Seats in Delta Main are unbelievably close to the seat in front of. Hard to get a backpack under the seat.
The flight was operated by Latam. The aircraft had a technical issue and the flight was delayed for the next day. They grounded other passengers to get their airplane assigned to my flight. Most of he ground staff don't speak English (Orlando Airport), but were very polite.The crew on the other hand could speak English and Portuguese. On board service was good.
The agent at check in and at the gate were less than thrilled to be at work. I'm not a fan of Kayak's placement on the plane. I got put in the middle seat and none of my preferences were used.
In ATL they have two sets of departure screens. Follow what is on your airline's departure board - the ATL Airport Authority departure board had completely incorrect details about the gate assignment for my flight, which would have made me miss boarding.
Flight was delayed it was hot while sitting on the plane, one engine was working on the plane until they had to do some jimmy rigging down the runway in order for the other engine to charge up. It was ridiculous
The flight was very good and the staff was very friendly and helpful!
The only thing I would say is we tried to get on a standby earlier flight, but with our fair we couldn’t. That seems senseless to leave with open seats..
Very easy to use and convenient, you can perform any action within the same portal
In a world of delays, Delta was on time both ways! Boarding was fast and efficient. Staff was friendly. AND wifi worked.
WiFi didn’t work. Flight delayed 3 hours Crew members were illiterate Seat lean back did not work.
Food was surprisingly delicious. Space in the seat is horrible when the seating front is reclined. Movie offerings were terrible. Crew was friendly and helpful.
They cancelled my flight and rebooked for Monday from Saturday without my consent. Putting me in a stressful spot. I have important medical appointments that I can’t miss and work. I tried to contact them to either rebook or request a refund, but I was always 200 or more in line and could never get ahold of customer service the call would always hang up after waiting 2 hours on hold. I’m not sure if I will ever get a refund even though I paid for seats as well, but my only option was to spend more money to rebook with another airline.
Due to cancellation of connecting flight (Lufthansa) I didn’t fly with United
Vegetarian selection could be better. Bread was too hard to chew.
Great until we got to FRA. The next trip leg we were put in Business Class where seats had minimal padding!!!! They were awful and United Airlines needs to have their Lufthansa partner up their game or I won’t fly with them again!!
The wheelchair service is useless. They live you in different spots, not tell you anything just wait. I waited 30 minutes in Frankfurt when decided to walk the 25 minutes distance. In Budapest nobody came.
Short flight, crew and staff very efficient. Over all good flight experience.
The plane was fully booked, it was hard to breathe. But the crew was nice.
No plug in for phones. I met a few fun passengers and beverage service was very friendly.
Italian airport boarding is always funny. But to not be able to load my luggage with over 1 hour layover is ridiculous
Crew was friendly and seats were comfortable. The connection however there were no free snacks or drinks.
Our flight from Dublin to Coruna did not exist any more. Apparently it was cancelled in February and I was not advised, nor was I offered any flights for rebooking. Happily Aer Lingus found another flight to another city in Spain that was 500 miles from Coruna; I had to pay for a hotel overnight and a revise my rental car that incurred additional costs, and I did not get to Coruna for another 24 hours. I was not at all impressed with Kayak or Chatdeal or Hertz.
OK overall. Flight was delayed Crew on flight was good
Late late late. Delayed and arrived an hour late for a 1 hour 45 minute connection. Every time. Poor record for this company. I try to fly any other carrier first.
This was the smoothest flight I've ever taken with any airline, including Aer Lingus. Typically, there are moments when I feel afraid, but from take off (miraculously seamless!) to cruise, to landing this was a perfect flight. Thank you!
Poor. Plane left EWR late hence missed connecting flight in Dublin. No pro active info from flight staff on connection, only when probed a couple of lies on where we would dock, and on lilelyhood catching connecting flight. Lies as they will have known our EWR-DUB would be parked furthest away from the transit spit - lying it would be next to the AMS flight.
The crew was friendly. The plane was comfortable. In-flight wifi didn't work well at all. The ride was quite turbulent but understandable given the weather.
I flew economy class. Seats were very good and the crew was excellent
Punctual, smooth flight. Crew excellent and cabin very clean. Paid for WiFi but once you close out you cannot get back in even if you paid for entire flight.
Flight crew was superb. Meal was one of the meals at altitude I’ve had
Terrible, horrible, disappointing- without telling us they changed planes and moved and separated our seats to opposite sides - said they changed seats putting us together - got to airport to find no, they did not - we sat opposing sides of plane - food overly salty to inedible, never saw stewardess but once - it was terrible
not sure why you ask about food, I n3ver get food on flights except maybe cookies or pretzels. wifi was slow and in and out most of the flight not good.
The crew was very attentive through out the flight. Seats were comfortable, nice flight bag with pillow and blanket. Food was okay, since it was a overnight flight seemed to go by fast.
The flight attendant on my side of business class seemed like a novice and did not provide good service. Otherwise the flight was good and the entertainment system was very good. No free WiFi.
Cancelled BOYH legs of our flight home 30 min before initial boarding
Cancelled the flight half hour before boarding. Then cancelled the connecting flight too.
Left early arrived early..right amount of talking from pilots..of course had to love the biscuit and water!
I would like a refund for the extra cost the seat I paid for. An oversized person sat next to me and I couldn’t fit on my seat and had to move to another seat.
Boarding gate at LAX was too crowded—two gates next to one another
The flight was delayed about an hour for a maintenance specialist to approve the maintenance repair
I upgraded to the business class cabin. It was the poorest business class I have ever experienced. No access to any business lounge in Tampa airport. Seats are not comfortable. I had a window seat and had to step/crawl over the next seat. Food was mediocre and service below average for business class. Bathroom location was ridiculous. No place to wait. I cannot believe I paid this kind of money and will never fly Lufthansa Discover again. They really should reimburse me somehow.
Boarding was disorganized. The door to one to the toilets wouldn’t lock. The plane was shockingly cramped, and clearly used for domestic flights due to the menus for items to sell domestic travelers. United should be ashamed of its small seats, tiny unclean toilets, and money grubbing stance toward services, compared to Lufthansa, Emirates, and most international carriers United is awful.
The staff was bit rude when I asked for an extra drink after one beer, asked for one wine glass.
Very good, i got two seats for myself, and was comfortable with the blanket i got
Terrible. Both flights were significantly delayed, no luggage, made me check my small bag when many, many others had much larger carry-ons, not even a bottle of water . . . I will not fly Discover Airlines again.
Service and food were excellent. Incredibly friendly and competent staff. Flight was delayed over and hour and I had to run between terminals to get my connecting flight.
Missed it by a couple minutes and couldn’t find an alternative flight so had to spend the night in DC and after much shuffling from 1 airline to another managed to get a United to Frankfurt.
There were only 2 toilets and one of them did not work in business class. We are not allowed to cross classes so had to wait in line to use the toilets!! The entertainment touch display was finicky and did not work all the time.
I tried both on line and by calling the Customer Service line to arrange for a special meal as i have food intolerances. I was under the impression from your service representative that I was successful. I was not. I cannot eat spicy foods and get very ill if i eat bell peppers. I could not eat either menu choice and no special meal was actually ordered. ( your representative tried to order it for a flight that did not have meal service!!! - found this out later). Your wonderful cabin crew managed to put together a fruit, salad, roll and cheese tray for me so I had something to eat. WHY WOULD YOU SERVE SPICY FOOD, WITH NO MILDER OPTION,ON AN INTERNATIONAL FLIGHT???
Crew was professional and great, flight was clean. However food was pathetic. I ordered a Hindu meal assuming no meat but they served chicken. Need to be very specific- Hindu meal should be categorize as Vegetarian - no meat or egg. Or it should be specific that we are serving meat.
