Worst kayak is worst ill never ever use kayak ever again !!
I love to travel again and again in Emirates. Keep up the good work.
Seat did not recline at all, wi-FI did not work at all. Those are both very unfortunate for a 14 hour flight. Crew and food was of course very nice as always.
Delayed and missed connecting flight. But Emirates took care until next day flight. Thank you
Better boarding process at Hyderabad airport Better time management by air hostesses in providing the meals
Very bad !! My confirmed ticket got canceled with out notifying me in hyd airport , crew didn’t help us out !! They were very rude!! They made me pay for the confirmed ticket again !! Can you please let us know how I can get the refund for the ticket I paid
Quality and tasty Food and service, bigger seat comfort and leg room, etc.
Crew in Hyderabad could have been more helpful they were only focused on ripping customers.
My parents travelled through emirates for the first time. They were happy with the service provided and the travel.
Good could have been better. Emirates used to have really good food and lately it’s been sub par
The flight was delayed for over an hour, which made me worry about pets in cargo.
It was good, on time boarding. Have a good service. .
Better food quality and suggest using the 777 for the HKG-BOS leg instead of the A330 since the seat pitch seems better on the Boeing.
Food isn’t hot, seat is too tight even for a person weight 120 lbs.
The go to HK trip will easily giving jetlag, but coming back to Chicago has no jetlag because of the time taking off matter.
If there is any negative rating for kayak and also for Cathay Pacific or the dealer I used I would give all of them -1000000000000000 I will never ever use kayak again you scammers you rip me off with everything
Flight was kept super cold. I was shivering and had to layer up.
I am Vegetarian also has Gluten free food. However they gave me chicken and fish which is gluten free, but i am a vegetrain and i requested crew Hindu meal vegetarian, they said they will come back. .but they never showed up even i asked 2nd time. They could have compensate. I also request airline industry to have another option Gluten Free for Vegetarin people as well. Because Vegetarin people will have gluen issue...
Just want to do a little more clean up so does not smell like urine.
Wanted different plane design with an additional bathroom at the back of the plane.
The flight from HYD to DOH was delayed by 3 hours and we missed the connection from DOH to MIA. We had to wait 24H more to get the MIA flight. It was a total disaster. If the flight crew had waited 1 more hour to accommodate their 3 hour delayed flight, we would not have lost a whole day !
First off, it wasn't clear that my first flight was to be operated by IndiGO. While the flight itself was fine, this meant that my whole initial check in where I would've properly verified my seating on my Qatar flight/requested an upgrade was impeded by the fact that I had to check in with IndiGO. They said I would separately have to go to Qatar counter to deal with second flight leg issues, which was impossible given how long the check in took/no time available to do so.
excellent! movie selection just ok, but everything else was wonderful.
The boarding process was awful-the computers were down and there was no way to check in. Took extremely long, very chaotic and no guarantee our bags were even getting on the plane. I was also delayed and took away from any time i had to catch a connecting flight.
Charged extra amount for the baggage wait. Even it’s less than 23kgs. Those machines are showing wrong weight and they were charging money wantedly from everyone.
The seat cushions are absolutely lacking, not sure if they know the passengers are traveling for 14 hours straight, but the padding made our back and butt ache like crazy. The entertainment console had its own problems, either the headphone jack wasn't working or the power outlet via usb or ac outlet was not working. Not to mention the seat handles were not adjustable in some planes in the middle or on the aisle. Qatar may be operating a very old fleet of planes to make as much profit as possible, but passengers may not be following them for long, should this treatment of its customers continue. Qatar, wake up and do it right by your customers, or they may not be your customers anymore.
Moved seats, didn't accommodate requests to change seats even though other seats were available.
They shld improve and provide a lunch or dinner in an international leg
Terrible. The website insisted that I wasn't logging in correctly to confirm my flight. It also wouldn't let me register as a member. I was unable to get a boarding pass until 4 hours before the flight so I couldn't get through security and had to wait. It was unlike anything I've experienced in decades.
I encountered challenges with the boarding staff during the boarding pass issuance process, leading to disagreements. Despite my agent's information that carrying a small cabin bag along with a separate bag containing my laptop and purse was permitted, the boarding staff did not allow it.
Limit the number of usage of wine or please arrange our seats. The passenger was drunk on this flight and not on Thiruvananthapuram to Abudhabi.
The seats seemed smaller than other business class offerings. The entertainment menu was limited. Flight crew was good.
It was excellent service in the snow storm gives us hotel and transportation. It will be more better if u can add one more meal because it’s a long flight boring journey. If you give extra meal time passes faster and can enjoy the trip better
Food quality and varites were very minimum. Surprised to have no desserts. Business class tickets should have lounge access and seats selection. They should be allowed to board while people with wheel chair, secial assistance and family with childrem.
Good flight. There were a few issues with the flat bed. It was some technical issues. Otherwise everything was good
On this flight...fine. The one from India to Abu Dahbi, awful.
Horrible. After paying for seats, I was cramped, my daughters legs kept hitting the seat in front, I had no overhead bin space and no help from stewards on board, the food was served cold, when asked for snacks was told to wait and never received any, the flight was cold with no temperature controls. Entertainment was outdated. I booked this through partnership with American Airlines but will avoid in the future.
Used to Etihad employees are very rude and unprofessional but now better than before over all is okay now
Very unfriendly team. It was very difficult to get a cup of coffee. Legroom was extremely small. Old, dilapidated plane.
Nothing was good. Everything needs to improve. Everything was abysmal. Needs lots of improvement. The check-in and baggage drop at the New Delhi airport was manned by disrespectful people, horrible experience. We will never travel by Etihad ever again.
I don't think there were entertainment options (short flight) - which is why I gave the 'ok' sign. Didn't make a diff in my flight experience either way, however
The planes did not have charging jacks for phones or lap tops and there are no monitors for movies. On the flight from Delhi to Hyderabad I was the last person in First asked for a meal choice and only one meal was available so I had no choice.
What a pathetic plane it was. Entertainment system didn’t work. USB port was broken. There was a hole on top of folding serving table. Broken restrooms in the middle of flight.
Entertainment screens were either broken nor did not work. Also seat back did not work. Definitely not comfortable journey
Everything was bad and entertainment did not work and no landing cards and overall done with Air India
Bathrooms were horrible. No cleaning and floor was full of tissues. Understand that passengers responsibility to keep it clean but crew should check if tissues are there or not. Also, they announced that baggage will be at one carousel but came to a different one.
Bad. Screens didn't work, faulty trays, unclean bathrooms, etc.
worst airlines I have traveled to so far. On my round trip to India, not even once did the entertainment console work, the seats wouldn't recline, Some of the air hostesses were rude and not helpful. Not planning on using Air India till they have new planes and improved inflight service
No in flight entertainment 2 toilets were out of service Crew was good, food is also good
It was less packed. Food was good.Ac was controlled and neatness ok.
