Daily cleaning, installation of cabin HEPA filters on flights from Illinois to San Antonio
American Airlines, Qatar Airways and Air Canada have all waived their change and cancellation fees on flights from Illinois to San Antonio. Confirm policies on booking site.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Illinois to San Antonio.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to San Antonio from Illinois is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to San Antonio with an airline and back to Illinois with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to San Antonio from Illinois up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Boarding was quick. Crew was friendly and professional."
Cons: "No faults. Perfect flight."
Pros: "Crew was super sweet and helpful."
Cons: "We left the gates an hour late!"
Pros: "Seat comfort. Seats are really roomy."
Cons: "The landing was impactful; we literally hit the ground. Landing could have been smoother. We sat between runways for 15 minutes. Not good."
Pros: "Direct, smooth flight"
Cons: "Not having to pay to assign a seat! Shouldn’t that be INCLUDED in the ticket price. I know, why don’t you charge to use the bathroom? That’s next."
Pros: "Great crew."
Cons: "The air conditioning in this style aircraft is terrible"
Pros: "The crew was wonderful, attentive, and polite"
Pros: "It was so nice to fly direct again!"
Pros: "Great flight, lots of room."
Pros: "Direct flights are awesome"
Cons: "Boarding process was slow"
Pros: "On time friendly"
Pros: "Clean, newer plane on time with courteous professional staff. All went very well."
Cons: "Not a thing."
Cons: "My seat was changed and I had to sit by a baby crying off and on the whole trip...should always let the customer know ahead of time"
Cons: "We had to go back to the gate after we started the taxi to take off because some idiot had remembered he left a lithium battery in his checked luggage... The service cart kept hitting me and the attendant didn’t even say sorry or excuse me... aisles are too narrow... seats are too small. The guy next to me wouldn’t put the arm rest down because he felt to cramped, so he was hitting me with his elbow all evening... I’m just not happy, but glad to be home."
Pros: "On time"
Cons: "Late at night"
Pros: "Flight was on time-ish, no trouble really. Call center folks were great."
Cons: "Our original flight was cancelled with no explanation. My girlfriend was notified of this and I was not. When I called to get my flight details I was informed that I was to fly out on a completely different day instead. After explaining that there was no chance of that happening, the call center rep was happy to help. The flight was now an American Airlines flight booked through Alaska. About 3 days before our flight we both received calls from American saying that they did not have our passenger information. Apparently Alaska just didn't transfer that over. We also now had two confirmation codes as the returning and connecting flights were still with Alaska. Once we got to the airport on the day of I was able to print my American Airlines boarding pass, however I could not print my Alaska boarding pass on neither American nor Alaska's kiosks. It was a redeye flight as well so there was no staff at the check in counters yet. We ultimately did get to our destination, but it was such a completely unnecessary headache to get there."
Pros: "Overall I would say I was pretty impressed with Alaska, their crew and their service. I would say that the part I most enjoyed about your flight services was the gogo inflight internet. On my iPhone 6 it worked perfectly and i happily enjoyed multiple free movies on my flight. My wife did experience some troubles connecting with her LG 6. Hopefully as you go along you will continue to work to get better support for all phone types."
Cons: "I think mostly it is because the world has become so allergy sensitive that these things must be avoided at all cost, but I'd say my least favorite part about the flight was the inflight "snack" service. I don't know where these biscotts came from, but I miss the old days of peanuts and pretzels. I will commend you that the drink cart came around 2 times during our flight. I think that is great. But the drink cart was definitely missing Dr. Pepper."
Pros: "The whole flight was comfortable and the staff was amazing."
Cons: "I was asked to gate check my bag, which I did. Then waited an hour on the tarmac while they “rebalanced the baggage” which turned out to mean “taking 60 bags off the plane and leaving them.” They didn’t ask for volunteers or even tell us until we got to baggage claim and our bags didn’t show. The carryon I was asked to gate check will now be held at least 24 hours. Totally deceitful and unprofessional."
Pros: "The weather was exceptionally bad with very low visibility and lots of turbulence. I don’t know where they found this magical pilot - he managed to navigate the turbulence and land on a dime beautifully. Well done Alaska Airlines. And give that pilot a raise!!!"
Pros: "What sets this airline apart from the others is its aircraft. Charging stations, inflight WIFI and the free movies is excellent. I will recommend to any one I know who flies!"
Pros: "The seating was comfortable. The flight crew was very customer focused and pleasant. I was wry impressed and would fly with this airline again and"
Pros: "Love your service so much. Thank you."
Pros: "Ease of their app, upgrading to different seats, polite flight attendants and pilots that made a flight 30 mins behind schedule to being 10 mins ahead of schedule. Well done...."
Cons: "Seats were not comfortable, could use a little more padding."
Pros: "I felt safe and it was a smooth flight."
Cons: "My seat didn't recline back because it broke on 23C"
Pros: "As above. Great service, everyone was really nice."
Pros: "Oops, I provided this info in the wrong place. Please fix for me."
Pros: "Friendly, on time"
Pros: "Good flight crew, fairly smooth flight."
Pros: "Love the direct flight from San Antonio to Seattle. Good flying times as well."
Pros: "Great service, smooth flight and I'm time."
Cons: "The two tiny cookies were way too wimpy for such a long flight. There should be at least a protein offered for free to all passengers."
Pros: "Our connecting flight was late in Seattle. Maybe free peanuts for the inconvenience? Little stuff like that goes so far... but overall your planes are bigger than most, so the seat size is appreciated. We are all 6 ft and taller. Too expensive to upgrade all 4 seats, but wasn't too awful!"
Pros: "Easy boarding"
Cons: "The Wi-Fi was not working on our flight. Money back?"
Cons: "Work on your website! Logging in was a huge hassle because of several reasons I don't feel like getting into now."
Pros: "Florida got hadgood leg room."
Cons: "The barcode at auto check in did not print out so I had to go to the main desk. No one was available until 12:30 for a 2:45 flight. The flight was late and they did not explain why. There were no outlets to plug devices in even though the flight info bragged that they did. On my flight to St. Louis there were also no outlets on that flight. I used to love Alaska airlines, but the quality has dropped."
Pros: "Direct flight, crew to Stl great, to Pdx average"
Cons: "No suggestions at this time"
Pros: "I really loved the different options for food. All were reasonably priced and the amount of food was satisfying. I also really loved the entertainment options - there was a diverse collection to choose from and having the tv option was great because I didn't want to watch a movie I could watch a 20 min show."
Cons: "The way the flight staff served the food, the carts and the knowedlge of the items that were served. It just seemed jumbled and could've been executed more efficiently."
Pros: "They were kind, considerate and friendly."
Pros: "Flight crew were very informative and very kind. The"
Pros: "Boarding was a breeze and the the staff was friendly and made sure things were well taken care of."
Cons: "The in flight special meal there was only a select number of them on board so by time the cart got to me they were sold out. Come on Alaskan should've had enough for everyone."
Pros: "Comfortable seating, loved the charging port on seatbacks, kind staff."
Cons: "Could've used more options on the entertainment website, or at least shown a movie for everyone"
Cons: "Ran out of the food I wanted to order"
Pros: "Pilot seemed quite competent. On time as well. Crew found and returned a lost wallet before we got out of airport!! Ama zing!!!"
Cons: "Cramped and crowded ride. Entertainment not easy to get on my own iPad. Stewardess said , " if I can figure it out, you can" and walked off."
Pros: "Crew were all markedly genuine. Not just polite or courteous. They all came across as interested in our comfort and safety. When one of the ground crew came into the boarding ramp from outside to hand some supplies off to a flight attendant he even said good morning to everyone. I didn't eat the food or use the entertainment because I had both covered, so I gave them 3 stars."
Cons: "Boarding process was a little hard to understand. It seemed like it might be from back to front--which I thought made some sense. But others seemed a little confused too. If there was a way to make it clearer to all that would be great. Like boarding groups explicitly outlined in print based on your seat number or something."
Pros: "Space on plane and staff"
Pros: "Everything was great"
Pros: "I travel with a fragile instrument, and everyone was helpful in ensuring that I stowed it safely."
Pros: "Even though the flight was completely full, all things went smoothly."
Cons: "The flight was delayed in arriving.....long wait on the tarmac for take off."
Pros: "Traveled on a busy Sunday morning. Alaska Airlines employees were in the airport directing people to the correct places which was helpful and the lines moved quickly. Flight was direct and went smoothly. On-board crew were friendly and attentive. Ordered the fruit and cheese tray for $7.50, which is quite a bargain considering travel costs. It was fresh, well-presented, and hit the spot."
Cons: "Fee for tablet use increased from $8 to $10."
Pros: "The flight attendant was very attentive to our needs while traveling with 2 small children."
Cons: "The entertainment offered was very limited for a 4 hour flight."
Pros: "the crew took very good care of us"
Pros: "The crew was nice."
Pros: "The crew was nice"
Cons: "Flight crew dI’d not enforce mask mandate."
Pros: "Nothing, the flight was canceled without a refund. I highly recommend canceling all business with kiwi in the future."
Cons: "My flight could have occurred or I could have been refunded."
Pros: "Being on time with everything."
Cons: "Really felt happy on time touch down nice journey with delta"
Pros: "Friendly crew"
Pros: "Great entertainment."
Cons: "Turbulence was high so good/drink service was less than normal. No fault of delta or their crew but the JFK airport was awful, especially through customs. No help from the employees and easy to get lost."
Pros: "The crew were awesome and friendly, both in the air and on the ground."
Cons: "Delta communicated no reasoning for delaying our flight three hours. They also did not update estimated departure times even when it was clear we would be delayed multiple times because the plane was not at the gate, the crew were not in place, and the pilot safety checks had not occurred."
Pros: "Friendly flight staff, on time service."
Pros: "The crew was amazing! The seat was comfortable."
Cons: "Used the self check in kiosk to begin! That was awesome! But after that I still had to stand in line to check in my bags. That part of the process took a bit longer than expected."
Pros: "I liked the entertainment"
Pros: "Nothing special"
Cons: "That was the most uncomfortable and cramped seat I had ever had on a plane flight. Even sitting on the pillow did not help."
Pros: "I like that I arrived at my destination safely."
Cons: "My allergies were bothering me due to the airlines allowing animals to travel as passengers, in this case a rabbit. I am very allergic to animals. My breathing was compromised."
Pros: "This had one of the best attendants I have encountered. She was extra friendly and made us feel good."
Pros: "Crew was really great."
Cons: "Electrical outlets didn't work. Wi-fi didn't work. Flight was delayed. Wasn't a lot of leg room even in first class."
Pros: "The crew was amazing had no problems!"
Cons: "Nothing had a great experience!"
Cons: "The flight was 2 hours delayed.. this cause a lot of inconvienece.."
Pros: "Everything was on time and efficient. I also liked that the captain came on and updated us on arrival, turbulence, weather, etc."
Pros: "Nice plane and comfy seats"
Cons: "The stewards were not at all helpful or as friendly as most of the delta staff! I was so disappointed with their service. We had TWO delays making us arrive in SAT AT almost 2 am. Hence there were a lot of empty seats. We asked if we or even one of us could move into the …at least three empty rows…and they would not let us as they were they comfort plus section and it cost more…NO ONE WAS USING THESE SEATS!! So they let the passengers be crammed together in the rest of the plane and left numerous empty seats that could have been used! It’s was just rude. They also served drinks and never checked back to pick up the garbage. Didn’t tell us to raise our seats or put up our table trays before landing. So, as I exited the plane I handed them my garbage! I wasn’t going to be rude and leave it in the seat pocket or my seat …where I found crumbs of food on when I boarded the plane. Was just very dissatisfied with this crew!! I have been flying a lot lately using delta. I’ve had some delays but they’ve always been accommodating, this crew was not! What a shame!"
Pros: "With all the competition among airlines and the cutbacks we suffer as customers Delta manages to make you feel like you matter still. Timely boarding, actual help with finding seats making boarding efficient (not just hurrying you along), updates from the cockpit that you could hear and understand, multiple choices in snacks-one even a healthy option, staff that was friendly and interested in making it a good experience not one that seemed bothered they had to work."
Cons: "Flight was delayed out of St. Louis causing several of us to miss our connecting flight from Salt Lake City to Portland. Delta was of very little help in assisting us in making a connecting flight. They could have at least helped with travel arrangements and provided us with a little food, a pillow and a blanket as we waited in their terminal for the next flight on their airline which was a several hour wait. I understand these things happen but the passengers didn't cause the problem and Delta needs to take care of people better if they expect to earn repeat business."
Cons: "Ac not working at last 30 minutes of flight."
Cons: "We lost our whole vacation and had to pay for the plans fare twice because My last name was spelled wrong on our tickets and we were unable to use them because my passport didn’t match the name on the ticket. We had to rebook everything pay almost twice as much for the plane fare, our Lodi g cost more and our trip was delayed for two weeks. Vyama is blaming us for spelling our name wrong and claimes that it’s our fault this happened because everything is automated. There saying they don’t touch anything that we enter into the booking but somehow everything they claim we entered is now in all capital letters and the space between our first name and middle name is now gone and all run together. The coustomer service number gets you to someone in India. I have tried to get this addressed four times now at first they tried to place the responsibility on the airlines now us and they have hung up on me twice. Kayak has been worthless, they also just pass the responsibility on to someone else. We will never use them again ant I intend to make sure that this mess is put out in social media to hopefully keep others from having their travel plans ruined by their flawed system."
Cons: "They changed my flight to a different one departing 2 hours earlier and did not notify me! The original flight was still available & they would not let me take it despite my reservation paper work. CRAZY! I have a two hour drive to the airport this gave me the option to leave home at 2:30am or go the night before and pay for a hotel. Flight was managed by DELTA who also did not care! All involved blamed each other. Beware"
Pros: "Fast, orderly boarding."
Cons: "These planes are too small. I’m average in size but women have hips and it’s not easy fitting into the seats. Why are they stacked so closely together? It’s ridiculous."
Pros: "Very friendly crew"
Cons: "Seatbelts very short given ample seat size"
Pros: "Everything from the check-in to the landing was great. We were well informed about what was going on with out luggage (we were on a regional flight) and the assortment of free snacks were superb! I guess I'll be a returning customer"
Cons: "I was expecting some form of entertainment (radio, overhead monitor, etc) on the CRJ700. But it really don't take away from the experience since T-Mobile partnered with the Wi-Fi service and I received a free hour of Wi-Fi!"
Cons: "My flight got to New York so late!!!! I missed my international flight."
Cons: "Not great communication from gate or staff on board. Failed to provide adequate water. No ice on super warm flight. Just bad experience overall."
Pros: "Staff friendly,efficient and courteous. On time. Different snacks. Prompt service. Power source each seat worked."
Cons: "Gate area for flight change filthy. LAX gates 31-38. Garbage overflow with no seating. No entertainment option on flight."
Pros: "Gate and plane crew helpful, smiling, courteous. On time and baggage provided quickly."
Cons: "Seats uncomfortable, no power, service predictable and boring snacks."
Pros: "Spacious, clean, great host and hostesses. The flight arrived at our destination 30 minutes early."
Cons: "Airplanes are filthy; asked for Coke without ice & the flight attendant filled my cup halfway. Unbelievably cheap! I was afraid to ask for more, for fear that I'd get an up charge!"
Pros: "Newer plane! Comfortable"
Cons: "Nothing just great"
Cons: "Not enough water on the flight and we landed in a parking lot and shuttled back to the airport."
Pros: "Repair took just under an hour which I think is very good considering the paperwork that is involved. We were informed and everyone on the plane seemed to understand so the handling of the event must have been exceptional..."
Cons: "we took off 45 minutes late, business trip, but a slack day prepping for tomorrow, so still no big deal. Besides we picked up an hour by the time zone change. Im good!"
Cons: "It was belated by 2.5 hrs :("
Cons: "I feel Delta didn't try very hard to get me a flight and I stood in line for four hours"
Pros: "My seat was very near the front ...two rows behind comfort class seating (which was mostly empty). WiFi services and entertainment were offered...to those that brought along their own receiving devices."
Cons: "My seat happened to be one row in front of the Exit Aisle Seating rows....I wasn't aware that this meant having to sit straight up the entire time without the chance of reclining my chair back into the Exit Aisle's space.The 2 hour and 13 minute flight time sitting straight up really worked up my sciatic nerve into a flaring frenzy. I Forgot to bring my iPad Pro with me on this trip...and had no adequate access to any entertainment content."
Pros: "Staff friendly and helpful at gate. Aircrew staff handled one hour rain delay on taxiway with frequent updates and good attitude. New plane, and convenient electronic support."
Cons: "Peanut allergy on flight. No peanuts. No other options."
Cons: "Wifi didn't work."
Pros: "I was cleared for standby! Flight attendant at the stl gate is always friendly and willing to help! I love her!"
Cons: "I waited almost 6 hours on the phone the night before the flight to get on standby! Almost didn't get the flight! Was charged $50 only to not get on my next flight because it was over booked! Flight attendant was very rude!"
Pros: "I liked that I was able to get able to get an earlier flight!"
Cons: "I don't like that I had to pay $50 extra dollars for standby on both legs of my flight! I am a very loyal delta customer and these past times flying I feel like my favorite airline is turning into the bad airlines delay everytime, problems with the plane fare prices too high! I'm starting to think about taking my business elsewhere!"
Pros: "10 minutes early departure"
Cons: "There isn't enough seats in the gate area and sitting on the runway for 10 extra minutes we could have been early"
Cons: "Small plane don't do well with turbulence"
Pros: "It was great and very roomy I felt like a movie STAR!!!"
Pros: "The fight was delayed but they gave us complimentary drinks on the flight. Nice."
"More online available content would be nice"
Cons: "Be on time next time"
Pros: "Everything was perfect, staff was friendly and helpful"
Cons: "I wish there was an option for WiFi"
Pros: "Nothing, delay and than the plane was late"
Cons: "Be on time and don’t be late, time is money"
Pros: "Check in was fast, didnt interact with any staff! It was great."
Pros: "Crew was professional, courteous and kind. No issues on the plane."
Cons: "WiFi did not work for me to watch the on board entertainment, but not a dealbreaker for me."
Pros: "Onboarding was easy and smooth. The plane was clean and the seats were comfortable. WiFi easily connected, too. Much better than expected for a budget airline."
Pros: "Nothing. Delayed for 4 hours. No time change updates were ever provided at the airport. No communications provided as to why our flight was delayed. No other options given. No food or drink vouchers given & of course, no discounts provided for future travel. Not that would EVER fly Sun Country again"
Cons: "Communication and updates. At the very least, food and drink vouchers. 4 hours is a LONG time to be delayed. Extra points had the airline reimbursed their $40 ONE WAY bag fee regardless whether it’s a carry on or checked luggage."
Cons: "4.5 hour delay for maintenance issue, flight attendants were rude, uncomfortable seats"
Cons: "It was delayed 3 hours due to rain that lasted about 30 minutes"
Pros: "Not crowded, and enough space"
Cons: "My luggage was lost"
Pros: "I got to change my seat"
Cons: "The flight attendants were rude. Our flight was delayed and we were not updated nor given a reason as to why."
Cons: "$40 carry on each way, garbage. Would have bought ticket elsewhere if I knew that"
Cons: "Paying for carry on"
Pros: "Yes very much"
Pros: "Good value for the price."
Cons: "the crew did not announce where baggage pick-up was, so all of us had to race around trying to find it. The airport staff didn't know either."
Pros: "That I got to my destination safely and on time."
Cons: "There were two people working Sun Country desks so I almost missed my flight. Flight attendants were cranky. No food offered and I don't think they recycle. No blankets offered anymore and it was very cold. Worst thing - I jumped through all the hoops so my small bag could be carried on instead of checked, and I then had to pay $40 to carry on instead of the $25 to check."
Cons: "Great service"
Pros: "Like the direct flight and flying out of Terminal 2 in MSP. Very pleasant flight crew!"
Cons: "Leg room just keeps shrinking. I’m 5’2” and can’t imagine what it’s like for those > 6 feet tall! Would also love some snack for free. It can’t cost that much!"
Pros: "Excellent crew and service. Landed. Alive. Couldn’t ask for more"
Cons: "Cramped. Food is pay only even for snacks"
Pros: "It was nice"
Pros: "Timely check in, friendly customer service, good crew, no issues."
Cons: "They board by row number, but start with first rows first. Makes for slower boarding (though faster than most airlines)."
Pros: "Smoothly flight, comfortable, good customer service."
Pros: "I really appreciated the maturity of the flight attendants. They were extremely pleasant, poised, and helpful. Experienced. They made the flight most comfortable. The seats fit well and were not so cramped, like other airlines I've travelled on. Kudos to Sun Country for hiring older employees and making travel pleasant again. Greatly appreciated. As a result of this very good trip, I have recommended SunCountry to several people. Keep up the good work"
Pros: "Overall it was mostly a good experience."
Cons: "We were skipped for a drink refill and it's always annoying to have a cup with mostly ice."
Cons: "It was too cold."
Pros: "Very easy. No hassles. Helpful crew."
Pros: "No frills, cheap, staff were good / friendly"
Cons: "No onboard WiFi"
Pros: "Minor issue with a seat stuck in the reclined position to start, but we arrived with an otherwise adequate and routine flying experience"
Pros: "The flight was on time no delays and also the flight attendants were friendly."
Cons: "Baby's crying most of the time."
Pros: "Friendly and helpful crew and on time departure and arrival during busy holiday travel time. Thank you!"
Cons: "Website to check in said no sears left except seats where had to pay additional $15-25 so had to get boarding pass at airport...at airport magically got seats that were showing as not available? Is this a scam to get people to pay more $?"
Pros: "The plane seemed extremely clean, fairly new, and the service was good."
Cons: "The seats were incredibly cramped together tightly. I'm a small person sitting in the center seat with two reasonably sized man next to me. No need to be so cramped. It didn't help that my seat didn't recline either that was one of the ones in front of the exit , So I understand."
Cons: "Waited an hour for luggage to be loaded onto planes e."
Cons: "Took 2 days to reschedule the flight. Was stranded two extra nights in Las Vegas."
Pros: "Everything went exactly as it should"
Pros: "Most things"
Cons: "No wifi"
Pros: "On-time, the connection gate was neaby"
Cons: "The airplane from LA to Minneapolis was so old, uncomfortable seating, rough take off."
Cons: "The gate agent did not say hello, welcome, thank you. He just took my ticket, scanned it then gave it back to me. That was not good service. Other than that, things were good but that stuck out."
Pros: "it was great experience , i was offered a first class upgrade at a very reasonable price,,"
Cons: "No wifi to do work No delay but landed 45 min after expected time"
Pros: "The staff was very nice, boarding was efficient and easy system to check bags at the gate."
Cons: "The air was incredibly dry (more dry than usual - my throat is still sore a day and a half later), the only available seat was a middle seat because I couldn't check in online only at the air port and even though I was 2 hours early, I still only got a middle seat. It took forever to get my bag after arriving in seattle."
Cons: "it would be easier and faster if they started loading from the back first, this way it wouldn' t hold up the people that have seats up front and are in the way of the people that have to go to the back seats. I t' s o k for the 1st glass people to load first and parents with small children too"
Pros: "We were assigned to the exit row, so had more leg room. It was a new plane and very nice."
Cons: "It was an overnight flight and we could not recline the seats, which made sleep impossible."
Cons: "Rude. Pushy. Bad even for a red-eye."
Cons: "I usually pre-check in, but I know you're working on your system currently, so it wasn't a big deal. Just had to stand in the check-in line and I didn't have bags to check, so the additional time I needed to spend at the airport to check in was all I didn't like."
Pros: "The crew was very polite and helpful."
Cons: "I'm a size 4 in women's, average height (5'6") and even I felt like the seats were so tiny and uncomfortable. Plus on our return flight the cool air wasn't working properly, in my section of the plain anyway, and I was over heating to the point I was nauseous."
Pros: "Very friendly crew. We were served multiple beverages on this flight."
Cons: "They do not give you complimentary snacks. We have a 6 hour flight no snacks and no entertainment. But both are available for extra charges."
Pros: "All of the crew were very cheerful, energetic and helpful."
"Plane smelled a little funny. Flight was 30 minutes shorter than expected, but gate was occupied when we arrived. Staff was great."
"Plan left late, scanner was not working."
Cons: "Terrible logistics. Stuck on tarmac because they couldn’t clear the previous plane out of the gate. Fellow passengers missed their connecting flights."
Cons: "Canceled flight caused me to remain in a hotel for another day. Confusing check in. No one to help. Machines broken. Unable to disembark from the plane. Bad logistics all the way around."
Pros: "I was able to sleep on the late night flight"
Cons: "Can’t think of anything"
Pros: "Ended up with a row to myself since flight wasn't full and people were able to move to different seats to provide for social distancing."
Cons: "Same old tiny uncomfortable commuter jet."
Pros: "Nothing at all."
Cons: "Not run late, have entertainment on board and provide better snacks."
Cons: "First time we have flown First Class on American Airlines and service was outstanding and perfect! Thank you for an amazing experience!!"
Cons: "Could have been better without mechanical issues, delay."
Cons: "You could have been on time. You negatively impacts ppls lives and don’t give af."
Pros: "Nothing. You’re horrible."
Cons: "You could have been on time. You could be accountable. You ruined my wife’s 40th birthday by failing to fulfill you’re end of the deal."
Pros: "The crew was very friendly and helpful."
Cons: "The leg room was abysmal, Southwest has more leg room and they brand themselves as a cheaper carrier than a American. Also the wifi was either very slow or did not work."
Cons: "More leg room"
Cons: "2 hour delays on both flights of a round trip"
Cons: "4 hour plane availability delay - of course planned on weather but not planning"
Pros: "You got us there safely."
Cons: "Not sure who is at fault for running out of de-ice solution, but keeping us sitting on the tarmac without air ventilation for almost 3 hours... with only an apology and a last minute glass of water? that was terrible customer service."
Pros: "Flight left St. Louis on time,"
Cons: "My connecting flight was cancelled while I was in the air. Customer service was SWAMPED with cancellations with only a handful of staff to help. My plane was a mechanical cancellation so I received a food and hotel voucher. Trying to get another flight from LaGuardia to YYZ was horrible."
Cons: "Slightly wider seats"
Pros: "On time."
Pros: "The free entertainment was great! Left on time and arrive time. No lost bags and no incidents."
Cons: "Everything was great! No complaints. We flew basic economy so there were no frills and sat in row 26. The flight was safe and"
Cons: "There was a mom with 3 very rowdy boys in the row in front of me. They disrupted the entire length of the flight! I wish a Flight Attendant had said something to them as the mom clearly didn't care to discipline her kids. Worst flight ever!"
Pros: "Great service and on time flight."
Cons: "Just wish sears would be a bit wider and comfortable. They are not bad but I am sure could be more comfy because I am not skinny."
Pros: "A cheap option to upgrade to 1st was offered that ended up being a net 0 cost upgrade for me so I took it. Comfortable on an old (but oh so nice) aircraft."
Cons: "Arrived 30 minutes early to the airport but then had to sit at a remote pad so that we ended up being 5 minutes late to the gate. A short transfer was made even more difficult, and a massive waste if time and fuel sitting and waiting. Figure out your gates early and better, and move around if needed. At the very least, bring up some stairs and buses to get passengers to the terminal and then tow the aircraft in when you have a gate available."
Cons: "It took 30 ish minutes to wait in line to speak to to an AA rep about what my next steps were to get home from Dallas."
Pros: "The pilot was great. Avoided turbulence and arrived about 20min early. Easy to find seat and stow bag. Smooth takeoff and landing."
Cons: "Alaska airlines was who I thought I was riding with but the itinerary changed past min. Gate change and the airline itself was changed. Really confusing since I printed my boarding pass the night before."
Pros: "It was short"
Cons: "Completely full plane. Ridiculously tight seat pitch. Overhead bins full. 45-minute delay for a dead-heading flight crew. Long wait for checked baggage. No beverage service because of turbulence. Flight crew out of position is a management problem, don't make it an inconvenience for a 737 full of paying passengers!"
Pros: "Everything went smoothly."
Pros: "Once we got underway everything was excellent and fast."
Cons: "Flight was delayed due to the original plane being hit by a bird."
Cons: "Flight connections time was not enough for mam with infant.we missed the flight should better set up that kind of big airport"
Pros: "To be fair. The flight is only 50 minutes. By th time you get a drink it's time to land. It is completely unfair to the staff to have to do that. A flight like that. Have a box with a snack and some coolers that have 5 different beverages. I wouldn't even sell booze. I person can hold out for a flight that shot to get one on the connection or in the terminal."
Cons: "It's always a cramped flight. Nothing to be done except use a bigger, more spacious plane. The good thing is it's the fastest way to get to Chicago from where I lived it would take 6hrs by car."
Pros: "this flight only takes an hour so really nothing is an issue. again, there was plenty of overhead storage so nothing ended up under the seat."
Pros: "A nonstop flight, with a friendly efficient crew, met my expectations. A crew member went above and beyond when I asked for a coffee stirrer with my coke and ice."
Cons: "I've been spoiled by another airline's access to screens on the back of the headrest. I have my own hand held devices to entertain myself instead."
Cons: "Flight was late, got a message from Kayak that it was delayed 3 hours...thank goodness I happened to check again, because then it was only delayed for 41 mins, then it gave me an update that it was only 21 mins delayed, then went back to 41! Pretty inconvenient, and it would have been nice to get a text, not just some silent pop up"
Pros: "Got to La Guardia almost 26 minutes early but then waited FORTY minutes for the gate!"
Cons: "AA needs better coordination with the horrible La Guardia airport"
Pros: "crew was nice"
Cons: "never was told that a shuttle was needed to get from gate to actual aircraft. I almost missed my flight because of this."
Pros: "Flight was on time, staff was friendly and boarding was organized."
Cons: "I'm a small person (5'-2", 105lbs) and I didn't have room to breathe in that tiny little seat."
Pros: "Arrived to the airport well ahead of time and encountered lines so long that we were not able to make our flight. Only 2 attendants working and so many people had to be rebooked we didn't get another flight for 3 days. Did I mention I was traveling with a baby?"
Pros: "On time arrival"
Cons: "Everything else"
Pros: "JAL is customer oriented and it's always a pleasant experience. Unfortunately, though the return trip is also JAL, the cabin crew isn't."
Cons: "Only suggestion would be to make the connection process a little easier. If the passenger doesn't speak English, the fact you need to print the international ticket in Miami, then re-enter at checkpoint might create confusion."
Cons: "I was forced to check my carry-on bag because it was too big according to the gate agent. I travel weekly, always carry-on my luggage and I have never been told it needed to be checked. AA had a ticket counter agent that was on a mission because she had a roll away cart parked by the jet way door to collect all the luggage she wouldn't allow on the plane. Very customer unfriendly!"
Pros: "The estimated time for both my flight was over an hr, but we arrived in on my first flight at 45mins and my second flight 30mins."
Pros: "Non stop"
Cons: "Boarding took forever, the flight was over 2 hours late which caused me to miss my connecting flight and my military orders were not honored - I still had to pay extra to take all my gear back to my duty station. Never had that issue with any other American airline."
Pros: "Flight delayed which allowed us to make connection after long runway and customs delays. Crew friendly and helpful. Prompt cabin service. Baggage brought quickly in SAT. Clean plane. Power source."
Cons: "Local pickup at SAT is now devoted to taxi. Airport police rude. Most people picked up at 11PM and hard for cars to get to curb or see passenger due to taxi line. Both terminals terrible after several experiences in last couple months. SAT worst pickup experience that I see national and international travel. Obvious that cabs and air port police are the worst congestion problem I experience."
Pros: "After missing my flight by a few minutes, AA booked me on the next flight which was only a 40 min wait, which was a blessing."
Cons: "Missed my initial flight due to how long it took to get my baggage to go through customs (after arriving from Japan.) My baggage was then left in Dallas and I had to wait until the following night to receive it."
Pros: "I don't know how airlines get away with all the stipulations and regualations they have in the buying process there is. Otho g I like about the scam artist they are"
Cons: "The fact they they can just make it a policy and then because the employees have to have a job and enforce it blows my mind. 200 dollar transfer fee plus the difference in the ticket when it's over two weeks in advance. You people are scam artist"
Pros: "You provide me with the best ticket prices and to me that was the the most important part of of the trip thx"
Cons: "The airlines charging for your luggage"
Pros: "crew was exceptionally polite and courteous."
Cons: "free beverages were rushed, many passengers not get same mostly because of turbulence conditions"
"3 hours late sick crazy people on flight"
Pros: "The crew was very kind and friendly at all times, very professional and approachable."
Cons: "The seats are not comfortable."
Cons: "Communication with the customers"
Cons: "I don't think any sanitization took place in between the people who rushed off the plane and when my flight boarded."
Pros: "Flight staff nice"
Pros: "Crew was Aamazzing! Went above and beyond even to sit with one of kids while I used restroom, put my kids at ease, went above and beyond to make sure at such a tender age that they were okay! Made me very happy with allegiant and happy that I chose them!"
Cons: "It’d be cool to see more inflight services some day? As in maybe WiFi at a cost or TVs, seat recliner"
Pros: "Quick boarding, on time."
Cons: "The flight attendant checking people’s bags and boarding passes at the gate was not friendly."
Pros: "Plenty of legroom"
Cons: "Flight delayed due to plane problems."
Pros: "I'm never flying them again I like nothing"
Cons: "the flights were never on time"
Cons: "Seats, snacks"
Pros: "The crew was very nice,,"
Cons: "Im not sure, everything was just so nice,, more chatting mabye talkin more,,"
Pros: "Short flight but not comfortable and no entertainment"
Cons: "Most flights to Vegas are cheap so not sure why this one was so expensive"
Pros: "Direct flight was very nice. Took off on time and arrived slightly early. Flight crew was friendly and efficient."
Cons: "Baggage check not staffed until 2 hrs before flight and then it's a 20-30 minute wait to check a bag. Seats were uncomfortable, but tolerable for 2 hrs."
Pros: "Crew food. Seat small little leg room."
Cons: "Plane on time. More leg room."
Pros: "Everything was perfect!"
Pros: "Plane was comfortable, crew was fine, but"
Cons: "Three hour delay? Unacceptable. Not entirely the airline’s fault, but still..3 hours. Not good."
Pros: "Comfort nice cool cabin on boarding"
Cons: "No complaints with airline but flight was a little ruff on approach made me a little nauseous."
Cons: "They could have not been 8hrs late"
Pros: "was not able to go,"
Cons: "information in the reservation part of this app could have been better, my layover was 22 hours long. the 1st time i looked at this flight it was 30 mins long."
Pros: "Our trip to Knoxville was great- no complaints. A/c cool— flight on time."
Cons: "Trip back to FLL air was not working well. Plane dirty as well."
Pros: "timeliness of the flight professionalism of the crew immediate attention to a passenger who fainted"
Cons: "passengers were cold and there were no blankets to be offered there were no hot beverages and it was very cold. all beverages were for purchase and yet no complimentary hot coffee nor tea, even if you wanted to pay"
Pros: "Made it home safely."
Cons: "Waited on tarmac 2.5 hrs. Then plane delayed 10 hours. Then waited on tarmac 2 more hours. Horrible first experience flying with Allegiant."
Pros: "The crew was friendly and smiled a lot. Non stop flight from easy and for me, convenient airports. I knew food cost extra so i brought my own."
Cons: "I knew my comfort would be cramped so that was expected. My only complaint was we couldn't understand the boarding instructions at the gate when they were calling zones. The microphone stunk! So because we couldn't understand,, people got in line who shouldn't have yet, and others didn't get in line that should have which seemed to really annoy some mouthy jerk in zone 5....who then had to turn around while boarding bc he forgot his phone, lol. Karma. So, that was my only entertainment and it was pretty great."
Pros: "Friendly staff!!"
Cons: "Hour delay on flight"
Cons: "7.5HR DELAY. LOST A DAY. ARRIVING AT 3AM VS 6:30PM TECH ISSUES NOT ALLOWING CHECKIN ONLINE POORLY TRAINED STAFF AND SUPERIORS AT CHECKIN ONE HR ON TARMAC AS PER HEADCOUNT ISSUE WHEREBY, TWICE ASKED ON PLANE WHO I WAS. EMBARASSING. RUINED MY VACA WITH MY HUSBAND SANS KIDS:-(((((("
Pros: "Passengers were fun"
Cons: "Need entertainment"
Pros: "Cheap fare, nice crew, clean plane"
Cons: "Small seating, small snacks , extra charges for anything"
Pros: "Pretty empty flight so we were able to change seats. Good thing because my family wasn’t sitting together-$12 to pick or change seats ahead of time. Just be prepared and knowledgeable about this airline and other budget airlines and you will be satisfied. - pay for bags in advance, Try to weigh your checked bags before the airport, Bring snacks or drink on flight - otherwise you have to pay for it. Trenton and punta gorda airports are small, you have to walk to the plane. I love the small airports, no lines , easy parking!"
Cons: "Seats aren’t that comfortable and don’t recline even a bit, tray table is small."
Cons: "Allegiant Crew were very snotty and sassy... bossy even, like they were all having a bad day. The flight itself felt like we were falling out of the sky the entire time. Up and down up and down. Seat back tray tables were extremely small."
Pros: "Smaller airports make travel easier, and more relaxed. No frills--to get even water on the flight you'll pay for a bottle. Personnel all tend to be friendly and helpful. With Allegiant I've learned to pack lightly and plan travel carefully. It's been worth it as I have been able to see friends and family more often. We even took an impromptu vacation this year when we found a great deal on airfare."
Pros: "Love the Military advantages. Thank you. Feels good to be honored & respected."
Pros: "On time and pleasant crew."
Cons: "Old plane,"
Pros: "Great flight. On time. Easy on. Easy off. And amazing fares."
Cons: "Everything great"
Pros: "Mostly the Price! Wonderful Crew Too!"
Cons: "Wish they had flights on Friday and later on Sunday..."
Cons: "Both departing and return flights were delayed by just over 5 hours."
Pros: "- Good price, even with carry-on and larger seat. - Comfortable seats, despite no incline - better than major airlines."
Cons: "- No food or drinks. - No entertainment. Both are acceptable given the price. - Misinformation regarding flight delay, I was sent notifications and app updated to be 1 hour late. However on arrival, boarding time was as usual."
Pros: "Flights were all on time"
Pros: "This flight was a return to airline travel in the 1980s in a good way! The plane was clean. The seats are among the most generous seats today. The best and brightest surprise was that each flight attendant was genuinely polite and welcoming."
Pros: "The flight itself was great. The Flight Attendants were pleasant and the ride was smooth."
Cons: "I didn't take too kindly to the Service Agents on the ground. The Service Agent in San Antonio wasn't very accommodating or supportive to my needs. I had a problem that needed resolved and instead of diligently helping me, she would turn to another customer, totally ignore my concerns and speak Spanish with this other woman. When I was at the counter first, not the other woman. The Service Agent in Orland on my way back was rude as well. She gave my Mom and I attitude about my luggage being overweight. Told us to pay the $50 or figure it out. We had expressed already paying the $18 to check the luggage to begin with and wanted to see if that amount could be included in the $50. The Service Agent scoffed at us and turned up her nose. Great air service, horrible ground service."
Pros: "It's convenient and inexpensive for one of my regular destinations. Though, over the years, I've experienced a few cranky employees at the Punta Gorda location. Just the opposite in Asheville, where friendly was apparently invented."
Cons: "I didn't like all the inconsistent additional fees, the reschedule, the delays, and gate swaps."
Pros: "Direct flight much better not having to change planes."
Cons: "Everything was fine on this flight would be nice to have Wi-Fi on planes."
Pros: "I didn't like anything about them"
Cons: "They made me pay 100 dollars for two bags that would of fit under the seat"
Pros: "Excellent flight! Down side no wi fi connection and no Internet, you must buy all food and drink but hey for cost of the trip worth it!"
Cons: "No internet or wifi"
Pros: "Some of the crew was VERY rude. I was uncomfortable and will never fly through them again."
Pros: "When you add all the separate costs to the initial ticket price your better off flying a "more expensive " airline. Additional costs are for seat selection, unless you want to take a chance of getting stuck in a middle seat, carry on and checked bags and paying for bottled water and soda. Also the seats don't recline so carry ibuprofen if you fly on Alegient."
Cons: "Flight was canceled but they keep telling us that in an hour and that hour never came. We are stuck at the airport. We should get upgraded to 1st class"
Pros: "Replace 1 star ratings with na since offered."
Cons: "When we booked our flight you seperated us on the plane seating Why? That really sucked. We then found out you charge extra to sit together for each of us. We would not recommend first time travelers to your airline for that reason"
Pros: "Base price and airport convenience."
Cons: "Add on pricing for booking the reservation, selecting a seat and any other possible need. "Required" arrival two hours prior to flight, but check in desk not available. Seats were thin and too narrow for most every body type."
Airlines flying from Illinois to San Antonio have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Illinois to San Antonio
Masks required on board, masks provided on flights from Illinois to San Antonio
Social distancing seating
Middle seats unavailable to book on flights from Illinois to San Antonio
Testing for antibodies, testing for symptoms for flights from Illinois to San Antonio
Waiving of change fees. Search flexible flights from Illinois to San Antonio