Pros: "Crew was great!"
Cons: "Boarding was excruciatingly slow."
Pros: "Easy boarding"
Cons: "A little Snack"
Pros: "Quick boarding, on time."
Cons: "The flight attendant checking people’s bags and boarding passes at the gate was not friendly."
Pros: "Everything was simple and it was cool that they let the staff wear comfy clothes"
Cons: "Usb chargers in the seat, and free refreshments and peanuts"
Pros: "The crew was good and the flight was smooth."
Cons: "The seats were far too close to have any kind of real comfort."
Pros: "Crew was nice."
Cons: "Not having so many extra charges and having to pay for a carry on"
Pros: "Nothing is good on this flight. It was delayed by 7 hours and the communication is not proper"
Cons: "Customer service"
Pros: "All wa great"
Pros: "Cost of flight"
Cons: "Extra charges for everything! Couldn’t even get a cup of water."
Cons: "Extra charges for everything! Asked flight attendants for a cup of water as I was not feeling well and was told I could buy some water. I was also told my carry on was too big when it clearly fit in the container at the check in process."
Pros: "timeliness of the flight professionalism of the crew immediate attention to a passenger who fainted"
Cons: "passengers were cold and there were no blankets to be offered there were no hot beverages and it was very cold. all beverages were for purchase and yet no complimentary hot coffee nor tea, even if you wanted to pay"
Pros: "Affordable but no free water or snax"
Cons: "Cheap feeling seat. Thin plastic shells packed tightly together. But hey- its cheap!"
Pros: "Boarding was better than other airlines."
Cons: "Seats are uncomfortable and do NOT recline!"
Pros: "Great airport for getting to Florida. Good prices"
Cons: "Flight was delayed 6 hours."
Pros: "Friendly staff!!"
Cons: "Hour delay on flight"
Pros: "People in my row."
Pros: "Standard no frills airline"
Cons: "No room for overhead bags near my seat. I paid $25 to sit up front and $35 for a carry on. I paid extra with the goal of deplaining first. Crew refused to allow me to stow the bags in the front bin, had to place it 10 rows back. If I didn’t run to my gags as soon as Wen landed would have been the last to deplane. If allegiant is going to charge so much for carry on, they need to find a way so front passengers are not squeezed out like this."
Pros: "Quick flight and overall nice crew."
Pros: "Plane, staff, made best of bad situation. Seats are only OKAY to Good, but NO airlines are really comfortable so by comparison they were good"
Cons: "The delay - this time not due to the airlines, so thus the good review."
Pros: "Boarding speed and flight"
Cons: "Uncomfortable seats, does not recline, even water is for sale."
Pros: "I arrived safely Tommy Destination"
Cons: "It was so hot boarding and unloading. There was no air. Staff was curt and not very friendly as of assistance."
Pros: "The plane was clean"
Cons: "You have to pay to choose your seat, to have more than one carry on bag (literally of any size!!), and for any food. Nothing is complimentary. The seats don't lean back at all. No headrest adjustment for any sort of comfort. The seats are hard. We had a 30 min. Delay for some reason we were not made aware of and no apology was made. No Tv's or even a pocket in the seat-back in front of you. Basically if you can fly anything else other than this airline you are probably better off. Delta is basically the exact opposite of this airline and even American does way more. If I can help it I will never use this airline again."
Cons: "After the horrendous delays getting to my destination I just bit the bullet and bought new tickets (duplicates) on a different airline to get back home-- rather than risk a repeat experience. Ended up costing an extra $300 but at least I didn't have to spend an entire day in an airport trying to keep my 7 year old from losing his mind."
Pros: "The original booking price was great."
Cons: "All of the additional charges for the flight may make other airlines cheaper. You even have to pay extra if you pick a seat before you check in at the airport. If you don't print your ticket online or save it to your phone, you have to pay extra for that too! Overall, the worst part about the flight was that the seats are actually very uncomfortable. I'm not sure if this flight was now worth the original case posted."
Pros: "Flew 2 different legs with Allegiant, both of which were delayed for maintenance stuff. 2nd leg, we sat in the plane for an hour waiting for a maintenance guy, so my wife went to the bathroom. No toilet paper! When my wife asked about it, she was told "we won't be getting toilet paper for this flight." Inexpensive is one thing, but...dear lord!"
Pros: "No complications and efficient boarding"
Cons: "The people that stand up when the plane stops even though they are going to have to wait till the door opens and everyone in front of them has to get off before they do."
Pros: "The plane departed on time. The crew was very friendly."
Pros: "Loved their crew and the way they contacted you over the internet to remind you to check in, etc."
Cons: "NOTHING BAD TO SAY-a 3 1/2 hour flight on a comfortable, well piloted plane beats a connection from LAX that ends up being 8 hours for travel that day all hollow!"
Pros: "First time flyer on this airline... I loved that it was a DIRECT flight halfway across the country."
Cons: "Where to start... i guess for starters EVERYTHING is an upcharge. I was suprissed the seatbelts were included! Less legroom than a Cesna 152 and surrounded by 159 of my closest friends. And i mean SURROUNDED. That cabin is SO tight! So tight in fact the seats are a blow mold plastic with roughly 1.5" of foam and fabric. Think go-cart bucket seat with some foam rubber and pleather. Then there's luggage... My carry on bag (that I've used for 15yrs) was too big for the jig at the counter so got to check it for an additional $10 (above the $30 i had to pay to bring it) and they charged me $40 for my original check bag. The hitch is that they only allow 40lbs ($1/lb) for that check bag when the rest of the industry says 50lbs is the norm. Oops, gotta pay for that too! And wait for it... sodas are $2 in flight!"
Pros: "The prices are good. Anything additional (food, overhead carry on space) is an additional cost but this is how they make the tickets cheaper for people who don't need extras."
Pros: "I like the flight. It was on time"
Cons: "They overcharge for bags and their weight limit is only 40 pounds. They leave the desk and hour before take off which doesn't help people who are running late. They charge you to print out your boarding pass. They don't even send the boarding pass through email, you have to download the app. Overall horrible customer service. When call for customer service you can't even get a human representative. I missed my flight and they didn't even have another flight to to accommodate me to get to my destination and no one at the front desk to talk to."
Pros: "The crew was awesome! They were friendly and very focused on their passengers. The plane was clean and the flight, itself was great. Worth flying from Oregon to So. Cal., will do again. Loved the flight times, and because of them, we were able to have half a day on departure day (Thursday 3:30 pm) to drop off dogs, pack and run errands and some work and arriving back home (Tuesday 9:46 am) gave us all day to work and get ready for the week."
Cons: "Plane did not board or leave on time, spent a lot of time waiting both on and off plane. I also did not like being hit with the taxes and fees at Alamo, after booking through Allegiant. Those should have been included in the initial payment, because I could have rented same vehicle for $40 less through Alamo website,(final payment w/ T&F's) That was a waste of your customer's money."
Pros: "friendly staff, good take-off - landing, all that jazz"
Cons: "Not knowing it would be a late take off. Other than that, very good."
Pros: "friendly crew clean plane, speedy service"
Pros: "Plane was roomy and comfortable."
Cons: "The Plane WAS NOT CLEAN! The turn around of the plane was so short that you guys did not take the time to vacuum the interior of the plane. My seat and other seats in my row was full of cookie crumbs and sticky food from the previous passengers. It was totally disgusting. Yuck !!"
Pros: "It's ridiculous have to pay to bring a bag on your airplane it's ridiculous that your staff at the Medford airport or unprofessional and lack common courtesy."
Cons: "Gate staff at Medford Oregon airport were rude and unaccommodating"
Pros: "Excellent direct flight at good price"
Cons: "Flight 339 not listed on TV monitors at Boise airport"
Pros: "Some of the crew was VERY rude. I was uncomfortable and will never fly through them again."
Pros: "It was fairly clean and the flight wasn't crowded."
Cons: "Flight boarded late, $2 charge for water (and it's not even good water), and no free carry on."
Cons: "First time flying Allegiant: Head's up! They charge you for EVERYTHING and I mean EVERYTHING and the overall experience is awful. Would you like to know what it's like to fly on a plane bound for extradition to a foreign prison...fly Allegiant Airlines. Would you like to experience the unexpected thrills of being nickeled and dimed at every turn....fly Allegiant Airlines. Would you like the answer to the question posed after paying $100 for two carry-on's: 'could this get any worse?' Answer: It does!...fly Allegiant Airlines. Here's how it all starts out they welcome you to the terminal with a wonderful opportunity to pay $5 for printing your boarding passes (unless you download their app). How could a piece of paper that small that no other airline charges you to print cost $5 you ask? Well that is the magic of Allegiant Airlines at work, if they can't make something simple; both costly and annoying then you aren't flying Allegiant Airlines. You then inquire at the check-in desk can my loved one and I sit together, and they say sure but you will have to do that at the gate. Ok some positive news here...but then it sinks in.. wait a minute what Airline are we flying again? ...Allegiant Airlines, and what is their motto?? If it is simple and easy it shall become both costly and wildly inefficient. You arrive at the gate with hope in your heart and they then tell you, umm no. Who ever told you that is a fool! You can make no changes to your seating this is a 40,000lb aircraft with a 300,000lb lift capacity and it can't handle you sitting next to your girlfriend it would compromise the avionics and we would all surely die. Then why on the app did it show open seats? Seats of course for a price! Not by section like a normal airline ohhh noo a price that was completely different for every single seat as if the seats were in competition with each other in some high altitude economy that makes far less sense at sea level.The helpful response to this inquiry was 'oh well that was then' I am looking at it right now. I don't know what to tell you.. What's next?! A surprise $50 charge per carry-on! Unless you read the small print on one of their emails that is filled with advertisements they make it look like another advertisement, I'm going to go out on a limb and say INTENTIONALLY as it is never mentioned on: (The check-in email, the purchase confirmation email, not mentioned by the ticket counter, not anywhere on the app, not written anywhere on the electronic ticket despite them announcing otherwise) They instead tell you right as you are boarding the plane and have absolutely no choice in the matter and have done this innumerable amount of times as the flight attendant was well versed in de-escalation protocol and a security guard was positioned an arms length away as she deftly charges your card on file... I have run out of characters for this post I can only assume this comment section is run by Allegiant Airlines.."
Pros: "Cheat, direct flight from LA to Boise."
Cons: "Absolute bare bones. Like riding the city bus."
Pros: "Flight was on time"
Cons: "Window shade was broken. Seat doesn't recline. Leg room was less than usual. The plane smelled old mildew-y. Overall horrible flight"
Pros: "This airline will nickel and dime you to death! Substandard service, and hidden fees. I guess you get what you pay for. Needed to go to a family funeral, and they were the cheapest, but I guess you get what you pay for."
Pros: "the funny jokes by the flight attendant"
Cons: "there was a fee for EVERYTHING!"
Pros: "If you’re traveling light and you understand their fees, it’s easily the cheapest flight you can get. Maybe not the best airline for all your travel needs, but awesome for a quick weekend."
Pros: "Can only rate on everything but Entertainment & Food, since there was neither of those. Other than those it was 5 Stars all around."
Cons: "No complaints available."
Cons: "Seats don"t recline at all"
Pros: "First flight in six years. Had a great time."
Pros: "Not really nada!!"
Cons: "Like I say change me two times !! $74.00 and $94.72"
Pros: "Friendliness On time"
Cons: "Seats offer too little room...coffee was not good compared to that served on competitors carriers."
Pros: "The airport, before I got onto my flight. I'm glad spirit allowed me extra time to spend in the airport after the flight was delayed. Surprise."
Cons: "All of it. What was advertised: cheap seats and you pay for everything (checked bag and even WATER). What wasn't advertised (or was, in flight): for fifteen+ minutes the crew was selling a spirit credit card over the intercom. BLARING IT. It woke me up. Why sell more things where your prospective customers can't escape listening to the sales pitch? Terrible terrible business."
Cons: "Seats did not recline ( the whole plane - not just exit rows). All the extra charges for EVERYTHING were ridiculous, especially as you are not informed of any of them before booking. I'll not fly Spirit again."
Cons: "With Spirit airlines, I paid $57 for a carry on bag... They even charged for water... $18 to pick your seat or let them randomly pick your seat. Theres was I see now why the ticket, was cheap, because you pay for EVERYTHING else... And I do mean EVERYTHING! I normally fly with United, but I found this cheap ticket and got baited in. NEVER AGAIN!!!! Ill pay the extra money for comfort on a 5 hr flight. NEVER AGAIN SPIRIT!!!"
Cons: "Great flight - arrived early, super nice airplane, friendly attendants"
Pros: "I liked the fact that the plane didn't explode midair, and that it got me to my final destination in one piece. Spirit knows how to do that."
Cons: "I don't like sitting in airplanes for long periods of time, mostly because I can't get comfortable. Aside from first class seating, every airline's economy seats feel like medieval torture devices. It's what I expect, so no harm done."
Pros: "Leg space in plane."
Cons: "Unknown fees for everything."
Cons: "They were several hours late which they blamed on construction at LAX"
Cons: "This portion of the flight was uncomfortable as the seats did not recline. There was no offer of even water for the duration of the flight. I understand it is an inexpensive option for flights but I think this is a bit extreme."
Pros: "The professionalism and kindnesses of the crew."
Cons: "Al-la-cart pricing and sardine seating is ruining the air travel experience."
Cons: "Everything. They are unreliable, and a total scam. Read their consumer reports reviews if you want more proof. I ended up paying more then double for my flights in the end of all the trouble they put me through. Cancelling my flights for no reason and charging me to rebook on THE SAME FLIGHT I WAS SCHEDULED TO BE ON. They also charged me twice and refused a refund, even if it's a mistake and their fault, they only do "credit" not refunds. They STOLE from me and then said too bad."
Cons: "They cancelled my flight 24 hours before, and I had to buy a last minute ticket on another airline."
Pros: "Extremely friendly and funny staff. Very personable and professional."
Cons: "Small, uncomfortable seats."
Pros: "Nice seats"
Cons: "The wait"
Cons: "flight was canceled when we were already on the way to airport"
Cons: "Seats arms are constricting on sides. Doesn't allow much movement to turn comfortably too one side."
Pros: "Easy boarding"
Cons: "The most uncomfortable seats I've ever sat in. They don't recline at all and almost lean you forward so you have to hunch. Would have been tolerable for the price, but all the extra tacked on fees were irritating and about deceptive."
Cons: "The most uncomfortable seats I have ever sat in my entire life I guess you get what you pay for."
Cons: "The unexpected charge for carry-on luggage after having already booked my flight. This was my first and last flight with Spirit."
Pros: "1. Cheap tickets. The catch? You have to pay for carry-ons. Depending when you pay for it, you can end paying for carry-on more than the cost of the ticket. 2. Do you have TSA pre? Doesn't matter because they do not partner with TSA pre so you will end in the slow checkpoint. 3. You couldn't print your boarding pass? Bad news, they do not support Apple wallet or electronic boarding pass. 4. You want to check your luggage or print your ticket at the counter? They are only available for 4 blocks of ~ two hours during the day (SEA). 5. Can't choose your seat unless you pay extra. I prefer to pay twice rather than fly on Spirit again."
Pros: "I managed restaurants for years, so I want to start off by saying I'm VERY forgiving when it comes to mistakes. 4 out of the 5 flights I've mistakenly subjected myself to with Spirit have been absolutely atrocious in every way imaginable. This one was so horrible I can't even type the story in fear I'll start to relive it. Trust me and please let my pain and suffering be reconciled through saving you the pain of walking in the shoes of a Spirit Airlines customer. If ever considering a flight with Spirit...just say no. If for some crazy reason they draw you in with a price, schedule, airport location, or any other reason or combination of reasons...I promise you, it isn't worth it. Even if the flight is free, you'll feel cheated and short changed in the end after you overcome the shear disbelief that any company could survive operating the way they do. And if you're still considering Spirit at this point, I wish you luck...you'll need plenty of it. They're mediocre 20^ of the time. If you're flight is like the greater 80% of my experiences, Lord help you."
Cons: "Everything but the color yellow in their logo. And PS, any of these good reviews have got to be friends and family. Spirit Airlines couldn't hit a 10 on their best day. Virgin can hit a 10, but Spirit...their top end can't be higher than a 4"
Cons: "1.Seated next to a very large man that should have bought 2 seats. I was only able to occupy 3/4 of my space. It was a very uncomfortable flight with having part of a strangers body touching and crowding me. There were no other seats available to move to. 2. When I asked for a glass of water, they do not give you, but you have to pay. 3. ALL other airlines allow a purse and a small carry-on. They charge $55.00 dollars. 4. They charge double for check in bag. $50.00, most others charge $25.00 I will not fly with Spirit again and heard other complaints from other passengers. This will be a short-lived airline."
Cons: "My round trip ticket was $150. Great deal except for the added $100 for my check in luggage! Which would have $110 if I would have carried on a bag! Ridiculous! For that price I could have taken another person with me! Next time I should just wear all my clothes I would normally pack and check nothing in! LOL!"
Pros: "Crew was pleasant."
Cons: "The most uncomfortable flight ever. Seats don't recline, very little leg room; not a great situation when the entire flight had nothing but turbulence. Bad taste when you now have to pay for every and any bag. No entertainment, nothing complimentary...Unfortunate."
Cons: "I had to connect in Las Vegas from Denver on a delayed flight, the connection as well was delayed. My self and traveling partner grabbed a sandwich returned to departing gate and plane was boarded and taxing away. They left early to make up for delay but we were not warned nor did they attempt to intercom us. We were 100 yards away. We had to take a flight 24 hours later and cost me $400 in hotel and a day's work. Very disappointed"
Cons: "Spirit should not be allowed to advertise their "ticket price" as such on these websites, since for any round trip carryon baggage starts at $90 additional, as well as additional charges for most seats that offer any comfort at all, since the seats do not recline and the tray table support cross-bar pushes into the back of the passenger on front of it. This is only the beginning of my complaints"
Cons: "Staff was scolding people for minor errors on their part, which was unnecessary. Overall the flight was unpleasant because the staff kept waking people up around me, which in turn woke me up several times."
Pros: "Just the crew was polite"
Cons: "Our flight was cancelled so we got rescheduled to early morning, not good with 2yr child"
Cons: "First of all Kayak and everyone else oversold the flight. So even though I bought the ticket last week and showed up over an hour early when I got on the flight there were no seats, the seat they said they gave to me 19A was filled with another passenger with a ticket saying 19A so they also did not know what they were doing. The crew told me to sit anywhere, but three of us ended up having to get off the plane. I ended up being stuck in Los Angeles and missing a million $ meeting. No appology, no credit for future flights was made or even attempted by the crew. I'm considering a lawsuit to be honest unless some very quick and good service is provided. The crew was rude and stressed and all about leaving on time. HORRIBLE."
Pros: "spirit was late both ways. three plus hours late on the way home... so much so the train back into the city was closed and i had to take a $50 cab. i like the idea of cheaper fairs for simplicity, but its worth paying more if spirit cant even get the basics right."
Cons: "spirit was late both ways. three plus hours late on the way home... so much so the train back into the city was closed and i had to take a $50 cab. i like the idea of cheaper fairs for simplicity, but its worth paying more if spirit cant even get the basics right."
Pros: "Hard to like anything when I was already in a bad mood because of the delay."
Cons: "Flight was 3 hours late. I had to wait with my daughter and mother for 3 hours until we finally boarded at 1AM."
Pros: "I liked the fact that because of a death in my family and plans having to abruptly change, I was assisted greatly by the Seattle staff."
Cons: "I don't know how you get away with charging what you do for checked luggage, AND THEN for carry on's as well, but you should be ashamed of yourself. TRULY."
Pros: "Crew was good. Flight attendants very friendly. Tried to make everyone comfortable."
Cons: "Delayed 2 hours at gate due to Spirit IT system glitch. Paperwork had to be done by hand and single supervisor working on another flight that she needed to get on ground before she could work on us. Everything extra. Need to pay step fees to get decent seat, reasonable amount of luggage, and even water. By the time you add all this up, not a bargain. Also they don't participate in TSA pre check so had to wait on lines even with this."
Cons: "They charge you for absolutely everything. They make the tickets cheap and then don't tell you that everything has a fee. The fees are more than the tickets. Never flying with them ever again. My flight was also delayed."
Pros: "The Crew was nice."
Cons: "They have cheaper Tickets than any other Airline, but they make their money through everything else. One suitcase is 38$, you have no carry-on free, carry-ons are even more expensive than a regulär suitcase. You just get one Personal item free, not more. Was on a Five hour flight to LA and got nothing. No food, not even water. For everything I had to pay. They don't have WiFi, no on board entertainment. The seats was small and uncomfortable. Oh and in teirs suitcases they just allow 18 kg, not 23 like everyone else. So I had 24 kg and they charged me 55$ for they overweight. Their Tickets might be cheap, but in the end for me it would have been better flying with another Airline."
Cons: "Flight left an hour late, I am 6'5" tall and there was no option to upgrade to a seat with more leg room both of my knees are bruised from the constant rubbing of the seat in front of me on my knee caps. You have to pay for any food water snacks that you'd like. The flight was way oversold as well"
Cons: "Baggage was more than the price of the flight. Twice the ch as rge of other airlines & charged for carry on as well. Snacks & beverage were additional charges, even coffee & water. Kept delaying boarding time. Will never use Spirit again."
Pros: "The crew on the plane was great. Friendly, polite quick. Too bad they were like cops dealing with people that would not turn off their phones or stay in their seats."
Cons: "The Spirit counter had 2 people working and no customers. Would not give me a seat number. Gate agent had 40 people in line and was by herself. Seems odd to hold up people boarding while I got in line to get my seat number. Also the baggage fee really does suck. $50+ for a carry on was cheapest option. Passengers caused issues the whole time. Police called and met them on exit from the plane. Frontier is the better way to go out of the two sister airlines."
Pros: "Not much"
Cons: "The seating. This was the worst flying experience imaginable. I get that you're the cheapest airline and all but the little bit of money saved to have to sit in such an awe fully uncomfortable seat doesn't make it worth it. I will probably fly another airline next time just because of that"
Cons: "Your seats suck, the price to carry on a bag is outrageous. This is my least favrioute airline, yeah you have cheap prices but after its all said and done it's cheaper to book through southwest"
Pros: "Nothing not even the price of my flight"
Cons: "Customer service, airplane, etc"
Cons: "I took Spirit airlines years ago in an emergency. It was a terrible experience then. Mostly due to comfort and the condition of the airplane. It felt like we were sitting in a bare plastic container. The fare for this last trip appealed to me until I went to check in and was charged an extraordinary amount for checking a bag and for bringing a carry on on the plane. And then the charge to pick a seat? Please... the fare for this flight ended up being more than my return flight on a more premium airline where I would have gotten to select my seat and fly more comfortably. Worst policies ever. I will never be flying spirit again. That being said, I arrived to my destination safely."
Cons: "Spirit charges for carry on luggage as well as for soft drinks during flight."