The fee for printing a boarding pass was a complete surprise. Wasn't mentioned anywhere in the confirmation emails I received. Flight boarded late THEN sat in plane a long time for no apparent reason before taking off
Everything was laid out up front and I had no issues that all these other reviews mention. They do tell you upfront that there is a fee for a carry-on so I was able to condense everything down to just a backpack. Also, the water was free but the soda and alcohol had to be paid for. And they do let you pick you seat; I just didn't because I wasn't willing to pay more for that unneeded convenience. So all in all, a very good experience at a very low price last minute. What more could you ask for?
Boarding the plane was a bit of a hassle because we were delayed in boarding. They did not provide enough room time to each group and so there was a long time spent waiting on the jetway as well as in the aisle of the plane. Other than that no real complaints.
Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
My flight attendant's name was Karen. She was effective, efficient and enjoyable to listen to. After asking all who were sitting in the emergency exit seats, she clearly explained to all seated in those seats, exactly how to operate the door in the event of emergency.
In all of my hundreds of flights, I have NEVER had a more clear explanation of the operation of the exit. It bears commendation!
The exit row seat I sat in did not recline as I thought it might. Don't think it was noted in the seat selection section. The flight was too short for me to even look at what was available for purchase. Lastly, if there was any entertainment/audio available, I was not aware of that.
Overhead storage was big enough for larger carry on luggage. Direct flight from Bismarck- no running to catch connection. Staff were nice. Large aisle was nice.
Seats didn't recline. Paying for soft drinks. Little leg room. Paying to select your seat. Paying for overhead storage (but it certainly kept the number of overhead spaces available for those who paid)
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