Daily cleaning, installation of cabin HEPA filters on flights from Illinois to Philadelphia
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Alaska Airlines does not allow booking a middle seat on flights from Illinois to Philadelphia.
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Scores according to KAYAK customer reviews
Cons: "It was a little bumpy. Probably nothing to be done about that."
Cons: "Coffee was super week No movies ORD-JFK"
Cons: "Was 2hrs behind schedule"
Pros: "Free wireless"
Cons: "I'm not in Charlotte"
Pros: "Service was awesome, 100% recommended"
Cons: "Tvs didn’t work on the 2nd flight I had to take because of the delay in Rochester- insult to injury..."
Pros: "The crew was good, and they tried to make up for the delay with a gift certificate"
Cons: "More than three hours of delay because there was no crew assigned to that flight"
Cons: "Monitor people with more than one piece,using up the over head space"
Cons: "The food can be better."
Cons: "Lack of overhead bin space, had to check my carry on and it got a little dinged up."
Pros: "Nothing really that wows me ."
Cons: "Would have been better if it was on time. Delays are expected though being on the air a lot of times."
Pros: "Unbelievable for the price."
Cons: "Nothing bad to say."
Pros: "Free Wi fi availability Free drinks and snacks (full size) Snack choices Free Carry on and personal item affordable pricing Direct flights available On time departing and arrival"
Cons: "Boarding D for Row 14. Was concerned I wouldn’t have a place for carry on and be forced to check. Upgrade pricing for seating too high"
Pros: "Everything including the seating, in flight service and entertainment."
Cons: "My first flight was delayed an hour due to pilot error (we left the gate on time, but sat on the tarmac for an hour). This caused me to miss my connecting flight, which stranded me at JFK because they only had one flight per day to my destination. JetBlue's customer service told me I could not reach my destination until the next day, which was unacceptable (I had a morning interview). In fact, the only thing they said they could do was *PARTIALLY* refund my ticket, even though they stranded me in a completely different city. They also said I would "be able to" book a new flight with a different carrier, which cost roughly $400, using my own money. In the end, I spent about an hour talking with customer service until they were "nice enough" to do a partial refund with an additional credit equaling the remainder of my $400 ticket to fly with them in the future. It was still a very poor interaction with customer service."
Pros: "Love Jet Blue! Very efficient. Very professional. Roomy plane. Love the TV! Wish i flew with them more often."
Pros: "Clean plane"
Cons: "Took 3+ hours to get in the plane"
Cons: "The cabin crew was a little lacking and the captain did not mentioned that we had landed almost a full hour later than scheduled."
Pros: "Loved the foot space and TV availability. Great food selection. Pleasant staff!"
Pros: "Pilot’s smooth take off and landing."
Cons: "The weather haha."
Pros: "It was a great trip for the cost."
Pros: "Free WiFi. Cute vids for Holloween"
Pros: "I appreciate that they let families with strollers board after Group A, there seems to be more space than the major carriers, and the snacks are good!"
Cons: "My Satellite XM radio didn’t seem to be working."
Pros: "Seat space for each passenger"
Pros: "Turbulence, wait time before landing and staying still for long periods on bothends"
Cons: "IT WAS TWO BOURS LATE!"
Pros: "This flight is 3 + hours delayed, and I think it’s because Jet Blue didn’t have a full flight for the 8:30 am departure, this is unacceptable and I need to be compensated for my time Winston White"
Cons: "This flight is 3 + hours delayed, and I think it’s because Jet Blue didn’t have a full flight for the 8:30 am departure, this is unacceptable and I need to be compensated for my time Winston White"
Pros: "The crew talked a big game. They were ready for anything, including loss of cabin pressure, paid snacks, and even a water landing."
Cons: "No water landing! I was excited to float around on a hot day, go down an awesome slide, and catch some sick waves, but come on people, we never even got a chance!"
Cons: "could not make it in time. Then we got on plane and pilot said it was an electrical problem on the flight but the generators were now up and at em again. Very hair raising ride for me - got in at 2:30 am with another hour to drive home - and I lost a LOT of confidence which I have always had in Jet Blue. I hope this is not the future we can expect with you"
Pros: "How easy it was to board"
Cons: "When I asked if there was any chance I could sit with my family they were nice enough to change are setting. Just a thought if the setting is random when you check in for your flight somewhere the computer should at least work with putting the last names together just a thought."
Pros: "Cheerful, efficient service. No hidden costs. Free gate to gate WiFi. Comfortable seats. Never flown them before and they are now at the top of my list."
Cons: "Nothing yet."
Pros: "comfortable seats TV great beverages--actually get can or bottle"
Cons: "when we checked it, did not put us together"
Cons: "We arrived later for almost 2 hours"
Pros: "I enjoyed the beverage options and my neighbors"
Cons: "No complaints"
Cons: "No movies just Direct TV."
Pros: "Donna was truly phenomenal The captain was friendly and informative"
Pros: "No gate, waited 2 hours in plane"
Pros: "Everything is ok"
Cons: "Not a thing"
Cons: "When I scanned my boarding pass the Jetblue staff member told me my carry on was too big and had to be checked. This was puzzling to me because I travel often and do not have a problem with that bag. As I was sitting on the plane I saw everyone's bag's were bigger especially the man next to me. His was significantly larger and he had a large duffle bag between his legs causing him to manspread into my area. and yet i was told "make sure your purse is under the seat" seriously?! What about his giant duffle bag and huge carry on roller?!"
Pros: "The tvs, snacks, seat space"
Cons: "Loved everything"
Cons: "Turbulence was terrible, understand that is not JetBlue issue - wanted to note."
Pros: "Flights were on time, people were friendly, snacks and drinks were FREE, TVs at every seat, comfortable seating!! What’s not to like?"
Cons: "Movies didn't work and we were one hour delayed on the runway."
Pros: "The only good things about this flight were: - The crew at the gate were very friendly and attentive - We arrived safely without incident"
Cons: "We were delayed 2 times before boarding. We were delayed 1 more time while on the plane. The pilot told us there was equipment trouble that had been fixed, but there was paperwork to fill out and it would only be a few minutes...and then radio silence for 30 minutes before pulling back. The flight attendants rushed through the pre-flight announcents and I could only understand about 60% of it due to speed, volume and accent. Despite asking me for my drink order, it never came...and I only heard a few soda cans pop open at all. Did they just decide not to serve us? She even gave me a napkin for it. Luckily when they put the snack basket in front of me, there was a tiny bottle of water, which I grabbed...little did I know, that was all I would get. The flight attendants were just tapping in the back of the plane the rest of the flight. They didn’t even bother collecting garbage until we were on final approach. They also never did the normal checks before landing."
Pros: "excellent service"
Pros: "Everything was on time"
Cons: "They did have entertainment screens which was a plus. During both flights they did not work properly which was frustrating."
Pros: "The flight was on time"
Cons: "too crowded"
Pros: "Seat comfortable and the seatbelts actually fit!"
Cons: "Nothing relly"
Pros: "Cree was great. The switch from one airplane to another was smooth. Snacks were great selection and enjoyed the WiFi"
Cons: "Everything was great"
Pros: "this is the airline"
Pros: "Nothing three hours late I went to dc and then took the train"
Pros: "Crew was really nice."
Cons: "My first flight was delay because of that I lost my second flight."
Cons: "We left Salt Lake City so late that I missed all my train connections and ruined my plans."
Pros: "Standard boarding The plane was on time"
Cons: "Better boarding process.Such as the one used by Southwest"
Pros: "The flight was on time the crew and captain was very helpful. They got us on and off quickly and safe"
Pros: "Almost 3 hours of delayed"
Cons: "More leg room and seat width. I don’t like having other passengers pressed against me."
Pros: "Crew was the best I have had in 2019 on Delta, the only good crew."
Cons: "Everything at the Atlanta Airport. From the airport and staff itself to those working for Delta Airlines. It has been so bad, that I am thinking of flying with American Airlines again and avoiding the Atlanta Airport all together. Absolutely the worst airport in the country, Delta not much better"
Pros: "Good entertainment options."
Cons: "Only water and coffee available. Flight had been delayed over an hour."
Pros: "Entertaining crew"
Cons: "On time arrival (we were late)."
Pros: "I like flying Delta. Make you feel comfortable and at ease."
Pros: "The crew was nice, the flight was so short, there was little interaction with them."
Cons: "Boarding was a disaster, people didn’t have seats which caused a delay in boarding. It was a mess. The seats were uncomfortable and too small. I know it’s a short flight but it was just too tight in there. The flight was delayed and the communication was all over; the time was constantly changin"
Pros: "Don't know yet, because I have not left Korea."
Cons: "Not happy that DELTA changed my flight again and now I arrive (6) hours later in Philly. Longer layover in Detroit is not comforting! Hoping/praying that DELTA doesn't change more on this flight going home!"
Pros: "nice crew"
Cons: "terrible seat comfort, late departure due to airline’s booking problems"
Pros: "We left early"
Cons: "At least one hour late"
Pros: "I liked the cookies and juice. The interactive screen to watch something. The cleanliness. The price. On time. The service. Thank you. The excitement of flying."
Pros: "Flight was safe, smooth & fast."
Pros: "Pilot was courteous, pleasant and kept us informed of flight status."
Cons: "Seats have no leg room!!!"
Pros: "It was too cold on the flight. I asked for a blanket and luckily the stewardess had one. However, before giving it to me, she told me it was the only one on the flight!"
Pros: "Smooth , fast, comfortable"
Pros: "The crew at the airport was very courteous and helpful."
Cons: "No food; not even offered water; I asked a Delta employee about our seats and she was very unprofessional (mind you I'm traveling with kids and my boarding pass said that seats were to be assigned at the gate)."
Pros: "Crew was awesome"
Cons: "No TV unfortunately"
Pros: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos, please reimburse on the credit card"
Cons: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
Pros: "What I liked was getting to my house."
Cons: "The air-conditioning was extremely cold; on the positive side, I was given a blanket. The plane did not have any kind of tv screen in which to watch films or programs. Space was unbelievably tight between seats and rows; I cannot imagine a horizontally or vertically big person having any level of comfort. In general, the service was quite poor, making me wonder how does Delta treat the flight attendants, for they seemed tired and careless. The above did not happen in any of my other flights: Atlanta-Guadalajara, Guadalajara-CDMX, CDMX-Atlanta."
Pros: "Everything, smooth flight with an entertaining crew."
Pros: "The exit row seats reclined."
Cons: "USB charging didn't appear to work. No meal service. Very brief lay over. This is bad because a 6A flight from RNO to SLC with a <50m layover and then a SLC to PHL flight means that you do not get any food until 11P when landing in PHL."
Pros: "Crew was great"
Cons: "No entertainment on flight. No smoking in Minneapolis airport"
Pros: "Everything went smoothly. The staff were friendly, the flight fast and calm."
Cons: "Nothing that can be done, just tough being 6'5" in a connection plane."
Pros: "They have great and friend staff."
Cons: "Delta treats any passenger that isn't a member of their skymiles or anyone that doesn't purchase a seat in advance like peasants. You don't get assigned a seat until YouTube up at the airport... That's fine, not really a big deal. But because you didn't select a seat, they don't let you print or view your boarding pass on your phone, forcing you to go to the checking desk. For someone that has TSA pre check and travels alot, all that extra time adds up and can sometimes cause you to miss your flight. Because there is on "fast line" when you check-in like there is at the security check point. I only have this problem with Delta, never American airlines..."
Cons: "my flight from JFK to Cancun had entertainment (TV, movie screen, headphones, etc). This one did not. Was kinda disappointed."
Pros: "Seats were comfortable"
Cons: "If flight is full all the time get a bigger plane"
Cons: "NO ENTERTAINMENT no snacks on the second flight after an hr 24 layover AND 52 minutes delay, seat near the bathroom which smelled horrible"
Cons: "All "carry-ons" were taken at the jetway, which was fine. But, when we landed, as passengers were trying to get off of the plane, the attendants were putting all of the collected luggage at the entry to the jetway. It created congestion. Then, anyone who had luggage, had to lineup against the side of the jetway, awaiting their luggage, and increasing the congestion. First, it was inconvenient. Worse, if there was any kind of emergency, I believe it would have created a unsafe environment. Very Poor Design & Process ! ! !"
Pros: "Our plane had mechanical issue with a parking brake which they left us know about once we loaded the plane. Unfortunately it was going to take to long so they switched us to another plane."
Cons: "Airlines in general need to enforce the carry on luggage rules. If it doesn't match the dimensions for the carry on specks then make the people Check it. Don't let it go. If I paid for a seat and I'm allowed two carry ons then there should be room for them. Don't ask people to check bags because of a full plane. The crew should have there own place to store their belongings, not where the passengers do and take their space. The life rafts need to be easy to get to but again should take up a spot a passenger has paid for their luggage to go. If that is the only space for these items then don't allow passengers to bring two items if in those seats or on the whole plane. It's really disappointing when your told you may have to check your bag because there's not enough room."
Pros: "Left reasonably on time, arrived a bit early, able to find overhead storage for my roll-on, even boarding in Zone 3"
Cons: "Very tightly packed; minimal comfort for the flight."
Pros: "The crew was nice"
Cons: "I didn't like the fact that I didn't get my luggage with me when I arrived to casablanca as I lived 4 hours away from the casablanca. I have to come back the next day to get my luggage. I was very mad about it.plus I noticed one of my luggage has been damaged so now I have to buy another one because I can t use it. It was disgusting."
Pros: "The flight crew was nice and polite. They served drinks and snacks in a timely manner while on the flight."
Cons: "Flight was scheduled to leave early, the plane arrived, but they couldn't turn the plane around fast enough. We left the gat late, then pilot said we would still be arriving half an hour early. We arrived about 45 minutes late, and that was a problem because our connecting flight was due to depart now in 15 minutes. Lightning forced the airport to shutdown, which was great, we had a chance to catch our flight, but we were stuck in the airplane, and we couldn't get to our gate until the all-clear. I know this is not Delta's fault, but they did arrive quite late on a flight that, according to them, would be early. They also never communicated to the other flight that there were several passengers catching that connection. So by the time we had ran to catch our connection they had closed the ramp. Lightning hit again, and they shutdown the airport once again, so the airplane was still at the gate for about an hour, and they did not allow the 20+ passengers to board that plane, which was right there. So frustrating. The only thing that saved it was that our new flight was the new airbus, and although it left an hour and a half later, the comfort level was phenomenal."
Pros: "The attendants"
Cons: "The delay and no free wifi."
Pros: "Tail winds provided an early arrival. When my flight was rebooked due to a delay on my first booking I was upgraded to Permium booking and drinks were complementary on the flight from Atlanta to Philadelphia."
Cons: "Super loud. Couldn't talk to anyone without shouting. No view out the window, as the engine was about 5 inches outside the glass. Not sure why there even were windows for these seats, as they probably just let in more sound. Also right next to the bathroom, so frequently smelled bad."
Cons: "They didn't even get me to Philadelphia they delayed the flight for 6 hours then cancelled it offered to rebook me the next day and $15 compensation when i declined. $15 for pretty much ruining my Christmas nice job delta never again"
Cons: "we had to get off plane and use another one. a hr delay but it wasn't that a bad .better to break down on the ground than in the air"
Cons: "None of the USB outlets were working in isle 7 A-C"
Cons: "More comfortable seats you can sleep in"
Pros: "It was a short flight but it was clean and comfortable. The boarding process was organized also. Crew was friendly and helpful."
Cons: "Everything was good."
Pros: "The pilot’s landing was phenomenal."
Pros: "crew were late, boarding was impacted, flight was delayed an hour"
Cons: "WiFi did not work. One seat had broken infotainment and one seat did not recline."
Pros: "Was comfortable"
Cons: "It was very turbulent and we could not be served anything. But still a good flight."
Cons: "Extraordinarily rude staff, no information, mess with gates, staff not willing to help. Really rude and awful-worst experience ever!"
Pros: "Had pre assigned seats and American changed without saying anything."
Pros: "Good time for flight"
Cons: "Tight, hot inside plane, no refreshments"
Pros: "Nothing - the flight from Chicago to Philadelphia was delayed by about 2 hours. Luckily, was able to get the flight switched to a Chicago - London direct flight."
Cons: "The connecting flight from Philadelphia to Manchester would've been missed. So, American Airlines booked the same flight for 24 hours later. Luckily, they offered a different flight. Due to the flight changes, the prepaid ground transportation from Manchester to Leeds wasn't used. Transportation from London to Leeds had to be purchased at a much greater additional expense."
Pros: "I like that American Airlines did not charge for my carry-on. It was a short flight but we also received a snack and a drink for free. That was nice. I will definitely consider American airline before others when I plan my next trip."
Cons: "Itinerary did not mention the British ran through AA. It Mede me confused. Back and force between two check in desk."
Pros: "Arrived on time !"
Cons: "We arrived on time but this is the 9th Flight in A row into PHILADELPHIA that we can’t Find an open Gate. Then we just sit and wait 15 to 30 minutes! No other airport that we travel To has this problem!"
Cons: "Delays, broken plane, not even a water while waiting . Took 8 hours to get to provedence RI from Chicago. Crew was not friendly!"
Pros: "On time and smooth flight"
Pros: "Flight was straightforward and crew were pleasant."
Cons: "The boarding process was not so good. It was a busy flight and they needed to put luggage underneath asking for volunteer, then after a certain point it was mandatory. I completely appreciate the need for it to happen, but it turned into caos. People everywhere stood waiting. My suggestion would be to have people who need to check baggage stand off to the side and continue boarding those who are ready to go."
Pros: "Nothing. It was fast."
Cons: "VERY small plane."
Pros: "Clean environment of the terminals and the speed of the shuttle."
Cons: "no comment."
Pros: "They were able to use the electronic boarding pass through the app which is nice. Boarding was really quick."
Cons: "The overhead bins didn't have enough space for carry on for everybody flying."
Pros: "It took off on time and life was good."
Cons: "Power cord plug-ins for cell phone in passenger lounge were limited. Wish standard seating allowed for more width, better way to avoid reclined seat in front."
Cons: "No entertainment"
Pros: "The Denver airport is beautiful"
Cons: "I will never fly AA again - see below"
Pros: "Great service!"
Cons: "No entertainment"
Cons: "Same as previous response."
Pros: "The TV and Movie options were good. The food was good too. The staff was very attentive."
Cons: "My luggage was misplaced, but I got it delivered to my house by Wednesday evening."
Pros: "Quick and easy"
Cons: "Next time dont delay my flight 11h!!!!"
Pros: "Nice short flight"
Cons: "4 hora de retraso ni una cortesía empleados bien carnepuercos"
Pros: "Everything was pretty decent.. Best part was the price.. Boarding was good staff was good"
Cons: "Wasn't enough room.. kind of tight.. Couple more inches all around would have been perfect though"
Pros: "Ease of travel"
Pros: "No complaints"
Pros: "All personnel where polite,helpful, and respectful. Greg to have wifi and power chargers."
Cons: "There was no real entertainment on the screens. No movies."
Pros: "Prompt boarding & early arrival. Staff was also friendly"
Cons: "See my previous comment"
Pros: "Everything was great"
Cons: "I like everything"
Pros: "very good no problems.."
Cons: "all good thanks much"
Pros: "Smoothness of flight"
Cons: "Cold stewards and stewardesses"
Cons: "We wait to long for the connection"
Pros: "The crew was great when I flew"
Cons: "I voluntarily checked my carry- on bag at the gate since it was a full flight and they said there would be a point in which people were going to have to anyway since there will be no room in the overhead bin. When I got to Philadelphia I had to wait for close to an hour to receive my bag, missing a ride home and having to take a cab, because my ride couldn't wait that long. Very disappointing"
Pros: "Rough landing"
Pros: "Price no delays"
Pros: "The plane left late but made up the time, The crew was one of the best I've had recently -- very attentive and friendly."
Pros: "No cancellations"
Pros: "Good staff"
Cons: "Both flights delayed"
Pros: "Crew was terrific. The seats were so comfortable. There was great aisle space to where I wasn’t getting bumped by passerby passengers."
Cons: "WiFi was down but we were on time. I’d prefer no WiFi over a delay for it to be fixed so nothing really much."
Cons: "Delayed on tarmac 20mins in Chicago, then delayed getting to the get in Philly, bags took 40 mins to get to carousel"
Cons: "Long wait time"
Pros: "Flight crew. Entertainment."
Cons: "2 hours late. No room for 22 inch carry-on in the overhead."
Pros: "Flight was on time. Everything went smooth for being in coach."
Cons: "Tight seats, seat belt uncomfortable"
Pros: "Associates were nice and knowledgeable. The airplanes were comfortable. Love the onetime performance of scheduling."
Cons: "Unite Airline performance wasn't the good. Also, there was nobody in Chicago to help us with the transferring process."
Pros: "The fact that we got there safely."
Cons: "Took them 90 minutes to fix a seat belt because they kept bringing the wrong part. They got it right the third try. The cabin crew sat in the back and chatted for an hour while we sat at gate. Not even a glass of water offered. Then we were diverted to Pittsburg because of weather and sat for an hour. Again no water offered. So on 5 plus hour flight crew went around once. The final straw was they blamed weather for the delay when in fact it was not being able to find the correct seat belt in due time."
Pros: "There was a delay due to thunderstorms and the female pilot handled it extremely well"
Pros: "Flight was timely and crew was very nice - good flight!"
Pros: "Even though the plane was having a lot of issues the crew stayed positive and the captain came out and spoke to us directly. Even though it was a crappy flight I was happy it wasn't cancelled."
Cons: "The plane had almost no AC and there was a landing gear issue that needed to be fixed. So that held us up for an hour at the gate. The plane ride was pretty hot due to the lack AC."
Cons: "Flight never happened. American Airlines saved the day. It seems to me, the issues with United are deeper than we ever thought. I was highly disappointed with their inability to rectify the situation."
Cons: "No internet so made for a boring flight"
Cons: "Internet was down the whole time"
Pros: "The boarding line up for each group."
Cons: "All the flight attendant look unhappy the moment we got on board. We have to pay for entertainment. The air was so cold and they dont have blanket."
Pros: "Still stuck here"
Cons: "I hated not having access to movies on my personal device."
Cons: "Slow, rude check-in staff almost made us miss our flight. Crew was unpleasant to us. One member was wearing a repulsive, visibly dirty uniform shirt. No service due to turbulent flight."
Pros: "Boarding on time, wi-Fi entertainment and staff were friendly"
Cons: "Nothing to suggest"
Cons: "What food? A little snack mix. And once again, needed to get in and out with a shoe horn."
Pros: "Everything went smoothly and as planned"
Pros: "In flight entertainment worked. Staff was friendly."
Cons: "I had no issue with the delay, things happen. I was dealing with a knee injury and the gate plan had us all over the airport. It was quite frustrating to get to a gate in another terminal only to get told we were being moved back to the terminal we had just come from! Then that gate was changed again, involving another long walk on said bad knee!"
Cons: "There was a sick passenger on board. The crew spent 40 minutes trying to convince him to get off the plane. He refused and after 40 minutes, they left him on and we finally left the gate."
Cons: "No hot food"
Pros: "Professional airline. Comfortable seating. On time. Most impressive airline I've flown with in a very long time."
Cons: "The Flight was late taking off with no explanation. We were on the plane for an hour prior to takeoff with no AC. The cabin was extremely uncomfortable."
Pros: "flight attendants were pleasant. plane was clean"
Cons: "I was stuck with commercials for direct tv, two feet from my face the whole trip. I would push the button to turn tv off but it would come back on less than five minutes latter. I had my head phones in listening to personal device but was still distracting. speaker for announcements were extremely loud. the poor lady next to me would jump and then plug her ears. question, if you are allowed one carry on and one personal bag, why do you only have space for a third of the passengers to stow said bags?"
Pros: "easy transfer"
Cons: "had to transfer"
Pros: "Flight left OT."
Cons: "Uncomfortable slimline seats."
Pros: "The lcd screens in the back of the seats and the availability of watching whatever you wanted was nice. The flight was short so TV cost $5.99. Usually wouldn't do it but the Masters was on so it was a great way to pass the time!"
Cons: "The delay due to weather."
Pros: "Smoothly and on time"
Cons: "Fine until the unexpected stop but has to be done"
Pros: "Very respectful and loved all the smiling facez"
Pros: "Excellent choices, comparisons, easy to use, updates"
Pros: "Bigger planes"
Pros: "On time."
Cons: "Prices to watch Tv"
Pros: "All went as planned"
Pros: "American Airlines saved the day!"
Pros: "On time"
Pros: "Same as above."
Cons: "Same as above."
Pros: "I liked getting to my destination safe and back safe."
Cons: "I didn't like the pulling off or the landing or the rocking while flying."
Cons: "We landed in Msp and waited 1 hour for our hate it was horrible!!"
Cons: "United airlines.. Terrible"
Cons: "When about to get on plane, carry on taken to checked bags; 5 people already on plane were required to come back off and check bags. I begged not to have to check because I was flying to Nicaragua and was worried my only bag would get lost. I was right -- it did not arrive in Nicaragua until the next day. We sat on runway for 45 minutes before departure so United could fix BOTH sets of the plane's wings lights. Why did they not discover that at any time BEFORE we all boarded or while we were boarding -- NOT first when deciding to pull away from gate. Delay caused many to miss connections."
Pros: "Smiling faces, packed plane, good atmosphere... I slept all the way."
Pros: "Flights were on time."
Cons: "Too many gate changes."
Pros: "Very nice and organized."
Cons: "Was not anything."
Pros: "The price was extremely reasonable."
Cons: "Having to pay for drinks and snacks is not desirable."
Cons: "When checking in online the day before, I was charged just for picking a seat and also charged $30 for a carry on. Only water was provided for free on the flight."
Pros: "Crew was pleasant and the flight was empty"
Cons: "Flight was 2 1/2 hours late and I therefore missed my connection and therefore had to spend another $108 on an uber ride. Additionally I purposely booked a 3:10 flight so my baby didn't have to get off of schedule and so he can go to bleep at a reg hour. My child's stroller seat was soaking wet when we got it back. To top it off the flight still arrived 15 min later than the delayed scheduled arrival."
Pros: "The seats were comfortable enough. The departure was 40 min late, but the plane eventually landed according to the original schedule, which was nice. The price was very good, even with adding 40$ for too big carry-on."
Cons: "The attendants were talking way too much, making different announcements and explanations almost non-stop. They also organized some kind of reshuffling of people inside the plane due to the need to ... rebalance the aircraft. Never saw it at any other airline."
Cons: "Did not like all of the hidden fees. After paying baggage and seat charges the overall price was higher than other airlines."
Cons: "Flight delay on both flights. Losing luggage on return trip, not receiving it for day and a half. Paying extra for luggage, seats and nonalcoholic beverages on flights!"
Cons: "I did not completely believe their story about why we took off 1.5 hours late."
Cons: "I did not like the long delay"
Pros: "I appreciated that after you were charged for a carry-on bag you were actually put into the first boarding group. This allowed those of us with carry-on bags the opportunity to stow them."
Cons: "I didn't like all of the additional charges to get a seat assignment, to carry-on a bag, and sodas on the flight. The flight was delayed for over an hour. The group of passengers joked that it is typical to have a one hour delay on all Frontier flights. I wish I had know that going into it."
Cons: "Second time i flew with company and both times plane was delayed and both times didn't say why it was delayed. I wish I never spent the money for this airline. Now I know I will never fly with frontier every again even if they give me a free ticket DO NOT FLY WITH THIS IS COMPANY!"
Cons: "there were too many delays and the situation was handled poorly. I do not plan to fly Frontier again in the future."
Pros: "Getting where I was going"
Cons: "Everything else."
Cons: "$45 for carry-on baggage"
Pros: "Middle seat was empty"
Cons: "The delay. No food. No apologies"
Pros: "Cheap prices. Clean plane. Felt safe."
Cons: "No comp soft drinks or snacks"
Pros: "I was upgraded for free!"
Cons: "The payment necessary for baggage."
Cons: "Delayed 3.5 hours for no reason."
Pros: "Everything went as planned"
Pros: "Same as above."
Pros: "Crew was great and flights were either on time or early."
Pros: "Carry on charge not happy."
Cons: "Carry on charge is ridiculous."
Cons: "Un processional"
Cons: "Seat do not recline"
Cons: "Horrendous. Don't fly Frontier if you are a fequent traveler."
Cons: "Two screaming babies. Great other than that."
Pros: "Comfort cleanliness"
Cons: "Extremely uncomfortable"
Pros: "They could move my seat to accommodate me. Very nice."
Pros: "No problems went very well"
Cons: "Nothing bad to say"
Pros: "It was very punctual"
Pros: "Roomy and lots of storage space"
Cons: "The long lines to board"
Pros: "They were smaller so they gave more room between sections"
Cons: "They did not have a table- which made it hard to hold the computer. That was a disappointing problem."
Cons: "Service was terrible staff not friendly never using this airline again"
Cons: "got delay bad service"
Pros: "Very informative on where to go!"
Cons: "Not very informational on security policy"
Pros: "Everything was good, no complaints"
Cons: "The Chicago airport was terrible both times. Things not clearly marked. Staff not friendly or available. Long term parking very hard to find and pricing very unclear. Didn't realize we would have to pay additional for just a seat and carry on luggage"
Cons: "problem printing boarding pass on Frontier web site, had problem with this web site before- very unfriendly and doesn't work"
Pros: "Counter person said next flight he could book us on was Jan 03, 6 days later. We ended up renting a car and driving from Chicago to Philly. If there had been an ounce of concern over our condition by this worker I would feel differently, but Frontier will get no more of my familiy's business."
Pros: "NOT MUCH!"
Cons: "This was my first time using Frontier Airlines. The price and schedule met my needs. After paying $30/each way for checking my bag plus paying for a seat (would they allow me to stand?) not sure it was so good a price. The worst was when three flights came in at the same time and ALL the luggage was sent to the same area. I WAITED AN HOUR TO GET MY SUITCASE."
Pros: "Everything went well."
Pros: "We had a flight to Philadelphia we boarded on time and landed early! It was great!"
Pros: "The staff were very nice."
Pros: "Frontier airines was great. We got a ridiculously cheap flight so to pay $30 for a carry on was no problem. We knew all the fees up front so we planned accordingly and packed light. Staff was friendly and organized. Flight got in early."
Cons: "It was delayed and arrived 2 hours late. I had booked the flight specifically for its departure and arrival time. It was my first time flying with Frontier, and I will not fly with them again."
Pros: "all was good - loved the affordable prices."
Cons: "$75.00 for one bag plus $35.00 extra for the seat ? Realy Bad. Never againe"
Airlines flying from Illinois to Philadelphia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Illinois to Philadelphia
Masks required on board, masks provided on flights from Illinois to Philadelphia
Social distancing seating
Middle seats unavailable to book on flights from Illinois to Philadelphia
Testing for antibodies, testing for symptoms for flights from Illinois to Philadelphia
Waiving of change fees. Search flexible flights from Illinois to Philadelphia