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INN - MCO

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Innsbruck (INN)
Orlando
Fri 8/6
Fri 8/13
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Top 5 airlines serving Innsbruck Kranebitten to Orlando

Scores according to KAYAK customer reviews

7.9
Lufthansa
Overall score based on 27,864 reviews
8.0
Boarding
7.8
Comfort
8.4
Crew
7.7
Entertainment
7.6
Food
Airline reviews

Cons: "The ife screen was extremely slow and unresponsive."

Cons: "The airline lost our bags!"

Cons: "Depart on time"

Pros: "The crew did their best, but the seats were very uncomfortable;.The food was uneatable."
Cons: "Everything."

Pros: "for the first time ever, my kid ate the airplane food, and it was because it was good. the service was really good and the staff outstanding."
Cons: "Te cabin pressure gave us headache. always happens with the A380 though."

Pros: "The crew"
Cons: "The served dinner 45 minutes before landing, kind of a waste at that point, 2 hours before landing would have been better. Also, parents need to parent their children instead of letting them bother other travelers while they watch movies."

Pros: "Quick and easy flight decent cold sandwiches."

Pros: "Crew was great"
Cons: "Didn't have the vegetarian meal I ordered"

Pros: "Crew and food."
Cons: "Entertainment was ok."

Pros: "Pleasant crew"
Cons: "No complaints"

Pros: "Crew was very professional, seating comfort excellent, flight very little turbulence, close to estimated arrival time, overall a good experience."
Cons: "Luggage waiting time too long, my suitcase was badly damaged rendered unusable, came to a compensation agreement which was acceptable to me at the time since I was pressed for time to catch the train I had a reservation for. But still will not buy me a new suitcase."

Pros: "The free entertainment sections were good with recent movies. The planes were on schedule and I made all my connections which was great"
Cons: "The plane was older 747-400 but that is no excuse for the layers of dirt or dust on the air vents and ceilings. I actually took a photos and will be forwarding to Lufthansa. The couple in front of us actually took a wet wipe and wiped down there area and ceiling. Also the boarding process was a mess we actually were taken by bus to the aircraft that was at the freight depot and had to climb stairs to get on the 747. I’m not sure how they handle the passengers with mobility issues. First time flying with a European airline and I was told the service was better not on this flight."

Pros: "Great entertainment choices"
Cons: "Boarding by rows or areas would be better than the masses all at once after 1st class and business."

Pros: "Everything except boarding"
Cons: "Boarding process was incredibly disorganized"

Cons: "Delayed in plane almost an hour after landing before being allowed to deplane"

Pros: "Some of the food was hot Good movie selection Peesonal entertainment screen"
Cons: "Some food was not hot No extra breat was offered No air conditioning for most of the flight, ...disaster No earphones for the first hour and the last 30 min"

Pros: "N/A"
Cons: "It didn't happen"

Pros: "Crew and entertainment options"
Cons: "Passengers gathering against crew instructions. Large group behind me was loud and inconsiderate."

Pros: "Nice crew, good entertainment, efficient flight"
Cons: "Did not have my gluten free meal available, even thought it was requested with my ticket and confirmed. Made for a very hungry flight."

Pros: "Getting a text alert so I didn't waste my time going to the airport"
Cons: "The fact that Sunday morning my flight was cancelled Saturday night with no apparent reason or explanation given."

Pros: "Good service on plane seats weren't bad."
Cons: "Entertainment system kept not working. Terrible baggage wait in Orlando. Over 30 minutes after I cleared customs Flight was late over 30 minutes"

Cons: "The flight was 100 percent full. So it was very difficult to move around. And on a 10 hour flight that is tough."

Pros: "No turbulence, very nice Crew, flight was on time. Very smooth flight!"
Cons: "Cold on plane, could be more entertainment, but the flight having no turbulence and being less scary is more important to me. So I am very happy!"

Pros: "overall good flight"
Cons: "5 hours delay in take off from frankfurt. reason - ice on plane wings. snow in frankfurt is not uncommon, and lufthansa needs 5 hours to clear ice? and why board people in the plane when you know you can't fly ?"

Pros: "Complementary Drinks. Beautiful Flight Attendants."
Cons: "Nothing"

Pros: "The entire crew were very friendly and helpful to ensure a comfortable flying experience. This crew went above and beyond my expectations for this flight. The true meaning of hospitality of service for flight travel."

Pros: "I used to travel on Lufthansa almost exclusively until I had a very disturbing incident in Munich with a flight attendant. I refused to fly Lufthansa for quite a few years after that. That being said, the crew were attentive to passengers and the meals were reasonable. The seats were more comfortable than on LOT and Austrian. There were quite a few decent choices among the media during the flight."
Cons: "During my flight, my cell phone turned on at some point and downloaded some emails using the airplane's data connection. I will be needlessly charged for this. Once I noted that I was logged on, I tried to see if I could do other stuff before quickly logging off. It seems like it was totally worthless."

Pros: "The crew was great, the food wasn't bad and the seat was comfortable and I am very tall"

Pros: "Excellent, travel only with LH"
Cons: "The plane was a very noisy on take off."

Pros: "Business class was comfortable."
Cons: "Baggage was lost for 3 days. Very poor customer service. Employees have a lot of attitude. Will NOT fly again."

Pros: "Friendly staff, on-time flight, and an AMAZING LANDING into Munich. Kudos to the pilot and his team."
Cons: "N/A"

Pros: "Im very happy with the costumer service of lufhtanza my mom who doesn't speak English or german flew for the first time with luftanza and she said the staff were helpful and she was satisfied with the service"

Pros: "The crew was great and loved the pre boarding with my children."
Cons: "That had to be the most uncomfortable flight to France I have been in. There was no leg room at all."

Pros: "Not much. Pretty miserable round tip MCO-FRA-DXB-FRA-MCO."
Cons: "747 Economy seating a nightmare. No leg room especially when the seat in front goes to full recline. Had to use reading glasses to see video screen. Entertainment selections limited compared to other airlines in the trans-Atlantic market. Food bland, borderline edible. Cabin crew just going through the motions. Not at all friendly. Won't fly Lufthansa again."

Pros: "everything from the boarding and check-in process to in flight comfort."

Pros: "Very good experience. Good movies."
Cons: "The LH reward program is not very user friendly."

Pros: "on time great food extra legroom seat"
Cons: "movies sucked"

Cons: "Lufthansa cancelled my flight on November 23rd a few hours prior to departures because their pilots went on a strike. When I called and asked if they would rebook me the lady on the phone said that she could rebook for a trip that had two layovers from 2pm(Prague time) to 8:30pm(NYC time) for the 24th of November (thanksgiving). When I asked her if there was anything else she said that was the soonest flight she could find. When I checked my self I found and booked a flight for the 23rd. When I called back they refused to give me a refund."

Cons: "The special menus items do not cater to people who have peanut and tree nut allergies. i was only able to eat pretzels and drink coca cola."

Pros: "Nothing"

Pros: "Lufthansa seems to have friendlier more helpful customer service than does Webjet's customer service."
Cons: "Webjet customer service didn't seem very friendly or concerned about helping to request fees waived from themselves and Lufthansa."

Pros: "Service was good"
Cons: "Cancelled my original flight for unknown reason, and never sent notification via email or phone."

Pros: "THE ONLY ISSUE I HAVE WITH LIFTHANSA IS THEY DID NOT PAY FOR MY FRAIGHT THAT WAS DAMAGED. THEY PAID FOR THE BAGGAGE BUT THEY DID NOT PAY FOR PART OF THE PERSONAL EFFECT BELONGING INSIDE THE BAGGAGE. THAT WAS ESTIMATED TO BE $500.00 ACCORDING TO MY REPORT THE DAY I ARRIVED AT ORLANDO INTERNATIONAL AIRPORT. THE CUSTOMER SERVICE AT ORLANDO AIRPORT SETTLED FOR MY BAGGAGE NOT FOR THE CONTENT INSIDE THE BAGGAGE, ALSO, GIVE ME EMAIL ADDRESSED TO SEND MY CLAIM THAT WAS NOT DELIVERED.iTS WILL BE APPRECIATED IF THE CHECK FOR $ 500.00 CAN BE MAIL TO MY ADDRESS : CHARLES MAKINDE, 7631 FORT SUMTER DRIVE,ORLANDO, FLORIDA 32822. OR FOR ADDITIONAL INFORMATION PLEASE EMAIL ME AT CHARLESMAKINDE@GMAIL .COM. WHILE I THANK YOU FOR COOPERATION. CHARLES MAKINDE"

Pros: "Crew, food and enterteintment were good"
Cons: "Boarding was to messy, sits were extremely tight, cabin was too warm and sits does not reclined enough to make a comfortable sleep time"

Cons: "Customer service and seats extra small. Partner airline Swiss is probably worst airline ever"

Pros: "Everything was efficient and the somewhat long flight was easy because of food and entertainment. (Saw a really good Japanese film with subtitles)"
Cons: "Incorrect gate given for this flight, connecting flight was a little late. Everything was fairly quickly corrected."

Pros: "Flughts departed and arrived on time, food was impressive, flight attendants were friendly and attentive and good on-board entertainment"
Cons: "Nothing"

Pros: "Its an A380 so nice and new"
Cons: "The entertainment system had a horrible interface with touch screen that didn't work well, and had to move seat because audio jack was faulty"

Pros: "good seats."
Cons: "crowded smelly gate, horrible seats, overcrowded bus out to the plane, which was late. to be fair, this is probably not Lufthansa's fault, unless their arrangement with Tel-Aviv airport always results in these awful gate assignments. we then stood outside on the tarmac on those external roll-up stairways. for a good 15 minutes. waiting to get inside the plane. Full sun exposure in the middle of summer. no sign of the crew. WHY."

Pros: "Perfect"
Cons: "More food"

Pros: "Just in time take of and landing, staff friendliness"
Cons: "Snack"

Pros: "Great crew"

Pros: "Seat was very comfortable and lots of leg room. Food was good."

Pros: "I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful."
Cons: "Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also."

Pros: "On time & clean"
Cons: "Can’t really say"

Pros: "The crew was great."
Cons: "My seat would not recline at all"

Pros: "Every thing"
Cons: "Nothing"

Pros: "Nothing"
Cons: "Flight was not on time so I didn’t make the rest of the flights. And tbd new airline lost my luggage."

Cons: "Terrible food and service"

Pros: "Friendly crew with a wide range of entertainment options"
Cons: "Smoother boarding. Was great once on board."

Pros: "Departed on time, smooth sailing."
Cons: "no entertainment available"

Pros: "We could walk around as needed. No restrictions. Free wine with meals!"
Cons: "Staff not friendly or offering of assistance."

Cons: "Overhead space on plane was very limited."

Pros: "Everything:)"

Cons: "I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!"

Cons: "Boarding was not organized at all. I was sitting in the front yet I got in almost at the end and barely was able to find a place for my handbags. Ut took way too long and people had to stand for a long time to board. Crew members were not up to par either. I had my earphones and was watching a movie and feel asleep. And everytime one them passes by, they will knock me awake. I was extremely tired and tried hard to sleep yet they kept waking me up every time one of them passes by, no matter how skinny they were! Totally unprofessional."

Pros: "They were really good with checking in my excess baggage and my two cats. Cats travelled well and arrived as expected. Check in at O'Hare was very friendly. In the air, flight attendants were very accommodating and friendly. All luggage and cats arrived! The plane from O'Hare to Austria was very nice!"
Cons: "I think I have gotten used to Asiana's and Korean Airlines'. It just didn't seem to measure up to their business class service. The food (which has been highly rated!) I found to be just mediocre. Maybe it's because I was living in Asia for eight years and had become more accustom to asian cuisine?? I didn't love the seat either. When you recline, your feet are cramped inside a small area under the seat in front of you. It was cramped. The ability to customize the seat recline was limited. I like being able to move the head and feet into my own customized position. The business class seats from Vienna to Amman felt like coach."

Pros: "The Swiss Air staff provided water and nice sandwiches for us while we stood in line for hours and put us up in a very nice hotel for the night."
Cons: "My first flight with Austrain Airlines was 2 hours late in leaving, partly because they mixed our baggage up and had to have each of us leave the airplane to identify our baggage before getting back on again. Because of this, I missed my connecting flight in Zurich. Apparently hundreds of other passengers were in a similar situation, because I spent the next 6.5 hours standing in line to getting my new itinerary and hotel vouchers."

Pros: "Enough legroom for economy"
Cons: "Basic food - poor in fight entertainment"

Cons: "They lost my bag and refused to deliver it to my house once it was found. It is still at the airport"

Cons: "We landed so close to our boarding time, by the time i got through everything, i was notified that i had to go to gate 11 for a special security check...it was stressful since my flight was boarding...i found it really frustrating . Ultimately the plane waited and it worked out, but the process was long and VERY stressful."

Pros: "Very friendly service efficient and helpful ready to satisfy unwarranted requests"
Cons: "The check in was very efficient and fast , access to the cabin is well managed Service attendants are smiling always and like to share a bit of fun with the travelers ."

Pros: "The check in crew were great. They checked my overweight carry on with no problem for free Free alcohol"
Cons: "The food was not edible"

Cons: "We were almost three hours late on arrival. Being at VIE airport after midnight with no buses going home is no fun."

Pros: "Very friendly staff"
Cons: "All was well"

Cons: "Service was bad"

Pros: "Boarding/deplaning quick Left on time"
Cons: "Food -too much starch Only chicken No breakfast Bathrooms were dirty"

Pros: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"
Cons: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"

Pros: "Very comfortable aircraft"

Pros: "Nothing"
Cons: "Everything"

Pros: "The crew was very very nice and flight was very quick."
Cons: "No entertainment at all, music nor tv :/"

Cons: "Flight delayed"

Pros: "Everything was going to at"
Cons: "Nothing"

Pros: "The plane crew was really nice always there for my needs."
Cons: "The seats were uncortable my chair was very wobbly."

Pros: "I like the food , service and clean airplane."

Pros: "Short flight."
Cons: "Seat comfort was meh."

Pros: "got to my destination on time."
Cons: "uncomfortable chairs. zero entertainment for a non EU flight (over 3 hours), missed the meal, nothing was offered...."

Pros: "surprisingly tasty meal, smooth and on time flight"
Cons: "boarding in Vienna a bit chaotic , mostly caused by requirement to register passport for transatlantic flights"

Pros: "Everything was great! The staff was friendly and really tried to make our experience the best it can be!"
Cons: "The only thing I didn't like was that in one of the bathrooms, the sink was clogged up a little bit."

Pros: "Nothing"
Cons: "Everything"

Pros: "Made everything easy, stayed on time, clean."
Cons: "Nothing"

Pros: "The crew was nice and the entertainment was okay."
Cons: "It was impossible to make a seat reservation--impossible. When I asked Air Canada they said contact Austrian Airlines. When I asked them they said get in touch with United. Then I was told I could book a seat 24 hours in advance. When I got email I couldn't--said I had to do it at the gate. When I got to the gate I was told I had a seat in the middle of the plane. Not true I was at the back of the plane. Just awful"

Pros: "Friendly staff"

Pros: "Plane was on time, boarding was fast and easy, great crew"
Cons: "Food was terrible"

Cons: "There weren't a single blanket on the whole flight"

Pros: "Never again with KAYAK. Sorry."

Pros: "The company that not give us what lthay have to after we lost our tour at Berlin"

Pros: "Ground crew was very helpful. Nothing remarkable about the flight"
Cons: "Flight was late. This made the connection in Vienna very stressful"

Pros: "Crew was somewhat attentive. Requested Kosher food that was adequate"

Pros: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Cons: "No suggestions."

Pros: "The plane size & comfort was excellent. The staff were very friendly"
Cons: "N/A"

Pros: "Klm's consistantly high standards in everything they do."
Cons: "Nothing"

Pros: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Cons: "Move the drapes a few more inches back."

Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"

Pros: "Staff were professional and polite."
Cons: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Pros: "Flight and the crew!"
Cons: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Pros: "Planes were on time and connections made."
Cons: "One bag delayed as not put on flight and food could be better."

Cons: "The plane is so old..,"

Pros: "very nice crew"
Cons: "my baggage was lost"

Pros: "Crew was nice and pleasant"
Cons: "Flight very late"

Pros: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Cons: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Pros: "Good beverage service."
Cons: "Over an hour delayj for departure."

Pros: "Crew was very engaging and service was good."
Cons: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Pros: "Crew was ok."
Cons: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Pros: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Cons: "Pay attention to passengers."

Pros: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Cons: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Pros: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Pros: "Lovely crew, very helpful"
Cons: "N/A"

Pros: "Crew was nice and efficient"
Cons: "Economy seats don’t recline enough."

Cons: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Pros: "Nice people and good service"
Cons: "Not much"

Pros: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Cons: "Except for the man next to me - great!"

Pros: "Crew was great, very nice"
Cons: "Not enough legroom"

Pros: "Comfortable and well laid out seat area"
Cons: "Food was a little substandard for business class"

Pros: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Cons: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Pros: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Cons: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Pros: "kLM staff was great."

Pros: "Everything excellent. Comfortable seats in business."

Pros: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Cons: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Pros: "The leg room, was surprisingly roomy"
Cons: "The food and that there was no entertainment."

Cons: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Pros: "I got some rest"
Cons: "unable to charge my phone or watch movies"

Cons: "Please Endeavour to put the expiration date on the food served in the flight."

Pros: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Pros: "Lovely staff, good food, great movies."

Cons: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Cons: "Crowded seating, wake-up for breakfast service two hours before arrival"

Pros: "Flight crew; legroom even in cheap seats."
Cons: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Pros: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Cons: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Pros: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Cons: "Two hours delay in the start."

Pros: "Eveything is well arranged"
Cons: "Nothing"

Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Cons: "Nothing."

Pros: "No chargers or tv on planes"
Cons: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

Pros: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Cons: "As above"

Pros: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Cons: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Pros: "Speed, crew, and reliability."
Cons: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Pros: "Atmosphere, crew were very professional and friendly"
Cons: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"

Pros: "Loved the individual monitors"

Cons: "Great"

Cons: "Use another airline"

Cons: "Good value"

Pros: "The pilot did great job.brought us before time."
Cons: "Pay extra for bag :( No video screen No food The check in area was mooved without notice."

Pros: "The entire experience was amazing."

Pros: "This was a quick flight - 39 mins I also got an upgrade too"

Pros: "Arrived 5 minutes early which was great on a very late night."

Cons: "Landing was rough."

Pros: "High level service"

Pros: "Some crew members were really nice"
Cons: "First plane broken; they got another one that came in...with electrical problems!!! Arrived over three hours late and nearly missed my cruise. No excuse! AA could check their aircraft the night before, mine was the first flight out. #AAwful flight."

Pros: "Pero AA Me conectaron de inmediato al proximo vuelo y logre llegar a mi Cena de Navidad con mi familia.. Gracias"
Cons: "que las distancias dentro de los gates del aeropuerto es muy larga y como no camino rapido perdi mi vuelo..."

Pros: "Smooth ride and early arrival"

Cons: "Beat up baggage"

Pros: "Crew was very professional and communicated well. Boarding was very efficient."
Cons: "WiFi did not work. AA going through a transition to new carrier and hard to know what services to prepay for as it is not on the flight"

Pros: "The staff was welcoming and it felt good!"

Pros: "Nothing exceptional"

Cons: "The plane was a little too hot."

Cons: "The lack of entertainment, and the excruciatingly long boarding process."

Cons: "Boarding was poorly set up."

Pros: "Nothing"
Cons: "Sitting next to a bunch of crying babies"

Cons: "Rude attendant"

Pros: "Time in air was quicker since we left so late"
Cons: "We spent 45 minutes on the ground in miami waiting for rake off in a hot airplane with no real air. Babies were crying because of the heat and everyone was sweating and complaining."

Pros: "Got us there"
Cons: "Cramped seating"

Pros: "Aircraft was cool"
Cons: "Small children"

Cons: "No wifi or chargers or seatback entertainment"

Pros: "Everyone was pleasant & professional"
Cons: "N/A"

Cons: "they broke my luggage"

Pros: "It was on time boarding and landing"

Pros: "They were accommodating to my boot on my foot in the boarding process."
Cons: "Comfort and room in the seats. The temperature was very hot as well."

Pros: "Friendly people, seemingly short flight, as I slept part of the way. A lot quicker than driving from upstate New York."
Cons: "Again, hard to hear announcements, and I was unaware that non-alcoholic beverages were complimentary. Ride was a little rough, awakening me numerous times"

Cons: "Everything"

Cons: "Delay otherwise average"

Pros: "Great service"

Pros: "Everything went smooth"

Pros: "Poor for BIG Airline like that chips chips"
Cons: "NOT GOOD the is 2 MUCH for CHIPS"

Cons: "Same as previous response."

Pros: "When we finally got home."
Cons: "3 1/2 hour delay on tarmac for mechanical problem. Finally switched planes. Another 2 hours waiting to take off. They promised food but didn't provide. They almost forgot to reload everyone's luggage."

Cons: "Great"

Pros: "Terrible porque no pude viajar ayer"

Cons: "THE LAST TRIPS I HAVE HAD WIT AA HAVE ALL BEEN LATE."

Pros: "On time"
Cons: "Nothing"

Pros: "Engaged with customers no matter the seat preference"
Cons: "Boarding system not good !"

Cons: "Boarded an hour late"

Pros: "Nothing"
Cons: "Co captain was late. Sat seat belted forever without moving"

Pros: "All aspects of flight were perfect. Couldn't ask for anything more."
Cons: "Everything was perfect."

Cons: "I paid to check-in my suitecase....25 dollar's. No lunch or atleast a sandwich in flight. Just not worth 300."

Pros: "Everything went really smooth and no issues"
Cons: "No complaints at all"

Cons: "None"

Pros: "Nothing"
Cons: "Everything"

Cons: "Hire people that don’t hate the job ."

Pros: "La atención súper mal La azafata con una mala actitud cuando me hacia una pregunta Retraso de más de una hora en la salida del vuelo"
Cons: "Necesitan una mejor capacitación en la atención al cliente las azafatas"

Pros: "Pretty comfortable"
Cons: "No monitors for inflight entertainment"

Pros: "All was excellent"
Cons: "I really loved everything"

Pros: "First class is amazing"
Cons: "Nothing"

Cons: "Very cramped quarters in middle service was ok"

Pros: "Nothing"
Cons: "The seating and comfort"

Pros: "Pilot was nice with his opening annoucement."
Cons: "The AC was not blowing very hard or cold. Shared my negative experience and she did nothing to chance the experience."

Cons: "My suitcase was broken when I picked it up at baggage claim."

Pros: "Crews were attentive"
Cons: "Movie selections"

Pros: "The fast and electronic check in"
Cons: "The ground staff"

Cons: "The sit isn't recliner"

Pros: "grumpy flights attendant"
Cons: "cramped seats"

Pros: "love united"
Cons: "everything else"

Pros: "Hassle free no pressure service"
Cons: "I loved it"

Pros: "The jet did not crash."
Cons: "Boarding, staff, instructions, overpriced everything"

Pros: "Efficient"
Cons: "Uncomfortable seating"

Cons: "Having to pay for my luggage."

Pros: "It was very good"

Cons: "Not accommodating"

Cons: "Rude ticket counter staff."

Pros: "Same"
Cons: "Sane"

Pros: "Departed on time."

Pros: "I slept through whole way. So it was fabulous. Clean and fast trip."

Pros: "Everyone was wonderful on the flight"
Cons: "I felt a little squished and a little uncomfortable."

Cons: "Delays"

Pros: "On time"

Pros: "I did not like the plane ride. There were way to many things to comment on. Most importantly everyone of my.flights was delayed."

Pros: "Staff members were courteous."

Cons: "N/a"

Pros: "On time, no delays"
Cons: "Pay for movies/ shows"

Pros: "The crew were very kind and attentive without being overbearing. They were helpful."
Cons: "I did not like how my boarding pass for a ticket I had paid for long in advance had a 'see us' note about my seating. The counter attendent waltzed in after boarding had already started and treated the issue like it was a joke. I ended up seated in between two hot messes of people which made the flight seriously uncomfortable, there were no other options supposedly for me. There weren't even options for me to pay the outrageous pick a seat option when I was doing my preflight check in 24 hours in advance."

Pros: "Seat to myself"
Cons: "Lil bumpy but there were a lot of clouds"

Pros: "As expected."
Cons: "N/A"

Pros: "On time"

Pros: "See above"
Cons: "See above"

Cons: "Long waiting to take off other than that good"

Cons: "N/a"

Pros: "Everything went as it should. Very happy."

Pros: "No complaints"

Cons: "Late departure."

Pros: "Nothing in particular"
Cons: "Uneventful"

Cons: "Too many deyas ,"

Pros: "Great and on t time"

Cons: "A delay for one hour and 30 minutes. That Sucks"

Pros: "See above notes !!!"

Pros: "Everything met my expectations"

Pros: "Nothing"
Cons: "Everything united Airlines sucks"

Pros: "Smoothly and on time"

Pros: "Just the boarding was ok"
Cons: "This was a horrible experience I hope I never use this airline again."

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COVID-19 information

Safety measures for airlines flying from Innsbruck to Orlando

Airlines flying from Innsbruck to Orlando have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Innsbruck to Orlando

Mandatory masks

Masks required on board, masks provided on flights from Innsbruck to Orlando

Social distancing seating

Middle seats unavailable to book on flights from Innsbruck to Orlando

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Innsbruck to Orlando

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