Find cheap flights from Indianapolis to Minnesota

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IND — Minnesota
Feb 20 — Feb 271
Round-trip
1 adult
Economy
0 bags
From?
To?
Sun 2/20
Sun 2/27

Good to know

Low season

April

High season

January

Cheapest flight

$57

Average price round-trip

$226

Good deal round-trip

$174

Good deal one-way

$95
Best time to beat the crowds with an average 3% drop in price.
Most popular time to fly with an average 21% increase in price.
Flight from Indianapolis to Minneapolis St Paul
(avg. price over the last 2 weeks)
or less
or less

Top tips for finding cheap flights to Minnesota

  • Book at least 2 weeks before departure in order to get a below-average price.
  • High season is considered to be January, November and December. The cheapest month to fly to Minnesota is August.
  • Morning departure is around 12% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs - booking Minnesota flights

Top 5 airlines serving Indianapolis to Minnesota

Scores according to KAYAK customer reviews
7.9
DeltaOverall score based on 30296 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Airline reviews

The flight attendants were very helpful

Read more about Delta

The flight attendants were very helpful

No comments

Cons: "All good"
Pros: "Amazing crew"
Cons: "I had booked a window seat, the when I went to board, it was changed to an isle seat. I find that I dislike the sole due to the rudeness of people in general and I kept getting hit with purses and such from passing passengers."
Pros: "Easy boarding. Good entertainment. Didn’t bother me too much."
Cons: "Better good. More comfortable seats"
Pros: "Fast/ efficient"
Cons: "The little plane is always brutal. I'm not a small guy and sat next to an offensive lineman. It was tight for sure!"
Pros: "It was a smooth flight"
Cons: "More seat room"
Pros: "Comfort, efficiency and entertainment were great."
Cons: "Crew was a little sassy and sour. Maybe one gal was in a happy mood."
Cons: "Too cold"
Pros: "Helpful crew. Arrived early."
Cons: "Plane was cold. Entertainment system didn't navigate very easily and choices seemed fairly limited on this (older?) plane."
Pros: "The flight was 90 minutes late"
Cons: "On time performance"
Pros: "Very helpful flight crew."
Cons: "A little unexpectedly bumpy."
Pros: "Nice comfort plus seat. Nice host staff"
Cons: "Timeliness"
Cons: "Nothing"
Cons: "We actually skipped this flight because the layover in Minneapolis was a full 5 hours, and it saved us time to have a relative pick us up and drive to Rochester, so we forfeited the price of the tickets."
Pros: "Overall was a good experience"
Cons: "My wife’s seatback entertainment kept glitching...that was frustrating and Seat wasn’t very comfortable"
Pros: "Friendly crew."
Cons: "A bit bumpy"
Pros: "Having the whole center three seats to myself. The food and beverages were really good as well."
Cons: "Both flights were significantly late to depart. Also the WiFi on the transatlantic flight was out."
Cons: "It was too cold on the feet during the night. The blanket was not enough. The food lacked good vegetables. The asparagus was too tough. If you wanted to avoid sugar, you could not eat breakfast."
Pros: "William the flight attendant was very friendly and provided great service! When the row next to us was open he suggested me to move over, making the flight spacious and comfortable! We had to gate check our bags, but the crew was efficient and we didn’t have to wait to get them when we deplaned. Great service."
Cons: "Great flight!"
Pros: "very helpful and pleasant crew. Warm wet towels are a nice touch. I like the water bottle for each passenger at the beginning of the trip."
Cons: "Slight problem at first with entertainement at my seat that did not work ,but a crew member restarted it and it worked fine after that."
Pros: "It is good to be able to go straight to Paris without connecting."
Cons: "Boarding was a bit slow."
Pros: "Quick and smooth boarding. Crew was very pleasant and welcoming. Temperature was for the most part comfortable. Quick disembarkment"
Cons: "Very tight carry on space requiring gate check. Delay leaving aircraft. Seating at gate assigned. No options. This was a short flight and I was in an exit row, making this flight comfortable"
Pros: "direct flight from IND to CDG!"
Pros: "Quick"
Pros: "The crew was awesome and helped out tremendously when anything was needed!"
Cons: "On my trip from Atlanta to Mexico City it was overbooked, they booked me on a different plane, which was 2 hrs delayed...which caused me to missed the flight from Mexico City to leon."
Pros: "The pilot was extremely informative The stewardesses were helpful It was a delayed flight and they made it relax"
Cons: "Bad weather at LGA"
Pros: "In general the crew attitude toward passengers"
Cons: "Toilets have been modified that a person could barely do his needs"
Pros: "Upgrade to ComfortPlus. Movie."
Pros: "Seat was narrow from side to side; so short from front to back that only half my thigh was supported; hard; and pitched slightly forward from uneven wear. This was an exit row, so I had legroom at least. I’m 5’4” and trim. A taller, or broader person would not fit!"
Pros: "Smooth travel and good service."
Cons: "Bad boarding area in SLC."
Pros: "Crew that's it"
Cons: "The flight was 2 hours plus late and we couldn't get an accurate update as to when to pick up our son. We got text messages that were never updates, online your information was wrong and when we called agents had the wrong flight information. Terrible experience all around."
Cons: "The leg from Atlanta to Pointe de Pitre had no wifi or even old style entertainment. Bring a book!"
Pros: "Nothing"
Cons: "Before was better no now"
Pros: "Very comfortable seat and nice boarding and exit."
Cons: "Not clear at all on what was complimentary, etc. Had a very large man next to me, practically sharing my seat so getting any needed work done was out of the question unfortunately."
Cons: "Flight attendant from IND to Minneapolis must have had a rough evening or bad morning. Service in airplane is usually poor but this one was worse. Bumping most of the passenger when passing, handing drinks behind his back, not smiling."
Pros: "No wifi couldn’t do any work"
Cons: "Was looking forward to completing some work but the wifi never came on."
Pros: "Ind-atl flight was absolutely amazing i couldn’t find really anything wrong with the flight besides spacing for seats"
Cons: "Spacing with seats"
Pros: "Loved that they had access to connecting info on board"
Cons: "They had a 40 seat plane that had about 15 people and they herded everyone in the rear of the cabin. All the extra comfort seats went empty. I asked and was told I had an economy ticket so there couldnt do anything."
Pros: "The costumer services."
Cons: "N\A"
Pros: "Crew was excellent"
Cons: "It was delayed"
Pros: "Nice entertainment offerings on the Indy to MSP flight"
Cons: "None."
Cons: "My original flight from IND to LGA was cancelled due to weather and I was rebooked for the next day. I was forced to spend a night in a hotel near the airport. Then my flight the next day kept being delayed, first 5 min, then 20, then 40, etc until 2.5 hrs. Since the delays kept increasing, I decided to rebook on another flight with a very tight connection in Detroit--the only other option. When my flight arrived, the other fight was already boarding and I ran to make it. Luckily I got to the gate in time, just before the door closed. The original flight ended up with a 3.5 hr delay!!! That is unacceptable."
Pros: "Loved the onboard entertainment and the flight attendants were great."
Cons: "I travelled w/ one adult and two infants internationally and could not book the infants' tickets online had to do it over the phone. When we got to the airport we had to pay $255 for 5 bags, that's almost another ticket."
Pros: "Frontline staff were nice."
Cons: "Our flight was canceled last minute. Instead of a direct flight to start vacation, we ended up with a five hour layover in Atlanta. And to top it all off, they tried to double charge us for a checked bag fee."
Pros: "Clean, modern plane, friendly crew, great service"
Cons: "I liked it all!"
Pros: "the pretzels and drinks. The flight attendant was very polite and attentive."
Pros: "The cabin and the entertainment itself was great. Thank you for providing a nice, comfortable plane to fly on..."
Cons: "I'm leaving a poor review due to unfriendly staff... The flight attendant was rude and when asked a question responded with an unwelcoming attitude."
Cons: "Well, you could have felt that when there is an unprecedented pandemic illness and federal guidance against travel that you don't doubly penalize customers who (1) cannot travel due to the extraordinary public health crisis of COVID 19 and, (2) are devastated that he cannot celebrate his best friend's 40th birthday despite being the thing he looked forward to for months and would love to use a travel voucher in the future when this whole thing eventually blows over. Imagine what your company could gain by being good."
Pros: "Well we made it to our destination and it was on time."
Cons: "There was no kiosk, no one working until 6:30 pm, the employees were rude, tossed our bags carelessly, condescending, nonexistent email communication when trying to precheck and make sure we were set up, the girl making announcements kept messing up and getting mad at herself and stopping her announcement so it was hard to keep track of who was boarding. The seats were incredibly tight - OH and it was ridiculous that after purchasing tickets they then hit you with additional fees - like you have to PAY to pick a seat?! And then if you want to bring a carry on it costs the same as a checked bag?! Nickle and diming at its finest. All of the passengers we talked to from our flight all said the same thing. We will never fly Sun Country again."
Pros: "I’m not sure what I missed when I booked our tickets a couple months ago, we never got email or text reminder for check in. I thought they may just not have online check in option for certain routes. Then we found out people from same flight did get reminder. My husband and I both have globe entry. They did it right when we flew out. On the way back, there was no TSA sign on my boarding pass, so I was redirected to regular line. The plane wasn’t full on the returned flight, yet they assigned seats indifferent rows and way back of plane. I notice there were some empty seats in the front and middle of plane, they packed a lot of people in the back and separated people who traveled together but not paid and selected seats. Is it policy of Sun Country airline? Last time we took Sun Country, they didn’t assigned seats accurately although we paid fee for selected seats. After sending in complain, they did refund the selected fee for my husband. Hope they would see this and improve their ticketing."
Cons: "Seats are comfortable. Flight attendants are giving service and meeting our needs."
Pros: "The plane crew was great!"
Cons: "My husband is still in Boston because he was not allowed to check in. We tried all morning to check in and we kept getting an error message. I then tried calling and sat on hold for 45 minutes before I was disconnected!! I figured we were close to the airport so what’s the point. We dropped off our rental and my husband realized his cell phone was still in the car, he went back for it. Myself and the other couple checked in and went to the gate. By the time my husband got back to check in, he wasn’t allowed since it was less than 45 minutes before take off! The gate agent told me the flight was over sold and he wouldn’t get a seat anyways. The agents could have cared less. Not accommodating what so ever. Now he sits and waits hoping to fly out at 9 pm, it’s not a guarantee. So now here we are home and he’s not. Very frustrating. No one really seems like they want to help."
Cons: "On July 7th, I was flying from JFK to MSP and then from MSP to PDX. Somewhere on the way, Sun Country Airlines lost my bag and they don't seem to have any idea where it might be. I was forced to spend my entire vacation without my bag. It's been 16 days, we called the baggage services office several times, wrote e-mails, even talked to someone in person in the MSP office and yet nobody's able to help. All we got were promises for a call back about the status of the claim, but nobody ever calls or responds to e-mails."
Pros: "The flight was quick and had friendly crew."
Cons: "I was so upset by all the surprise fees involved. I felt completely scammed and taken advantage of. I have flown sun country many times and had no complaints but this will be the last after pricing changes. First in order to check in we had to pay $11 to reserve a seat- that should be a given when you pay hundreds for a ticket. Then the luggage fees were $20 for a checked bag and $30 for a carry on!!! It pretty much forced us to check a bag to save the money, and then they lost our bag. It was a direct flight, not sure how that happens. And the last and worst fee is traveling with a pet, they charged $199 to bring my 5lb dog on board. Nobody even saw her or checked for her ticket, what on earth is the $199 for when the dog fits in a bag under the seat in front of me. I have had to spend $120 before but an average fee is $60. I would have never brought my dog had I known it would cost $400 round trip. I’m so upset and will never fly sun country again."
Cons: "Sun Country is very hit or miss and it all comes down to the flight attendants. I’ve have previous flights with Sun Country where the flights are smiling, kind, and helpful. However this crew didn’t take the time to be helpful and spoke down to the customers. The carts came by and it wasn’t obvious if everyone got a beverage or if was for purchase only. Either way, not the flight attendant’s fault, for me not knowing, but I was uncomfortable asking them because of the crabby looks on their faces and their unwillingness to politely answer questions."
Cons: "My hand piece baggage was being charge $45. and to check my hand piece in $25. {Bull crap} American airline has one personal item and one hand piece Free. We were sitting in the plane before take off with no air conditioning until we got up in the air. {Bull Crap} I and all my family and friends will stick with American Airline. No more sun country."
Pros: "Thankful that we got there safely; certainly a competent pilot. Thank you!"
Cons: "Crew members were nowhere to be found; couldn't even flag one down to get a cup of water. The sweet lady in front of me,, thought English was her second language, had a crew member raise his voice to her to tell her to sit down, this after 30 + minutes of her looking to and for to get someone to just get her a cup of water so she could take her medicine. I suppose she should've pushed the attendant button but with English was her second language she must not have known this procedure? I asked for a soda and once he brought me the disgustingly warm soda with cup of ice I had to hold it on my lap the whole time because my tray table was broken. Def could tell that my once-favorite airline has switched ownership. I know changes have to be made in this day and age but it was really gone downhill. I gave you a 5-star Yelp and 5 Star Trip Advisor last year and have talked you up to so many people; sure wish I could do that again. :("
Pros: "Staff was genuinely very pleasant and the boarding process (mind you the flight was half full) was fairly quick. Ha - then again, no one really had carry on baggage, so kept things easy ;p"
Cons: "I booked with Sun Country because rates were significantly cheaper than with Alaska and my priority was to book a nonstop flight. What they don't tell you when booking, is all of the fees associated with your flight that you pay AFTER booking. Baggage Fees: Sun Country doesn't allow you to take more than a personal item on the plane without a fee. It's $20 to check a bag (which you pretty much have to do, as their carry on bag dimensions are smaller than the average roll-a-board bag), and $30 if you want to carry a bag on. Per person. So there's $80 gone for my fiance and I, round trip. Seat Fees: Yes, you heard me right - then you have to PAY FOR YOUR SEAT. I'm sorry - what did I pay for when I purchase my ticket?? The front of the coach cabin starts at $25 per seat (including exit rows), $20, $11 towards the middle, and $2 at the back of the plane. Ok, so apparently if you check in online, you have to select a seat and you have to pre-pay for bags. Ok, felt like I was stiff armed here. The fiance and I decided to go with the $2 seats - can't be that bad, right? Boarding and flight crew were lovely - no complaints here. The plane itself, and the additional costs associated in-air...another story. We were going to a wedding, so he had his suit - the flight attendant let us know the plane didn't have a closet (wait, what?!) so we had to lay it down in one of the overhead bins. Don't worry folks - the bins were next to empty across the entire plan (again, wait, what?!) because of course no one wanted to have to pay $10 more to carry on a smaller bag than it would cost them to check a NORMAL bag. One of the two bathrooms was working, and the entire back of the plane smelled like feces was being recycled through the air system. No wonder these were $2 seats. The aisle was full of people standing the whole flight because the plane only had one working restroom. Entertainment? Hope your phone is charged - the planes are old and don't have outlets. The options for 'entertainment' offered for free on larger carriers like Alaska, are $15 per device on Sun Country - so let's say that's another $60 round trip if we each wanted a 'normal' flight amenity. TOTAL - we're now looking at $144 of charges I would never have imagined ON TOP of the fees I had paid when booking. Next time, I'll go with Alaska - I know what to expect, and know there are no real hidden charges anywhere. At that rate, the cost isn't that different either."
Pros: "Nothing"
Cons: "I came before 50min to boarding and they didn’t allow us to board the flight.. the staff said they have closed the gate .we can schedule u for next day flight.. not even next flight.. next day.. what the hell! What had to pay extra 266$ for hotel reservations.. we already paid 1152$ for the air ticket before.... overall it was a bad first experience with sun country airline...I will never recommend to my family and friend in future."
Pros: "Nothing"
Cons: "Sun Country website was down so I couldn’t check in. I received an error message. When I got to the airport the computers were down so the line was very long. They continued checking people’s bags and when we got to security several peopke missed the 1pm flight Lax to Minneapolis flight. When I tried to rebook the Sun country air employees scolded me and others for coming to the airport late. Long story short I bought and American airlines flight home I’ll never fly with them again... I’ll spread the word amongst my community."
Pros: "The orange juice."
Cons: "No Known Traveler # did not transfer to boarding pass; had to go through regular security instead of TSA Pre. Plane was changed; Got different seat assignment which I paid for. At online check-in I was forced to buy a seat. There was no option to get an assigned seat from Sun Country. After this, plane was changed and my window seat became a center seat. Got zone 5 at check-in even though I checked in within a couple of minutes beginning the 24 hour window. Very unpleasant travel experience."
Pros: "The crew on this flight was attentive and nice. The pilot was talented enough to land in a blizzard. It was a non-stop flight."
Cons: "The seats were assigned at random and virtually no one got to sit with the people they were traveling with. We asked for help with this situation, but I really do not think the flight crew or check-in tried much to remedy. When on the plane the guy next to me was traveling with his family and they were all in separate seats on the plane, including his 8 year old boy, who was crying about it... it was a 5-6 hour flight. The other person next to me was not sitting with his wife, neither was I, it was such a scattered mess, it would've been better to let people just first come first serve their seats."
Pros: "Our first flight was canceled due to snowstorm. Once we were rebooked and ready both flights were great! That’s why we choose Sun Country!!!"
Cons: "During a severe snowstorm Sun Country would not make the call to cancel our flight! Almost everything was canceled at 1pm when they shut down the airport...but our flight and 2 other Sun Country flights. So we had to fight the storm to get there in unsafe conditions!!!! As we watched the storm get worse, we actually had to board the plane! Then we had to deboard when the airport shut down again.. I felt very unsafe! By the time they finally canceled at 5:30 we were barely able to get the last cab from the airport. Sun Country put us in a dangerous situation to save a few dollars by not canceling the flight!! I was a flight attendant for Sun Country for a short time and thought I had seen a lot, but this was a very poor judgement call!!"
Pros: "None."
Cons: "- Flight was delayed for undisclosed reasons. - Boarding took longer than needed. - Flight Attendants were extremely unhelpful and rude regarding our Emotional Support Animal. - Flight Attendants also seemed unsure of what take off regulations were and scolded us for things other passengers were allowed to do. - Getting our bags from baggage claim took over 30 minutes. - Seats were small and uncomfortable. I'm only 5'8" and my knees were touching the seat in front of me. We will not fly Sun Country again."
Pros: "I always love to fly Sun Country. In flight everything has always been awesome."
Cons: "I went to the counter in Denver to ask the gate agent where my seat was (middle or aisle) and if I could get it moved. The agent said he would help me once he was done setting up. I sat there for 15-20 minutes while he moved the ropes around (for the line), set up his mouse, found a mouse pad and set that up, found signs to put up at the desk and made sure they were in the right spot. He was on the computer for a good 5 minutes writing notes on a paper. I waited patiently, but was getting really annoyed that he couldn't look up my seat quick and then go back to setting his desk up. Finally, he took my ticket, did not apologize for my wait or thanked me for being patient, and just said he had no seats. I waited 20-minutes, which then I didn't have time to eat before we boarded the plane. I was extremely disappointed in him telling me he'd help, did not communicate that I needed to wait for him for that long and then wasn't nice enough to thank me for waiting. Incredibly disappointed in this service."
Cons: "We boarded the plane and were all settled in when they discovered an issue with the wing. We all deplaned one hour after we were supposed to take off and got in lines to be re-booked on another flight the next day (10am, not an option for us). Luckily, my partner found a delta flight going out that night so we booked the flight while waiting in the sun country line and ran, just barely making it."
Cons: "On the trip from Los Angeles to Mineapolis, I have my carry on free checked in. I forgot to take my camera out of my carry on when I left it on boarding. When I go back from my seat to take it the personnel did not allow me and instead of telling me the reason with easy English (I still cannot understand spoken English well), he talked to another personnel who might be at the place where the carry on's were. I want to know why I cannot take the camera and if the personnel's behavior is appropriate"
Pros: "the flight was on time to take off, arrived early"
Cons: "I don't like that they board randomly, starting from the back of the plane.. Most people book their seat knowing that they know will board first. The seats were uncomfortable on this flight, the back of the seat was at a weird angle and made noise when you adjusted it. seemed like an older plane. Kid behind me kept kicking and pushing her legs on the back of my seat, slamming the tray up and down, talking in a loud high pitched voice... mother next to her did nothing. Flight attendant told the kid once, to back off my seat with her legs... kid kept it up. made for an unpleasant flight."
Pros: "My bag was a couple pounds overweight, but the woman at check-in gave me the opportunity to move things around to make sure my bag was under the 50 pound limit. There was NO WAY I was paying an extra $50 because my bag was a couple pounds over the limit. I was so flustered after moving things between my bags that I walked away after getting my boarding pass and forgot to pay for my baggage. I went back and apologized, and the woman at check-in was very understanding and polite. Boarding the plane was very quick and there were no issues. I was seated next to 2 unaccompanied minors and the flight crew took very good care of them, which was a relief to me."
Cons: "I tried to check-in online the day before my flight and it said that all seats were already booked unless I wanted to pay extra to be in the preferred section or in the exit row. When I got to the airport, I was not allowed to choose my seat and ended up in the very last row on the aisle, when I had already requested a window seat online. Throughout the entire flight, people (including the flight crew) were bumping into me and my seat or using my seat as an arm rail while waiting for the bathroom. Everything with this flight came with an extra fee. I would much rather fly Delta and receive in-flight entertainment, charging stations, and online check-in where I can choose my own seat."
Cons: "This was a red eye flight and the attendant was the loudest on flight. Constantly walking about and talking loud. Then just when the pilot indicated that we would be making initial descent - I quick got up to go to the bathroom and the attendant followed me, knocked on door and said I couldnt use the bathroom because we were less than 10,000 feet. Then about two minutes later, I hear a toilet flush and turn around and the same attendant who tells me that I cant use the restroom - comes out of bathroom door! She had long brown hair and glasses. So its ok for her to use bathroom but not me? And we didnt even land for another ten minutes!"
Cons: "I will never fly Sun Country again. They denied me boarding because the plane left early, even though I had checked in online earlier that day, alerted staff in person at the airport that I was on my way to the gate, and arrived at the gate BEFORE the scheduled departure time. One phone call from Sun Country staff could have kept the plane at the gate until the scheduled departure time, and I would have made my flight. This company is not keeping up with its competitors in terms of customer service and convenience, and I will not be giving them my business again."
Cons: "I didn't like the fact that I was in the area of the gate, window shopping. Heard someone say that a flight was leaving early I went to the gate, plane was still there and they wouldn't let me board. They said they were paging me, but saying my name wrong. I was possible 1 minute (until the normal 20 min boarding), They were of no help and this even started before my trip. After calling several times, they would now give me my flight info, said I had to go thru Kayak. I stated they charged my credit card, they should have the info. A big struggle with them. Not happy, missed a leg of my trip and want a refund."
Pros: "Absolutely nothing."
Cons: "The people working at the desk at the gate laughing and running around pretending there was no delay. Only announcing the plane had issues when we were supposed to be departing. Waiting an hour later to announce we needed a new plane. Finally leaving two hours past schedule. Arriving to Minneapolis late and missing my connection. Being told to go back to ticketing and they new what was he opening yet they had no idea. Not getting a refund for my checked bag. Having to beg for a morning flight. Behind transferred to a different airline all together. Waiting for luggage that had already been in the baggage claim office for over an hour but no one had said anything. Worst airline ever. No wifi. Flight attendants were rude. Asked for a seat belt extender three times and was only given one when the plane was about to lift off. You're reading that correctly, the plane was moving and I still did not have a seat belt on. Worst airline ever."
Pros: "This was my first trip using Sun Country and the departure and return flights were direct. I would use this airline again. I like their process for boarding flights. The flight staff were kind and courteous. We took off and landed safely (HUGE PLUS)! At the gate, I sat near the counter and saw how the gate staff treated customers. It was evident they cared about their job and the customers they serve. There was a minor issue when 1 of 2 wheelchairs made it to the gate. They worked hard to track down an additional wheelchair for a customer getting off a flight. They treated customers with questions and requested seat reassignments kindly and were clear and composed in their communication."
Cons: "The seat was rather uncomfortable. It was dirty and hard. I was somewhat disappointed that there were no "complimentary" snacks, but if it's meant to kee fares low, I'm all for it. I'll bring my own then."
Pros: "voucher for hotel"
Cons: "Sun Country flight was struck by lighting and was diverted. sun country was not helpful and was confused about theire own policies anddid not offer soIutions. This was a familiy get together I had to purchase a flight from delta that left the same time and was able to make the flight, but was rejected by Iceland Air because they had rebook me for the Sunday Flight without communication. I am disappointed in Sun Country as they did not relay the information that I purchase the flight from Delta that lands that same time. I am disappointed that I was not texted with any update as my email and phone number. I am sad because this was a day I lost wiith my family that I have not seen for years. This is time lost that cannot be returned."
Cons: "First, it took an hour to board the plane. If you loaded back to front this could be alleviated. Then the seats are horrible. Hard, short seated and no room. Paid for a cold cheeseburger. What's up with that? Held on to garbage they refused to take until after we were supposed to prepare for landing and got yelled at to put my tray table up even I had just gotten rid of my garbage. It was rude since some other attendant had just refused to help me. Now I sit here getting gassed by them having opened up the back of the plane while we are still stuck on here."
Pros: "We got a good deal from Frontier Airlines, and decided to try them out. I can say never will I do that again. Our flight was cancelled and they were awful to deal with, leaving us stranded in Orlando. I booked a flight with Sun Country and everything went smoothly with Sun Country. I even was interviewed by the news and told them that we were happy to be with Sun Country- so hopefully that gained you some more business. The crew at the ticket desk, the pilot, and all the flight staff was wonderful. They made an awful day so much better. I am very happy that we were able to find a flight back to Minneapolis with Sun Country. We will for sure fly Sun Country from now on."
Cons: "Only negatives were having to pay for a checked bag and also the seats seemed more narrow then what we were used to. The arm rests didn't go up all the way, so that was slightly uncomfortable. Other than that, we were very pleased."
Cons: "Everyone knows that traveling with a child is tough, but most of us have to do it. All the passengers were very empathetic and trying to help me entertain my child and the flight attendants on both flights to and from were so rude and judgmental with me. They made a tough flight so much more emotionally draining. They gave me looks, as I was walking my child (the only thing that made him happy) they'd say "Where's your seat??" and make us go back to our seat whenever we were up trying to get him to calm down. No turbulence or anything. It was a nightmare! I've used Delta in the past and they were so much more accommodating and helpful."
Cons: "Couldn't check-in online due to unknown "server error". The guy at the airport said they had a system failure the previous night - no info on the site though, so we've lost 45 minutes retrying check in online. The plane itself was definetely not renovated for quite some time (the interior). Not too comfy seats, but had worse. Boarding was a bit unusual - they're splitting the passengeres to maaaaaany groups - military, no carry-on luggage, disabled, with kids, with carry on to put under the plane, first class and finally the regulars... Not sure if that actually speeds up the process, seems officious.."
Pros: "It was less expensive than the other last-minute options I had."
Cons: "The staff and crew were rude from the minute I checked in to the minute I deplaned. The woman at the check-in counter was upset that her printer was malfunctioning and instead of apologizing to the guests being delayed from boarding their flight, she rolled her eyes and grunted at them all. I went out of my way to pack a carry-on sized bag for a week long business trip and was *forced* (not asked) to check it in because the flight was full. The woman at the gate couldn't have been more rude about inconveniencing me and making me late for my first meeting of the week (due to waiting for my checked bag at the wrong carousel--which the crew directed me to). The second leg of the flight, from Minneapolis to LA, was delayed, and my seat/flotation device on that plane kept detached while I slept. Just a nightmare start to finish, and I will never fly Sun Countey again."
Pros: "The seats were comfortable and the staff friendly."
Cons: "A few complimentary snacks would have been helpful, as I started getting a headache from hunger. We sat in the Tarmac for an extra hour before we left. Also, some began-friendly options would have helped."
Pros: "I understand some technical difficulties are unavoidable within the airline industry, flight staff was very courteous and apologetic of the circumstances."
Cons: "Over an hour flight delay due to defective equipment on the aircraft caused me to miss my connecting flight. Not unusual and understood that these things happen they assured connecting passengers they were working on rescheduling tickets at the next airport. When we arrived things went a little haywire as the majority of passengers had connecting flights and we all had to wait as we explained the situation to the attendants and they made phone calls to get flights rescheduled. There were no flights to Denver with Sun Country that day so they transferred me to Southwest. Again, still trying to be understanding but at this point Southwest put me on another connecting flight to Chicago that didn't leave for over another hour and a half. Then I would finally be able to get a flight into Denver another hour after that flight landed and transferring planes. The fun didn't stop there either, my heart dropped when we had to de-plane the flight to Denver from Chicago because there was a problem with the weather equipment. I was so afraid that the nightmare wouldn't end, I was exhausted from being at the airport so early and having to transfer planes/airports so many times. Thankfully Southwest had another plane the same size that we we boarded within a reasonable amount of time. Whether it's just bad luck or Sun Country could be doing a lot of things differently, I have to say, I will not be flying with them again."
Cons: "ON MY WAY BACK HOME FROM MSP AIRPORT. I GOT TO THE AIRPORT AT 2:10 PM MY FLIGHT IS AT 3:05 PM. I GOT TO THE COUNTER TO CHECK IN TO MY FLIGHT THE PERSON BEHIND THE COUNTER IS TELLING ME THAT YOU CANT CHECK IN YOU ARE LATE FOR YOUR FLIGHT. I TOLD THEM I CALLED LAST NIGHT TO CHOOSE MY SEAT I HAD CHECK IN AND THAY ARE TELLING ME NO YOU DID NOT CHECK IN. I TOLD THEM I HAVE ONE HOUR BEFORE MY FLIGHT HOW AM I LATE!! I TALKED TO THE MANAGER AND SHE IS TELLING ME THE FLIGHT IS LEAVING 10 MINUTES EARLY. I TOLD THEM NO ONE INFORMED ME THAT THE FLIGHT IS LEAVING EARLY. THEY DIDN'T LET ME GET ON MY FLIGHT. I WAS AT THE AIRPORT ONE HOUR BEFORE MY FLIGHT. I HAD TO TAKE ANOTHER FLIGHT TO SAN FRANCISCO THAN PAY $300 FOR A FLIGHT BACK TO LOS ANGELES. I REPORT THIS AIRLINE TO THE BETTER BUSINESS BUREAU BECAUSE THAT IS A JOKE I GOT TO THE AIRPORT 1 HOUR BEFORE MY FLIGHT AND I CANT GET ON."
Cons: "Went to check in online and the only seats that were supposedly available were "premium" seats with an upcharge. Obviously a scam to extort more money from their customers. Their app wouldn't allow me to check in otherwise, since I couldn't pick a seat without paying an upgrade fee. We called and waited an hour on the phone, then were told we had seats, but to get to the airport three hours early to pick seats. Got there three hours early and got our seats. This is why I'd rather drive most of the time. If I can drive it in less than 20 hours, I skip flying because it will take at least ten hours to fly by the time you factor in debacles like this, stops, and missed flights. Just not worth it."
Pros: "Direct flight, the gate was close to the security checkpoint in terminal 4"
Cons: "This plane had an hour plus delay. I know these things happen, especially on flights later in the day, so it's not that the flight was delayed. The entire Sun Country staff was unacceptable. First, the airport staff wouldn't tell us when we were boarding or the updated departure time after the first delay. We ended up boarding 15 minutes after the posted departure time with no warning or notice. Once on the plane, the flight crew wouldn't give us a take off time (such as how many planes we were behind in line) or our arrival time in Minneapolis."
Cons: "While returning to my seat after using the toilet I witnessed an older, female, blond flight attendant be inappropriate with a passenger. The passenger happened to have a hijab on. The flight attendant repeatedly, & with a raised voice, told the passenger to go back to her seat and even put her hands on her shoulders three times pushing her in the direction of her seat. Meanwhile, the passenger was in line for the bathroom and, more importantly, was waiting for her much younger brother who was in line 3 people ahead of her; The flight attendant either could not hear us try to tell her that she was waiting for her younger brother or did not care. It made me feel very uncomfortable as she seemed to be singling this woman out. The woman was very appropriate wth her, despite being discriminated against as well as having had been pushed away."
Pros: "The San Francisco based crew and customer service was very welcoming, friendly and accommodating."
Cons: "On the return flight (out of their hub airport!), their online system failed so it didn't capture that we had prepaid both our checked bags nor our seat selection. When we arrived at the ticketing counter they were essentially accusational about the issue. We showed the confirmation page on our cell phone and even logged into our mobile banking app to show them and still had to argue about paying again. On top of that, they acknowledged the system was having issues and would do absolutely nothing to help us get seats together (my husband and I), let alone anywhere near what we had selected during the online check-in process (we paid extra for an aisle and middle towards the front of the plane, and they gave us two middle seats in the back of the cabin). There were four empty seats in first class, and they wouldn't even bump up a frequent flyer to give us seats together in coach. Not once did anyone apologize, ask how they could help, or just try to be helpful. Both "managers" were clearly poorly trained in handling these situations and defensive and dismissive (walking away while we were speaking). They didn't even offer a free meal voucher. Nothing was done to help rectify the situation. It was honestly shocking how terrible of an experience it was - no indication that they felt we were a paying customer. There were so many little things they could have done even without changing our seats that would have made the situation better. I will never fly this airline again, out of principle, and will absolutely share my experience with everyone I know. If someone from Sun Country reads this, the managers' names are Oniekey Brown and Jolynn Carpenter. I would suggest your management chain have a conversation with both of them and highly suggest training."
Pros: "Nothing. The experience was awful"
Cons: "The flight got delayed by over 4 hours without explaination as to why. There was no one to ask at the counter. When I called the number they said the wait time was 30 mins to speak with a Rep. As I was waiting and automated system started talking, saying the reason you have a longer wait than expected time is because Sun Country is trying to incorporate new innovations. You're reaction might be it's crazy and you're right it is. After all this I waited quietly the rest of the evening. Came time for on boarding, the team was highly UNTRAINED. I watched them switched TWO mothers with infants from line tonline multiple times the lines got out of control people were literally jumping lines. No sense of leadership nor organization. Literally take this as a warning from someone who has had multiple bad experiences with the same airlines in the last year and half. I am done with Sun Country!"
Cons: "It was a pretty unpleasant ride, I arrived only to find that the size listed for carry-ons on their website was inaccurate se ended up having to check my bag at the gate for a 25$ fine and had to pay another 20$ on the way back. Really expensive especially for a college student who can barely afford it on top of the nearly 500$ ticket. Definitely not worth that especially if they scam you into paying for checked bags. I don't know if it was just this one flight but I don't plan on flying Sun Country again. Horrible experience."
Cons: "Sharing a single gate with 3 airlines leaving at the same time is I'm sure not what anyone wants. Departing time was supposed to be at 1210, instead we took a bus to I think Mexico to board the plane then we taxied the plane all the way back to LAX and took off at 218 (well documented time). I was late for work so I was let go, my wife left me and took our 4 sort of intelligent kids with her. I'm just glad I could write this review before my phone services are shut down do to lack of funds. At the end of the day things could have been worse but I'll survive. "Just keep swimming"-Dory"
Cons: "Did not eat or have entertainment on the way over so you could say NA."
Pros: "Sun Country has a system which promotes smooth boarding. First to board are for those with special needs requiring more time (families with kids, etc.), then the first class passengers, then those without carry-on, or who are willing to leave their carry-on as gate check, then for the first 10 rows, and then the back rows, and then everyone else. This seems to work fairly well since it minimizes jams associated with front row seating first, as well as seating those who have large carry-ons."
Cons: "The only thing is that they should emphasize more that those who board first because they do not have carry-on, but just personal bags, should place those personal bags under the seat rather than use that to board first and then take up valuable space in the overhead compartment. I saw people board first claiming only personal bags, and then they would deposit their bags towards the front in overhead compartments, or they would just put their bags sideways in the overhead--taking up twice as much space as carryon bags going in lengthwise."
Pros: "I haven't flown Sun Country for many years because I couldn't get directly where I was going on that airline. I was so pleasantly surprised on both of my flights--non-stop to and from SFO from MSP--at the cleanliness of the plane, the comfortable seats, the tiny bit of extra knee room made all the difference for me, a long-legged woman of a certain age. The passengers were assigned seats mostly on the aisle and window, giving us an empty middle seat for space and separation of space. That made so much sense. On the flight home, I was not feeling well, and I talked with a Flight Attendant who allowed me to take on of the several empty rows (it was a red eye flight) so I could lie down for a couple hours of the flight. Again, common sense, as the rows were empty, but such a caring gesture. I will sing Sun Country's praises and check their routes first before I make any other arrangements for flights."
Cons: "I booked this flight almost 3 months early and still was not able to sit with my travelling companion. I do not wish to pay extra for preferred seating, but think it's unreasonable not to be able to choose seats at the time of booking or during online check-in the day before. The gate representative informed us that there were lots of seats available and would reassign us neighboring seats, but did not do it after all. Very disappointing. Also, I asked for an aisle seat due to having claustrophobia and he did not accommodate that request either."
Pros: "Customer service that includes reservations Mexico, Cancun gate agents, wheel chair persons MN, flight crew and ground agents, wheel chair person. We had to change our flight because wife became ill in Mexico. Sun Country made a difficult trip easy. We are so very grateful to all the employees we came in contact with. Sun Country is amazing. in our book. I looked around wondering if they were only treating us so well. No, they treated everyone well in Mexico. Thank You Sun Country"
Pros: "All of the staff from the ticketing agents to the flight crew were just wonderful. I just flew by myself with my infant son for the first time and it was far from traumatic thanks to the helpful crew."
Cons: "I was a little bummed that after I had payed for my bag over the phone because I was scared I might be charged more if I payed at the airport (Spirit Airlines has left me leary of baggage fees), the lady at the ticketing counter informed me that because of my military status I was eligible for my first bag free, but unfortunately could not refund me. (I totally understood) However, knowing this now does make us even more likely to fly Sun Country in the future! Thanks, Sun Country, for supporting our troops and their families!"
Cons: "Flight was delayed 6 hours and didn't get home until Midnight on a sunday. They only offered a cheeseburger for a meal, and didn't have any other options for people with allergies like gluten free because they "ran out when serving the back first who got both a burger and side. When asking the flight attendant if there was any other option because of my allergy she rudly stated she had "a cheeseburger or a burger with cheese". We were not contacted about our flight until we were checking in at 10 am and the attendant at the airport said they knew at 7 am that the flight was delayed, we could have spent the whole day with our rental car checking out more sights but had already turned in our rental so couldn't go back."
Pros: "The seats were comfortable and even in the last row my seat reclined. Flt attendants were great!"
Cons: "Offering hamburgers as the main meal item for sale on an 8am flight that was over 5 1/2 hrs long wasn't seem like a good idea. I can't quite buy a cheeseburger at 9am. No other sandwich options were available, only crackers , chips or fruit... nothing substantial. Not checking the size of carry on items when handing out boarding passes or when allowing people to board is a bad idea. Please enforce carry on size limis. Allowing people to carry on full size luggage really makes the boarding process diificult."

Had 4 flights, all of them got delayed

Everything went very well. The crew and flight attendants were awesome. A 1hour and 20 minute flight. Enjoyed it, one step closer to home! 😃

Cons: "Flight attendants not enforcing mask rules. Unfortunately, many people on my flight seemed to think they're not concerned by the pandemic, and were keeping their noses out of their masks, or frequently removing their masks"
Pros: "Plane wasn’t full, they allowed everyone to spread out in the plane"
Pros: "The entire crew and the landing"
Pros: "I liked that the armrest came up and that the walkway was a bit wider than other airplanes."
Cons: "Larger seats"
Cons: "The flight attendant was outstanding. Flexible. Good sense of humor and very professional"
Cons: "Late. Again. For no good reason."
Cons: "More leg room, more attentive to customers with disabilities"
Cons: "Well the flight was delayed out of Indy and then due to some emergency at Ohare, we taxied for at least 30 minutes causing me to be late for my connecting flight and now I'm still here waiting for my new flight which is delayed."
Pros: "Nice crew! Specifically remember Monica"
Cons: "Boarding was inconvenient and the plane was half empty, leaving the majority of the passengers in the back. I’m sure it’s because of weight distribution but it’s still kind of annoying."
Pros: "Crew was attentive and professional."
Cons: "The lady behind me was a bit of a crank / wouldn’t allow me to recline the seat / kept pushing it up. REALLY , that 3 inches was affecting you . SMH"
Cons: "The plane was not full. I sat in row 32 with two people on either side of me. In the row in front of me there were no people in it. What’s up with that? We also sat on the tarmac at the time that we were supposed to be deplaning. We were waiting on another plane to back out of the gate for 10 minutes. What’s up with that?? American Airlines, get your act together!!!!!"
Pros: "Row to myself. Big plane."
Cons: "Still need more wgroom as someone over 6 feet tall."
Pros: "Super great flight attendant in first class. Very friends and beautiful smile. Nice to see on stressful days traveling. Nice job!"
Pros: "Great service and fantastic landing!!"
Pros: "Our plane was late getting to the gate. They kept us informed and turned it around pretty quickly. There were storms between Chicago and Rochester so we were rerouted. As a result the hour flight was an hour and a half. The pilot kept us informed and it was a very smooth flight. So even though I was over an hour late arriving I so appreciated the communications and the safer route. AA seems to be communicating more than other airlines and I appreciate that. Flying is absolutely no fun anymore so you take what you can get for the positives."
Cons: "WiFi wasn’t working so I couldn’t communicate my late arrival to family picking me up."
Pros: "Boarding the plane was incredibly fast. As for the crew, I got an iffy energy from one of the crew members whom I felt was trying to play on my intelligence."
Cons: "I wish American offered more vegan and wheat/ gluten free options, as well as herbal tea options. I was determined to sleep during this flight, but I was hoping this plane would have the TV behind the chair. I enjoy watching the live map as we’re flying."
Cons: "Nothing was wrong."
Cons: "Flight was an hour late because of "missing crew member". Throughout that hour they insisted they were on time."
Pros: "Boarding was quick, flight took off and landed close to the time it was supposed to."
Cons: "Seats could be more comfortable, first check d bag could be included instead."
Cons: "Horrible customer service I will never fly with American again"
Pros: "It was as good as one has gotten used to"
Cons: "It was only as good as one has gotten used to"
Pros: "The staff"
Cons: "The snack selection and lack of entertainment"
Pros: "I got to sneak into the economy plus seats and no one said anything."
Cons: "Flight attendants clearly did not like each other and argued constantly. Sub-par coffee (even by international standards)."
Pros: "I did like that "new plane" smell. Good pretzels."
Cons: "Plane was too new; computer system hadn't been set right. Left 45 minutes late, though made up some lost time in the air. Very rude passengers (obviously not the airline's fault, I know). Everyone thinks they should be the first to get off the plane!"
Pros: "Easy boarding"
Cons: "Would you like a beverage? Not unless you asked and that was only if you could get her attention. Truly felt like a second class citizen in this fight"
Pros: "Quick boarding and punctuality at departure"
Cons: "Plane was not confortable"
Cons: "We arrived 30 minutes early but then we waited 30 minutes for a gate."
Pros: "As a fat guy, I really like these newly built AA airplanes with huge seats. Two great flight attendants, too (a rare thing this day and age). Better than average coffee for an airline."
Cons: "Terrible turbulence. I know it's not AA's fault, but still, despite how nice the plane and staff were, I was sweating bullets for two hours!"
Cons: "The space between seats are too small, and the seats do not recline enough (very uncomfortable)"
Pros: "Friendly flight stewardesses!"
Pros: "Nothing"
Cons: "Flight cancelled. Thanks, Obama."
Cons: "Flight itself was good, but will never book via JustFly again. 2/3 of my flights were cancelled and I was never notified. Then I had to call to reschedule, which took almost an hour. Then they stated they would send my confirmation via email 24-48 hours. 3 days later and the confirmation still never came. SO I had to call again and wait another half hour. No point in booking through a 3rd party for that type of hassle."
Cons: "Dirty food trays trash jammed down it and flight attendant said the she doesn't touch that cleaners doBeing"
Cons: "4 delays and two flight changes... I was late and it was crowded"
Cons: "Flight was late, no info why, when landed in DCA NO GATE AVAILABLE - and that is past 10 PM."
Cons: "Plane delayed, had to switch to new plane which was after two hours"
Pros: "Great service, good window seat, smooth flight"
Cons: "No music/radio at my seat"
Pros: "The flight attendants on both flights were very friendly"
Cons: "They changed my flight without telling me about it. My first flight was at 8 but my plane was late. When I went to the ticket counter they changed my flight and didn't tell me when I was getting to my destination"
Pros: "Absolutely nothing"
Cons: "American has gone to these thin seats so that they can cram more cattle into the back. They are absolutely the most uncomfortable seats I've ever had the displeasure of being forced to sit in, and unless you're willing to pay even more for "premium" seats, you won't even have enough space to sit. I will never, never, ever give American Airlines another penny."
Cons: "I didn't like how we were 20 minutes early yet after 1.5 hours of sitting on the Tarmac that I missed my connection by a few minutes. I wish the crew hadn't falsely informed the passengers onboard that the other planes would be delayed with the communication issue @ Reagan (DC)."
Pros: "The crew was good."
Cons: "Washington airport grounded our flight for no apparent reason while we were on the runway in Indy about to take off, then didn't tell us when we could expect the delay to end."
Pros: "The crew on board the air craft was great"
Cons: "The Indianapolis to JFK trip was the first of three legs. My bags were only checked to JFK. I have a badly broken ankle and needed a wheel chair. I could not manage my luggage and crutches. It forced me to take a taxi to the international terminal, then ask strangers for help with my luggage once I got there. I am extraordinarily displeased!!!! I will not fly American again."
Pros: "Easy boarding, im about 6'3 so i was a bit uncomfortable being in the middle seat (not airlines fault) overall good first experience."
Cons: "Would have liked to be able to sit by my spouse being my first time on an airplane. Wasnt an option?"
Pros: "As always, the staff was courteous and efficient. I never have any problems when I fly American Airlines. I often book my flights specifically for American Airlines when I can."
Pros: "Made it to LGA"
Cons: "Didn't make it home"
Cons: "Very narrow seats. I am not very tall and my knees were hitting the seat in front of me"
Pros: "I liked the smooth ride, and engaging captain. We didn't hit much turbulence, even if it is uncontrollable. Takeoff and landing was smooth and put my worries about flying to rest."
Pros: "Fast entry... Great crew"
Cons: "Entertainment"

I want my money back; You did not deliver me to my destination because of the flight delay, and I will lose a lot as a result. If you don't pay me back, I'll go to court

Cons: "My flight was canceled twice and had to be rescheduled. United Airlines employees at the airport were not friendly and they were annoyed by having have to deal with rebooking."
Pros: "Nothing"
Cons: "If flights was on time I would not have to miss connecting flight in Dulles I had to stay for 22 hours in Indianapolis to be rerouted"
Pros: "The crew went out of their way to ensure the comfort of passengers."
Cons: "No complaints"
Pros: "In flight entertainment is provided through a screen in front of your seat. There are many different channels to browse."
Pros: "Nothing, worst experience I’ve ever had traveling. Up for nearly 2 days and with no help from the local airport staff."
Cons: "Everything, no customer service whatsoever"
Cons: "The booking process for a ticket is not very user friendly and confusing it was the first and last time to use your"Services" for me Can't change it anymore And it was not even a Lufthansa flight carried out by United Airlines Die"
Pros: "On time arrival"
Cons: "No in-flight service"
Cons: "Didn’t get bags transferred from United flight from Washington DC to the flight from Munchen to Athens. We made it to gate just in time. Bags did not. Maybe there is some way to increase layover time On this international flight. Thanks"
Pros: "Accurate information"
Cons: "Nothing"
Cons: "Excellent flight nice ground and flight crew"
Cons: "The tickets we purchased should have taken us from Indianapolis to San Diego with a 2 hour-ish layover in San Francisco. Instead, we got changed to Indianapolis to San Diego with a 15 minute layover in Chicago. Our plane landed in Chicago 20 minutes early, but then we sat out on the runway for 45 minutes waiting for a gate despite being able to see 3 or 4 open gates from our window. We didn't get to deplane until after our connecting flight was already boarding and both my fiance and I had to use the restroom really bad. Needless to say we had to literally run to catch our connecting flight."
Pros: "How the crew approach to me and my wife"
Pros: "New plane with United. There was actually space to put my personal under the seat. Good free in-flight entertainment options."
Pros: "Everything went well"
Cons: "Being lied to and saying it was weather related instead of the truth of it was a mechanical issue so United didn’t have to pay for hotel!!!"
Pros: "Fast loading/unloading."
Cons: "No drinks. No entertainment."
Pros: "The flight was short."
Cons: "Felt cramped and"
Pros: "Service was excellent and was on time"
Pros: "Short and sweet"
Pros: "Quick"
Pros: "The staff all the way through were awesome. Facilities were clean and as expected."
Cons: "Policies about ultra economy tickets sucked. I'm certain I was warned multiple times in the fine print about the hazards of buying a cheap ticket. The fact I was forced to spend money to check a bag and given undo stress about whether or not I'd get bumped because you're not allowed advanced check-in or guaranteed seats with basic economy ticket is not right. Seems the price should simply be the cost to guarantee a basic flight (two carry-on's, guaranteed seat assignment, advanced check-in) so folks can opt out and go for a cheaper ticket on another airline that offer a cheaper fare for the above mentioned guaranteed basic flight options. Felt like a bait and switch."
Pros: "Ability to move me on the flight swiftly."
Cons: "Layover was minimal backseat of short time from one flight to next terminal."
Pros: "The crew was incredibly nice, and the plane was very clean."
Pros: "easy boarding nice roomy uncrowded plane"
Pros: "Very friendly, efficient staff"
Cons: "Plane was late to airport. Then there was a huge rush to get us boarded and it was very stressful if we were going to fly or not"
Pros: "Delayed because of weather maintenance and people"
Pros: "We left on time, and arrived early."
Cons: "No down side."
Cons: "All of it. Pretty much everything."
Pros: "Movies on personal device"
Cons: "Surrounded by noisy babies"
Pros: "Even though I was on connecting flights and weather sounded like it might interfere, that was not the case. Each flight went smoothly and easily. It was a fantastic travel day."
Pros: "Staff were courteous, efficient, and friendly. Bathroom was clean. Gate check of bag worked. Flight was smooth and uneventful. (just what it should be!)"
Pros: "Thank you for a job well done!"
Pros: "4 hours late leaving bc they were waiting on a plane."
Cons: "I was not given an opportunity to select a seat online. Had to call back in to do do thst."
Cons: "The man beside me was severely overweight and sweating profusely!! His wet, sweaty leg was pressed up against me and he smelled awful!! Worse flight I have ever experienced!!!i I'll never fly United again!!"
Pros: "The Indianapolis airport"
Cons: "The plane is too small, I'm 6 foot 4 inches tall and there no leg room, my leg was raising the middle arm rest, I apologized to the guy next to me...he was cool about it. The plane does not absorb turbulence very well. That plane is to small for a flight that is a little over 2 hours"
Cons: "Flight was delayed to 4 hours now I'm rushing all over to get to my connecting flights"
Pros: "Stuardis"
Pros: "Nothing terrible I've had better!"
Pros: "Clean flight, boarding went smoothly, everything on time."
Pros: "The crew is kind"
Cons: "UA flights always get delayed and this time I failed to catch my connecting flight to London. I was rescheduled to the flight in the morning of the second day. And when we were heading for London half way, the pilot said some sensors stopped working and we had to come back to Dulles. To be honest, I will never take UA flights anymore, it is just TERRIBLE!"
Cons: "The 6 hour delay"
Pros: "On the way to Chicago I was pleased with the staff."
Cons: "I knew I had a layover in Chicago but what I didn't know was that I would have to sit on a plane for over an hour with no air conditioning. It was incredibly hot and because of this I missed my flight to LA which took off earlier than my ticket said."
Pros: "Loading was quick and easy with smiles and greetings from hostesses"
Cons: "No drink service on either flight, dumped on jetway and had to take bus to a gate and then navigate to our new gate. This made short layover time even shorter. I flew United down there and had drink service for that led of flight with them."
Pros: "Courteous and friendly employees..helpful"
Cons: "Nothing"
Pros: "Very helpful and attentive from start to finish"
Cons: "Small seats I'm not obease but I am thick I was a lil cramped"
Pros: "No problems"
Cons: "Little bumpy but bad weather"
Cons: "Rough landing, baggage got lost both times ive flown with united and still had to pay after being late over 2 days."
Pros: "It was on time and things went smoothlyi"
Pros: "Efficient process Clean airplane Timeliness"
Cons: "Do not like having to pay such extraordinarily high prices for bags. Also the website was very inefficent. I had already selected seats and paid for them, yet when I would try to access the reservation, it did not show that I had done this. Additionally, I had to extend my stay and was unable to make a modification to my reservation on the website, as I was encouraged to do by Spirit. I logged into "My Trips" yet at no time was there ever a link to make a flight change. Really disappointing considering I had very little time to spend doing this due to a family member being in the process of dying."
Pros: "Now that I can bring one carry-on for free I am a happy lady. I know what to expect from Spirit and have never had any delayed flights, problem with seating or unfriendly staff. The flight crew was very thorough with their announcements and expectations. There were many empty seats on the flight and the crew was clear in announcing that once we are up in the air, folks could switch seats and spread out - which about 1/4 of the flight customers did! It was much more comfortable then. No complaints."
Pros: "Like the a la cart options pertaining to seat selection, security fast pass and cleanliness of the plane."
Cons: "Seats are rather uncomfortable and cramped compared to other airlines, especially noticeable when the flight is for more than an hour or two. The small panel that is referred to as a tray table is more like the size of an ashtray so forget about using your laptop in flight. They have not updated their policy as other larger airlines regarding mobile phones (must be in airplane mode). The flights are commonly delayed (no weather issues). If you look at the departure screens, only Spirit was delayed and included about 70% of their flights. And the baggage policy is a bit confusing as they consider my backpack and satchel as two carry on bags and asked me to combine them prior to boarding."
Cons: "Flight was delayed 50 minutes to begin with and we did get plenty of warning, I got an email in the morning stating my evening flight was delayed 50 minutes so I was prepared. But throughout the day I continued to get emails pushing the departure time back further and by the time I arrived at the airport it was a full 2 hours delayed. SUPER crowded gate area with multiple flights being asked to wait in one area, those flights were either delayed or canceled. Should have known better and paid a bit extra for a more reliable airline!"
Pros: "The flight crew was polite and attended to my needs and they were actually funny."
Cons: "I did not like the limited food selections and the small portions that were served. Also, I always like it when the pilot informs you of the area of the country you are flying over. For example I recently took a flight from Las Vegas Nevada to Melbourne Florida and that pilot on Delta explained where landmarks were all along the way. That is something comforting about a pilot connecting with his crew and the people aboard the flight. So I would really like that if Spirit would include that. Additionally I do like onboard entertainment but maybe the fares would have to reflect that."
Pros: "Flight attendants were great!"
Cons: "The outtageous baggage fees, and fees for every little thing was frustrating... I was not the only one either, just in the time in line waiting to check in, I was multiple people be caught off guard by the fees and seem frustrated. Seats do not lean back, interior of plane, very bare minimum. But it is an economy flight. This would be an airline to take if you just have a small backpack and no luggage whatsoever. Otherwise with luggage it is a much better deal and more comfortable to fly other airlines. Won't fly Spirit again."
Pros: "Tickets were super cheap! Kiosk check-in was a breeze, as was boarding. The plane felt pretty new, with comfy seats and decent leg room. The crew were professional and courteous, and many snack and drink options were available.. Any additional costs were very well indicated, in kiosk check-in, as well as the in-flight snack menu. Minor delay was well documented and announced (national ATC issue slowed the plane's arrival 15 minutes; accounting for that 15 minute shift, everything else ran on schedule)."
Cons: "Nothing is included. In exchange for those super cheap tickets, anything beyond the "one personal item" is charged a la carte, so plan to pay for any additional carryons, any luggage, seat choice, any (ANY) drink, snack, water, coffee, soda (but at least they seem to take plastic)."
Cons: "I had a prepaid direct flight from Atlanta to Minneapolis leaving at 10:40 a.m. Showed up at 10:05 & was told that I missed my flight. I said "but my flight doesn't leave until 10:40." They said: "yes, but your check-in time is 45 minutes before the plane departs". I said: "but no one told me this." They said: "It's on our website." That's terrible customer service in my book & a con on unsuspecting consumers. There should be a class action lawsuit on disclosures like that. Another couple ahead of me in line had the exact same thing happen to them! I booked another flight on Southwest Airlines without incident but have apparently lost my prepaid fare to fly on Spirit Airliner. They offered to fly me out the next day for a $99 rebooking fee but that cost almost as much as flying Southwest plus I would have to book a hotel or wait overnight. Terrible experience. Never again."
Cons: "They nickel and dime you for everything. By the time you've paid $42 for a bag (or a carry on), the ticket price is the same as the next cheapest flight. If you don't print your boarding pass at home, that is $10; if your bag is too heavy, that is an extra $30; if you want water on the plane, that is extra; if you want a seat assignment, that costs extra. 45 minutes before we landed the flight attendant went on a sales pitch about getting a Spirit credit card. It was unbelievable. Oh, and the seats don't recline at all. I will NEVER fly this airline again."
Cons: "I was running late because I got out of work late and then there was unusually terrible traffic from DC to Baltimore mid-day. The website wouldn't work to check in, the phone line had a 2 hour wait.. so I got to the airport 45 minutes before the flight was supposed to leave and I couldn't check in at the kiosk. By the time I waited in line, they wouldn't check me in with 30 minutes before the flight left, even though it was mid day so the security lines were short and I had TSA pre-check. The customer service agent, the manager and the manager's supervisor were all rude and unhelpful. The only flight was the next day, so they wouldn't re-book on any other airline.. so I was left to go buy another ticket from American as I had to be in Minneapolis that night. I don't recommend Spirit out of Baltimore to anyone."
Pros: "Crew were jovial and witty"
Cons: "Being charged for every ounce of baggage. Nightmare queues at bag drop and security"
Pros: "There was absolutely nothing positive about this flight with Spirit airline."
Cons: "There was three desperate delays of our flight without any reason given. There were no customer service reps anywhere to be found during these delays to talk to. The gate at Logan airport for Spirit airlines is seperate from the rest of the airport so if you wanted to get any food or drinks you had to exit the gate and go through security again to get back in. None of the seats on the plane recline so you are sitting straight up in very uncomfortable chairs the entire flight. All of the power strips that were attached to the seats in the gate didn't work so you could charge your phone if you needed to. Also, on top of it all when you call customer service to file a complaint you wait on hold for 45 minutes and then they tell you to go to the website to file a complaint! What a joke of an airline. I will never fly with Spirit again no matter what."
Pros: "Nothing. It never happened seeing as I never made it to Los Angeles"
Cons: "They emailed me at almost 11pm the evening before my 6 am flight stating that my flight had been cancelled with no reasoning. The website they guided to me showed my flight as still active. I then found a phone number to call which took 80+minutes to get a representative. She didn't even have the update showing that the flight had been cancelled. She told me to call back in 15 minutes. I told her that was assenine seeing that it would take another hour. The system finally updated. She was able to offer me a flight not on Friday at all but Saturday afternoon/evening. Taking over 30 hoursaway from my vacation. I asked to have my money refunded. They obliged but couldn't refund the 40 some dollars from the 3rd party sight which I booked through when clicking book on kayak. My whole weekend was ruined. Horrible."
Pros: "Nothing"
Cons: "The customer service is absent, we had to wait in the plane almost an hour after we landed because our docking station had a plane in it still (really poor planning like are you serious), the whole bag situation is COMPLETELY a rip off I packed a carry on small suitcase that I have flown with many times and when I got there to check in it said carry on bags were $55?!?!? And to check a bag it was $50 that I had no choice but to pay. The cheap tickets Spirit offers are just so sneaky because you end up paying so much in the end. Spirit is the worst airline."
Pros: "Punctuality."
Cons: "Hostesses were loud and had the most horrible screeching voices I've ever heard."
Pros: "Crew onboard were great, helpful, smiling and accommodating."
Cons: "Spirit Gate crew at LAX were terrible, rude,and condescending. I brought a "personal item" which is a laptop case with wheels and I was pulled out of line and marched to the gate desk where I was informed that it was too large to be a personal item and that I had to pay $100 to bring it on the plane. I said that I had been using this particular laptop case for years on multiple airlines and then fit it into the test receptacle provided but still had to pay the $100. I asked why not charge me the $40 for a carry-on and was told that was online only and that it's $100 at the gate. I have the Spirit credit card and mileage program, but did not feel like "a member of the Spirit family" and was ripped off."
Cons: "I didn't like anything. Will never book with Kayak or spirit. My flight from Chicago to Minneapolis was cancelled and I have still not got my refund. Pathetic!"
Pros: "I guess if I were to say anything good about spirit it would be that the boarding went smoothly. I guess? About the same as any other airline."
Cons: "The was my first experience with sprit and will never use this airline again. They say, you get what you pay for. Really? Rude staff included? Both of our flights were overnight flights. People are tired and most of the time are going to try and get comfortable and maybe sleep? No way was that happening with how extremely small this plane was. I am an "average" size 28 year old female and I felt that I couldn't move at all. I can't imagine this flight being comfortable for anyone, of any size. I wasn't going to judge this airline on that alone, but of course, what everyone warns you of, delays. Delays on BOTH flights. So inconvenient for not only us but family members who are planning on picking us up. I will go ahead and remind you that people say, you get what you pay for. We each paid 350, not including the 152 dollars for seat selecting and baggage, and an extra 30 for oversized luggage. Seriously?! That is NOT cheap when compared to delta which allows a FREE carry on, checked bag for 25 bucks, some actual leg room, and a friendly staff. Never again. Super disappointed."
Pros: "No delays, orderly boarding, flight went smoothly."
Cons: "Spirit charges you for EVERYTHING extra, including just choosing a seat. The problem I had was with bags. They are very expensive, less so if you join their frequent flyer-type club, which I did. I decided one of us would not bring a carry-on to save money. At the airport it appeared our one carry-on was actually small enough to be a "personal item," but there was no way to remove the charge that I had already paid. I wanted to remove it for the return trip, as well, but there is NO WAY to do that on the website. Their justification is not to create delays at the airport, but that doesn't make any sense. To make a long story short, I paid for bags and a club I didn't need."
Pros: "The crew were perfectly nice and had no problems."
Cons: "The flight was oversold and I found the gate agents to be difficult to work with. I purchased my ticket in advance and made it to the airport 2 hours early to check-in and was still not given a seat assignment. I was told 3 different times that there were enough volunteers and I would be on the flight. Those volunteers were told they were not needed and the gate agents told us, the remaining passengers "too bad, this happens, they have seats, you don't." I have worked with many gate agents and though I know there job is stressful, never have I encountered such rudeness and condescension. Also in all the disorganization, the flight left even later than the scheduled delay and people that boarded had to wait until the gate agents figured out the seat arrangements. I was willing to forgo comfort and amenities for price but this disorganization and failed customer service is unacceptable."
Cons: "My 96 year old mother's Spirit 342 flight from Phoenix to Minneapolis on Feb 2, 2017 was delayed. Things happen and that's life. However, after hearing from my sister in Minneapolis her flight was delayed I attempted to call Spirit Airlines to get the rescheduled information. I tried many, many times and was not able to speak with a Spirit customer service agent. In fact, there was no option on the Spirit phone message to press a number to speak with an agent. I ended up calling the Phoenix Skyharbor Security who sent an employee over to Terminal 2, Gate 2 to look for my mother. She was not found after checking Gate 2 and several other gates. The scheduled 3:07pm departure was rescheduled to depart at 5:30pm which I found out around 7:00 pm Phoenix time. This was a frightening experience for our family given my mother's age of 96 years. Fortunately, my mother was OK. She stated she and everyone else stood in line at the Spirit counter for 1 1/2 hours waiting for departure information. There was an agent at the counter but he/she did not provide any departure information let alone the reason(s) for the delayed flight. It would have been helpful to everyone held up by the delay to have been given an honest reason for the delay. It seems reasonable that Spirit would at least offer a phone number to speak with an agent who could provide information. (The Spirit website indicated Flight 342 was rescheduled to the next morning (Feb 3) with a departure of 8:00 am. This incorrect information complicated the whole situation). We will never put my mother on another Spirit flight and will think very carefully about using Spirit Airlines again."
Pros: "In purchasing a Spirit flight I am aware that no "frills" are included. I expect uncomfortable seats, no free snacks or drinks, and staff that is generally less professional. You get what you pay for. And the price matches the service."
Cons: "I live two hours from the airport I departing from. My flight was early in the morning, so I made plans to leave for the airport with plenty of time to make it to the airport. Unfortunately due to blizzard conditions, I knew I would be unable to safely make it to the airport by the time my flight would take off. I called customer service, during my first call I was hung up on, so I called again. The operator tried to tell me that he didn't see any weather conditions that should have prevented me from making it to the airport so he wouldn't help me transfer my flights. I was made to cancel my original departing flight and purchase a new departing flight, for twice the cost of what I had originally paid for my round trip flight. The only decent thing the operator did for me what waive the flight cancellation fee. I understand fees and charges to keep other flights as cheap as possible, however, at some point your customer service should accommodate your fliers when its extenuating circumstances. Highly disappointed. Unlikely to fly with them again."
Pros: "That was the most turbulent flight I have ever been on, even in a small aircraft. When we were landing in MSP we encountered severe winds and the pilot had to make and abort 2 landing attempts. On the third attempt we were able to land. I've never been on an airplane where so many people were throwing up before! The pilot handled the difficult winds, and massive snowstorm perfectly and I absolutely can't thank him enough. I can't believe we didn't get diverted to Chicago or crash. The flight attendants and other crew are in very good spirits considering the airline they are working for."
Cons: "Spirit s luggage weight allowance is 10 pound less than the other airlines. That makes it difficult to pack winter clothing and boots. Their baggage fees are also higher than other airlines, but you can carry less! The "bare fare" is incredibly annoying, they even charge you for water on the airplane. There is no food available, or maybe one small snack. The seats are so small. I'm 5 feet 4 inches tall and weigh 120 pounds and I feel uncomfortable I can't imagine what a tall or average sized person goes through. The seats are so incredibly hard like you are sitting on a wooden bench. This is one of those cases where you really get what you pay for - a low price comes with a lot of discomfort and frustration. I would never fly on this airline on a flight over 4 hours. The suffering would not be worth saving money. The staff does their best to treat you kindly but you can plainly see they are dealing with difficult circumstances and being pushed to their breaking point. They have to deal with so many miserable, uncomfortable people. I feel bad for them."
Pros: "The flights themselves were adequate, glad I am only 5'8" or it would be very uncomfortable for a larger person."
Cons: "The hidden carry on fees being added at time of departure are deceptive. As a first time Spirit Airlines customer I fell into their business model and was trapped into paying $55 each way for my carry on bags. All attempts to discuss with the ground crew and customer service my disappointment and request for a refund were met with delays and deception hoping I would give up on getting my $110 back for the hidden carry on fee. At this juncture I am disputing the charges with my credit card company and will have to see what happens."
Pros: "Very cheap flight! Nice attendants. Good pilot. I seriously didn't even feel the touchdown. I never experienced that before!"
Cons: "I was lucky enough to only be traveling with a small backpack - which is good - because if you didn't pre-pay for a carry-on, we were told by the gate agent it would be $65. And if you didn't come up and pay the $65 - it would be $100 when you boarded! What?! All economy seats are small now but at least they recline a little. These didn't - and they're smaller. The most painful flight I've ever had (only 6 feet tall) - the seat is stick straight! if you have a carry-on and especially luggage - just pay the extra for another airline. The price will definitely even out and you'll get a seat you can actually breath in! At one point they were trying to sell so many extras I thought they were going to start a time-share pitch. So unless you just have a back pack or purse - stick with another airline."
Cons: "The flight was overbooked and I was the extra passenger. The last passenger before me was from Africa and was unable to pay the $100 for the second bag she had at the gate. Your staff did not allow her in board, hence I made it. Your staff showed absolutely no empathy with the passenger, parroting that she had to pay otherwise she couldn't get on and at the stroke of 7:45am, they printed my ticket. The supervisor was just plane ride to her and me for interceding on her part. It was appalling to see such un-American hospitality! Spirit Airlines should be ashamed of such employee behavior."
Cons: "Tried to print tickets at kiosk at 6:15 pm for flight departure at 7 pm. Told to see an agent. Agent said check in time ended at 6:05. It was now 6:17, so it was closed and we couldn't get tickets. Could take a morning flight for one penny charge. We still had 27 minutes before departure. Asked to talk to manager. 5 minutes later, she reluctantly issued our tickets but said "we still may not make the flight." Security was very short, and we made it 10 minutes before departure. I will never again fly Spirit. This was the ultimate in poor custumer service. Also, we were never given an opportunity to check in on line and self print our tickets. Usually I receive an email 24 hrs ahead of departure day for opportunity to check in and print tickets. Did not receive an email prior to day of departure, and no where on my itinerary did it say that check in ended at 6:05. Never again. Will tell all about our experience. What a crock. You lost my business and my fiancee's as well."
Cons: "This shouldn't be under a cheap category. Considering that I had a carry on, I ended up paying and additional $120 for baggage. On my return flight I sat next to someone who for sure was on some sort of methamphetamine or heavy upper and could not sit still for a moment. or stop scratching herself. There is no phone line at all that gets you to a human to speak to... at all! So asking for specific flight details was impossible. To get a bottle of water on a 5.5 hour flight was $3 which is inappropriate. The seats do not recline and are small. If you do not pay for you carry on a head of time they will charge you $100 which is basically robbery. I will never fly spirit ever again."
Pros: "The staff were friendly"
Cons: "The website wouldn't let me check in my bag prior to arriving to the airport. Tried multiple times and kept getting an error. Spoke with an agent upon arrival, showed her my screen and she suggested I do it again. Which produced the same result. They ended up charging me the online price anyway, because it wasn't working. I had two rather large folks in my row and immediately asked the flight attendant if I could move, he told me maybe, but probably not until after take off. He then moved two other folks into the row adjacent to me which caused the original gentleman sitting there to get up and move to a row without three people in it. Seemed kind of rude for him, he offered me his seat since I'd asked. I declined as I figured the attendant would get back to me. He did approach me later and said I could move into the only other open seat in the other row, but I didn't want those folks to feel put out. I was going to ask to move to a different row adjacent as there was only 1 gentleman there, but the attendant had already left. On other airlines, once the door is closing anyone can move or trade and wasn't sure why it was such an issue for me or for anyone. I felt I was hanging out in the aisle for 2.5 hours while touching hips and arms with my seat mate."
Cons: "These flights would be alright if you have no luggage. A lot of people were told they had to pay for smaller bags at the gate just because they had wheels. And it was an extra $100 per bag at the gate. The only thing that goes on free is a backpack or purse. Otherwise it's $50 right away when you check-in, which they were letting a lot through saying you'd be alright, or $65 before zone 1 is called and $100 there after, this goes for each flight. And as I said, most people got stuck with the $100 because they were initially told they'd be fine at check-in but when they went to board they were told otherwise. There were also issues with scanning tickets and a few people had to step out of line and get new ones. I personally would never fly this airline unless I had no other choice. Spend the extra little bit of money on a better airline; in the long run you will save a good chunk of change."
Pros: "The entertainment was very good from the stewardesses"
Cons: "I came in to Los Angeles LAX to board spirit proceeded to contact a spirit checker I am going to assume he was tired was very rude he was in a conversation with another passenger for whatever reason he was not happy once the conversation was over I approached him to ask him about the flight to Minnesota is this the right gate he basically said am I going to Denver I said no to Minnesota he said if you're not going to Denver you need to go and sit down I asked him I needed to know if this was the gate I need to be at again he stated go to a different spirit checker and asked them me and the people behind me just look at each other .very unprofessional I was just as tired and frustrated as he was for whatever reason he was frustrated and keep in mind please I had my one year-old and was trying to check in the stroller and the car seat"
Pros: "There wasn't much to like on this flight... it was pretty disappointing."
Cons: "All the hidden/ extra costs. It adds up to more than what any other airline would have costed and the service was worse. They lost my bag on the way there. They take FOREVER to get the bags to the baggage carousel (even when they make everyone pay extra to check a bag - but not as much to carry on a bag... you do the math). The flight was also delayed by 35 min. Once we got to our home airport, it took another 30+ minutes to even open the door so we could all get off the plane. It then took another 30 minutes once we all got down to the baggage carousel for the first bag to even come out of the baggage carousel."
Pros: "Both flights boarded fast and left on time or early. I liked that I got everything I would normally get with a Delta flight for a lot less money. Sure they charge for drinks but I'd rather pay $3.50 for a coke than pay $150 to get it free on Delta. Seats were snug but so are Delta and American seats on most flights so I'm used to that and it was comfortable. And very cheap to upgrade to exit aisle or business class if more room is needed - which I did on the flight home because I had to work on my laptop. Staff was GREAT!"
Cons: "Tray tables are very small. Not enough room to work on laptop unless you upgrade to business class or exit aisle. Little armrest room so be prepared to rub arms with your neighbors. Don't make us listen to ads for your credit card promo. Hate when airlines do that because we are paying to be there and shouldn't be subjected to ads we can't get away from."
Pros: "I did end up getting a partial refund.. But I did have to argue a little bit for it."
Cons: "My flight was cancelled, due to weather? Other airlines flights around same time were not cancelled, although there were some delays. I'm not quite sure why my flight was cancelled. I recieved no email/call telling me about the cancellation. I looked online to check my flight status and found out by myself that it was cancelled. So I called in and waited for a representative to help me, who said the only thing they could do was move me to the next flight, which was the following day, 18 hours later from my original flight. After I decided that was way too late, i called back in to see if I could get an earlier flight instead, and was told I would have to pay a fee for changing my cancelled flight a second time, which is ridiculous. I eventually had to argue a little bit but ended up getting a partial refund of the round-trip ticket, as I am still going to use the return flight to come back. Overall, I really did not like having to find out myself about the cancelled flight, i did not like Spirit airlines' solution to the problem, I did not like that they wanted me to pay extra to change the cancelled flight, I did not like that they initially refused my refund request. From the time I realized my flight was cancelled to the time the issue was finally resolved, i had spent over an hour, which makes the experience very negative. The only positive is that I did eventually get a partial refund, even though it was less than half of the total price of the flight ticket."
Pros: "The flight it self was ok very friendly flight attendants"
Cons: "When checking in could not choose my seats when I was checking in my luggage took way to long the person that was assisting me seemed very in knowledgable clueless to be honest told me that the person at the gate would help with the seating she could not give me a receipt for checking in my luggage when I got to the gate the gentleman there told me that I would have to hold back and see if there even be a seat for me at all that the flight was very full I book my flights a month in advance that was the last thing I wanted to hear was getting very upset than another gentleman came over and assigned me our seats so over all I would give them a D+ at the best guess I just expected more professional company hope the return flight goes better"
Pros: "When it was over."
Cons: "Every possible thing that allows for convenient travel Spirit has conveniently reversed. Paying for a carryon bag is one thing but having to pay an extra 20 dollars if you do it in person is ludicrous. Not being able to pay cash is crazy. Having issues with the online system connecting with the overall Spirit airlines system was crazy and kept e on the phone for almost 2 hours. After two hours I still had no solid solution and had to take my chances and trust that communication was had between the call center and the spirit airlines network. Terrible experience. Bad enough that I will NEVER fly spirit again. Good luck to the thrill seekers who try it."
Pros: "Walking on to the plane I was greeted by two flight attendants who were very freindly and making small talk with almost everyone who came onto the plane. The captain was also standing in the doorway to the cabin and was greeting passengers as they boarded. I noticed that the captain had brought two young children in to the cabin to show them the front of the plane, I didn't know that happened any more! I was VERY impressed and have never experinced such kindness and professionalism on a flight. Thank you for making the flight the best experience I've ever had on a major airline! Flight NK382 from Denver on Fri July 15, 2016. Blown away."
Cons: "When booking I did not know there were large additional fees. I have traveled alot and booked the flight, packed a carryon and thought I was good. WRONG, the day I was leaving j was told if I wanted to bring my carryon it was an additional 36.00 each way. Then I was asked to choose a seat which was another 10-30 dollars. I ended up stuffing all my items into a duffle bag that fit under the seat to avoid fees and had the airline just asign a seat. But the ride was extremely rough because of storms, I asked if I could have water and was told it would be 3.00 I was so frustrated I opted to wait the additional hr for a beverage. I suggest anyone planning on using this airline be aware that the prices are good if you don't want to bring anything and you can provide your own beverages and snacks."
Pros: "Although late, arrived at our destination."
Cons: "Was the gate under construction? It was difficult to get off the plane, having to maneuver down the ramp, outside and up 2-flights of stairs. I did not hear anyone inform the passengers about the condition of the gate, nor was anything said about arriving late to get to connecting flight. I asked a flight attendant as I was getting off, only to be told the same plane was continuing on to MSP, but I had to deplane for cleaning. Once inside it was so crowded and no organization: it was shoulder to shoulder and people were squeezing in and out of the crowd to get to where they needed to be. Finally able to get back on the plane, going down 2-flights of steps to the tarmac to the ramp, etc. ugh; I've recently had back surgery and continue to have back pain. This was a painful transitional exercise that affected me immediately and for days afterward."
Pros: "The main flight attendant kept saying how much better Delta is than Spirit, so don't expect much, which was funny the first time, but then it got obnoxious. Whatever--people seemed to think he was amusing."
Cons: "Ir order to print your boarding pass, you have to have an email address and password and pretty much sign up for their barrage of email messages. I don't think you can have them email your boarding pass to you, and if you don't have one, they charge you at the airport. With the $42 fee for suitcase (which I don't understand) I really think it's worth the extra money to fly a real airline. Also took longer than usual to get suitcases when we landed at MSP. Oh, and they're so cheap they didn't post the flight number by the gate, and it was a half hour late leaving."
Pros: "My second row seat was quite spacious"
Cons: "Flight was delayed for over three hours. Then once on board we were constantly told how many minutes until we would be leaving then sat there probably 20 minutes past that time. Overall I was probably sitting around for three times the actual length of my flight. They gave everyone a $50 voucher for their troubles which was nice, but it has used to book within the next two months. Seriously? I really do not even want to fly Spirit again ever and now they are giving me a time constraint to make up for their inadequacies. Terrible airline."
Cons: "I was told to take all of the stickers off my bag before checking it in or the bag would be lost. I took the stickers off the back for the first time in 5 years of global travel and for the first time, the bag was lost for 3 days. I personally think the person checking in my bag did not like me and intentionally lost my bag. We will never no. As a result I had to purchase $341.86 worth of safety equipment so I could start the job I was on. I never received a refund for my baggage fee. I was not reimbursed for my time and money spend to cover the losses after the airlines failure. I would fly the airline again as long as I was not checking bags."
Cons: "Be careful flying with Spirit. Their policy is that you pay a very small base rate, with no frills whatsoever. The seats don't even recline at all. Baggage fees (even when paid online ahead of time) are very costly. You don't even get in-flight water for free. I can't tell you how many customers were upset any complaining about various aspects of the surprise costs associated with this airline; I'd imagine all over the country every day Spirit is causing frustration to hundreds or thousands of people. Would not recommend."
Cons: "Spirit airline unfortunately does not know what customer service means... Check in staff rolls their eyes, refuse to help and gets upset when asked questions. Then they say "it's more important to get the plane taken care of then deal with the bags"... Back story, almost 2 hours waiting for my checked bag... Every time we asked someone for info or help they took off and hid. The manager was not helpful and there customer service call in line was rude, and can't get anyone to call back. This coming from a person who believes in killing with kindness.... If u need help/info u better be nice. I approach in a very kind understanding fashion and still treated like I'm a horrible person who doesn't matter. I'd rather pay a little extra money for a plane ticket and be treated like a person."
Cons: "My flight was delayed due to weather. They didn't notify anyone there was any sort of delay until after the flight was supposed to depart. Then they announced the flight Cancelled shortly after. There was no staff at any of the desks to help people rebook flights so we were all just standing there wondering what to do. Finally one lady came and had to help two flights worth of people rebook. Was in line for almost an hour. When I returned the next day they made me repay for all my overweight checked bags."
Pros: "Friendly staff"
Cons: "There's a a rule that states you can't check in after 45 minutes before your flight. That's annoying and unnecessary. I've ran late before with other airlines, but was able to check in and easily go get on the plane. Even if I didn't make it though because going through security took too long, what's the problem with the agents at the gate having to look for my next flight option? Because of this rule and me running behind for my 9:10 am flight, I missed it, and I had to wait 10 hours in the airport for the next one. Next time I fly, I will be avoiding Spirit airlines if it comes up as an option."
Cons: "I asked for a flight to Minneapolis from Chicago I booked the flight and found out that the flight was from Minneapolis to Chicago. I tried to cancel it and get a refund. That's where my nightmare began. I ended up with 2 flights and then cancelling because it just wasn't worth. I wanted to go visit my son who is incarcerated and wanted to go for a 1 day visit.(ON HIS BIRTHDAY) APRIL 3. If I would have gone I would have only been able to see him for 2 hours. Instead I got screwed out of $120.00. NO flight and NO visitation because you kept my money."
Cons: "Traffic jam got me to the airport late. I was one of the last to check-in for the flight, and despite arriving at the gate prior to boarding, I was not given a seat assignment and told that I'd have to wait for someone else to give up their spot as the flight was oversold. I waited along with an annoying Charles Manson type strung out on something while they boarded every other passenger and another 20 minutes beyond that to receive my flight assignment. Finally I board and am greeted with attitude by the flight attendants (oh hello, we've been WAITING for you) and assigned the middle spot on this red eye between the Charlie Manson and a morbidly obese guy. Both invaded my minimal personal space, falling asleep, deafening snoring, and crashing into me every 30 seconds for 3 hours straight (red-eye flight), F**k spirit airlines, f**k them up their stupid asses."
Cons: "Unfortunately, I should have asked around in advance: everything is add-on in cost, so there are prices for an additional carry-on and a steep price for checked luggage. Beverages and the like are also an extra charge, as is choosing your own seat (which, if you are traveling with a family, is just ridiculous). The seating is hugely tight (if you want to pick your seats, it's $10 for each and $25 for any imaginably decent leg room--I say this as a very short person; anyone of average height would be miserable)."
Pros: "I found an excellent price to Phoenix, Their web site states CLEARLY the costs from baggage size, seats being non reclining and close, along with option of paying for roomier seat, On both flights it was not a full plane and I was able to move to the roomy seat in front of me, and the other flight I moved to an entire empty row. the flight crew were humorous along with informative.. If you can pack your things in a gym duffel bag this is the way to go. I'm glad this NO FRILLS airline was an option for a 58 year old female going to Arizona for a week ."
COVID-19 information

Safety measures for airlines flying from Indianapolis to Minnesota

Airlines flying from Indianapolis to Minnesota have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Indianapolis to Minnesota

Mandatory masks

Masks required on board, masks provided on flights from Indianapolis to Minnesota

Social distancing seating

Middle seats unavailable to book on flights from Indianapolis to Minnesota

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Indianapolis to Minnesota

Flexible cancellations

Waiving of change fees. Search flexible flights from Indianapolis to Minnesota

Book cheap flights from Indianapolis to Minnesota

Recent round-trip flight deals

6/20Mon
nonstopSun Country Air
1h 50mIND-MSP
6/27Mon
nonstopSun Country Air
1h 30mMSP-IND
$117
6/2Thu
nonstopSun Country Air
1h 42mIND-MSP
6/5Sun
nonstopSun Country Air
1h 37mMSP-IND
$118
2/15Tue
1 stopSpirit Airlines
19h 25mIND-MSP
2/22Tue
2 stopsSpirit Airlines
33h 30mMSP-IND
$127
2/15Tue
2 stopsSpirit Airlines
30h 19mIND-MSP
2/22Tue
2 stopsSpirit Airlines
33h 30mMSP-IND
$128
2/4Fri
1 stopMultiple Airlines
21h 30mIND-MSP
2/7Mon
2 stopsMultiple Airlines
34h 13mMSP-IND
$129
2/15Tue
1 stopSpirit Airlines
19h 25mIND-MSP
2/22Tue
1 stopSpirit Airlines
23h 06mMSP-IND
$130
2/15Tue
1 stopSpirit Airlines
19h 25mIND-MSP
2/16Wed
2 stopsSpirit Airlines
33h 30mMSP-IND
$138
2/3Thu
1 stopMultiple Airlines
22h 20mIND-MSP
2/6Sun
1 stopMultiple Airlines
18h 20mMSP-IND
$140
2/1Tue
1 stopSpirit Airlines
11h 02mIND-MSP
2/8Tue
2 stopsSpirit Airlines
23h 13mMSP-IND
$142
2/24Thu
2 stopsSpirit Airlines
30h 17mIND-MSP
3/1Tue
1 stopSpirit Airlines
25h 54mMSP-IND
$146
2/1Tue
1 stopMultiple Airlines
11h 02mIND-MSP
2/8Tue
1 stopMultiple Airlines
29h 01mMSP-IND
$147
2/3Thu
1 stopMultiple Airlines
22h 20mIND-MSP
2/6Sun
1 stopMultiple Airlines
18h 20mMSP-IND
$148
2/7Mon
2 stopsMultiple Airlines
22h 49mIND-MSP
2/9Wed
2 stopsMultiple Airlines
31h 08mMSP-IND
$151
2/4Fri
1 stopMultiple Airlines
21h 30mIND-MSP
2/6Sun
1 stopMultiple Airlines
18h 20mMSP-IND
$153
6/5Sun
nonstopSun Country Air
1h 42mIND-MSP
6/10Fri
nonstopSun Country Air
1h 30mMSP-IND
$174
6/5Sun
nonstopSun Country Air
1h 42mIND-MSP
6/9Thu
nonstopSun Country Air
1h 37mMSP-IND
$178
2/24Thu
1 stopDelta
5h 11mIND-RST
3/3Thu
1 stopDelta
4h 19mRST-IND
$218
2/3Thu
1 stopDelta
5h 11mIND-RST
2/6Sun
1 stopDelta
4h 18mRST-IND
$236
2/3Thu
2 stopsAmerican Airlines
9h 56mIND-RST
2/6Sun
1 stopAmerican Airlines
4h 12mRST-IND
$239
6/18Sat
1 stopUnited Airlines
5h 43mIND-DLH
6/25Sat
1 stopUnited Airlines
4h 09mDLH-IND
$349

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Recent one-way flight deals

2/2Wed
1 stopSpirit Airlines
28h 50mIND-MSP
$57
2/2Wed
2 stopsSpirit Airlines
22h 49mIND-MSP
$58
2/22Tue
2 stopsSpirit Airlines
30h 17mIND-MSP
$66
5/18Wed
1 stopSpirit Airlines
11h 14mIND-MSP
$74
2/22Tue
1 stopMultiple Airlines
22h 03mIND-MSP
$75
5/18Wed
2 stopsSpirit Airlines
16h 55mIND-MSP
$77
5/27Fri
nonstopSun Country Air
1h 42mIND-MSP
$78
3/15Tue
2 stopsSpirit Airlines
30h 49mIND-MSP
$82
2/22Tue
3 stopsSpirit Airlines
33h 22mIND-MSP
$86
3/23Wed
1 stopMultiple Airlines
13h 48mIND-MSP
$88
3/22Tue
2 stopsSpirit Airlines
20h 09mIND-MSP
$92
3/15Tue
1 stopSpirit Airlines
27h 10mIND-MSP
$93
2/12Sat
1 stopUnited Airlines
6h 49mIND-MSP
$98
5/8Sun
1 stopMultiple Airlines
7h 38mIND-MSP
$103
1/26Wed
1 stopMultiple Airlines
22h 20mIND-MSP
$106
5/9Mon
1 stopMultiple Airlines
21h 48mIND-MSP
$114
4/10Sun
nonstopDelta
1h 53mIND-MSP
$149
4/22Fri
2 stopsAmerican Airlines
14h 18mIND-MSP
$156
3/27Sun
1 stopUnited Airlines
24h 50mIND-MSP
$163
5/8Sun
nonstopDelta
1h 53mIND-MSP
$169

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Indianapolis - Minnesota Flights

Departure:

Indianapolis (IND)United States

Return flight deals:

Minnesota - Indianapolis

Cabin classes:

$550
$359
$119

Browse origins: