system was good, although I never got to experience it fully because the Flight attendant kept switching it off, as I had paid extra (an arm and a leg) for a “bulkhead seat”
Cons: The service was beyond awful! The Flight Attendants had a “could care less” attitude. I had special ordered a meal, and they gave me the wrong one. I did not want to make a big deal, so I just ate it. Then they did not offer any beverages when the meal came! I literally had to beg them to make me their famous “Singapore sling”. Shocking really!!. When I had my coffee, my request for cream and sugar went ignored THREE times. Finally they grudgingly gave me only cream, rendering my coffee undrinkable. .....And the list goes on. Never ever will I travel on this horrid airline again!
Pros: The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!
Pros: Lie-flat seats in business class
Cons: 4 hrs delay due to failure of Singapore Airlines to have a working plane on site at the appointed time. Even worse: chaotic deplaning with one crew member telling passengers to deplane and another yelling at them in the bridge for doing so. A mess of lines trying to get a new boarding pass for a rebooked missed connection—at the front of the line the agent said oh, you need to wait in this other line. Agents had no clue where to direct passengers and gave incorrect directions that necessitated more waiting. No updates to new flight time in the business class lounge. Once the flight was in the air, service was terrible. Attendants would ask for orders, then never bring them or bring the wrong thing.
Pros: loved d bnew 787 dreamliner planes. loved d medium haul biz class seats.
Cons: everything is excellent frm d check in to d lounge to the plane , crew service , arrivals and lastly baggage handling .
Pros: The inflight entertainment was great, lots of movie selections
Cons: The leg room was horrible. Honestly the worst space I've ever had in a flight. I was shocked considering Singapore air is considered one of the best airlines
Cons: - Boarding took too much time because the airline called all passengers to board, instead of asking to board by their seat zone. - The space between seat is too narrow so I couldn't stretch my legs. - The seats are very old and little bit dirty - The seats were not properly cleaned.
Cons: My suitcase was completely soaked from the rain in Istanbul. It must have been left on the tarmac in Istanbul before it was loaded onto the aircraft. I had clothes on the inside that needed to be dried once in Cairo.
Pros: The flight was on time and the crew was professional. The food and entertainment was good.
Cons: It is too cramped in the toilets and seating area.
Pros: Food good. Staff friendly.
Cons: Kid sitting behind me was kicking my seat.
Pros: Flight between Atlanta to Istanbul was good with ample leg space.
Cons: Food variety could be better. Also for a family of 4, the only option I had was to sit in group of 2. vs all 4 together .
Pros: Pleasant Flight attendants and good pilot.
Cons: No free drinks at all! Cheap airline
Pros: Very good. No issues
Cons: Terribly small seats
Cons: Overhead luggage compartment in business class was poor
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